
This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 476). See Connecting theVehicle to a Wi-Fi Network (page 476).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most updates complete in less than 30minutes, although some updates couldtake up to a few hours. Check yourtouchscreen or connected device for themost accurate estimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen andon your connected device. See SoftwareUpdate Indicators (page 534).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicleunless you have a key blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlockor start your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS - VEHICLES WITH:
12 INCH SCREEN
To access the Software Updates menu:
1.Press Settings on the touchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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Unites Arab Emirates (U.A.E.)
United Kingdom
United States and Canada
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
FCC ID: L2CF3TR
IC: 3432A-F3TR
This device complies with Part 15 of theFCC Rules and with Innovation, Scienceand Economic Development Canada’slicence-exempt RSS(s). Operation issubject to the following two conditions:
1.This device may not cause harmfulinterference, and
2.This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
Zambia
KEYS AND REMOTE CONTROLS
Argentina
564
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Zambia
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to theterms and conditions of the Ford Warranty.
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Blind Spot Information System.............320Blind Spot Information System –Troubleshooting............................................324Blind Spot Information System With TrailerCoverage...........................................................322Blind Spot Information SystemIndicators.....................................................323Blind Spot Information SystemLimitations..................................................320Blind Spot Information SystemPrecautions.................................................320Blind Spot Information SystemRequirements............................................320Blind Spot Information System –Troubleshooting........................................324Blind Spot Information System –Information Messages................................324Blind Spot Information System WithTrailer Coverage.........................................322Blind Spot Information System With TrailerCoverage Limitations...................................322Selecting a Trailer..............................................323Setting a Trailer Length....................................322What Is Blind Spot Information System withTrailer Coverage.............................................322BlueCruise Alerts.........................................300BlueCruise AutomaticCancellation...............................................300BlueCruise.......................................................297BlueCruise – Troubleshooting.......................301BlueCruise Indicators................................300BlueCruise Limitations..............................298BlueCruise Precautions.............................297BlueCruise Requirements........................298BlueCruise Settings....................................299BlueCruise – Troubleshooting.................301BlueCruise – Information Messages...........301Bluetooth®....................................................520Body Control Module Fuse Box.............408Accessing the Body Control Module FuseBox.....................................................................408Identifying the Fuses in the Body ControlModule Fuse Box..........................................408Locating the Body Control Module FuseBox.....................................................................408Bonnet LockSee: Opening and Closing the Hood...........412Booster Seats..................................................45
Brake Fluid Specification..........................230Brake Over Accelerator..............................229Brake Precautions.......................................229Brakes..............................................................229Anti-Lock Braking System..............................229Brakes – Troubleshooting..............................230Brakes – Troubleshooting........................230Brakes – Frequently Asked Questions........231Brakes – Warning Lamps...............................230Breaking-In....................................................389
C
Calculating Payload....................................347Calculating the Load Limit.......................347Canceling the Set Speed..........................250Capacities and Specifications................463Catalytic Converter.......................................212Catalytic Converter –Troubleshooting.............................................212Catalytic Converter Precautions.............212Catalytic Converter –Troubleshooting.........................................212Catalytic Converter – WarningLamps.................................................................212Center Console...............................................191Locking the Center Console.............................191Opening the Center Console...........................191Center Display Limitations......................499Center Display Overview..........................499Center Display Precautions.....................499Changing a Flat Tire...................................456Changing a Road Wheel...........................456Changing the 12V Battery.........................420Changing the Fuel Filter.............................419Changing the Language.............................142Changing the Measurement Unit...........142Changing the Remote Control Battery -Vehicles With: Flip Key..............................69Changing the Remote Control Battery -Vehicles With: Push Button Start..........70Changing the Temperature Unit.............142Changing the Tire Pressure Unit.............142Changing the Vehicle Wi-Fi HotspotName or Password - Vehicles With: 12Inch Screen.................................................479
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Changing the Vehicle Wi-Fi HotspotName or Password - Vehicles With: 15Inch Screen................................................480Charging a Device.........................................185Charging a Wireless Device......................190Checking MyKey System Status................77Checking the Brake Fluid..........................229Checking the Coolant.................................415Checking the Seatbelts...............................54Checking the Tire Pressures....................448Checking the Wiper Blades.........................111Children and Airbags....................................60Child Restraint Anchor Points...................38Locating the Child Restraint Lower AnchorPoints...................................................................38Locating the Child Restraint Top TetherAnchor Points...................................................39What Are the Child Restraint AnchorPoints...................................................................38Child Restraints...............................................39Child Restraint Position Information............39Child Restraints Recommendation................41Child Safety.......................................................37Child Restraint Anchor Points.........................38Child Restraints.....................................................39Installing Child Restraints..................................41Child Safety Locks..........................................47Child Safety Precautions.............................37Cleaning Products.......................................429Cleaning the Exterior..................................430Cleaning Camera Lenses andSensors..............................................................431Cleaning Chrome, Aluminium or StainlessSteel..................................................................430Cleaning Headlamps and RearLamps...............................................................430Cleaning Stripes or Graphics..........................431Cleaning the Engine Compartment.............431Cleaning the Exterior Precautions..............430Cleaning the Underbody..................................431Cleaning Wheels................................................430Cleaning Windows and WiperBlades...............................................................430Cleaning the Interior....................................431Cleaning Carpets and Floor Mats................433Cleaning Displays and Screens....................432Cleaning Moonroof Tracks.............................433Cleaning Plastic..................................................432
Cleaning Seatbelts............................................433Cleaning Seats and the Headliner...............432Cleaning the Instrument Panel.....................431Clearing All MyKeys........................................77Climate Control.............................................148Auto Mode............................................................150Climate Control Hints..................................151Closing the Liftgate.......................................93Closing the Hands-Free Liftgate....................94Closing the Liftgate From Inside YourVehicle.................................................................93Closing the Liftgate From Outside YourVehicle.................................................................93Closing the Liftgate Using the RemoteControl................................................................94Cold Weather Precautions.......................389Connected Navigation...............................526Connected Vehicle......................................475Connected Vehicle –Troubleshooting............................................476Connecting the Vehicle to a MobileNetwork............................................................475Connected Vehicle Data..............................28Connected Vehicle Limitations...............475Connected Vehicle Requirements.........475Connected Vehicle –Troubleshooting........................................476Connected Vehicle – Frequently AskedQuestions.........................................................476Connecting a Bluetooth® Device..........520Connecting a Trailer....................................355Connecting a Trailer –Troubleshooting.............................................357Hitches...................................................................354Connecting a Trailer Precautions..........354Connecting a Trailer –Troubleshooting........................................357Connecting a Trailer – InformationMessages..........................................................357Connecting the Vehicle to a MobileNetwork........................................................475Connecting FordPass to the Modem..........475Enabling and Disabling the Modem...........475What Is the Modem..........................................475Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: 12 InchScreen...........................................................476
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Drive Mode Control.....................................303Drive Mode Control –Troubleshooting............................................307Drive Modes.........................................................304Drive Mode Control –Troubleshooting........................................307Drive Mode Control – Frequently AskedQuestions........................................................308Drive Mode Control – InformationMessages.........................................................307Drive Mode Control – WarningLamps...............................................................307Drive Modes...................................................304Eco..........................................................................304Mud/Ruts.............................................................304Normal..................................................................304Sand.......................................................................304Slippery.................................................................305Sport......................................................................305Tow/Haul..............................................................306Trail.........................................................................306Driver Alert.....................................................339Driver Alert – Troubleshooting.....................340Driver Alert Limitations..............................339Driver Alert Precautions............................339Driver Alert – Troubleshooting...............340Driver Alert – Information Messages.........340Driving Economically.................................389Driving Hints..................................................389Driving in Special Conditions........................390Driving in Special Conditions..................390Driving In Sand.....................................................391Driving on Hilly or Sloping Terrain...............390Driving Through Mud and Water.................390Driving on Snow and Ice...........................389Driving Through Shallow Water..............391
E
Easy Entry and Exit.......................................90Electric Parking Brake AudibleWarning........................................................233Electric Parking Brake.................................232Electric Parking Brake –Troubleshooting............................................233
Electric Parking Brake –Troubleshooting........................................233Electric Parking Brake – InformationMessages.........................................................234Electric Parking Brake – WarningLamps................................................................233Electric Power Steering.............................258Electric Power Steering Precautions..........258How Does Electric Power SteeringWork..................................................................258Electromagnetic Compatibility..............625Electronic Limited-SlipDifferential..................................................226Electronic Limited-Slip Differential –Troubleshooting............................................228Electronic Limited-Slip DifferentialIndicators.....................................................226Electronic Limited-Slip Differential –Troubleshooting........................................228Electronic Limited-Slip Differential –Information Messages................................228Emergency Call Limitations.......................66Emergency Call Requirements.................65Emergency Call System Data....................29Emergency Towing.....................................402Emission Law - United States ofAmerica.........................................................621Enabling Apps on an AndroidDevice............................................................522Enabling Apps on an iOS Device............522Enabling Remote Start - Vehicles With:12 Inch Screen.............................................144Enabling Remote Start - Vehicles With:15 Inch Screen.............................................144End User License Agreement.................596Engine Air Filter.............................................419Changing the Engine Air Filter.......................419Engine Block Heater....................................195Engine Block Heater Precautions.................195How Does the Engine Block HeaterWork...................................................................196Using the Engine Block Heater......................196Engine Coolant TemperatureGauge.............................................................136Engine Oil Capacity andSpecification..............................................465Engine Oil........................................................414Adding Engine Oil...............................................414
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Checking the Engine Oil Level.......................414Engine Oil Capacity andSpecification...................................................415Engine Oil Dipstick Overview.........................414Resetting the Intelligent Oil LifeMonitor..............................................................415Engine Oil Pressure Gauge........................136Engine Specifications................................463Entering a Parallel Parking Space..........273Entering a Perpendicular ParkingSpace.............................................................274Evasive Steering Assist..............................336Evasive Steering Assist Limitations............336Switching Evasive Steering Assist On andOff......................................................................336What Is Evasive Steering Assist...................336Event Data.........................................................27Exiting a Parking Space.............................274Export Unique Options..............................622Extending the Remote StartDuration.........................................................145Exterior Bulbs................................................423Changing a License Plate Lamp Bulb........427Changing a Rear Lamp Bulb..........................425Changing a Rear Turn Signal LampBulb....................................................................426Changing a Reversing Lamp Bulb................427Changing a Stoplamp Bulb...........................426Exterior Bulb Specification Chart................423Removing a Rear Lamp Assembly..............425Exterior Lamps................................................117Exterior Lamp Indicators...................................119Exterior Lamps On Audible Warning............119Switching the Daytime Running Lamps Onand Off................................................................117Switching the Spot Lamps On andOff........................................................................119Using the Front Fog Lamps.............................118Using the Turn Signal Lamps...........................117Exterior Lighting Control.............................115Exterior Lighting.............................................115Autolamps..............................................................116Automatic High Beam Control.......................121Automatic High Beam Control –Troubleshooting.............................................124Exterior Lamps......................................................117Exterior Zone Lighting........................................119Headlamps.............................................................115
Headlamps – Troubleshooting......................115Exterior Mirrors..............................................130Auto-Dimming Exterior Mirror.........................131Exterior Zone Lighting..................................119Exterior Zone Lighting Settings......................121Using the Exterior Zone Lighting....................119What Is Exterior Zone Lighting.......................119
F
Fastening and Unfastening theSeatbelts........................................................49Feature Bar....................................................500Flat TireSee: Changing a Flat Tire...............................456Floor Mats.......................................................392Folding the Exterior Mirrors - VehiclesWith: Manual Folding Mirrors................130Folding the Exterior Mirrors - VehiclesWith: Power Folding Mirrors....................131Foot PedalsSee: Adjusting the Pedals...............................108Ford Assistant..............................................504Ford Assistant – Frequently AskedQuestions........................................................505Ford Assistant Settings..................................504Using Ford Assistant........................................504Ford Power-UpSee: Software Update Settings - VehiclesWith: 12 Inch Screen.....................................532See: Software Update Settings - VehiclesWith: 15 Inch Screen.....................................533See: Vehicle Software Updates....................532Ford Protect...................................................537Four-Wheel Drive Driving Hints..............222Driving In Sand....................................................222Driving on Hilly or Sloping Terrain................223Driving on Snow and Ice..................................224Driving Through Mud and Water..................223Four-Wheel Drive.........................................219Four-Wheel Drive Driving Hints....................222Four-Wheel Drive Modes.................................221Four-Wheel Drive – Troubleshooting.........224Four-Wheel Drive Indicators....................222Four-Wheel Drive Limitations.................220Four-Wheel Drive Modes...........................221Four-Wheel Drive Auto....................................222Four-Wheel Drive High.....................................222
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Keyless Entry Keypad –Troubleshooting..........................................89Keyless Entry Keypad – Frequently AskedQuestions...........................................................89Keyless Entry Limitations............................85Keyless Entry Settings..................................85Keyless Entry – Troubleshooting.............86Keyless Entry – Frequently AskedQuestions...........................................................86Keys and Remote Controls.........................67Keys and Remote Controls –Troubleshooting...............................................74Keys and Remote Controls –Troubleshooting...........................................74Keys and Remote Controls – InformationMessages............................................................74
L
Lane Centering.............................................289How Does Lane Centering Work..................289Lane Centering Alerts........................................291Lane Centering AutomaticCancellation....................................................292Lane Centering Indicators...............................292Lane Centering Limitations...........................290Lane Centering Manual Cancellation.........292Lane Centering Precautions..........................289Lane Centering Requirements.....................290Switching Lane Centering On and Off........291Lane Keeping System Indicators -Vehicles With: 12 Inch Screen................314Lane Keeping System Indicators -Vehicles With: 8 Inch Screen.................312Lane Keeping System................................309Aid Mode................................................................312Alert and Aid Mode............................................312Alert Mode..............................................................311Blind Spot Assist.................................................314Blind Spot Assist with TrailerCoverage...........................................................315Lane Keeping System –Troubleshooting..............................................317Lane Keeping System Limitations........309Lane Keeping SystemPrecautions................................................309
Lane Keeping System –Troubleshooting..........................................317Lane Keeping System – Frequently AskedQuestions.........................................................318Lane Keeping System – InformationMessages...........................................................317Launching or Retrieving a Boat orPersonal Watercraft................................360Liftgate................................................................91Closing the Liftgate.............................................93Liftgate – Troubleshooting...............................96Opening the Liftgate............................................91Liftgate Obstacle Detection......................95Liftgate Precautions.......................................91Liftgate – Troubleshooting........................96Liftgate – Frequently AskedQuestions...........................................................97Liftgate – Information Messages...................96Liftgate – Warning Lamps................................96Live Traffic......................................................526Switching Live Traffic On and Off...............526What Is Live Traffic............................................526Load Carrying................................................345Roof Rack.............................................................349Load Carrying Precautions.......................345Loading Your Trailer....................................359Locating the 360 DegreeCameras.......................................................269Locating the Blind Spot InformationSystem Sensors..........................................321Locating the Brake Fluid Reservoir........229Locating the Cross Traffic AlertSensors.........................................................326Locating the Fuel Filler Funnel...............206Locating the Keyless Entry Keypad.........87Locating the Memory FunctionButtons..........................................................179Locating the Power Outlets......................187Locating the Pre-Collision AssistSensors..........................................................331Locating the Rear View Camera............266Locating the Safety ComplianceCertification Labels.................................346Locating the Tire label...............................437Locating the USB Ports..............................185Locating the Wireless AccessoryCharger..........................................................190Locating Your Vehicle...................................68
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