
Integrated Trailer Brake Controller –Troubleshooting......................................275
Trailer Sway Control
How Does Trailer Sway Control Work.........................................................................277
Trailer Sway Control Precautions..........277
Switching Trailer Sway Control On andOff.................................................................277
Driving Hints
Cold Weather Precautions......................278
Driving on Snow and Ice...........................278
Breaking-In....................................................278
Driving Economically.................................278
Driving in Special Conditions..................279
Driving Through Shallow Water............280
Floor Mats.....................................................280
Crash and BreakdownInformation
Roadside Assistance.................................282
High Voltage Battery Vehicle Precautions- Hybrid Electric Vehicle (HEV).........283
Switching the Hazard Flashers On andOff................................................................284
Jump Starting the Vehicle.......................284
Post-Crash Alert System.........................287
Post Impact Braking..................................288
Automatic Crash Shutoff........................288
Recovery Towing.........................................289
Transporting the Vehicle.........................290
Towing Your Vehicle
Towing Your Vehicle Precautions.........292
Recreationally Towing Your Vehicle -Gasoline, FWD.........................................292
Recreationally Towing Your Vehicle -Gasoline, AWD.........................................292
Recreationally Towing Your Vehicle -Hybrid Electric Vehicle (HEV)............292
Emergency Towing - Gasoline...............293
Emergency Towing - Hybrid ElectricVehicle (HEV)..........................................293
Towing Your Vehicle – Troubleshooting- Hybrid Electric Vehicle (HEV).........294
Fuses
Fuse Precautions........................................295
Under Hood Fuse Box...............................295
Body Control Module Fuse Box.............301
Identifying Fuse Types..............................303
Fuses – Troubleshooting.........................303
Maintenance
Maintenance Precautions.......................304
Opening and Closing the Hood............304
Under Hood Overview - 2.5L.................306
Under Hood Overview - 2.0L EcoBoost™........................................................................307
Engine Oil......................................................308
Checking the Coolant...............................309
Changing the Engine Air Filter - 2.0LEcoBoost™................................................313
Changing the Engine Air Filter - 2.5L,Hybrid Electric Vehicle (HEV).............314
Changing the Fuel Filter............................315
Drive Belt Routing Overview - 2.0LEcoBoost™................................................315
Changing the 12V Battery.........................315
Changing the 12V Battery - HybridElectric Vehicle (HEV)...........................318
Adjusting the Headlamps.......................320
Exterior Bulbs................................................321
Interior Bulbs................................................326
Vehicle Care
Cleaning Products.......................................327
Cleaning the Exterior.................................328
Cleaning the Interior..................................329
Repairing Minor Paint Damage..............332
Waxing Your Vehicle..................................332
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WHAT IS THE CATALYTIC
CONVERTER
The catalytic converter is part of yourvehicle's emissions system and filtersharmful pollutants from the exhaust gas.
CATALYTIC CONVERTER
PRECAUTIONS
WARNING: Do not park, idle ordrive your vehicle on dry grass or otherdry ground cover. The emission systemheats up the engine compartment andexhaust system, creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system isvery high. Never work around or attemptto repair any part of the exhaust systemuntil it has cooled. Use special care whenworking around the catalytic converter.The catalytic converter heats up to a veryhigh temperature after only a shortperiod of engine operation and stays hotafter the engine is switched off.
WARNING: Exhaust leaks mayresult in entry of harmful and potentiallylethal fumes into the passengercompartment. If you smell exhaustfumes inside your vehicle, have yourvehicle inspected immediately. Do notdrive if you smell exhaust fumes.
To avoid damaging the catalytic converter:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting Precautions (page 284).
•Use the correct fuel. See Fuel andRefueling (page 171).
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Do not make any unauthorizedchanges to your vehicle or engine. By law,vehicle owners and anyone whomanufactures, repairs, or services a fleet ofvehicles are not permitted to intentionallyremove an emission control device orprevent it from working.
CATALYTIC CONVERTER –
TROUBLESHOOTING
CATALYTIC CONVERTER –WARNING LAMPS
Your vehicle has an on-board diagnosticssystem that monitors the emission controlsystem. If any of the following warninglamps illuminate, this may indicate thatthe on-board diagnostics system hasdetected an emission control systemmalfunction.
Continuing to drive your vehicle may causereduced power or the engine to stop.Failure to respond to a warning lamp maycause damage that your vehicle Warrantymay not cover. Have your vehicle checkedas soon as possible.
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AUTOMATICALLY RELEASING
THE ELECTRIC PARKING
BRAKE
1.Close the driver door.
2.Shift into gear.
3.Press the accelerator pedal and pullaway in a normal manner.
ELECTRIC PARKING BRAKE
AUDIBLE WARNING
Sounds when the parking brake is on andyour vehicle is moving. If the warning tonecontinues after you have released theparking brake, this indicates a malfunction.Have your vehicle checked as soon aspossible.
RELEASING THE ELECTRIC
PARKING BRAKE IF THE
VEHICLE BATTERY HAS RUN
OUT OF CHARGE
See Jump Starting Precautions (page284).
See Jump Starting Precautions (page284).
ELECTRIC PARKING BRAKE –
TROUBLESHOOTING
ELECTRIC PARKING BRAKE –WARNING LAMPS
Brake System
It illuminates red when you applythe parking brake and yourvehicle is on. If the lamp flasheswhen the parking brake has beenreleased, this indicates theparking brake system requiresservice. Have your vehicle checked assoon as possible.
Note:Lamps may vary depending on region.
Electric Parking Brake
When the lamp illuminatesyellow, it indicates a malfunctionin the electric parking brake.Have your vehicle checked as soon aspossible.
Note:Lamps may vary depending on region.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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1.Exit the vehicle immediately.
2.Advise emergency assistance that anelectric or hybrid-electric vehicle isinvolved.
3.As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
Post-Incident
1.Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 49 ft (15 m) of anystructure or vehicle.
2.Make sure that passenger and luggagecompartments remain ventilated.
3.Call emergency assistance if youobserve leaking fluids, sparks, smokeor flames, or hear gurgling or bubblingfrom the high-voltage battery.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flasher button is onthe instrument panel. Press thebutton to switch the hazardflashers on if your vehicle is creating asafety hazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Note:The hazard flashers operate whenthe ignition is in any position, or if the key isnot in the ignition. The battery loses chargeand could have insufficient power to restartyour vehicle.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
WARNING: Make sure that thecables are clear of any moving parts andfuel delivery system parts.
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: If the engine is runningwhile the hood is open, stay clear ofmoving engine components. Failure tofollow this warning could result in seriouspersonal injury or death.
Do not attempt to push-start an automatictransmission vehicle. This could causetransmission damage.
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Do not disconnect the battery of thedisabled vehicle. This could damage yourvehicle's electrical system.
PREPARING THE VEHICLE
Use only a 12 volt supply to start yourvehicle.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch.
JUMP STARTING THE VEHICLE -EXCLUDING: HYBRID ELECTRICVEHICLE (HEV)
Connecting the Jumper Cables
WARNING: Do not connect thenegative jumper cable to any other partof your vehicle. Use the ground point.
Note:If you are using a jump pack orbooster box, follow the manufacturer'sinstructions.1.Pull the red rubber boot backward.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) jumper cable to the positive (+)terminal of the booster vehicle battery.
3.Connect the negative (-) jumper cableto the negative (-) terminal of thebooster vehicle battery.
4.Make the final connection of thenegative (-) jumper cable to anexposed metal part of the disabledvehicle's engine, as shown in thefollowing illustration, away from thebattery and fuel injection system, orconnect the negative (-) jumper cableto a ground connection point ifavailable.
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Starting the Engine
1.Start the engine of the booster vehicleand moderately rev the engine, orgently press the accelerator to keepthe engine speed between 2000 and3000 RPM, as shown in yourtachometer.
2.Start the engine of the disabled vehicle.
3.Once you start the disabled vehicle, runboth vehicle engines for an additionalthree minutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:Do not switch the headlamps onwhen disconnecting the cables. The peakvoltage could blow the bulbs.
JUMP STARTING THE VEHICLE -HYBRID ELECTRIC VEHICLE (HEV)
Connecting the Jumper Cables
WARNING: Do not connect thenegative jumper cable to any other partof your vehicle. Use the ground point.
Note:Your vehicle has a 12-volt battery thathas two pins accessible from under thehood. Your vehicle can be jumped the sameway conventional vehicles can by usingthese pins. The following illustration showsthe two connector pins used for jumpstarting your vehicle.
Positive (+) pin.A
Negative (-) pin.B
Note:If you are using a jump pack orbooster box, follow the manufacturer'sinstructions.
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1.Pull the red rubber boot backward.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) jumper cable to the positive (+)terminal of the booster vehicle battery.
3.Connect the negative (-) jumper cableto the negative (-) terminal of thebooster vehicle battery.
4.Make the final connection of thenegative (-) jumper cable to anexposed metal part of the disabledvehicle's engine, as shown in thefollowing illustration, away from thebattery and fuel injection system, orconnect the negative (-) jumper cableto a ground connection point ifavailable.
Starting the Engine
1.Start the engine of the booster vehicleand moderately rev the engine, orgently press the accelerator to keepthe engine speed between 2000 and3000 RPM, as shown in yourtachometer.
2.Start the engine of the disabled vehicle.
3.Once you start the disabled vehicle, runboth vehicle engines for an additionalthree minutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:Do not switch the headlamps onwhen disconnecting the cables. The peakvoltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASHALERT SYSTEM
The system helps draw attention to yourvehicle in the event of a serious impact.
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