Page 585 of 662
583
Index
What to do if... (Troubleshoot-
ing) ................................ 584
Alphabetical Index ........... 587
Page 586 of 662

584What to do if... (Troubleshooting)
1-1.What to d o if... (Tro ubleshoo ting)What to do if... (Troubleshooting)
If you lose your mechanical keys,
new genuine mechanical keys
can be made by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer. ( P.543)
If you lose your electronic keys,
the risk of vehicle theft increases
significantly. Contact any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer immediately.
( P.543)
Is the key battery weak or
depleted? ( P.486)
Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.276)
Is the electronic key left inside
the vehicle?
When locking the doors, make
sure that you have the electronic
key on your person.
The function may not operate
properly due to the condition of
the radio wave. ( P.222)
Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door
from outside and then unlock the
child-protector lock. ( P.207)
Did you press the power switch
while firmly depressing the brake
pedal? ( P.273)
Is the shift lever in P? (P.273)
Is the electronic key anywhere
detectable inside the vehicle?
( P.221)
Is the steering wheel unlocked?
( P.274)
Is the electronic key battery
weak or depleted?
In this case, the hybrid system
can be started in a temporary
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does not
start
Page 587 of 662

585What to do if... (Troubleshooting)
way. (P.545)
Is the 12-volt battery dis-
charged? ( P.546)
Is the power switch in ON? If you
cannot release the shift lever by
depressing the brake pedal with
the power switch in ON.
( P.279)
It is locked automatically to pre-
vent theft of the vehicle.
( P.274)
Is the window lock switch
pressed?
The power window except for the
one at the driver’s seat cannot
be operated if the window lock
switch is pressed. ( P.249)
The auto power off function will
be operated if the vehicle is left
in ACC or ON (the hybrid system
is not operating) for a period of
time. ( P.276)
The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( P.515, 516)
The parking brake indicator is on
Is the parking brake released?
( P.282)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.508, 518)
Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.78)
To stop the alarm, turn the power
switch to ON or start the hybrid system.
Is the message displayed on the
multi-information display?
Check the message on the multi-
information display. ( P.518)
When a warning light turns on or
a warning message is displayed,
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel cannot
be turned after the hybrid
system is stopped
The windows do not open or
close by operating the
power window switches
The power switch is turned
off automatically
A warning buzzer sounds
during driving
An alarm is activated and the
horn sounds (if equipped)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on or a
warning message is dis-
played
Page 588 of 662
586What to do if... (Troubleshooting)
refer to P.508, 518.
Vehicles without spare tire:
Stop the vehicle in a safe place
and repair the flat tire temporarily
with the emergency tire puncture
repair kit. (P.522)
Vehicles with spare tire:
Stop the vehicle in a safe place
and replace the flat tire with the
spare tire. (P.533)
Try the procedure for when the
vehicle becomes stuck in mud,
dirt, or snow. (P.555)
When a problem has
occurred
If you have a flat tire
The vehicle becomes stuck
Page 589 of 662

587Alphabetical Index
Alphabetical Index
A
A/C
“My Room Mode” ....................... 152
Air conditioning filter................... 475
Automatic air conditioning system
................................................. 406
Blower customization ................. 408
Front seat concentrated airflow
mode (S-FLOW) ...................... 411
Humidity sensor ......................... 413
Remote Air Conditioning System414
ABS (Anti-lock Brake System) .... 391
Function ..................................... 391
Warning light .............................. 510
ACA (Active Cornering Assist).... 392
AC charging cable ........................ 108
AC charging cable types ............ 110
CCID (Charging Circuit Interrupting
Device) .................................... 109
If the charging connector cannot be
unlocked .................................. 122
Indicator ..................................... 113
Locking and unlocking ............... 121
Maintenance .............................. 116
Replacing the plug-cord ............. 114
Safety functions ......................... 112
Acoustic Vehicle Alerting System 92
Active Cornering Assist (ACA).... 392
Airbag manual on-off system ........ 48
Airbags ............................................ 39
Airbag manual on-off system ....... 48
Airbag operating conditions ......... 41
Airbag precautions for your child . 44
Airbag warning light ................... 510
Correct driving posture................. 33
Curtain shield airbag operating con-
ditions ........................................ 41
Curtain shield airbag precautions 44
General airbag precautions.......... 44
Locations of airbags ..................... 39Modification and disposal of airbags
................................................... 46
Side airbag operating conditions .. 41
Side airbag precautions ............... 44
Side and curtain shield airbags oper-
ating conditions .......................... 41
Side and curtain shield airbags pre-
cautions...................................... 44
SRS airbags ................................. 39
SRS warning light.......................510
Air conditioning filter ................... 475
Air conditioning system
“My Room Mode” .......................152
Air conditioning filter ................... 475
Automatic air conditioning system
................................................. 406
Blower customization ................. 408
Front seat concentrated airflow
mode (S-FLOW).......................411
Humidity sensor ......................... 413
Remote Air Conditioning System414
Air intake vent ................................. 98
Cleaning ..................................... 479
Alarm................................................78
Alarm ............................................ 78
Warning buzzer .......................... 508
Antenna
Smart entry & start system ......... 221
Anti-lock brake system (ABS) ..... 391
Function ..................................... 391
Warning light .............................. 510
Approach warning ........................ 339
Armrest .......................................... 439
Ashtray .......................................... 430
Assist grips ...................................439
AUTO EV/HV mode .........................85
AUTO EV/HV mode switch ............. 86
Automatic air conditioning system
..................................................... 406
“My Room Mode” .......................152
Air conditioning filter ................... 475
Page 590 of 662

588Alphabetical Index
Blower customization ................. 408
Front seat concentrated airflow
mode (S-FLOW) ...................... 411
Humidity sensor ......................... 413
Remote Air Conditioning System414
Automatic headlight leveling system
..................................................... 289
Automatic High Beam (AHB) ....... 290
Automatic light control system ... 288
Auxiliary box ................................. 425
Average fuel consumption .......... 196
Average fuel economy ................. 179
Average vehicle speed ......... 183, 196
B
Back door ...................................... 208
Hands Free Power Back Door ... 212
Power back door ........................ 211
Wireless remote control ............. 211
Back-up lights
Replacing light bulbs .................. 491
Wattage...................................... 565
Battery (12-volt battery) ............... 460
If the 12-volt battery is discharged
................................................. 546
Preparing and checking before win-
ter ............................................ 398
Replacing ................................... 549
Warning light .............................. 509
Battery (traction battery)................ 94
Charging .................................... 134
Location ....................................... 94
Specification............................... 561
Blind Spot Monitor (BSM) ............ 349
Blind Spot Monitor function ........ 364
Rear Crossing Traffic Alert function
................................................. 367
Bottle holders ............................... 424
Brake
Brake Hold ................................. 285
Parking brake ............................. 282Regenerative braking ................... 90
Warning light .............................. 508
Brake assist...................................391
Brake Hold ..................................... 285
Brake Override System ................ 257
Break-in tips .................................. 257
BSM (Blind Spot Monitor) ............349
Blind Spot Monitor function ........ 364
Rear Crossing Traffic Alert function
................................................. 367
C
Card holder.................................... 425
Care
Aluminum wheels .......................442
Exterior ....................................... 442
Front camera .............................. 301
Interior ........................................445
Radar sensor.............................. 301
Seat belts ...................................445
Water-repellent coating .............. 443
Cargo hooks .................................. 426
Chains ............................................ 400
Charging
“My Room Mode” .......................152
AC charging cable ...................... 108
Charging equipment ................... 105
Charging indicator ...................... 106
Charging messages ................... 159
Charging procedure ................... 134
Charging schedule function........ 143
Charging time may increase ...... 127
High voltage components............. 94
How to charge ............................ 134
Information related to charging dis-
play .......................................... 130
Opening and closing the charging
port lid ...................................... 106
Power sources precautions ........ 125
Power sources that can be used 123
Safety functions.......................... 131
Page 591 of 662

589Alphabetical Index
When charging cannot be carried
out ............................................ 155
Charging port ................................ 105
If the charging port lid does not open
................................................. 120
Locking and unlocking ............... 120
Opening and closing .................. 106
Child-protector.............................. 207
Child restraint system .................... 50
Child restraint system installation
method....................................... 59
Fixed with a seat belt ................... 60
Fixed with an ISOFIX lower anchor-
age ............................................. 62
Points to remember...................... 51
Riding with children ...................... 49
Using a top tether anchorage....... 63
Child safety ..................................... 49
12-volt battery precautions. 461, 550
Airbag precautions ....................... 44
Back door precautions ............... 208
Charging precautions ................. 132
Heated steering wheel and seat
heater precautions ................... 416
How your child should wear the seat
belt ............................................. 36
Panoramic moon roof precautions
................................................. 252
Power window lock switch ......... 249
Power window precautions ........ 248
Rear door child-protectors ......... 207
Seat belt precautions ................... 35
Seat heater precautions ............. 416
Cleaning ................................ 442, 445
Aluminum wheels ....................... 442
DC/DC Converter air intake vent 479
Exterior....................................... 442
Front camera.............................. 301
Interior ........................................ 445
Radar sensor ............................. 301
Seat belts ................................... 445Water-repellent coating .............. 443
Clock ..............................................177
Coat hooks .................................... 439
Condenser ..................................... 458
Console box .................................. 423
Consumption screen .................... 193
Convenience Services (Suggestion
function) ...................................... 187
Coolant
Capacity ..................................... 562
Checking .................................... 457
Preparing and checking before win-
ter ............................................. 398
Warning light .............................. 509
Cooling system .............................457
Engine overheating .................... 551
Hybrid system overheating......... 553
Cruise control
Cruise control .............................344
Dynamic radar cruise control with
full-speed range .......................332
Cup holders ...................................424
Current fuel consumption ............196
Current fuel economy................... 179
Curtain shield airbags ....................39
Customizable features ................. 569
D
Daytime running light system ..... 288
Replacing light bulbs ..................491
DC/DC converter air intake vent .... 98
Cleaning ..................................... 479
Deck board .................................... 426
Deck under tray.............................427
Defogger
Outside rear view mirrors ........... 408
Rear window .............................. 408
Windshield.................................. 407
Digital Rear-view Mirror ............... 236
Dimensions ...................................558
Display
Page 592 of 662

590Alphabetical Index
BSM (Blind Spot Monitor) .......... 349
Consumption screen .................. 193
Cruise control ............................. 344
Drive information ........................ 183
Driving information ..................... 179
Dynamic radar cruise control with
full-speed range ....................... 332
Energy monitor........................... 193
Head-up display ......................... 189
LTA (Lane-Tracing Assist) ......... 324
Multi-information display ............ 177
Parking Support Brake function . 381
Pre-collision warning .................. 311
RCTA ......................................... 349
RSA (Road Sign Assist) ............. 329
Toyota parking assist-sensor ..... 371
Warning messages .................... 518
Do-it-yourself maintenance . 448, 450
Door lock
Back door ................................... 208
Side doors .................................. 203
Smart entry & start system......... 221
Wireless remote control ............. 201
Doors
Automatic door locking and unlock-
ing system ............................... 207
Back door ................................... 208
Door glasses .............................. 247
Door lock .................................... 203
Open door warning buzzer......... 206
Outside rear view mirrors ........... 245
Rear door child-protectors ......... 207
Side doors .................................. 203
Double locking system .................. 77
Drive information .......................... 183
Driver’s seat belt reminder light.. 515
Driver’s seat position memory .... 229
Driving position memory ............ 229
Memory recall function ............... 230
Drive-Start Control (DSC)
Sudden start restraint control ..... 262Driving
Break-in tips ............................... 257
Correct posture ............................ 33
Driving mode select switch......... 387
Plug in Hybrid Electric Vehicle ..... 99
Procedures ................................. 256
Winter drive tips ......................... 398
Driving information display ......... 179
Driving mode select switch ......... 387
Driving position memory ............. 229
Memory recall function ............... 230
Driving support system information
display ......................................... 182
DSC (Drive-Start Control)
Sudden start restraint control ..... 262
Dynamic radar cruise control with
full-speed range
Function ..................................... 332
Warning message ...................... 518
E
eCall ................................................. 65
ECB (Electronically Controlled Brake
System) ....................................... 391
Eco drive mode .............................387
E-Four (Electronic On-Demand AWD
system) ........................................392
Elapsed time.................................. 183
Electric motor
Location........................................ 84
Specification ............................... 560
Electric Power Steering (EPS)
Function ..................................... 392
Warning light .............................. 510
Electronically Controlled Brake Sys-
tem (ECB) .................................... 391
Electronic key
Battery-saving function............... 222
If the electronic key does not operate
properly .................................... 544
Replacing the battery ................. 486