2022 TOYOTA RAV4 PLUG-IN HYBRID Owners Manual

63
1
1-2. Child safety
For safety and security
seat, if there is a gap between
the child seat and the seatback,
adjust the seatback angle until
good contact is achieved.
2 If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint. Oth-
erwise, put the head restraint in
the upper most position.
( P.232)
3 Check the positions of the exclu-
sive fixing bars, and install the
child restraint system to the
seat.
The bars are installed in the clearance between the seat cushion and seat-
back.
4 After installing the child restraint
system, rock it back and forth to
ensure that it is installed
securely. ( P.62)
QTop tether anchorages
Top tether anchorages are pro-
vided for the outboard rear seats.
Use top tether anchorages when
fixing the top strap.
Top tether anchorages
Top strap
QFixing the top strap to the top
tether anchorages
Install the child restraint system in
WARNING
QWhen installing a child restraint system
Observe the following precautions. Failure to do so may result in death or serious injury.
OAfter securing a child restraint sys-tem, never adjust the seat.
OWhen using the lower anchorages, be sure that there are no foreign
objects around the anchorages and that the seat belt is not caught behind the child restraint system.
OFollow all installation instructions provided by the child restraint sys-
tem manufacturer.
Using a top tether anchor-
age
A
B

641-2. Child safety
accordance to the operation man-
ual enclosed with the child restraint
system.
1 Adjust the head restraint to the
upmost position.
If the head restraint interferes with the
child restraint system or top strap installation and the head restraint can be removed, remove the head restraint.
( P.232)
2Latch the hook onto the top
tether anchorage and tighten
the top strap.
Make sure the top strap is securely latched. ( P.62)
When installing the child restraint sys- tem with the head restraint being raised, be sure to have the top strap
pass underneath the head restraint.
Hook
Top strap
A
B
WARNING
QWhen installing a child restraint system
Observe the following precautions. Failure to do so may result in death or serious injury.
OFirmly attach the top strap and make sure that the belt is not
twisted.
ODo not attach the top strap to any-
thing other than the top tether anchorages.
OAfter securing a child restraint sys-tem, never adjust the seat.
OFollow all installation instructions provided by the child restraint sys-tem manufacturer.
OWhen installing the child restraint system with the head restraint
being raised, after the head restraint has been raised and then the top tether anchorage has been
fixed, do not lower the head restraint.

65
1
1-3. Emergency assistance
For safety and security
1-3.Emerg ency as sista nce
*: Operates within the eCall coverage.
The system name differs depending
on the country.
Type A
“SOS” button*
Indicator lights
Microphone
Speaker
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
Type B
“SOS” button*
Indicator lights
Microphone
Speaker
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
QAutomatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.* The answer-
ing operator receives the vehicle’s
eCall*
eCall is a telematics service
that uses Global Navigation
Satellite System (GNSS) data
and embedded cellular tech-
nology to enable the following
emergency calls to be made:
Automatic emergency calls
(Automatic Collision Notifica-
tion) and manual emergency
calls (by pressing the “SOS”
button). This service is
required by European Union
Regulations.
System components
A
B
C
Emergency Notification Ser-
vices
D
A
B
C
D

661-3. Emergency assistance
location, the time of the incident
and the vehicle VIN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu-
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con-
tacts the nearest emergency ser-
vices provider (112 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*: In some cases, the call cannot be
made. ( P.67)
QManual Emergency Calls
In the event of an emergency,
press the “SOS” button to call the
eCall control center.* The answer-
ing operator will determine your
vehicle’s location, assess the situa-
tion, and dispatch the necessary
assistance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally press the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( P.67)
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds. Then, the
green indicator light will illuminate
for 2 seconds and remain illumi-
nated if the system is functioning
properly.
The indicator lights indicate the fol-
lowing:
 If the green indicator light illumi-
nates and stays on, the system
is enabled.
 If the green indicator light flashes
twice per second, an automatic
or manual Emergency Call is
being made.
 If the red indicator light illumi-
nates at any time other than
immediately after the power
switch is turned to ON, the sys-
tem may be malfunctioning or
the backup battery may be
depleted.
 If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
The service life of the backup battery
does not exceed 3 years.
QFree/Open Source Software Infor- mation
This product contains Free/Open
Source Software (FOSS).
The license information and/or the source code of such FOSS can be found
Indicator lights

67
1
1-3. Emergency assistance
For safety and security
at the following URL.
http://www.opensourceautomotive.com/dcm/toyota/
WARNING
QWhen the Emergency Call may
not be made
OIt may not be possible to make Emergency Calls in any of the fol-
lowing situations. In such cases, report to emergency services pro-vider (112 system etc.) by other
means such as nearby public phones.
• Even when the vehicle is in the cel-
lular phone service area, it may be difficult to connect to the eCall con-trol center if the reception is poor or
the line is busy. In such cases, even though the system attempts to connect to the eCall control center,
you may not be able to connect to the eCall control center to make Emergency Calls and contact emer-
gency services.
• When the vehicle is out of the cellu-
lar phone service area, the Emer- gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator lights, microphone, speaker, DCM,
antenna, or any wires connecting the equipment) is malfunctioning, damaged or broken, the Emer-
gency Call cannot be made.
• During an Emergency Call, the sys-
tem makes repeated attempts to connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor radio wave reception, the system may not be able to connect to the
cellular network and the call may finish without connecting. The red indicator light will blink for approxi-
mately 30 seconds to indicate this disconnection.
OIf the 12-volt battery’s voltage decreases or there is a disconnec-tion, the system may not be able to
connect to the eCall control center.
QWhen the Emergency Call sys-
tem is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
QFor your safety
OPlease drive safely.The function of this system is to
assist you in making the Emer- gency Call in case of accidents such as traffic accidents or sudden
medical emergencies, and it does not protect the driver or passengers in any way. Please drive safely and
fasten your seatbelts at all times for your safety.
OIn case of an emergency, make lives the top priority.
OIf you smell anything burning or other unusual smells, leave the vehicle and evacuate to a safe area
immediately.
OIf the airbags deploy when the sys-
tem is operating normally, the sys- tem makes emergency call. The system also makes emergency call
when the vehicle is struck from the rear or rolls over, even if the air-bags do not deploy.
OFor safety, do not make the Emer-gency Call while driving.
Making calls during driving may cause mishandling of the steering wheel, which may lead to unex-
pected accidents. Stop the vehicle and confirm the safety of your surroundings before
making the Emergency Call.

681-3. Emergency assistance
QData processing flow
Server
Storage
WARNING
OWhen changing fuses, please use the specified fuses. Using other
fuses may cause ignition or smoke in the circuit and lead to a fire.
OUsing the system while there is smoke or an unusual smell may cause a fire. Stop using the system
immediately and consult any autho- rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
NOTICE
QTo prevent damage
Do not pour any liquids onto the
“SOS” button panel, etc. and do not impact it.
QIf the “SOS” button panel, speaker or microphone malfunc-tions during an Emergency Call
or manual maintenance check
It may not be possible to make Emer- gency Calls, confirm the system sta-
tus, or communicate with the eCall control center operator. If any of the above equipment is damaged, please
consult any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
System overview of added service
A
B

69
1
1-3. Emergency assistance
For safety and security
Processing
DCM
1 Customer activates service on Toyota Customer portal & accepts terms
of services according to GDPR.
2 Server activates the service in the DCM and defines which vehicle data
to collect.
3 Defined vehicle data is collected by the DCM.
4 Data is shared with the server.
5 Data is stored in the server.
6 Data is processed in the server for fulfilling the service.
7 Processed data is presented to the customer.
For a list of eligible service please visit the Toyota Customer portal.
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1.Overview of the 112-based eCall in-vehicle sys-
tem, its operation and functionalitiesO
1.2.
The 112-based eCall service is a public service
of general interest and is accessible free of
charge.
O
1.3.
The 112-based eCall in-vehicle system is acti-
vated by default. It is activated automatically by
means of in-vehicle sensors in the event of a
severe accident. It will also be triggered automat-
ically when the vehicle is equipped with a TPS
system which does not function in the event of a
severe accident.
O
1.4.
The 112-based eCall in-vehicle system can also
be triggered manually, if needed. Instructions for
manual activation of the system
O
1.5.
In the event of a critical system failure that would
disable the 112-based eCall in-vehicle system,
the following warning will be given to the occu-
pants of the vehicle
O
2. INFORMATION ON DATA PROCESSING
C
D

701-3. Emergency assistance
2.1.
Any processing of personal data through the
112-based eCall in-vehicle system shall comply
with the personal data protection rules provided
for in Directives 95/46/EC and 2002/58/EC, and
in particular, shall be based on the necessity to
protect the vital interests of the individuals in
accordance with Article 7(d) of Directive
95/46/EC.
O
2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to the
single European emergency number 112.
O
2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-vehicle system may col-
lect and process only the following data: Vehicle
Identification Number, Vehicle type (passenger
vehicle or light commercial vehicle), Vehicle pro-
pulsion storage type (gasoline/die-
sel/CNG/LPG/electric/hydrogen), Vehicle last
three locations and direction of travel, Log file of
the automatic activation of the system and its
timestamp
O
2.3.2.
Recipients of data processed by the 112-based
eCall in-vehicle system are the relevant public
safety answering points designated by the
respective public authorities of the country on
which territory they are located, to first receive
and handle eCalls to the single European emer-
gency number 112.
O
Implementing Regulation Annex1 PART3 User InformationConformity