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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
Press the button to enter thesettings menu.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
3.Select Settings.
4.Make sure that you have Wi-Fi visibilityswitched on.
Note:The Wi-Fi Visibility default setting ison.
Finding the Wi-Fi Hotspot Nameand Password
Press the button to enter thesettings menu.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
3.Select Settings.
Note:The SSID is the hotspot name.
4.Scroll to Hide password.
5.Uncheck the box.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch on Wi-Fi andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Press the button to enter thesettings menu.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
3.Select Settings.
4.Select SSID: ___.
5.Enter your required SSID.
6.Select Done.
7.Select Password: ___.
8.Enter your required password.
9.Select Done.
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VEHICLE WI-FI HOTSPOT –
TROUBLESHOOTING
VEHICLE WI-FI HOTSPOT –FREQUENTLY ASKED QUESTIONS
Why can I not see the Wi-Fi hotspotname when I search for Wi-Finetworks on my cell phone or otherdevice?
•Make sure Wi-Fi hotspot visibility is on.
•The system does not provide a Wi-Fihotspot at this time.
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GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of any
hand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Radio Frequencies and ReceptionFactors
Note:Listening to loud audio for longperiods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, theweaker the signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeatingtower, a stronger signal may overtake a weaker one andresult in the audio system muting.
Station overload
AUDIO UNIT
Switching the Audio Unit On andOff
Note:You can only switch the system offwhen the ignition is off.
Adjusting the Volume
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Turning off the Audio
Press the button to turn off theaudio.
Press the button again to turn onthe audio.
Changing Radio Stations
Manual Tuning
Note:You can change radio stations usingthe seek buttons.
Note:You can recall radio stations usingthe preset buttons on the touchscreen.
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fastforward through the track.
Seek Down and Previous TrackButton
Select to return to the beginningof a track.
Repeatedly press the button toreturn to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media
Select to play a track. Press thebutton again to pause the track.
In radio mode, press the button to mutethe radio. Press the button again tounmute.
Switching the Screen On and Off
Press the button to switch thescreen on or off.
Sound Settings
Press the button to adjust thesound settings. You can optimizethe sound for different seatingpositions.
You can also activate and set thesensitivity of the speed compensatedvolume.
Display Settings
Select the settings option on thefeature bar.
1.Select Display.
2.Adjust the settings.
General Settings
Select the settings option on thefeature bar.
1. Select General.
Adjust the settings.
AM/FM RADIO
Using the Radio
Select the audio option on thefeature bar.
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Selecting a Radio Station From a List
1.Select Sources.
2.Select a radio source.
3.Select Browse.
4.Select a radio station from the list.
Manually Changing Radio Stations
Rotate the control to change thefrequency.
Automatically Changing RadioStations
Press to seek the next station upthe frequency band.
Press and hold to quickly seekup the frequency band.
Press to seek the next stationdown the frequency band.
Press and hold to quickly seekdown the frequency band.
Storing a Radio Station
Press and hold one of the preset buttonson the touchscreen.
Note:The radio could briefly mutes toindicate the station has been stored.
Radio Settings
Select the settings option on thefeature bar.
1.Select Radio.
2.Adjust the settings.
CONNECTING A BLUETOOTH®
DEVICE
Go to the settings menu on your device andswitch Bluetooth on.
Select the settings options onthe feature bar.
1.Select Bluetooth.
2.Switch Bluetooth on.
3.Select Add a Bluetooth Device.
Note:A prompt alerts you to search for yourvehicle on your device.
4.Select your vehicle on your device.
Note:A number appears on your device andon the touchscreen.
5.Confirm that the number on yourdevice matches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your device.
Bluetooth Settings
Select the settings option on thefeature bar.
1.Select Bluetooth.
2.Adjust the settings.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list ofprevious calls.
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Contacts
Alphabetically sort your contacts.
Phone Settings
Change ring tones, alerts or pair anotherphone.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
Phone Keypad.
Directly dial a number.
Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1.Go to the settings menu on your cellphone.
2.Select Bluetooth.
3.Select the information icon to the rightof your vehicle.
4.Switch text message notification on.
Android
1.Go to the settings menu on your cellphone.
2.Select Bluetooth.
3.Select the profiles option.
4.Select the phone profile .
5.Switch text message notification on.
Using Text Messaging
DescriptionMenu Item
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
STREAMING BLUETOOTH
AUDIO
Check the compatibility of your device onthe local Ford website.
Pair your device. See Connecting aBluetooth® Device (page 385).
Select the audio option on thefeature bar.
Select Sources.
Select the bluetooth option.
Press the button to play thetrack. Press the button again topause the track.
Press the button to skip to thenext track.
Press and hold the button to fastforward through the track.
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Press the button once to returnto the beginning of the track.Repeatedly press the button toreturn to previous tracks.
Press and hold the button to fast rewind.
PLAYING MEDIA FROM A USB
DEVICE
Supported File Formats
The system supports the following fileformats:
•MP3, M4B, WMA, PCM, WAV, AAC,APE, and FLAC audio file formats.
•WMV, MKV, AVI, MPEG, MP2, MPE,MP4, MOV, M4V and 3GP video fileformat.
•exFAT, FAT, FAT32 and NTFS filesystems.
Selecting the USB Device
Connect your device to the USB port.
Select the audio option on thefeature bar.
Select Sources.
Select the USB option.
Select Browse.
You can play the tracks displayed on thescreen or search for new tracks.
Playing from the USB Device
Press the button to play a track.Press the button again to pausethe track.
Press the button to skip to thenext track.
Press and hold the button to fast forwardthrough the track.
Press the button once to returnto the beginning of a track.Repeatedly press the button toreturn to previous tracks.
Press and hold the button to fast rewindthrough the track.
Sorting by Categories
You can also sort and play music byspecific categories, for example artist oralbum.
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices (if supported).
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Note:Your vehicle could have only one USBport.
APPS
Note:We recommend that you check yourdata plan before using your apps throughthe system. Using them could result inadditional charges.
Note:We recommend that you check theapp provider's terms and conditions andprivacy policy before using their app.
Note:Make sure that you have an activeaccount for apps that you want to usethrough the system.
Note:Some apps will work with no setup.Others require you to configure somepersonal settings before you can use them.
Using Apple CarPlay
Switching Apple CarPlay On
1.Connect your device to a USB port.
2.Follow the instructions on thetouchscreen.
Note:Certain features of the system arenot available when you are using AppleCarPlay.
Switching Apple CarPlay Off
Select the settings option on thefeature bar.
1.Select Apple CarPlay Preferences.
2.Disable Apple CarPlay.
Using Apps on an iOS Device
Note:For more information about availableapps, refer to the local Ford website.
When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving.
Select the apps option on thefeature bar.
1.Switch Apple CarPlay off.
2.Connect your device to a USB port.
3.Start the apps on your device that youwant to use through the system.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
4.Select Find mobile apps.
Note:The system searches and connectsto compatible apps that are running on yourdevice.
5.Select the app that you want to use onthe touchscreen.
Using Android Auto
Switching Android Auto On
1.Connect your device to a USB port.
2.Follow the instructions on thetouchscreen.
Note:You might need to enable AndroidAuto from the settings menu.
Note:Certain features of the system arenot available when you are using AndroidAuto.
Switching Android Auto Off
Select the settings option on thefeature bar.
1.Select Android Auto Preferences.
2.Disable Android Auto.
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