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Why can I not start the engine?
If you cannot start the engine after 3attempts, wait 10 seconds and do thefollowing:
1.Fully press the brake pedal or theclutch pedal.
Note:Make sure that the parking brake isapplied.
Note:Make sure that the transmission is inpark (P) or neutral (N).
2.Fully press the accelerator pedal andhold it there.
3.Press the push button ignition switch.
Note:The engine cranks for a short periodof time and then it stops.
4.Release the accelerator pedal.
5.Press the push button ignition switch.
Why does the system not detect apassive key?
If the system does not detect a passivekey and you are unable to start theengine, insert the passive key into thebackup position and press the pushbutton ignition switch to start theengine.
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WHAT IS A HYBRID ELECTRIC
VEHICLE
A hybrid vehicle has an electric motor anda high voltage battery combined with agasoline engine.
HOW DOES A HYBRID
ELECTRIC VEHICLE WORK
The hybrid vehicle combines electric andgasoline propulsion to provide optimalperformance and improved efficiency.
HYBRID ELECTRIC VEHICLE
DRIVING CHARACTERISTICS
The gasoline engine starts and stops toprovide power when required and to savefuel when not needed. When coasting atlow speeds, coming to a stop or standing,the gas engine normally shuts down andyour vehicle operates in electric-onlymode.
Conditions that may cause the gasolineengine to start or remain running include:
•Considerable vehicle acceleration.
•Driving uphill.
•The high voltage battery charge levelis low.
•Heating or cooling the vehicle interiorin high or low outside temperatures.
•The gasoline engine is below normaloperating temperature.
•Towing a trailer.
•Certain selectable drive modes couldcause the engine to run. See Selectinga Drive Mode (page 230).
Your hybrid vehicle also comes withstandard hydraulic braking andregenerative braking. Regenerative brakingis performed by your transmission andcaptures brake energy and stores it in thehigh voltage battery.
You could also notice that your enginecontinues to run instead of shutting offduring extended downhill driving. Theengine stays on during this engine brakingbut is not using any fuel.
You could also hear a slight whine orwhistle when operating your vehicle. Thisis the normal operation of the electricmotor in the hybrid system.
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
HYBRID ELECTRIC VEHICLE
INDICATORS
When you start your vehicle, agreen READY indicator lightappears in the instrument clusterletting you know that your vehicle is readyfor driving.
The engine may not start because yourvehicle has a silent key start feature. Thisfuel saving feature allows your vehicle tobe ready to drive without requiring the gasengine to be running.
The indicator remains on when your vehicleis on, whether the engine is running or not,to indicate your vehicle is capable ofmovement using the electric motor, gasengine or both.
Typically, the engine does not start unlessthe vehicle is cold, a climate controlchange is requested or you press theaccelerator pedal.
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HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLEINFORMATION – WARNINGLAMPS
It illuminates if your vehicle hasan electrical component fault orfailure that causes your vehicleto shutdown or enter a limited operatingmode. A message may appear in theinstrument cluster display.
HYBRID ELECTRIC VEHICLEINFORMATION – INFORMATIONMESSAGES
ActionMessage
Displays when amalfunction occursin the high voltageelectric system.Stop your vehicle assoon as it is safe todo so. Have yourvehicle checked assoon as possible.
Stop Safely Now
HYBRID ELECTRIC VEHICLEINFORMATION – FREQUENTLYASKED QUESTIONS
What should I do if the vehicle runs outof fuel and the high voltage battery isout of charge?
Refuel and start your vehicle normally.The engine will recharge the highvoltage battery.
Why does the engine sometimes startat key-on?
The vehicle's computer determines ifan engine start is required at key-on.It starts the engine when necessary forcabin heating, windshield defrost, or ifthe outside temperature is low.
Can I put E15 or E85 in my vehicle, andhow will it affect my fuel economy?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but youmay notice slightly reduced fueleconomy because ethanol containsless energy per gallon than gasoline.Your hybrid vehicle is not designed touse E85 (85% ethanol).
Why does it take a long time before theengine shuts down?
There are several reasons the enginestays on for an extended amount oftime when you first start it. Onecommon reason is to make sure thatthe emissions components are warmenough to minimize tailpipe emission.As the climate gets cooler, theengine-on time is extended.
Why does my engine stay on when it isextremely cold outside?
In order to make sure that the climatecontrol system can begin heating thecabin or defrosting the windshield assoon as a driver requests it, the enginecoolant temperature has to be keptsufficiently hot. Keeping the engine onis required to maintain the correctcoolant temperature.
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WHAT IS AUTO-START-STOP
The system helps reduce fuel consumptionby stopping and restarting the engine whenyour vehicle has stopped. The enginerestarts when you release the brake pedal.
In some situations, your vehicle couldrestart before you release the brake pedal,for example:
•To maintain interior comfort.
•To recharge the battery.
AUTO-START-STOP
PRECAUTIONS
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou leave your vehicle. Failure to followthis instruction could result in personalinjury or death.
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou open the hood or have any serviceor repair work completed. If you do notswitch the ignition off, the engine couldrestart at any time. Failure to follow thisinstruction could result in personal injuryor death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch theignition on.
Press the button to switch thesystem off.
Note:OFF illuminates in the switch.
Note:Deactivating the system using thebutton lasts only one key cycle.
Press the button again to switch thesystem back on.
Note: The system turns off if it detects amalfunction. If the system malfunctions,have your vehicle checked as soon aspossible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on thebrake pedal and the transmission in drive(D).
Note:Power assist steering turns off whenthe engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press theaccelerator pedal.
A message appears in the instrumentcluster display if the system requires youto take action.
AUTO-START-STOP
INDICATORS
WARNING: The system mayrequire the engine to automaticallyrestart when the auto-start-stopindicator illuminates green or flashesamber. Failure to follow this instructioncould result in personal injury.
The Auto-Start-Stop indicatorilluminates green when theengine stops. It flashes amberand a message appears when you need totake action.
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The Auto-Start-Stop indicatorilluminates gray with astrikethrough when the systemis not available.
Note:You can display the reason why thesystem is not available in the informationdisplay.
AUTO-START-STOP –
TROUBLESHOOTING
AUTO-START-STOP –INFORMATION MESSAGES
A message appears in the instrumentcluster display if the system requires youto take action.
ActionConditionMessage
Press the brake pedal torestart the engine.The system needs to restartthe engine but requires yourconfirmation.
Auto StartStop Press Braketo Start Engine
Press the brake pedal or theaccelerator pedal to restartthe engine.
The system needs to restartthe engine but requires yourconfirmation.
Auto StartStop Press aPedal to Start Engine
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AUTO-START-STOP –FREQUENTLY ASKED QUESTIONS
Why does the engine not alwaysstop when I expect it to?
The system is designed to work in a waythat complements other vehicle systems,allowing them to operate at optimumperformance.
The system does not stop the engine if:
•The driver door is open.
•Your vehicle is at high altitude.
•The heated windshield is on.
•The engine is warming up.
•The outside temperature is too low ortoo high.
•The battery charge is low.
•The battery temperature is outside theoptimal operating range.
•The engine is required to run tomaintain interior climate and reducefogging.
Why does the engine sometimesrestart when I do not expect it to?
The system is designed to work in a waythat complements other vehicle systems,allowing them to operate at optimumperformance.
The system restarts the engine if:
•You switch the heated windshield on.
•You switch maximum defrost on.
•Your vehicle starts to roll downhill inneutral.
•The engine is required to run tomaintain adequate brake systemassistance.
•The engine is required to run tomaintain interior climate and reducefogging.
Can I permanently switch thesystem off?
No. The system plays an important role inreducing the fuel consumption and the CO2emissions.
Will the frequent engine startscause parts to wear out?
Your vehicle has an enhanced battery andstarter motor that are designed for theincreased number of engine starts.
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FUEL AND REFUELING
PRECAUTIONS
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
WARNING: The fuel system maybe under pressure. If you hear a hissingsound near the fuel filler inlet, do notrefuel until the sound stops. Otherwise,fuel may spray out, which could causeserious personal injury.
WARNING: Fuels can cause seriousinjury or death if misused or mishandled.
WARNING: Fuel may containbenzene, which is a cancer-causingagent.
WARNING: When refueling alwaysshut the engine off and never allowsparks or open flames near the fuel tankfiller valve. Never smoke or use a cellphone while refueling. Fuel vapor isextremely hazardous under certainconditions. Avoid inhaling excess fumes.
WARNING: Read and follow all theinstructions on the pump island.
Follow these guidelines when refueling:
•Extinguish all smoking materials andany open flames before refueling yourvehicle.
•Switch the engine off before refueling.
•Automotive fuels can be harmful orfatal if swallowed. Fuel is highly toxicand if swallowed can cause death orpermanent injury. If fuel is swallowedimmediately call a physician, even if nosymptoms are immediately apparent.The toxic effects of fuel may not beapparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuelvapor can lead to eye and respiratorytract irritation. In severe cases,excessive or prolonged breathing offuel vapor can cause serious illness andpermanent injury.
•Avoid getting fuel in your eyes. If yousplash fuel in your eyes, immediatelyremove contact lenses, if worn, flushwith water for 15 minutes and seekmedical attention. Failure to seekproper medical attention could lead topermanent injury.
•Fuels can be harmful if absorbedthrough the skin. If you splash fuel onyour skin, clothing or both, promptlyremove contaminated clothing andthoroughly wash your skin with soapand water. Repeated or prolonged skincontact causes skin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiramfor the treatment of alcoholism.Breathing fuel vapors could cause anadverse reaction, serious personalinjury or sickness. Immediately call aphysician if you experience any adversereactions.
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FUEL QUALITY
SELECTING THE CORRECT FUEL
Your vehicle operates on regular unleadedgasoline with a minimum pump (R+M)/2octane rating of 87.
Some fuel stations, particularly those inhigh altitude areas, offer fuels posted asregular unleaded gasoline with an octanerating below 87. The use of these fuelscould result in engine damage that will notbe covered by the vehicle Warranty.
For best overall vehicle and engineperformance, premium fuel with an octanerating of 91 or higher is recommended. Theperformance gained by using premium fuelis most noticeable in hot weather as wellas other conditions, for example whentowing a trailer. See Towing a Trailer(page 267).
Do not be concerned if the enginesometimes knocks lightly. However, if theengine knocks heavily while using fuel withthe recommended octane rating, contactan authorized dealer to prevent any enginedamage.
We recommend Top Tier detergentgasolines, where available to help minimizeengine deposits and maintain optimalvehicle and engine performance.
For additional information, visitwww.toptiergas.com.
Note:Use of any fuel for which the vehiclewas not designed can impair the emissioncontrol system, cause loss of vehicleperformance, and cause damage to theengine which may not be covered by thevehicle Warranty.
Do not use:
•Diesel fuel.
•Fuels containing kerosene or paraffin.
•Fuel containing more than 15% ethanolor E85 fuel.
•Fuels containing methanol.
•Fuels containing metallic-basedadditives, including manganese-basedcompounds.
•Fuels containing the octane boosteradditive, methylcyclopentadienylmanganese tricarbonyl (MMT).
•Leaded fuel, using leaded fuel isprohibited by law.
The use of fuels with metallic compoundssuch as methylcyclopentadienylmanganese tricarbonyl, which is amanganese-based fuel additive, will impairengine performance and affect theemission control system.
LOCATING THE FUEL FILLER
FUNNEL
The fuel filler funnel is behind theright-hand side rear seat with the vehiclejack.
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