2023 ALFA ROMEO STELVIO Owners Manual

255

SUGGESTIONS FOR
OBTAINING SERVICE FOR
YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history, as this can often provide
a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you
call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that
you get prompt and high quality service. FCA US
LLC's authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an
authorized dealer’s service manager first. If for
some reason you are still not satisfied, talk to the
general manager or owner of the authorized
dealer. They want to know if you need assistance.
If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC's customer
center should include the following information:
Owner's name and address
Owner's telephone number
(mobile, home and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-855-299-1368 or visit

alfaromeo.rsahelp.com
(USA)
Call 1-800-363-4869 or visit

fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services
if you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in “section 2.1 E”.
1
1. Towing services provided through Cross Country Motor
Club, Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI,
and WY, where services are provided by Cross Country Motor
Club of California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service
or towing as a result of a mechanical breakdown,
dial toll-free: U.S.A.: 1-855-299-1368/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an “unsafe situation”, please let us know. With
your consent, we will contact local police or safety
authorities.
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CUSTOMER ASSISTANCE

256

If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance
or unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility for
services rendered within 30 days of the
occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and
current mailing address. We will process the
claim based on vehicle and service eligibility. If
eligible, we will reimburse you for the reasonable
amount actually paid, based on the usual and
customary charges for that service in the area
where they were provided. FCA US LLC’s determi-
nation relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance Program is
subject to restrictions and conditions of use,
which are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to install your
vehicle’s temporary spare tire (if equipped) as
recommended in your Owner’s Manual.
This is not a permanent flat tire repair. Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station
being nearby, especially when traveling away
from home. We will dispatch a service provider to
deliver a small amount of fuel (maximum two
gallons) to get you to a nearby station. This
service is limited to two occurrences in a
12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery.
With Roadside Assistance, you do not have to
worry about being stranded. We will dispatch a
service provider to provide you with a battery
jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s
seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a
result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.ALFA ROMEO CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1-844-Alfa-USA (1-844-253-2872)
ALFA ROMEO CUSTOMER CARE
(C
ANADA)
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1-877-230-0563 (English)
Phone: 1-877-515-9112 (French)
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special Telecommunication Devices for the
Deaf (TDD) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with
the manufacturer by dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
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257

SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you
will receive Plan Provisions and an Owner Identifi-
cation Card in the mail within three weeks of the
vehicle delivery date. If you have any questions
about the service contract, call FCA US LLC’s
Service Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call
(800) 465-2001 English /
(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
ensure that you are absolutely delighted with the
ownership experience. You may have purchased additional coverage
with an extended service contract. FCA Canada
Inc. stands fully behind its service contracts. Be
sure that the one you buy is a genuine Canada
Inc. service contract. We are not responsible for
other companies’ contracts. If you purchased a
contract other than a genuine FCA Canada Inc.
service contract and you have a problem, you
will have to contact the administrator of that
contract for resolution. If you have any questions
about the service contract, call FCA's Service
Contract National Customer Hotline at
(800) 465-2001 English /
(800) 387-9983 French).We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
ensure that you are absolutely delighted with the
ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC and FCA Canada Inc.
warranties applicable to this vehicle and market.
Use this QR code to access your
digital experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other reproductive
harm.
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258

REPORTING SAFETY
DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free
at 1-888-327-4236
(TTY: 1-800-424-9153); or go to

http://www.safercar.gov
; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information
about motor vehicle safety from

http://www.safercar.gov
.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle
Defect Investigations and Recalls
at 1-800-333-0510 or go to

wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP
.
PUBLICATION ORDER
FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and
features. They show exactly how to find and
correct problems, using step-by-step trouble
-
shooting and drivability procedures, proven
diagnostic tests and a complete list of all tools
and equipment.
To order a hard copy of your Service or
Diagnostic Procedure manuals, visit:

www.techauthority.com
(US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific
FCA vehicles.
To access your Owner's Information online, visit

www.mopar.com/om
(US) or

www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
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259

GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the
FCC Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer-
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux
CNR d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que pueda
causar su operación no deseada.
RF Exposure Requirements
To comply with FCC RF exposure compliance
requirements, the device must be installed and
operated to provide a separation distance of at
least 20 cm from all persons.
This equipment complies with Canada radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 20 cm
between the radiator and your body.

NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could
void the user’s authority to operate the equip -
ment. Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites
d’exposition aux rayonnements ISED établies
pour un environnement non contrôlé. Cet
équipement doit être installé et utilisé avec un
minimum de 20 cm de distance entre la source
de rayonnement et votre corps
NOTA :
Des changements ou des modifications
n’ayant pas été expressément approuvés par la
partie responsable de la conformité pourraient
révoquer l’autorisation d’utilisation
de l’équipement.
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260

INDEX
A
Accessories Purchased By The Owner.......... 4
Active Blind Spot Assist .............................146
Active Safety Systems ................................ 140
Active Speed Limiter ..................................101
Active Torque Vectoring (ATV) System ......140
Adaptive Cruise Control (ACC)
(Cruise Control) .................................102, 105Off ........................................................... 106
On............................................................106
Additives, Fuel ............................................ 250
Adjust Forward.............................................. 31, 34
Rearward ........................................... 31, 34
Air Bag......................................................... 163 Air Bag Operation ...................................165Air Bag Warning Light ............................162
Driver Knee Air Bag................................ 165Enhanced Accident Response .....168, 198
Event Data Recorder (EDR) ...................198
Front Air Bag...........................................163
If Deployment Occurs ............................167
Knee Impact Bolsters ............................165
Maintaining Your Air Bag System.......... 170
Maintenance ..........................................170
Redundant Air Bag Warning Light.........163
Side Air Bags ..........................................165
Transporting Pets...................................180
Air Bag Light ......................................162, 180
Air Pressure Tires ........................................................230
Alfa Active Suspension (AAS)....................... 99
Alfa DNA System .......................................... 97
Antifreeze (Engine Coolant) ....................... 251
Anti-Lock Braking (ABS) System ................ 140 Anti-Lock Warning Light ...............................76
Automatic Climate Controls .........................50
Automatic Dimming Mirror...........................38
Automatic Door Locks ..................................28
Automatic Headlights ...................................44
Automatic Temperature Control (ATC) ........50
Automatic Transmission ..............................91
Auxiliary Driving Systems .......................... 144
Auxiliary Power Outlet ..................................57
B
Battery ..................................................79, 207 Charging System Light .............................79
Keyless Key Fob Replacement ................20
Battery Recharging .................................... 208
Belts, Seat .................................................. 180
Blind Spot Monitoring ............................... 144
Bodywork (Cleaning And Maintenance) ... 239
B-Pillar Location......................................... 227
Brake System Warning Light .................................... 75, 76
Brakes ........................................................ 244 Brake Fluid Level................................... 207
Brightness, Interior Lights............................47
Bulbs, Light ................................................ 182
C
Camera, Rear ............................................. 128
Capacities, Fluid ........................................ 251
Carbon Monoxide Warning ....................... 182
Cargo Compartment .....................................66
Certification Label ..................................... 132
Chart, Tire Sizing........................................ 225
Check Engine Light
(Malfunction Indicator Light) .......................85 Checking Levels ................................ 204, 205
Checking Your Vehicle For Safety ............. 180
Checks, Safety ........................................... 180
Child Restraint ........................................... 170
Child Restraints
Booster Seats ........................................ 173
Child Seat Installation ........................... 178
How To Stow An unused ALR Seat Belt ..................................... 176
Infant And Child Restraints ................... 172
LATCH Positions ..................................... 174
Lower Anchors And Tethers For Children ....................................... 174
Older Children And Child Restraints ..... 172
Seating Positions ................................... 173
Clean Air Gasoline ..................................... 249
Cleaning Wheels.................................................... 235
Climate Control ......................................49, 55 Automatic ................................................. 50
Compact Spare Tire ................................... 234
Contract, Service........................................ 257
Cooling System Cooling Capacity .................................... 251
Selection Of Coolant (Antifreeze) ......... 251
Cruise Control (Speed Control) ........ 102, 105
Customer Assistance ................................. 255
D
Daytime Running Lights .............................. 43
Defroster, Windshield ................................ 180
Dimensions ................................................ 246
Disabled Vehicle Towing............................ 196
Door Ajar.................................................79, 80
Door Ajar Light .......................................79, 80
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261

Door Locks .................................................... 28Automatic ................................................. 28
Door Opener, Garage ................................... 40
Doors............................................................. 25
Drive Train Control (DTC) System ..............141
Driving Modes .............................................. 97
Dynamic Steering Torque (DST) System ... 141
E
Electric Park Brake....................................... 89
Electric Remote Mirrors ............................... 38
Electronic Speed Control
(Cruise Control) ..........................................102
Electronic Stability Control (ESC)
System ........................................................141
Electronic Throttle Control Warning
Light .............................................................. 79
Emergency In Case Of ......................................183, 189
SOS Emergency Call .............................. 183
Emergency, In Case Of Jump Starting .........................................192
Overheating ............................................ 195
Towing.....................................................197
Emission Control System Maintenance...... 85
Engine ......................................................... 242 Block Heater............................................. 88
Engine Coolant Level .............................206
Exhaust Gas Caution .............................182
Fuel Requirements ................................ 249Jump Starting .........................................194
Oil ............................................................251
Oil Selection ...........................................251
Overheating ............................................ 195
Starting ................................................... 195 Engine Compartment ................................ 204
Engine Compartment (Washing) .............. 239
Engine Oil
Level Check ........................................... 205
Enhanced Accident Response
Feature .............................................. 168, 198
Ethanol ....................................................... 249
Exhaust Gas Cautions ............................... 182
Exhaust System ......................................... 182
Exterior Lighting ..................................... 43, 44
Exterior Lights ...................................... 43, 182
F
Flashers Hazard Warning ..................................... 183
Turn Signals .............................. 45, 78, 182
Fluid Capacities ......................................... 251
Fluid Leaks ................................................. 182
Fluids And Lubricants................................ 252
Fog Lights, Rear ............................................45
Forward Collision Warning ........................ 151
Fuel Additives ................................................ 250
Clean Air................................................. 249
Ethanol ................................................... 249
Light ..........................................................82
Materials Added .................................... 250
Methanol................................................ 249
Tank Capacity ........................................ 251
G
Garage Door Opener (HomeLink) ................40
Gasoline, Clean Air .................................... 249
Gasoline, Reformulated ............................ 249
Gross Axle Weight Rating .......................... 133 Gross Vehicle Weight Rating ..................... 133
GVWR .......................................................... 132
H
Hands-Free Liftgate ..................................... 64
Hazard Warning Flashers .......................... 183
Head Restraints ........................................... 36
Head Rests ................................................... 36
Headlights
Switch .................................................43, 44
Headlights (Cleaning) ................................ 239
Heated Mirrors ............................................. 39
Heated Seats ............................................... 35
Heated Steering Wheel ............................... 30
Heater, Engine Block ................................... 88
Highway Assist System .............................. 111
Hill Decent Control (HDC) System............. 142
Hill Start Assist (HSA) System ................... 143
Hitches Trailer Towing......................................... 134
HomeLink (Garage Door Opener) ............... 40
Hood Closing ...................................................... 62Opening .................................................... 62
I
Ignition .......................................................... 22 Switch ....................................................... 22
Immobilizer (Sentry Key) ............................. 21
In Case Of Emergency ............................... 183
Installing Electrical/Electronic Devices ......... 4
Instrument Cluster ....................................... 68 Descriptions ................................ 69, 70, 78
Display ...................................................... 70Reconfigurable Display ........................... 70
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262

INDEX
Instrument PanelFeatures ................................................... 68
Intelligent Speed Control System..............119
Interior Lights ............................................... 45
Interiors (Cleaning)..................................... 240
J
Jump Starting ............................................. 192
K
Keyless Enter 'n Go™ ................................... 26 Passive Entry ............................................ 26
Keys .............................................................. 19
L
Lane Change And Turn Signals ................... 45
Lane Departure Warning System ..............123
Lane Keep Assist System ..........................125
Lap/Shoulder Belts ....................................158
Latches .......................................................182
Leaks, Fluid ................................................182
Life Of Tires.................................................233
Liftgate .......................................................... 62
Light Bulbs ..................................................182 Types Of Bulbs ....................................... 220
Lights .......................................................... 182 Air Bag .................................... 75, 162, 180Automatic Headlights .............................. 44
Brake Warning .................................. 75, 76Courtesy/Reading ............................. 46, 47Daytime Running ..................................... 43 Electronic Stability Program (ESP)
Indicator......................................... 76, 80
Exterior ................................................... 182
Fog...................................................... 45, 77
Headlight Switch ............................... 43, 44
Headlights.......................................... 43, 44
High Beam ................................................44
Instrument Cluster ............................ 43, 44
Intensity Control .......................................47
Interior................................................ 46, 47
Low Fuel ....................................................82
Malfunction Indicator (Check Engine) .....................................77
Map ...........................................................46
Oil Temperature........................................ 76
Park .................................................... 45, 78
Reading .....................................................46
Seat Belt Reminder ..................................76
Turn Signals .............................. 45, 78, 182
Warning Instrument Cluster Descriptions .................................. 78, 80
Loading Vehicle ......................................... 132 Tires........................................................ 227
Locks Automatic Door.........................................28
Child Protection ........................................ 29
M
Maintenance .................................................61
Malfunction Indicator Light
(Check Engine)....................................... 77, 85
Manual Service ................................................... 258 Memory Feature (Memory Seats) ............... 30
Memory Seat ................................................ 30
Methanol .................................................... 249
Mirrors .......................................................... 38
Automatic Dimming ................................. 38
Electric Powered ...................................... 38
Electric Remote ....................................... 38
Heated...................................................... 39
O
Occupant Restraints .................................. 157
Oil Pressure Light ......................................... 80
Oil, Engine Capacity.................................................. 251
Pressure Warning Light ........................... 80
Recommendation .................................. 251
Viscosity ................................................. 251
Opener, Garage Door (HomeLink) .............. 40
Operator Manual Owner's Manual ..................................... 258
Outlet Power........................................................ 57
Overheating, Engine .................................. 195
P
Paintwork (Cleaning And Maintenance) ... 239
Panic Brake Assist (PBA) System.............. 143
Park Assist.................................................. 120
ParkSense System ..................................... 120
Passive Entry ................................................ 26
Performance (Top Speed) ......................... 254
Pets ............................................................. 180
Placard, Tire And Loading Information ..... 227
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