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1-3. Emergency assistance
For safety and security
1-3.Emerg ency as sista nce
*1: If equipped
*2: Operates within the eCall coverage.
The system name differs depending
on the country.
Microphone
“SOS” button*
Indicator lights
Speaker
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
■Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.* The answer-
ing operator receives the vehicle’s
location, the time of the incident
and the vehicle VIN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu-
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con-
tacts the nearest emergency ser-
vices provider (112 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*: In some cases, the call cannot be
made. ( P. 6 6 )
■Manual Emergency Calls
In the event of an emergency, press
the “SOS” button to call the eCall
control center.* The answering
operator will determine your vehi-
cle’s location, assess the situation,
and dispatch the necessary assis-
eCall*1, 2
eCall is a telematics service
that uses Global Navigation
Satellite System (GNSS) data
and embedded cellular tech-
nology to enable the following
emergency calls to be made:
Automatic emergency calls
(Automatic Collision Notifica-
tion) and manual emergency
calls (by pressing the “SOS”
button). This service is
required by European Union
Regulations.
System components
Emergency Notification Ser-
vices
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1-3. Emergency assistance
For safety and security
WARNING
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1-3. Emergency assistance
For safety and security
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1.Overview of the 112-based eCall in-vehicle sys-
tem, its operation and functionalitiesO
1.2.
The 112-based eCall service is a public service
of general interest and is accessible free of
charge.
O
1.3.
The 112-based eCall in-vehicle system is acti-
vated by default. It is activated automatically by
means of in-vehicle sensors in the event of a
severe accident. It will also be triggered automat-
ically when the vehicle is equipped with a TPS
system which does not function in the event of a
severe accident.
O
1.4.
The 112-based eCall in-vehicle system can also
be triggered manually, if needed. Instructions for
manual activation of the system
O
1.5.
In the event of a critical system failure that would
disable the 112-based eCall in-vehicle system,
the following warning will be given to the occu-
pants of the vehicle
O
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1-3. Emergency assistance
For safety and security
2.4. Arrangements for data processing
2.4.1.
The 112-based eCall in-vehicle system is
designed in such a way as to ensure that the
data contained in the system memory is not
available outside the system before an eCall is
triggered. Additional remarks (if any):
O
2.4.2.
The 112-based eCall in-vehicle system is
designed in such a way as to ensure that it is not
traceable and not subject to any constant track-
ing in its normal operation status. Additional
remarks (if any):
O
2.4.3.
The 112-based eCall in-vehicle system is
designed in such a way as to ensure that data in
the system internal memory is automatically and
continuously removed.
O
2.4.3.1.
The vehicle location data is constantly overwrit-
ten in the internal memory of the system so as
always to keep maximum of the last three up-to-
date locations of the vehicle necessary for the
normal functioning of the system.
O
2.4.3.2.
The log of activity data in the 112-based eCall in-
vehicle system is kept for no longer than neces-
sary for attaining the purpose of handling the
emergency eCall and in any case not beyond 13
hours from the moment an emergency eCall was
initiated.
O
Implementing Regulation Annex1 PART3 User InformationConformity
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1-3. Emergency assistance
For safety and security
■Service responsible for handling access requests
3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)
3.1.Description of the operation and the functional-
ities of the TPS system/added value service P. 6 8
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection rules
provided for in Directives 95/46/EC and
2002/58/EC.
O
3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro-
pean Union
General
Data Protec-
tion Regula-
tion
3.3.
The TPS system and/or other added value ser-
vices shall process personal data only on the
base of the explicit consent of the data subject
(the vehicle’s owner or owners).
O
3.4.
Modalities for data processing through TPS sys-
tem and/or other added value services, including
any necessary additional information regarding
traceability, tracking and processing of personal
data
P. 6 8
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value service in
addition to the 112-based eCall in-vehicle system
has the right to choose to use the 112-based
eCall in-vehicle system rather than the TPS eCall
system and the other added value service.
O
3.5.1.Contact details for handling TPS eCall system
deactivation requestsN/A
CountryContact information
[email protected]
Belgium/[email protected]
Implementing Regulation Annex1 PART3 User InformationConformity
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1-4. Theft deterrent system
For safety and security
1-4.Theft de terre nt sys te m
Vehicles without a smart entry &
start system
The indicator light flashes after the
key has been removed from the
engine switch to indicate that the
system is operating.
The indicator light stops flashing
after the registered key has been
inserted into the engine switch to
indicate that the system has been
canceled.
Vehicles with a smart entry &
start system
The indicator light flashes after the
engine switch has been turned off
to indicate that the system is oper-
ating.
The indicator light stops flashing
after the engine switch has been
turned to ACC or ON to indicate
that the system has been canceled.
■System maintenance
The vehicle has a maintenance-free
type engine immobilizer system.
■Conditions that may cause the sys- tem to malfunction
●If the grip portion of the key is in con-tact with a metallic object
●If the key is in close proximity to or touching a key to the security system (key with a built-in transponder chip)
of another vehicle
■Certifications for the engine immo- bilizer system
P. 4 8 7
Engine immobilizer sys-
tem
The vehicle’s keys have built-
in transponder chips that pre-
vent the engine from starting if
a key has not been previously
registered in the vehicle’s on-
board computer.
Never leave the keys inside the
vehicle when you leave the
vehicle.
This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.
Operating the system
NOTICE
■To ensure the system operates correctly
Do not modify or remove the system. If modified or removed, the proper operation of the system cannot be
guaranteed.
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1-4. Theft deterrent system
For safety and security
*: If equipped
■Items to check before locking
the vehicle
To prevent unexpected triggering of
the alarm and vehicle theft, make
sure of the following:
Nobody is in the vehicle.
The windows are closed before
the alarm is set.
No valuables or other personal
items are left in the vehicle.
■Setting
Close the door and hood, and lock
all the doors using the entry func-
tion (if equipped) or wireless
remote control. The system will set
automatically after 30 seconds.
The indicator light changes from being
on to flashing when the system is set.
■Canceling or stopping
Do one of the following to deacti-
vate or stop the alarms:
Unlock the doors using the entry
function (if equipped) or wireless
remote control.
Starting the engine. (The alarm
will be deactivated or stopped
after a few seconds.)
■Setting the alarm
The alarm can be set if all the doors are closed even with the hood open.
■System maintenance
The vehicle has a maintenance-free type alarm system.
■Triggering of the alarm
The alarm may be triggered in the fol-
lowing situations: (Stopping the alarm deactivates the alarm system.)
●The doors are unlocked using the key or the mechanical key.
Alarm*
The alarm uses light and
sound to give an alert when an
intrusion is detected.
The alarm is triggered in the
following situations when the
alarm is set:
A locked door is unlocked or
opened in any way other than
using the entry function (if
equipped) or wireless remote
control. (The doors will lock
again automatically.)
The hood is opened.
Setting/canceling/stopping
the alarm system
