
156SAFETY
(Continued)
Electronic Stability Control (ESC)
ESC enhances directional control and stability of the
vehicle under various driving conditions. ESC corrects for
oversteering or understeering of the vehicle by applying
the brake of the appropriate wheel(s) to counteract these
conditions. Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer — when the vehicle is turning more than
appropriate for the steering wheel position.
Understeer — when the vehicle is turning less than
appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine the vehicle
path intended by the driver and compares it to the actual
path of the vehicle. When the actual path does not match
the intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the oversteer
or understeer condition. The ESC Activation/Malfunction Indicator Light located in
the instrument cluster will start to flash as soon as the ESC
system becomes active. The ESC Activation/Malfunction
Indicator Light also flashes when the TCS is active. If the
ESC Activation/Malfunction Indicator Light begins to flash
during acceleration, ease up on the accelerator and apply
as little throttle as possible. Be sure to adapt your speed
and driving to the prevailing road conditions.
ESC Operating Modes
Depending upon model and mode of operation, the
ESC system may have multiple operating modes.
ESC On
This is the normal operating mode for the ESC. Whenever
the vehicle is started, the ESC system will be in this mode.
This mode should be used for most driving conditions.
Alternate ESC modes should only be used for specific
reasons as noted in the following paragraphs.
WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that wheel
lift or rollover may occur. ERM cannot prevent all wheel
lift or rollovers, especially those that involve leaving the
roadway or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner which could
jeopardize the user's safety or the safety of others.
WARNING!
Electronic Stability Control (ESC) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by prevailing
road conditions. ESC cannot prevent accidents,
including those resulting from excessive speed in
turns, driving on very slippery surfaces, or hydro -
planing. ESC also cannot prevent accidents resulting
from loss of vehicle control due to inappropriate
driver input for the conditions. Only a safe, attentive,
and skillful driver can prevent accidents. The capabil -
ities of an ESC equipped vehicle must never be
exploited in a reckless or dangerous manner which
could jeopardize the user’s safety or the safety of
others.
Vehicle modifications, or failure to properly maintain
your vehicle, may change the handling characteris -
tics of your vehicle, and may negatively affect the
performance of the ESC system. Changes to the
steering system, suspension, braking system, tire
type and size or wheel size may adversely affect ESC
performance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any vehicle
modification or poor vehicle maintenance that
reduces the effectiveness of the ESC system can
increase the risk of loss of vehicle control, vehicle
rollover, personal injury and death.
WARNING!
23_GG_OM_EN_USC_t.book Page 156

158SAFETY
Hill Start Assist (HSA)
HSA is designed to mitigate roll back from a complete stop
while on an incline. If the driver releases the brake while
stopped on an incline, HSA will continue to hold the brake
pressure for a short period. If the driver does not apply the
throttle before this time expires, the system will release
brake pressure and the vehicle will roll down the hill as
normal.
The following conditions must be met in order for HSA to
activate:
The feature must be enabled.
The vehicle must be stopped.
The parking brake must be off.
The driver’s door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear; vehicle
backing uphill is in REVERSE gear).
HSA will work in REVERSE gear and all forward gears.
The system will not activate if the transmission is in
PARK or NEUTRAL.
Rain Brake Support (RBS)
RBS may improve braking performance in wet conditions.
It will periodically apply a small amount of brake pressure
to remove any water buildup on the front brake rotors.
It functions when the windshield wipers are in LO or
HI speed. When Rain Brake Support is active, there is
no notification to the driver and no driver interaction
is required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full braking
during emergency braking situations. It anticipates when
an emergency braking situation may occur by monitoring
how fast the throttle is released by the driver. The
Electronic Brake Controller (EBC) system will prepare
the brake system for a panic stop.
Traction Control System (TCS)
The TCS monitors the amount of wheel spin for each of the
driven wheels. If wheel spin is detected, the TCS may apply
brake pressure to the spinning wheel(s) and/or reduce
vehicle power to provide enhanced acceleration and
stability. A feature of the TCS, Brake Limited Differential
(BLD) functions similarly to a limited slip differential and
controls the wheel spin across a driven axle. If one wheel
on a driven axle is spinning faster than the other, the
system will apply the brake of the spinning wheel. This will
allow more vehicle torque to be applied to the wheel that
is not spinning. BLD may remain enabled even if TCS and
ESC are in reduced modes.
WARNING!
There may be situations where the Hill Start Assist
(HSA) will not activate and slight rolling may occur, such
as on minor hills or with a loaded vehicle, or while
pulling a trailer. HSA is not a substitute for active driving
involvement. It is always the driver’s responsibility to be
attentive to distance to other vehicles, people, and
objects, and most importantly brake operation to
ensure safe operation of the vehicle under all road
conditions. Your complete attention is always required
while driving to maintain safe control of your vehicle.
Failure to follow these warnings can result in a collision
or serious personal injury.
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176SAFETY
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic parts
of the air bag system whenever the ignition
switch is in the START or ON/RUN position.
If the ignition switch is in the OFF position, the air bag
system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that may
deploy the air bag system even if the battery loses power
or it becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is first in the ON/
RUN position. After the self-check, the Air Bag Warning
Light will turn off. If the ORC detects a malfunction in any
part of the system, it turns on the Air Bag Warning Light,
either momentarily or continuously. A single chime will
sound to alert you if the light comes on again after initial
startup.
The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The
diagnostics also record the nature of the malfunction.
While the air bag system is designed to be maintenance
free, if any of the following occurs, have an authorized
dealer service the air bag system immediately.
The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the ON/RUN position.
The Air Bag Warning Light remains on after the four to
eight-second interval.
The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE:If the speedometer, tachometer, or any engine related
gauges are not working, the Occupant Restraint Controller
(ORC) may also be disabled. In this condition the air bags
may not be ready to inflate for your protection. Have an
authorized dealer service the air bag system immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning Light is
detected, which could affect the Supplemental
Restraint System (SRS), the Redundant Air Bag
Warning Light will illuminate on the instrument
panel. The Redundant Air Bag Warning Light will stay on
until the fault is cleared. In addition, a single chime will
sound to alert you that the Redundant Air Bag Warning
Light has come on and a fault has been detected. If the Redundant Air Bag Warning Light comes on
intermittently or remains on while driving have an
authorized dealer service the vehicle immediately
Úpage 71.
Front Air Bags
This vehicle has front air bags and lap/shoulder belts for
both the driver and front passenger. The front air bags are
a supplement to the seat belt restraint systems. The driver
front air bag is mounted in the center of the steering
wheel. The passenger front air bag is mounted in the
instrument panel, above the glove compartment. The
words “SRS AIRBAG” or “AIRBAG” are embossed on the air
bag covers.
Front Air Bag/Knee Bolster Locations
WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bag system to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver Knee Impact Bolster/Supplemental Driver
Knee Air Bag
3 — Passenger Knee Impact Bolster
23_GG_OM_EN_USC_t.book Page 176

178SAFETY
Occupant Classification System (OCS) —
Front Passenger Seat
The Occupant Classification System (OCS) is part of a
Federally regulated safety system for this vehicle. It is
designed to provide Passenger Advanced Front Air Bag
output appropriate to the occupant’s seated weight, as
determined by the OCS.
The Occupant Classification System (OCS) consists of the
following:
Occupant Restraint Controller (ORC)
Occupant Classification Module (OCM) and Sensor
located in the front passenger seat
Air Bag Warning Light
Occupant Classification Module (OCM) And Sensor
The Occupant Classification Module (OCM) is located
underneath the front passenger seat. The Sensor is
located beneath the passenger seat cushion foam.
Any weight on the seat will be sensed by the Sensor.
The OCM uses input from the Sensor to determine the
front passenger’s most probable classification. The OCM
communicates this information to the ORC. The ORC may
reduce the inflation rate of the Passenger Advanced Front
Air Bag deployment based on occupant classification. In
order for the OCS to operate as designed, it is important
for the front passenger to be seated properly and properly
wearing the seat belt. The OCS will NOT prevent deployment of the Passenger
Advanced Front Air Bag. The OCS may reduce the inflation
rate of the Passenger Advanced Front Air Bag if the OCS
estimates that:
The front passenger seat is unoccupied or has very
light objects on it; or
The front passenger seat is occupied by a small
passenger, including a child; or
The front passenger seat is occupied by a rear-facing
child restraint; or
The front passenger is not properly seated or his or her
weight is taken off of the seat for a period of time.
* It is possible for a child to be classified as an adult,
allowing a full-power Passenger Advanced Front Air Bag
deployment. Never allow children to ride in the front passenger seat and never install a child restraint system,
including a rear-facing child restraint, in the front
passenger seat.
The OCS determines the front passenger’s most probable
classification. The OCS estimates the seated weight on the
front passenger seat and where that weight is located. The
OCS communicates the classification status to the ORC.
The ORC uses the classification to determine whether the
Passenger Advanced Front Air Bag inflation rate should be
adjusted.
Front Passenger Seat
Occupant Status Front Passenger Air Bag
Output
Rear-facing child restraint Reduced-power
deployment
Child, including a child in a
forward-facing child
restraint or booster seat* Reduced-power
deployment OR Full-power
deployment
Properly seated adult Full-power deployment OR
reduced-power
deployment
Unoccupied seat Reduced-power
deployment
WARNING!
Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in the front
seat of a vehicle. Only use a rear-facing child
restraint in the rear seat. If the vehicle does not have
a rear seat, do not transport a rear-facing child
restraint in that vehicle.
Children 12 years or younger should always ride
buckled up in the rear seat of a vehicle with a
rear seat.
23_GG_OM_EN_USC_t.book Page 178

SAFETY179
In order for the OCS to operate as designed, it is important
for the front passenger to be seated properly and properly
wearing the seat belt. Properly seated passengers are:
Sitting upright
Facing forward
Sitting in the center of the seat with their feet comfort -
ably on or near the floor
Sitting with their back against the seatback and the
seatback in an upright position
Seated Properly
Lighter Weight Passengers (Including Small Adults)
When a lighter weight passenger, including a small adult,
occupies the front passenger seat, the OCS may reduce
the inflation rate of the Passenger Advanced Front Air Bag.
This does not mean that the OCS is working improperly.
Do not decrease OR increase the front passenger’s seated
weight on the front passenger seat
The front passenger’s seated weight must be properly
positioned on the front passenger seat. Failure to do so
may result in serious injury or death. The OCS determines
the most probable classification of the occupant that it
detects. The OCS will detect the front passenger’s
decreased or increased seated weight, which may result in
an adjusted inflation rate of the Passenger Advanced
Front Air Bag in a collision. This does not mean that the
OCS is working improperly. Decreasing the front
passenger’s seated weight on the front passenger seat
may result in a reduced-power deployment of the
Passenger Advanced Front Air Bag. Increasing the front
passenger’s seated weight on the front passenger seat
may result in a full-power deployment of the Passenger
Advanced Front Air Bag. Examples of improper front passenger seating include:
The front passenger’s weight is transferred to another
part of the vehicle (like the door, arm rest or instrument
panel).
The front passenger leans forward, sideways, or turns
to face the rear of the vehicle.
The front passenger’s seatback is not in the full upright
position.
The front passenger carries or holds an object while
seated (e.g., backpack, box, etc.).
Objects are lodged under the front passenger seat.
Objects are lodged between the front passenger seat
and center console.
Accessories that may change the seated weight on the
front passenger seat are attached to the front
passenger seat.
Anything that may decrease or increase the front
passenger’s seated weight.
6
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184SAFETY
If A Deployment Occurs
The front air bags are designed to deflate immediately
after deployment.
NOTE:Front and/or side air bags will not deploy in all collisions.
This does not mean something is wrong with the air bag
system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately.
As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.
NOTE:
Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
provided functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if equipped)
Flash hazard lights as long as the battery has power
Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System
Unlock the power door locks Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiperNOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure provided. If you have
any doubt, contact an authorized dealer.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.
23_GG_OM_EN_USC_t.book Page 184

204IN CASE OF EMERGENCY
SOS Call
1. Press or hold the SOS Call button on the overhead
console.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located next to the SOS button on the overhead console will turn green once a connection
to a SOS operator has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed an SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE DODGE CONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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IN CASE OF EMERGENCY205
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The light located next to the SOS button will continu -
ously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
SOS Call system operation. These include, but are not
limited to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 275.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS antennas.
You could prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user's authority to operate the equipment.
WARNING!
Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated, have an authorized
dealer service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
7
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