
590What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or mechani-
cal keys, new genuine keys or
mechanical keys can be made
by any authorized Toyota retailer
or Toyota authorized repairer, or
any reliable repairer. ( P.554)
If you lose your keys or elec-
tronic keys, the risk of vehicle
theft increases significantly. Con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer
immediately. ( P.554)
Is the key battery weak or
depleted? ( P.490)
Vehicles with a smart entry &
start system: Is the engine switch
in ON?
When locking the doors, turn the
engine switch off. ( P.180)
Vehicles with a smart entry &
start system: Is the electronic
key left inside the vehicle?
When locking the doors, make sure that
you have the electronic key on your
person.
The function may not operate
properly due to the condition of
the radio wave. ( P.117, 138)
Is the child-protector lock set?
The rear door cannot be opened from
inside the vehicle when the lock is set.
Open the rear door from outside and
then unlock the child -protector lock.
( P.123)
Multidrive: Is the shift lever in P?
( P.177)
Manual transmission: Do you
turn the key with the clutch pedal
depressed firmly? ( P.177)
Is the steering wheel unlocked?
( P.177)
Is the battery discharged?
( P.556)
If you have a problem, check
the following before contacting
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
The doors cannot be locked,
unlocked, opened or closed
You lose your keys
The doors cannot be locked
or unlocked
The rear door cannot be
opened
If you think something is
wrong
The engine does not start
(vehicles without a smart
entry & start system)

591What to do if... (Troubleshooting)
Multidrive: Did you press the
engine switch while firmly
depressing the brake pedal?
( P.178)
Manual transmission: Did you
press the engine switch while
firmly depressing the clutch
pedal? ( P.178)
Multidrive: Is the shift lever in P?
( P.178)
Is the electronic key anywhere
detectable inside the vehicle?
( P.136, 137)
Is the steering wheel unlocked?
( P.179)
Is the electronic key battery
weak or depleted?
In this case, the engine can be started
in a temporary way. ( P.555)
Is the battery discharged?
( P.556)
Is the engine switch in ON?
If you cannot release the shift lever by
depressing the brake pedal with the
engine switch in ON. ( P.184)
Vehicles without a smart entry &
start system: It is locked to pre-
vent theft of the vehicle if the key
is pulled from the engine switch.
( P.177)
Vehicles with a smart entry &
start system: It is locked auto-
matically to prevent theft of the
vehicle. ( P.179)
Is the window lock switch
pressed?
The power window except for the one
at the driver’s seat cannot be operated
if the window lock switch is pressed.
( P.153)
The auto power off function will
be operated if the vehicle is left
in ACC or ON (the engine is not
running) for a period of time.
( P.181)
The seat belt reminder light is
flashing
Are the driver and the passenger wear-
ing the seat belts? ( P.514)
The parking brake indicator is on
The engine does not start
(vehicles with a smart entry
& start system)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
(Multidrive)
The steering wheel cannot
be turned after the engine is
stopped
The windows do not open or
close by operating the
power window switches
The engine switch is turned
off automatica lly (vehicles
with a smart entry & start
system)
A warning buzzer sounds
during driving

593Alphabetical Index
Alphabetical Index
A
A/C
Air conditioning filter................... 489
Automatic air conditioning system
................................................. 427
Front seat concentrated airflow
mode (S-FLOW) ...................... 432
Manual air conditioning system.. 422
ABS (Anti-lock Brake System) .... 357
Warning light .............................. 513
ACA (Active Cornering Assist) .... 357
Active Cornering Assist (ACA).... 357
Adaptive High-beam System ....... 201
Air conditioning filter ................... 489
Air conditioning system
Air conditioning filter................... 489
Automatic air conditioning system
................................................. 427
Front seat concentrated airflow
mode (S-FLOW) ...................... 432
Manual air conditioning system.. 422
Airbag manual on-off system ........ 46
Airbags
Airbag manual on-off system ....... 46
Airbag operating conditions ......... 39
Airbag precautions for your child . 41
Correct driving posture................. 31
Curtain shield airbag operating con-
ditions ........................................ 39
Curtain shield airbag precautions 41
General airbag precautions.......... 41
Locations of airbags ..................... 37
Modification and disposal of airbags
................................................... 44
Side airbag operating conditions.. 39
Side airbag precautions ............... 41
Side and curtain shield airbags oper-
ating conditions .......................... 39
Side and curtain shield airbags pre-
cautions ..................................... 41
SRS airbags ................................. 37
SRS warning light ...................... 512
Alarm
Alarm............................................ 81
Warning buzzer .......................... 511
Antennas (smart entry & start sys-
tem) ..............................................136
Anti-lock Brake System (ABS)..... 357
Warning light ..............................513
Approach warning ................255, 266
Armrest .......................................... 457
Assist grips ...................................457
Audio system
Bluetooth® audio ........................391
CD player ...................................375
iPod ............................................381
MP3/WMA disc ...........................375
Optimal use ................................371
Radio .......................................... 373
Steering wheel audio switch....... 369
USB memory ..............................386
USB port.....................................370
Audio system-linked display .......103
Automatic air conditioning system
..................................................... 427
Automatic headlight leveling system
..................................................... 196
Automatic High Beam ..................199
Automatic light control system ... 195
Average fuel economy ................. 101
Average vehicle speed ................. 103
B
Back door ......................................124
Back-up light
Replacing light bulbs ..................497
Battery
Battery checking......................... 476
If the battery is discharged ......... 556
Preparing and checking before win-
ter ............................................. 363
Warning light ..............................512
Blind Spot Monitor (BSM) ............288
Bluetooth®
Audio system..............................391
Hands-free system (for cellular
phone) ...................................... 406
Bottle holders................................440

594Alphabetical Index
Brake
Brake hold .................................. 192
Emergency brake signal ............ 357
Fluid ........................................... 572
Parking brake ............................. 189
Warning light .............................. 511
Brake assist .................................. 357
Break-in tips.................................. 163
Brightness control
Instrument panel light control . 90, 96
BSM (Blind Spot Monitor) ............ 288
C
Care
Exterior....................................... 460
Interior ........................................ 463
Seat belts ................................... 463
Wheels and wheel ornaments.... 460
Cargo hooks ................................. 442
CD player ....................................... 375
Chains ........................................... 364
Child restraint system
Points to remember...................... 49
Riding with children ...................... 47
Child safety
Airbag precautions ....................... 41
Battery precautions ............ 477, 559
Child restraint syst em .................. 48
Heated steering wheel and seat
heater precautions ................... 434
How your child should wear the seat
belt ............................................. 34
Installing child restraints............... 48
Panoramic moon roof precautions
................................................. 156
Power window lock switch ......... 153
Power window precautions ........ 152
Rear door child-protectors ......... 123
Removed electronic key battery pre-
cautions ................................... 492
Seat belt precautions ................... 48
Child-protectors............................ 123
Cleaning
Exterior....................................... 460
Interior ........................................463
Radar sensor..............................214
Seat belts ...................................463
Wheels and wheel ornaments .... 460
Clock ..............................89, 91, 93, 97
Coat hooks .................................... 457
Condenser .....................................476
Console box .................................. 441
Consumption screen .................... 110
Cooling system .............................475
Engine overheating .................... 560
Cruise control
Dynamic radar cruise control ..... 260
Dynamic radar cruise control with
full-speed range .......................249
Warning message ...................... 273
Cup holders ...................................440
Current fuel consumption ............101
Curtain shield airbags .................... 37
Customizable features ................. 577
D
Daytime running light system ..... 195
Daytime running lights
Replacing light bulbs ..................497
Deck board .................................... 443
Defogger
Outside rear view mirrors ... 424, 429
Rear window ......................424, 429
Windshield.......................... 424, 429
Dimensions ...................................566
Display
Cruise control .............................271
Dynamic radar cruise control ..... 260
Dynamic radar cruise control with
full-speed range .......................249
Head-up display ......................... 106
LDA (Lane Departure Alert with
steering control) .......................245
LTA (Lane-Tracing Assist) .......... 237
Multi-information display .............. 99
RCTA.......................................... 312
Speed limitter .............................273
Toyota parking assist-sensor...... 304

597Alphabetical Index
H
Hands-free system (for cellular
phone) ......................................... 406
Head restraints ............................. 144
Headlights
Adaptive High-beam System ..... 201
Automatic High Beam system .... 199
Exteded Headlight Lighting system
................................................. 196
Light switch ................................ 195
Replacing light bulbs .................. 497
Head-up display............................ 106
Driving information display area. 106
Driving support system display area
................................................. 108
Eco Driving Indicator .................. 109
Navigation system-linked display106
Navigation system-linked display
area ......................................... 108
Pop-up display ........................... 108
Settings ...................................... 107
Heated steering wheel ................. 434
Heaters
Automatic air conditioning system
................................................. 427
Heated steering wheel ............... 434
Heater system ............................ 422
Manual air conditioning system.. 422
Outside rear view mirrors ... 424, 429
Seat heaters............................... 434
High mounted stoplight
Replacing light bulbs .................. 497
Hill-start assist control................. 357
Hood
Open .......................................... 470
Hooks
Cargo hooks............................... 442
Coat hooks ................................. 457
Grocery bag hooks..................... 442
Retaining hooks (floor mat) .......... 30
Horn ............................................... 146
I
Identification
Engine ........................................568
Vehicle........................................567
Ignition switch (engine switch) . 177,
178
Auto power off function .............. 181
Changing the engine switch modes
.................................................181
If your vehicle has to be stopped in
an emergency ..........................502
Illuminated entry system.............. 437
Indicators......................................... 87
Initialization
Engine oil maintenance data ...... 474
Items to initialize......................... 587
Power windows .......................... 151
Tire pressure warning system .... 483
Inside rear view mirror ................. 147
Intercooler .....................................476
Intercooler coolant
Capacity .....................................570
Checking .................................... 475
Interior lights ................................. 436
Front interior light .......................436
Rear interior light ........................436
Wattage ......................................575
J
Jack
Positioning a floor jack ...............471
Vehicle-equipped jack ................540
Jack handle ...................................540
Jam protection function
Electronic roof sunshade............155
Panoramic moon roof ................. 155
Power back door ........................132
Power windows .......................... 151
K
Keyless entry
Smart entry & start system .........136

601Alphabetical Index
Head restraints........................... 144
Properly sitting in the seat............ 31
Seat heaters............................... 434
Secondary Collision Brake .......... 357
Sensor
Automatic headlight system ....... 195
Automatic High Beam system .... 199
BSM (Blind Spot Monitor) .......... 288
Inside rear view mirror ............... 148
Kick sensor ................................ 129
LDA (Lane Departure Alert with
steering control) ....................... 241
LTA (Lane Tracing Assist) .......... 231
Parking Support Brake function
(rear-crossing vehicles) ........... 327
Parking Support Brake function
(static objects) ......................... 325
Radar sensor ..................... 213, 300
Rain-sensing windshield wipers . 208
RCTA.......................................... 313
Toyota parking assist-sensor ..... 303
Shift lever
If the shift lever cannot be shifted
from P ...................................... 184
Manual transmission .................. 186
Multidrive.................................... 182
Shift lock system .......................... 184
Side airbags .................................... 37
Side mirrors
Adjustment ................................. 148
BSM (Blind Spot Monitor) .......... 288
Folding ....................................... 149
RCTA function ............................ 312
Side turn signal lights
Turn signal lever ........................ 189
Side windows................................ 151
S-IPA (Simple Intelligent Parking
Assist System)
Function ..................................... 329
Smart entry & start system
Antenna location ........................ 136
Entry functions ................... 119, 125
Starting the engine ..................... 178
Snow tires ..................................... 363
Spare tire ....................................... 539
Inflation pressure........................573
Storage location ......................... 540
Spark plug .....................................570
Specifications ............................... 566
Speed limiter ................................. 273
Warning message ...................... 275
Speedometer ............................. 89, 93
Steering lock
Column lock release........... 177, 179
Steering lock system warning mes-
sage .........................................179
Steering wheel
Adjustment ................................. 146
Heated steering wheel ...............434
Meter control switches ...............100
Stop & Start system
System information display ........ 105
Warning light ..............................515
Stop & Start system information dis-
play ..............................................105
Stop lights
Emergency brake signal............. 357
Replacing light bulbs ..................497
Storage features ...........................439
Stuck
If the vehicle becomes stuck ...... 563
Sun visors .....................................456
Sunshade
Panoramic moon roof ................. 154
Switches
Activating the Adaptive High-beam
System .....................................202
Airbag manual on-off switch ......... 46
Audio remote control switches ... 369
Automatic High Beam system ....199
Brake Hold switch ...................... 192
Cruise control switch ..................271
Display change button............ 90, 96
Door lock switches .....................122
Driving mode select switch.........355
Dynamic radar cruise control switch
.................................................261
Dynamic radar cruise control with
full-speed range switch ............249

602Alphabetical Index
Electronic roof sunshade switches
................................................. 154
Emergency flashers switch ........ 502
Engine switch ..................... 177, 178
Heated steering wheel switch .... 434
Ignition switch .................... 177, 178
Light switches ............................ 195
LTA (Lane-Tracing Assist) switch236
Meter control switches ............... 100
Outside rear view mirror switches
................................................. 148
Panoramic moon roof switches .. 154
Parking brake switch .................. 189
PKSB (Parking Support Brake)
switch....................................... 318
Power door lock switch .............. 122
Power window switches ............. 151
RCTA switch............................... 312
Rear window and outside rear view
mirror defoggers switch ........... 427
Seat heater switches.................. 434
“SOS” button ................................ 69
Speed limitter switch .................. 273
Stop & Start cancel switch ......... 287
Talk switch.................................. 396
Telephone switch ....................... 396
Toyota parking assist-sensor switch
................................................. 304
Vehicle-to-vehicle distance switch
......................................... 249, 261
VSC OFF switch ........................ 358
Window lock switch .................... 153
Windshield wiper and washer switch
................................................. 206
T
Tachometer ............................... 89, 93
Tail lights
Light switch ................................ 195
Replacing light bulbs .................. 497
Talk switch .................................... 396
Telephone switch.......................... 396
Theft deterrent system
Alarm............................................ 81
Double locking system ................. 80
Engine immobilizer system .......... 79
Tire inflation pressure ..................485
Maintenance data....................... 573
Warning light ..............................515
Tire pressure warning system
Function .....................................481
Initializing ...................................483
Installing tire pressure warning
valves and transmitters ............482
Registering ID codes .................. 484
Warning light ..............................515
Tires
Chains ........................................364
Checking .................................... 479
Emergency tire puncture repair kit
.................................................522
If you have a flat tire ........... 522, 539
Inflation pressure........................485
Replacing ...................................539
Rotating tires ..............................480
Size ............................................573
Snow tires .................................. 363
Spare tire.................................... 539
Tire pressure warning system .... 481
Warning light ..............................515
Tools ......................................524, 540
Top tether anchorages ................... 63
To w i n g
Emergency towing...................... 505
Towing capacity ..........................566
Towing eyelet .............................507
Trailer towing ..............................170
Toyota parking assist-sensor
Function .....................................303
Warning message .............. 306, 322
Toyota Safety Sense
Adaptive High-beam System...... 201
Automatic High Beam ................199
Dynamic radar cruise control ..... 260
Dynamic radar cruise control with
full-speed range .......................249
LDA (Lane Departure Alert with
steering control) .......................241
LTA (Lane Tracing Assist) ........... 231

604Alphabetical Index
Toyota parking assist-sensor OFF
indicator ................................... 516
Warning messages ....................... 520
Washer
Checking .................................... 477
Preparing and checking before win-
ter ............................................ 363
Switch ........................................ 206
Washing and waxing .................... 460
Weight............................................ 566
Wheels ........................................... 487
Replacing ................................... 487
Size ............................................ 573
Window lock switch ..................... 153
Windows
Power windows .......................... 151
Rear window defogger ....... 424, 429
Washer....................................... 206
Windshield wiper de-icer ............. 431
Windshield wipers ........................ 206
Winter driving tips ........................ 363
Wireless charger........................... 452
Wireless remote control
Battery-Saving Function............. 137
Locking/Unlocking ...................... 116
Replacing the battery ................. 490
WMA disc ...................................... 375
For vehicles with naviga-
tion/multimedia system,
refer to “Navigation and mul-
timedia system Owner’s
manual” for information
regarding the equipment
listed below.
· Navigation system
· Audio/visual system
· Rear view monitor system