TRAILER REVERSE GUIDANCE –FREQUENTLY ASKED QUESTIONS
What does it mean if the systemdoes not detect a trailer that issetup with a sticker?
•The system could be having troubleidentifying the sticker. The systemrequires a clear view of the stickerplaced on the trailer. You must keepthe camera lens and sticker clean forthe system to correctly operate. If thesystem cannot initially detect thetrailer, it could be necessary for you tochange the lighting conditions bymoving your vehicle and trailer orwaiting until the conditions change.See Applying the Trailer ReverseAid Sticker (page 456). Deleting thetrailer and repeating the setup andcalibration could improve performance,but some trailers are not compatiblewith the sticker and camera system. Ifthe system consistently does notdetect the trailer with the sticker setup,you may choose to setup the trailerwith a sensor.
Note:The system is designed to be usedwith the same trailer connection every timeyou choose the trailer from the touchscreen.When using a different drawbar or adifferent pin hole on drawbars with morethan one, connecting the drawbar to yourvehicle affects the trailer position and youmay need to repeat the trailer setup andcalibration process.
Why does the trailer not reversestraight?
•The road conditions, such as roadcamber and road slope, could affecthow straight the system can reverse.You can compensate for the trailerdrifting to the right or left by slowlyturning the knob until the trailer isfollowing your desired path and thenholding the knob in that position.
•Other factors, such as the hitchconnection or trailer suspension, couldaffect how straight the system canreverse the trailer. You cancompensate for the trailer drifting tothe right or left by slowly turning theknob until the trailer is following yourdesired path and then holding the knobin that position.
•The sensor could be incorrectlyinstalled. Make sure the sensor iscorrectly installed.
What does it mean if the systemremains on one message for anextended time during calibrationwhen setting up the system withthe sticker?
•The camera could require cleaning.
•You could have a blocked sticker. Verifythe sticker is in the proper location. SeeApplying the Trailer Reverse AidSticker (page 456).
•The drawbar could be outside of theallowed range of 4–19 in (10–48 cm).
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•Be aware that obstacles and debrismay be beneath the water’s surface.
•Keep the doors fully closed during thewater crossing.
•After driving through water and as soonas it is safe to do so check the brakes,horn, lights, and steering wheel toconfirm those systems are functioningproperly.
Note:Engine damage can occur if waterenters the air filter.
OFF-ROAD DRIVING AIDS -RAPTOR
Selecting an Off-Road Drive Mode
Using the appropriate drive mode increasesyour vehicle's control. See Drive ModeControl (page 362).
Using Four-Wheel Drive
Your vehicle has a four-wheel drive systemthat offers various modes to help youoptimize traction on any off-road surface.See Four-Wheel Drive (page 274).
Using the Cameras Off-Road
Use the 360 degree camera to enhanceyour off-road experience. See 360 DegreeCamera (page 332).
Using the Rear Differential Lock
When engaged, the rear differential lockprovides additional traction to your vehicleby forcing the two rear wheels to turn atthe same speed.
Note:Rear differential lock is only availablewhen the vehicle is in 4H or 4L. SeeElectronic Locking Differential (page 284).
Using Trail Control
Trail Control provides you the ability tomaneuver the vehicle without using thethrottle and brake pedals.
The system controls acceleration andbraking in difficult off-road environments,which allows you to focus on steering. SeeTrail Control (page 312).
Trail Control Performance:
•Manages wheel slip to maximizetraction.
•Provides braking to maximize tractionin descents.
Using Trail One Pedal Drive (If
Equipped)
Trail one pedal drive allows you toaccelerate and brake using only theaccelerator pedal.
Use this when driving over large obstacles,such as rocks or logs, to help maintain aconstant vehicle speed.
In 4H, the system offers lift pedal brakingand auto hill hold functionality. See WhatIs Trail One Pedal Drive (page 313).
Note:Trail one pedal drive is only availablewhen the vehicle is in 4H or 4L.
AFTER DRIVING YOUR VEHICLEOFF-ROAD - EXCLUDING: RAPTOR
WARNING: After off-road use,before returning to the road, check thewheels and tires for damage. Off-roaduse may cause damage to your wheelsand tires that can lead to tire failure, lossof vehicle control, serious injury or death.
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DRIVING ON SNOW AND ICE
WARNING: If you are driving inslippery conditions that require tirechains or cables, then it is critical thatyou drive cautiously. Keep speeds down,allow for longer stopping distances andavoid aggressive steering to reduce thechances of a loss of vehicle controlwhich can lead to serious injury or death.If the rear end of your vehicle slides whilecornering, steer in the direction of theslide until you regain control of yourvehicle.
On ice and snow, you should drive moreslowly than usual. Your vehicle has a fourwheel anti-lock brake system, do not pumpthe brake pedal. See Anti-Lock BrakingSystem Limitations (page 291).
BREAKING-IN
Your vehicle requires a break-in period. Forthe first 1,000 mi (1,600 km), avoid drivingat high speeds, heavy braking, aggressiveshifting or using your vehicle to tow. Duringthis time, your vehicle may exhibit someunusual driving characteristics.
DRIVING ECONOMICALLY
The following helps to improve fuelconsumption:
•Drive smoothly, accelerate gently andanticipate the road ahead to avoidheavy braking.
•Regularly check your tire pressures andmake sure that they are inflated to thecorrect pressure.
•Follow the recommended maintenanceschedule and carry out therecommended checks.
•Plan your journey and check the trafficbefore you set off. It is more efficientto combine errands into a single tripwhenever possible.
•Avoid idling the engine in cold weatheror for extended periods. Start theengine only when you are ready to setoff.
•Do not carry unnecessary weight in yourvehicle as extra weight wastes fuel.
•Do not add unnecessary accessoriesto the exterior of your vehicle, forexample running boards. If you use aroof rack, remember to fold it down orremove it when not in use.
•Do not shift into neutral when you arebraking or when your vehicle is slowingdown.
•Shut all windows when driving at highspeeds.
•Switch off all electric systems whennot in use, for example air conditioning.Make sure that you unplug anyaccessories from the auxiliary powerpoints when not in use.
FLOOR MATS
WARNING: Use a floor matdesigned to fit the footwell of yourvehicle that does not obstruct the pedalarea. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Pedals that cannotmove freely can cause loss of vehiclecontrol and increase the risk of seriouspersonal injury.
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WARNING: Secure the floor matto both retention devices so that itcannot slip out of position and interferewith the pedals. Failure to follow thisinstruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Do not place additionalfloor mats or any other covering on topof the original floor mats. This couldresult in the floor mat interfering with theoperation of the pedals. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Always make sure thatobjects cannot fall into the driver footwell while your vehicle is moving. Objectsthat are loose can become trappedunder the pedals causing a loss ofvehicle control.
To install floor mats that have eyelets,position the floor mat eyelet over theretention post and press down to lock inposition. Repeat for all eyelets on the floormat.
To remove the floor mats, reverse theinstallation procedure.
Note:Regularly check the floor mats tomake sure they are secure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:Do not switch the headlamps onwhen disconnecting the cables. The peakvoltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASHALERT SYSTEM
The system helps draw attention to yourvehicle in the event of a serious impact.
HOW DOES THE POST-CRASHALERT SYSTEM WORK
The system is designed to turn the hazardflashers on, turn the courtesy lamps on,intermittently sound the horn and unlockall doors in the event of a serious impactthat deploys an airbag or the seatbeltpretensioners.
POST-CRASH ALERT SYSTEMLIMITATIONS
Depending on applicable laws in thecountry your vehicle was built for, the horndoes not sound in the event of a seriousimpact.
SWITCHING THE POST-CRASHALERT SYSTEM OFF
Press the hazard flasher switch, the unlockbutton on the remote control, the panicbutton on the remote control or cycle theignition to switch the system off.
Note:The alert turns off when the vehiclebattery runs out of charge.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASHSHUTOFF
The automatic crash shutoff is designedto stop the fuel going to the engine in theevent of a moderate or severe crash.
Note:Not every impact causes a shutoff.
AUTOMATIC CRASH SHUTOFFPRECAUTIONS
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury ordeath.
RE-ENABLING YOUR VEHICLE
1.Switch the ignition off.
2.Attempt to start your vehicle.
3.Switch the ignition off.
4.Attempt to start your vehicle.
Note:If your vehicle does not start after thethird attempt, have your vehicle checked assoon as possible.
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TRANSPORTING THE VEHICLE
If you need to tow your vehicle, contact aprofessional towing service or yourroadside assistance service provider.
Your manufacturer produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Vehicle damage could occur iftowed incorrectly, or by any other means.
Front-wheel and rear-wheel drive vehiclesmust have their designated drive wheelsoff the ground regardless of towingdirection. Use tow dollies to preventdamage to the transmission.
All-wheel or four-wheel drive vehiclesrequire that all wheels be off the groundusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission and drive system.
Note:You need to switch on the ignition tounlock the steering.
Note:Make sure you check the steeringcolumn before towing. It could lock if thebattery is dead.
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6.Press and hold the brake pedal.
7.Using the instrument cluster controlson the steering wheel, select Settings.
8.Select Neutral Tow.
9.Press and hold the OK button until aconfirmation message appears in theinformation display.
Note: If completed successfully, theinformation display shows Neutral TowEnabled Leave Transmission in Neutral.This indicates that your vehicle is safe totow with all wheels on the ground.
Note:If you do not see a confirmationmessage in the instrument cluster display,you must perform the procedure again fromthe beginning.
Note:You may hear noise as the transfercase shifts into its neutral position. This isnormal.
10.Release the brake pedal.
11.Leave the transmission in neutral (N)and switch your vehicle off bypressing the push button ignitionswitch once without pressing thebrake pedal or turning the key as fartoward the off position.
Note:Vehicles with keys do not turn to theoff position when the transmission is inneutral (N). You must leave the key in theignition when towing. Use the keyless entrykeypad or an extra set of keys to lock andunlock your vehicle.
Switching Neutral Tow Off
1.With your vehicle properly secured tothe tow vehicle, press and hold thebrake pedal and start the engine.
2.Switch your vehicle off by pressing thepush button ignition switch once orturning the key as far towards the offposition and release the brake pedal.
3.Place your vehicle in accessory modeby pressing the push button ignitionswitch once without pressing the brakepedal or by turning the ignition key tothe on position.
4.Press and hold the brake pedal.
5.Shift into park (P).
6.Release the brake pedal.
Note:If completed successfully, theinstrument cluster displays 2H and NeutralTow Disabled.
Note:You must perform the switchingneutral tow on and switching neutral towoff procedures again from the beginning ifthe indicator light and message do notdisplay.
Note:You may hear a noise as the transfercase shifts out of its neutral position. Thisis normal.
7.Apply the parking brake, thendisconnect your vehicle from the towvehicle.
8.Release the parking brake, start theengine, and shift into drive (D) to makesure the transfer case is out of theneutral tow position.
9.If the transfer case does notsuccessfully shift out of its neutralposition, set the parking brake. Haveyour vehicle checked as soon aspossible.
Resolving the Shift Delayed DriveForward Message
1.Press and hold the brake pedal.
2.Start your vehicle.
3.Shift into neutral (N).
4.With the vehicle running, shift into drive(D) and let the vehicle roll forward upto 3 ft (1 m).
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