
5228-2. Steps to take in an emergency 
• “Smart Entry & Start System Malfunc- 
tion”
●If any of the following messages are 
displayed on the multi-information dis- play, it may indicate a malfunction.  
Immediately stop the vehicle and con-
tact any authorized Toyota retailer or  Toyota authorized repairer, or any reli- 
able repairer.
• “Braking Power Low” • “Charging System Malfunction” 
• “Oil Pressure Low”
NOTICE
■If “High Power Consumption Par-
tial Limit on AC/Heater Opera- tion” is displayed frequently 
There is a possible malfunction relat- 
ing to the charging system or the bat- tery may be deteriorating. Have the  
vehicle inspected by any authorized 
Toyota retailer or Toyota authorized  repairer, or any reliable repairer  
immediately.
If  you have a flat tire  
(vehicles with an emer-
gency tire puncture  
repair kit)
Your vehicle is not equipped  
with a spare tire, but instead is 
equipped with an emergency 
tire puncture repair kit.
A puncture caused by a nail or 
screw passing through the tire 
tread can be repaired tempo-
rarily using the emergency tire 
puncture repair kit. (The kit 
contains a bottle of sealant. 
The sealant can be used only 
once to temporarily repair one 
tire without removing the nail 
or screw from the tire.) 
Depending on the damage, this 
kit cannot be used to repair the 
tire. ( P.523)
After temporarily repairing the  
tire with the kit, have the tire 
repaired or replaced by any 
authorized Toyota retailer or 
Toyota authorized repairer, or 
any reliable repairer. Repairs 
conducted using the emer-
gency tire puncture repair kit 
are only a temporary measure. 
Have the tire repaired and 
replaced as soon as possible. 

5568-2. Steps to take in an emergency
3Firmly depress the brake pedal  
(Multidrive) or clutch pedal 
(manual transmission) and  
check that   is shown on the  
multi-information display. 
4 Press the engine switch shortly  
and firmly. 
In the event that the engine still  
cannot be started, contact any 
authorized Toyota retailer or Toyota 
authorized repairer, or any reliable 
repairer.
■Stopping the engine 
Shift the shift lever to P (Multidrive) or N  
(manual transmission) and press the 
engine switch as you normally do when  stopping the engine.
■Electronic key battery 
As the above procedure is a temporary  
measure, it is recommended that the  electronic key battery be replaced  
immediately when the battery is 
depleted. ( P.490)
■Alarm (if equipped) 
Using the mechanical key to lock the  doors will not set the alarm system. 
If a door is unlocked using the mechani-
cal key when the alarm system is set,  the alarm may be triggered. ( P.81)
■Changing engine switch modes 
Release the brake pedal (Multidrive) or  
clutch pedal (manual transmission) and  press the engine switch in step  3 above. 
The engine does not start and modes 
will be changed each time the switch is  pressed. ( P.181)
If  the vehicle batter y is  
discharged
The following procedures may  
be used to start the engine if 
the vehicle’s battery is dis-
charged.
You can also call any author-
ized Toyota retailer or Toyota 
authorized repairer, or any reli-
able repairer or a qualified 
repair shop. 

5588-2. Steps to take in an emergency
minutes to recharge the battery  
of your vehicle. 
5 Vehicles with a smart entry &  
start system: Open and close 
any of the doors of your vehicle 
with the engine switch OFF. 
6 Maintain the engine speed of  
the second vehicle and start the 
engine of your vehicle by turning 
the engine switch to ON. 
7 Once the vehicle’s engine has  
started, remove the jumper 
cables in the exact reverse 
order from which they were con-
nected. 
Once the engine starts, have the  
vehicle inspected at any author-
ized Toyota reta iler or Toyota  
authorized repairer, or any reliable 
repairer as soon as possible.
■Starting the engine when the bat- tery is discharged 
The engine cannot be started by  
push-starting.
■To prevent battery discharge
●Turn off the headlights and the audio 
system while the engine is stopped. 
(Vehicles with Stop & Start system:  except when the engine is stopped by  
the Stop & Start system.)
●Turn off any unnecessary electrical 
components when the vehicle is run-
ning at a low speed for an extended  period, such as in heavy traffic.
■When the battery is removed or dis- 
charged
●Information stored in the ECU is 
cleared. When the battery is depleted, 
have the vehicle inspected at any  authorized Toyota retailer or Toyota  
authorized repairer, or any reliable  
repairer.
●Some systems may require initializa-
tion. ( P.587)
■When removing the battery termi- nals 
When the battery terminals are  
removed, the information stored in the  ECU is cleared. Before removing the  
battery terminals, contact any author-
ized Toyota retailer or Toyota authorized  repairer, or any reliable repairer.
■Charging the battery 
The electricity stored in the battery will  
discharge gradually even when the vehi- cle is not in use, due to natural dis- 
charge and the draining effects of 
certain electrical appliances. If the vehi- cle is left for a long time, the battery may  
discharge, and the engine may be una-
ble to start. (The battery recharges auto- matically during driving.)
■When recharging or replacing the  
battery
●Vehicles with a smart entry & start 
system: In some cases, it may not be 
possible to unlock the doors using the  smart entry & star t system when the  
battery is discharged. Use the wire-
less remote control or the mechanical  key to lock or unlock the doors.
●Vehicles with a smart entry & start system: The engine may not start on  
the first attempt after the battery has 
recharged but will start normally after  the second attempt. This is not a mal- 
function.
●Vehicles with a smart entry & start 
system: The engine switch mode is 
memorized by the vehicle. When the 
battery is reconnected, the system will  return to the mode it was in before the  
battery was discharged. Before dis-
connecting the battery, turn the engine  switch off. 
If you are unsure what mode the 
engine switch was in before the bat- tery discharged, be especially careful  
when reconnecting the battery. 

559
8 
8-2. Steps to take in an emergency
When trouble arises
●Vehicles with Stop & Start system:  
After the battery terminals have been  disconnected and reconnected, or  
after the battery has been replaced, 
the Stop & Start system may not auto- matically stop the engine for approxi- 
mately 5 to 60 minutes.
■When replacing the battery
●Use a battery that conforms to Euro-
pean regulations.
●Vehicles with Stop & Start system: 
Use a genuine battery specifically 
designed for use with the Stop & Start  system or a battery with equivalent  
specifications to a genuine battery. If 
an unsupported battery is used, Stop  & Start system functions may be  
restricted to protect the battery. Also, 
battery performance may decrease  and the engine may not be able to  
restart. Contact any authorized Toyota 
retailer or Toyota authorized repairer,  or any reliable repairer for details.
●Use a battery with the same case size as the previous battery and an equiva- 
lent 20 hour rate capacity (20HR) or 
greater. • If the sizes differ, the battery cannot  
be properly secured.
• If the 20 hour rate capacity is low,  even if the time period where the vehi- 
cle is not used is a short time, the bat-
tery may discharge and the engine  may not be able to start.
●For details, consult any authorized Toyota retailer or Toyota authorized  
repairer, or any reliable repairer.
WA R N I N G
■When removing the battery ter-
minals 
Always remove the negative (-) termi- 
nal first. If the positive (+) terminal 
contacts any metal in the surrounding  area when the positive (+) terminal is  
removed, a spark may occur, leading 
to a fire in addition  to electrical shocks  and death or serious injury.
■Avoiding battery fires or explo-sions 
Observe the following precautions to  
prevent accidentally igniting the flam- mable gas that may be emitted from  
the battery:
●Make sure each jumper cable is 
connected to the correct terminal 
and that it is not unintentionally in  contact with any other than the  
intended terminal.
●Do not allow the other end of the 
jumper cable connected to the “+” 
terminal to come into contact with  any other parts or metal surfaces in  
the area, such as brackets or 
unpainted metal.
●Do not allow the + and - clamps of 
the jumper cables to come into con- tact with each other.
●Do not smoke, use matches, ciga-rette lighters or allow open flame  
near the battery.
■Battery precautions 
The battery contains poisonous and  
corrosive acidic electrolyte, while  related parts contain lead and lead  
compounds. Observe the following 
precautions when handling the bat- tery:
●When working with the battery, always wear safety glasses and  
take care not to allow any battery 
fluids (acid) to come into contact  with skin, clothing or the vehicle  
body.
●Do not lean over the battery.
●In the event that battery fluid comes 
into contact with the skin or eyes,  immediately wash the affected area  
with water and seek medical atten-
tion. Place a wet sponge or cloth  over the affected area until medical  
attention can be received. 

5628-2. Steps to take in an emergency
operate and to check for coolant  
leaks from the radiator or hoses.
The fans operate when the air condi- 
tioning system is tu rned on immediately  after a cold start. Confirm that the fans  
are operating by checking the fan 
sound and air flow. If it is difficult to  check these, turn the air conditioning  
system on and off r epeatedly. (The fans  
may not operate in freezing tempera- tures.)
7 If the fans are not operating:  
Stop the engine immediately 
and contact any authorized 
Toyota retailer or Toyota author-
ized repairer, or any reliable 
repairer.
If the fans are operating: Have 
the vehicle inspected at the 
nearest any authorized Toyota 
retailer or Toyota authorized 
repairer, or any reliable repairer.
WA R N I N G
■When inspecting under the hood  
of your vehicle 
Observe the following precautions.  
Failure to do so may result in serious 
injury such as burns.
●If steam is seen coming from under 
the hood, do not open the hood  until the steam has subsided. The  
engine compartment may be very 
hot.
●Keep hands and clothing (espe-
cially a tie, a scarf or a muffler)  away from the fans and belts. Fail- 
ure to do so may cause the hands 
or clothing to be caught, resulting in  serious injury.
●Do not loosen the coolant reservoir caps while the engine and radiator  
are hot.
High temperature steam or coolant  could spray out.
NOTICE
■When adding engine coolant 
Add coolant slowly after the engine  
has cooled down sufficiently. Adding  cool coolant to a hot engine too  
quickly can cause damage to the 
engine.
■To prevent damage to the cooling 
system 
Observe the following precautions:
●Avoid contaminating the coolant  with foreign matter (such as sand or  
dust etc.).
●Do not use any coolant additive. 

563
8 
8-2. Steps to take in an emergency
When trouble arises
1 Stop the engine. Set the parking  
brake and shift the shift lever to 
P (Multidrive) or N (manual 
transmission). 
2 Remove the mud, snow or sand  
from around the front wheels. 
3 Place wood, stones or some  
other material under the front 
wheels to help provide traction. 
4 Restart the engine. 
5 Shift the shift lever to D or R  
(Multidrive) or 1 or R (manual 
transmission) and release the 
parking brake. Then, while exer-
cising caution, depress the 
accelerator pedal.
■When it is difficult to free the vehi- cle 
Press the   switch  to turn off TRC.
If  the vehicle becomes  
stuck
Carry out the following proce- 
dures if the tires spin or the 
vehicle becomes stuck in mud, 
dirt or snow:
Recovering procedure
WA R N I N G
■When attempting to free a stuck  
vehicle 
If you choose to push the vehicle  back and forth to free it, make sure  
the surrounding area is clear to avoid 
striking other vehicles, objects or peo- ple. The vehicle may also lunge for- 
ward or lunge back suddenly as it 
becomes free. Use extreme caution.
■When shifting  the shift lever  
(vehicles with a continuously 
variable transmission) 
Be careful not to shift the shift lever  
with the accelerator pedal depressed.
This may lead to unexpected rapid  acceleration of the vehicle that may  
cause an accident resulting in death 
or serious injury.
NOTICE
■To avoid damaging the transmis-
sion and other components
●Avoid spinning the front wheels and  depressing the accelerator pedal  
more than necessary.
●If the vehicle remains stuck even 
after these procedures are per-
formed, the vehicle may require  towing to be freed. 

5849-2. Customization
*1: If equipped
*2: RSA function becomes On when the engine switch is turned to ON.
*3: If a Speed limit with supplemental mark is exceeded, the notification buzzer does  
not operate.
*4: Vehicles with navigation system
■Dynamic radar cruise control with full-speed range*/Dynamic radar  
cruise control* ( P.249, 260)
*: If equipped
■Stop & Start system* (P.280)
*: If equipped
■BSM (Blind Spot Monitor)* (P.288)
No overtaking notification method
Display only, Display  
and buzzer, No notifi-
cation
—O—
Other notifications method (No-entry notifica- 
tion)*4
Display only, Display  
and buzzer, No notifi-
cation
—O—
FunctionCustomized setting
Dynamic Radar Cruise Control with Road 
Sign AssistOff, On—O—
FunctionDefault settingCustomized setting
Change the Stop & Start 
system duration when the 
A/C is on
StandardExtended—O—
FunctionDefault settingCustomized setting
BSM (Blind Spot Monitor)OnOff—O—
Outside rear view mirror 
indicator brightnessBrightDim—O—
FunctionCustomized setting 

591What to do if... (Troubleshooting)
Multidrive: Did you press the  
engine switch while firmly 
depressing the brake pedal? 
( P.178) 
 Manual transmission: Did you  
press the engine switch while 
firmly depressing the clutch 
pedal? ( P.178) 
 Multidrive: Is the shift lever in P?  
( P.178) 
 Is the electronic key anywhere  
detectable inside the vehicle? 
( P.136, 137) 
 Is the steering wheel unlocked?  
( P.179) 
 Is the electronic key battery  
weak or depleted?
In this case, the engine can be started  
in a temporary way. ( P.555)
Is the battery discharged?  
( P.556) 
 Is the engine switch in ON?
If you cannot release the shift lever by  
depressing the brake pedal with the 
engine switch in ON. ( P.184)
Vehicles without a smart entry &  
start system: It is locked to pre-
vent theft of the vehicle if the key 
is pulled from the engine switch. 
( P.177) 
 Vehicles with a smart entry &  
start system: It  is locked auto- 
matically to prevent theft of the 
vehicle. ( P.179) 
 Is the window lock switch  
pressed?
The power window except for the one  
at the driver’s seat cannot be operated 
if the window lock switch is pressed. 
( P.153)
The auto power off function will  
be operated if the vehicle is left 
in ACC or ON (the engine is not 
running) for a period of time. 
( P.181) 
 The seat belt reminder light is  
flashing
Are the driver and the passenger wear- 
ing the seat belts? ( P.514)
The parking brake indicator is on
The engine does not start  
(vehicles with a smart entry 
& start system) 
The shift lever cannot be  
shifted from P even if you 
depress the brake pedal 
(Multidrive) 
The steering wheel cannot  
be turned after  the engine is  
stopped
The windows do not open or 
close by operating the 
power window switches 
The engine switch is turned  
off automatica lly (vehicles  
with a smart entry & start 
system) 
A warning buzzer sounds  
during driving