Stopping the Engine..................................160
Automatic Engine Stop..............................161
Starting and Stopping the Engine –Troubleshooting.......................................162
Hybrid Electric VehicleInformation - Hybrid ElectricVehicle (HEV)
What is a Hybrid Electric Vehicle..........166
How Does a Hybrid Electric Vehicle Work........................................................................166
Hybrid Electric Vehicle DrivingCharacteristics.........................................166
Hybrid Electric Vehicle Indicators.........166
Hybrid Electric Vehicle Information –Troubleshooting.......................................167
Auto-Start-Stop - Gasoline
What Is Auto-Start-Stop.........................168
Auto-Start-Stop Precautions.................168
Switching Auto-Start-Stop On and Off........................................................................168
Stopping the Engine..................................168
Restarting the Engine................................168
Auto-Start-Stop Indicators.....................168
Auto-Start-Stop – Troubleshooting........................................................................169
Fuel and Refueling
Fuel and Refueling Precautions..............171
Fuel Quality....................................................172
Locating the Fuel Filler Funnel................172
Running Out of Fuel....................................173
Refueling.........................................................174
Fuel Tank Capacity......................................178
Fuel and Refueling – Troubleshooting.........................................................................178
Catalytic Converter
What Is the Catalytic Converter............180
Catalytic Converter Precautions...........180
Catalytic Converter – Troubleshooting........................................................................180
High Voltage Battery - HybridElectric Vehicle (HEV)
What Is the High Voltage Battery...........181
High Voltage Battery Precautions..........181
Automatic Transmission
Automatic Transmission Precautions.........................................................................182
Automatic Transmission Positions.......182
Shifting Your Vehicle Into Gear..............183
Automatic Transmission PositionIndicators....................................................183
Temporary Neutral Mode.........................183
Automatic Return to Park (P)................184
Grade Assist - Hybrid Electric Vehicle(HEV)...........................................................185
Manual Park Release - Gasoline............185
Shifting Your Immobile Vehicle Out ofPark (P) - Gasoline.................................187
Automatic Transmission AudibleWarnings.....................................................187
Automatic Transmission –Troubleshooting......................................188
All-Wheel Drive
How Does All-Wheel Drive Work -Excluding: FX4 Off Road/Tremor......189
How Does All-Wheel Drive Work - FX4Off Road/Tremor....................................189
All-Wheel Drive Precautions..................190
All-Wheel Drive Limitations....................190
All-Wheel Drive – Troubleshooting......190
Brakes
Brake Precautions........................................191
Anti-Lock Braking System.........................191
Brake Over Accelerator...............................191
Locating the Brake Fluid Reservoir........191
Checking the Brake Fluid..........................192
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1.Exit the vehicle immediately.
2.Advise emergency assistance that anelectric or hybrid-electric vehicle isinvolved.
3.As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
Post-Incident
1.Do not store a severely damagedvehicle with a lithium-ion battery insidea structure or within 49 ft (15 m) of anystructure or vehicle.
2.Make sure that passenger and luggagecompartments remain ventilated.
3.Call emergency assistance if youobserve leaking fluids, sparks, smokeor flames, or hear gurgling or bubblingfrom the high-voltage battery.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flasher button is onthe instrument panel. Press thebutton to switch the hazardflashers on if your vehicle is creating asafety hazard for other road users.
When you switch the hazard flashers on,all front and rear direction indicators flash.
Note:The hazard flashers operate whenthe ignition is in any position, or if the key isnot in the ignition. The battery loses chargeand could have insufficient power to restartyour vehicle.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Batteries normallyproduce explosive gases which cancause personal injury. Therefore, do notallow flames, sparks or lightedsubstances to come near the battery.When working near the battery, alwaysshield your face and protect your eyes.Always provide correct ventilation.
WARNING: Keep batteries out ofreach of children. Batteries containsulfuric acid. Avoid contact with skin,eyes or clothing. Shield your eyes whenworking near the battery to protectagainst possible splashing of acidsolution. In case of acid contact with skinor eyes, flush immediately with water fora minimum of 15 minutes and get promptmedical attention. If acid is swallowed,call a physician immediately.
WARNING: Use only adequatelysized cables with insulated clamps.
WARNING: Make sure that thecables are clear of any moving parts andfuel delivery system parts.
WARNING: Connect batteries withonly the same nominal voltage.
WARNING: If the engine is runningwhile the hood is open, stay clear ofmoving engine components. Failure tofollow this warning could result in seriouspersonal injury or death.
Do not attempt to push-start an automatictransmission vehicle. This could causetransmission damage.
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Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires, including spare, for wear and proper
pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how youuse your vehicle. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the instrument cluster display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–12,500 mi(12,000–20,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operationExtended engine idling
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Instrument Cluster Display1
Change the engine oil and filter.
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-joints.
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At Every Oil Change Interval as Indicated by the Instrument Cluster Display1
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
Brake Fluid Maintenance1
Change the brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for theinterval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items1
Replace the cabin air filter.Every 20,000 mi(32,000 km)
Replace the engine air filter.Every 30,000 mi(48,000 km)
Replace the spark plugs.Every 100,000 mi(160,000 km)Inspect the accessory drive belt(s).2
Change the automatic transmission fluid.Every 150,000 mi(240,000 km)Replace the accessory drive belt(s).3
Change the engine coolant.4At 200,000 mi(322,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil andfilter change. Do not exceed the designated distance for the interval.2 After initial inspection, inspect every other oil change until replaced.3 If not replaced within the last 100,000 mi (160,000 km).4 Initial replacement at 10 years or 200,000 mi (322,000 km), then every five years or100,000 mi (160,000 km).
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Perform the services shown in thefollowing tables when specified or within3,000 mi (4,800 km) of the messageappearing in the instrument cluster displayprompting you to change your oil.
•Example 1: The message comes on at28,750 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has notcome on, but the odometer reads30,000 mi (48,000 km) (for example,the Intelligent Oil-Life Monitor wasreset at 25,000 mi (40,000 km).Perform the engine air filterreplacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the instrumentcluster display and perform services listed in the NormalScheduled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).Inspect frequently, serviceas required
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fueldilution and an increase of the engine oil level
Change engine oil and filter as indicated by the instrumentcluster display and perform services listed in the NormalScheduled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure treaddepth.
Change engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
2Reset your Intelligent Oil-Life Monitor after engine oil and filter changes.
Exceptions
There are several exceptions to the NormalSchedule:
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What Is Automatic Return to Park(P).......................................................................184Automatic Transmission AudibleWarnings.......................................................187Automatic Transmission............................182Automatic Return to Park (P).......................184Automatic Transmission Positions..............182Automatic Transmission –Troubleshooting.............................................188Grade Assist - Hybrid Electric Vehicle(HEV).................................................................185Manual Park Release - Gasoline...................185Temporary Neutral Mode................................183Automatic Transmission PositionIndicators......................................................183Automatic Transmission Positions........182Drive (D).................................................................183Low (L)...................................................................183Neutral (N)............................................................182Park (P)..................................................................182Reverse (R)...........................................................182Automatic TransmissionPrecautions..................................................182Automatic Transmission –Troubleshooting........................................188Automatic Transmission – InformationMessages..........................................................188Auto Mode.......................................................126Auto Mode Indicators........................................126Switching Auto Mode On and Off................126Switching Dual Mode On and Off................128Auto-Start-Stop...........................................168Auto-Start-Stop – Troubleshooting...........169Auto-Start-Stop Indicators......................168Auto-Start-Stop Precautions..................168Auto-Start-Stop –Troubleshooting.........................................169Auto-Start-Stop – Frequently AskedQuestions..........................................................170Auto-Start-Stop – InformationMessages..........................................................169Autounlock........................................................73Autounlock Requirements................................73Switching Autounlock On and Off.................73What Is Autounlock.............................................73AWDSee: All-Wheel Drive.........................................189
B
BatterySee: Changing the 12V Battery......................315See: Changing the 12V Battery - Hybrid ElectricVehicle (HEV).................................................318Blind Spot Information System...............241Blind Spot Information System –Troubleshooting............................................243Blind Spot Information SystemIndicators.....................................................242Blind Spot Information SystemLimitations...................................................241Blind Spot Information SystemPrecautions..................................................241Blind Spot Information SystemRequirements..............................................241Blind Spot Information System –Troubleshooting........................................243Blind Spot Information System –Information Messages................................243Body Control Module Fuse Box..............301Accessing the Body Control Module FuseBox......................................................................301Identifying the Fuses in the Body ControlModule Fuse Box...........................................301Locating the Body Control Module FuseBox......................................................................301Bonnet LockSee: Opening and Closing the Hood..........304Booster Seats..................................................39Brake Coach - Hybrid Electric Vehicle(HEV)..............................................................119Brake Fluid Specification...........................192Brake Over Accelerator................................191Brake Precautions.........................................191Brakes................................................................191Anti-Lock Braking System................................191Brakes – Troubleshooting...............................193Brakes – Troubleshooting.........................193Brakes – Frequently AskedQuestions.........................................................193Brakes – Warning Lamps................................193Breaking-In.....................................................278
C
Calculating Payload....................................259
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