Note:When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in a blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least 60
percent but less than 80 percent. Charging
stops when complete or when paused due
to preferred charge settings or charge
station actions.
Note:If the charge status indicator does not
light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can switch it Off. See charge port light
under vehicle settings on your touchscreen.
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Note:You can identify charging faults by the
color orange on the charge status indicator.
Faults can occur within the vehicle charging
system or outside the vehicle, such as with
the charge cord, charge station or electrical
supply.Note:If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator lights up solidly in an orange color
for 30 seconds and then turns off. If this
happens, unplug the charging coupler and
then plug it back into the charge port
receptacle. If the problem persists, have your
vehicle checked as soon as possible.
Note:If the system detects a fault outside
the vehicle, such as with the charge station
or charge cord, the entire charge status
indicator flashes continuously for 30 seconds
and then turns off. If this happens, check the
charge cord and the charge station or
electrical supply.
Waiting to Charge
E306678
Note:Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.Charging may not begin upon plugging in if
you have set up preferred charge times for
this vehicle location. Your vehicle could delay
charging to take advantage of off-peak
electricity rates. Your vehicle optimizes the
charge schedule to be complete by your next
departure time.
When waiting to charge, plugged in and not
currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up all
completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state of
charge is less than 20 percent, none of the
zones light up.
Note:When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present state
of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
257
High Voltage Battery - Plug-In Hybrid Electric Vehicle (PHEV)
AUTOMATIC TRANSMISSION
WARNING: Apply the parking brake
and make sure your vehicle is in park (P).
Power the vehicle off and remove the keys
or remote control whenever you leave your
vehicle. Failure to follow this instruction
could result in personal injury or death.
WARNING: Do not apply the brake
pedal and accelerator pedal
simultaneously. Applying both pedals
simultaneously for more than a few
seconds will limit engine performance,
which may result in difficulty maintaining
speed in traffic and could lead to serious
injury.
Note:You cannot shift out of park (P) unless
the intelligent access key is inside your
vehicle.
Understanding Your Transmission
Selector Positions
Your vehicle has an electronic transmission
shifter. The transmission selector is on the
center stack below the touchscreen.
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Park. P
Reverse. R
Neutral. N
Drive. D
The instrument cluster displays the current
position.Note:The position could illuminate on the
transmission selector.
Park (P)
With the transmission in park (P), your vehicle
locks the transmission and prevents the
wheels from turning. Always come to a
complete stop before putting your vehicle
into and out of park (P). An audible tone
sounds once you select park (P).
When you switch the ignition off, your vehicle
shifts into park (P). If you switch the ignition
off while your vehicle is moving, the
transmission first shifts into neutral (N) until
it reaches a speed less than 3 mph (5 km/h)
and then shifts into park (P).
The electric parking brake could apply when
you shift to park (P) without the brake pedal
fully pressed. The electric parking brake
applies when you shift to park (P) on large
slopes. The electric parking brake releases
with the drive away release function, or
manually as described in the Releasing the
Electric Parking Brake section. See Electric
Parking Brake (page 272).
259
Transmission
Do not tow your vehicle in this mode. Failure
to follow these instructions could result in
vehicle damage not covered by the vehicle
warranty.
Entering Temporary Neutral Mode
1. Power your vehicle on.
2. Bring your vehicle to a complete stop.
3. Press and hold the brake pedal.
4. Shift into neutral (N).
Note:An instructional message appears.
5. Press the neutral (N) button.
Note:A confirmation message appears
when your vehicle enters the mode.
6. Release the brake pedal.
Note:Your vehicle is free to roll.
7. Switch your vehicle off.
Note:Do not tow your vehicle in this mode.
Note:The neutral (N) indicator on the
transmission selector may flash in this mode.
Exiting Temporary Neutral Mode
1. Press the brake pedal.2. Shift into park (P), or power your vehicle
on and shift into drive (D) or reverse (R).
Manually Shifting Gears
The instrument cluster displays the current
gear. The current gear flashes when your
vehicle cannot shift into the requested gear.
Your vehicle will not shift if the requested
gear raises or lowers the engine speed
beyond the limit.
Your vehicle could shift when you fully press
the accelerator or brake pedal.
Note:Prolonged driving with high engine
speed could cause vehicle damage not
covered by vehicle warranty.
Note:Drive modes could affect when the
vehicle shifts into the requested gear.
E144821
Manually Shifting Gears in Drive (D)
Use this feature to temporarily change gear.
Note:We recommend using this feature for
engine braking or driving on hilly or
mountainous roads.
• Pull any paddle to switch the feature on.
• Pull the right (+) paddle to upshift.
• Pull the left (-) paddle to downshift.
• Hold the + paddle for a few seconds to
switch the feature off.
Note:The feature switches off after a short
period of time if neither paddle is pulled.
Manual Park Release
WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which means
your vehicle can roll freely. To avoid
unwanted vehicle movement, apply the
parking brake prior to doing this
procedure. Use wheel chocks if
appropriate.
261
Transmission
WARNING: If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible.
WARNING: Do not drive your vehicle
until you verify that the stoplamps are
working.
Use the manual park release to move your
transmission from the park (P) position in the
event of an electrical malfunction or
emergency.Activating the Manual Park Release CableE294326
1. Apply the parking brake. See Electric
Parking Brake (page 272).
Note:If the vehicle battery is dead, for
example, no electrical power is available,
you could require an external power source
to apply the parking brake.
2. Using a flat head screwdriver 4.7 in
(120 mm), carefully open the access cover
under the arm rest console.
3. Turn the vehicle ignition on without
starting the vehicle. Press the push to
start button without pressing the brake.4. Once in the driver seat, fully apply the
brake pedal and hold. Do not release.
5. Insert a screwdriver fully into the Manual
Park Release lever slot, pull the Manual
Park Release lever toward the rear until
the detent in the slot pops up against the
screwdriver. Allow 0.3 in (7 mm) of full
upward travel of the detent, which locks
in the park override mode, and you can
remove the screwdriver. If done correctly,
a message on the instrument cluster
displays Park Not Available, Transmission
Not in Park or Shift System Fault.
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262
Transmission
Note:A screwdriver tool longer than 4.7 in
(120 mm) could hit the underside of the
armrest console before you achieve full
travel of the detent.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake (page
272).
7. Your vehicle remains in neutral (N) for
emergency towing purposes.
8. Switch off the ignition.
9. Once it is safe to do so, and there is no
risk of your vehicle rolling, disconnect
the negative, black, battery cable from
the battery.
Returning Your Vehicle to Normal Mode
1. Once it is safe to do so, reconnect the
negative, black, battery cable to the
battery.
2. Apply the parking brake. See Electric
Parking Brake (page 272).
Note: If the vehicle battery is dead, you
could require an external power source to
apply the parking brake.3. Fully apply the brake pedal and hold, do
not release.
4. Insert the screwdriver fully into the
Manual Park Release lever slot. Push the
tool downwards. The system detent
releases and the Manual Park Release
lever moves forward, allowing the vehicle
to go back into the park (P) position.
Remove the screwdriver.
5. Install the access cover.
6. With your foot fully applied on the brake
pedal, start your vehicle. Confirm that
your vehicle is in the park (P) position and
that the instrument cluster indicates park
(P).
7. If the instrument cluster does not display
the park (P) position or there is a
message stating Park Not Available,
Transmission Not In Park or Shift System
Fault, apply the parking brake before
exiting your vehicle. Contact an
authorized dealer.If Your Vehicle Gets Stuck in Mud or
Snow
If your vehicle gets stuck in the mud or snow,
you can rock it out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note:Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note:Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine could
overheat.
263
Transmission
USING ALL-WHEEL DRIVE
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
WARNING: Do not become
overconfident in the ability of all-wheel
drive vehicles. Although an all-wheel drive
vehicle may accelerate better than a
two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive at
a safe speed.The intelligent AWD system continuously
monitors vehicle conditions and adjusts the
power distribution between the front and
rear wheels. It combines transparent
all-surface operation with highly capable
all-wheel drive.
The AWD system is always active and
requires no driver input. It is capable of
handling all road conditions including street
and highway driving as well as off-road and
winter driving. You can optimize more AWD
control by selecting different drive modes.
See Selecting a Drive Mode (page 343).
Note:A warning message displays in the
information display when an AWD system
fault is present. See Information Messages
(page 142). A AWD system fault causes the
AWD system to default to rear-wheel drive
only mode. When this warning message
displays, have your vehicle serviced.Note:A warning message displays in the
information display if the AWD system
overheats. See Information Messages
(page 142). This condition could occur if you
operate your vehicle in extreme conditions
with excessive wheel slip, such as deep
sand. To resume normal AWD function as
soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10
minutes. After you restart the engine and the
AWD system adequately cools, the warning
message turns off and normal AWD function
returns.Operating All-Wheel Drive (AWD)
Vehicles With Spare Tires
Do not use a different size spare tire other
than the tire provided. If the mini-spare tire
is installed, the AWD system will disable and
enter rear-wheel drive only mode to protect
driveline components. Some limited AWD
traction could be provided if the mini-spare
is installed on one of the front wheels. If you
are in driving conditions where limited AWD
traction is needed while the mini-spare is
installed, it is recommended the mini-spare
be installed on the front axle.
264
All-Wheel Drive (If Equipped)
If the mini-spare is installed, this condition is
indicated by a warning in the information
display.
The slip response system could activate if
the mini spare is installed on the front
wheels. If the mini spare was installed on the
rear wheels the slip response system will
fully disable. In situations where there is a
wintery mix or an off road situation, and you
need to use a mini spare, you must install
the mini spare in the front tire position and
move a full size tire to the rear tire position
for the slip response system to function.
Operating ALL-Wheel Drive (AWD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating, and type as those
originally provided for your vehicle. The
recommended tire and wheel sizes can be
found on the Tire Label on the driver side
door frame or the edge of the driver door.
If this information is not found in those
locations, or for additional options, contact
your authorized dealer. Use of any tire or
wheel not recommended, could affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch high
profile tires on the rear axle) could cause the
AWD system to stop functioning and default
to rear-wheel drive or damage the AWD
system.
For optimum AWD Performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
AWD malfunction or AWD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires. For example, using 3 worn
tread tires and 1 new tread tire all of the same
original tire size/brand, can be tolerated by
the AWD system as long as the worn tires
still have usable tread depth.How Your Vehicle Differs from Other
Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle could be
higher to allow it to travel over rough terrain
without getting hung up or damaging
underbody components.
The differences that make your vehicle so
versatile also make it handle differently than
an ordinary passenger car.
Maintain steering wheel control at all times,
especially in rough terrain. Since sudden
changes in terrain can result in abrupt
steering wheel motion, make sure you grip
the steering wheel from the outside. Do not
grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
265
All-Wheel Drive (If Equipped)
HILL START ASSIST
WARNING: The system does not
replace the parking brake. When you leave
your vehicle, always apply the parking
brake.
WARNING: You must remain in your
vehicle when the system turns on. At all
times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death.
WARNING: The system will turn off
if a malfunction is apparent or if you rev
the engine excessively. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.When the system is active, your vehicle
remains stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal. The
system releases the brakes automatically
once the engine has developed sufficient
torque to prevent your vehicle from rolling
down the slope. This is an advantage when
pulling away on a slope, for example from a
car park ramp, traffic lights or when reversing
uphill into a parking space.
The system activates on any slope that
causes your vehicle to roll.
Note:There is no warning light to indicate
the system is either on or off.
Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep the
brake pedal pressed and shift into first
gear when facing uphill or reverse (R)
when facing downhill.
2. If the sensors detect that your vehicle is
on a slope, the system activates
automatically.3. When you remove your foot from the
brake pedal, your vehicle remains on the
slope without rolling away for about two
to three seconds. This hold time
automatically extends if you are in the
process of driving off.
4. Drive off in the normal manner. The
system releases the brakes automatically.
Note:When you remove your foot from the
brake pedal and press the pedal again when
the system is active, you will experience
significantly reduced brake pedal travel. This
is normal.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system remembers
the last setting when you start your vehicle.
Vehicles with Automatic Transmission
You cannot turn the system on or off. When
you switch the ignition on, the system
automatically turns on.
274
Brakes