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4015-16. Connected Services Overview
5
Audio
*: If equipped*: If equipped
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
Maintenance Notifications
Vehicle Alert Notifications
■Availability of function
Service Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.
●Availability of functions of the Ser-
vice Connect is dependent on net-
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, ( P.67)
Type D: Function
achieved by using
DCM and a smar t-
phone
*
The functionality of Service
Connect is made possible
by the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
https://www.toyota.com/
connected-services.
Service Connect
Page 402 of 612
4025-16. Connected Services Overview
work reception level.
Page 403 of 612

4035-17. Connected Services Operation
5
Audio
5-17.Connected Services Operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”. 3
Follow the steps in “From the
“APPS” button” from step 3.
( P.403)
From the “APPS” button
1 Press the “APPS” button.
2 Select “Apps”.
If a specific app lication screen is
displayed, select “Apps” again.
3 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.403)
“App Catalog”: Select to change the
order of the applications. ( P.404)
: Displays the number of new
notifications for the application
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
To y o t a a p p s
Toyota apps is a function
that enables certain apps
installed on a smart phone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.399)
For details about the func-
tions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota apps
Updating an application
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4045-17. Connected Services Operation
1Select “Update” on the appli-
cation screen. ( P.403)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will return to the last dis-
played screen. To install the update
data: ( P.404)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
( P.404)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.403)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
The Toyota apps cannot be oper-
ated while installing.
Order of the applications can be
changed.
1Display the application
screen. ( P.403)
2 Select “App Catalog”.
3 Select the desired application
to be moved.
4 Select “<<” or “>>” to move
the application, and then
select the done button.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
Reordering the applica-
tions
If a message appears on
the screen
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4055-17. Connected Services Operation
5
Audio
phone is Bluetooth® SPP compati-
ble or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, changing to the applica-
tion screen and pressing the
“Download” switch again.
“Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
“To use the services, mobile
application needs to be run-
ning on your phone. For more
information, please visit toy-
ota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
“Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/
Entering keyword opera-
tion
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4065-17. Connected Services Operation
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
The keyboard layout can be
changed. (P.319)
1 Display the application
screen. ( P.403)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
For details on operating the key-
board: P.291
1 Display the application
screen. ( P.403)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.358)
4 Say the desired keyword.
Completion of the keyword will be
detected automatically.
5Search results will be dis-
played on the screen.
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion
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4075-18. Toyota apps settings
5
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5-18.Toyota apps settings
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Toyota apps”.
4 Select the desired items to
be set.
Select to set the pop up
reminder for smart phone
data usage. ( P.405)
Select to detect iPhone app
automatically on/off. Select to set the enhanced
mode with connecting USB
device on/off.
When an iPhone is connected while
this setting is set to “On”, communi-
cation with devices connected to
other USB ports may not be possi-
ble. Also, depending on the device,
charging may not be possible.
Select to reset all setup
items.
The data use notification
pop-up, which indicates that the
system will use an internet con-
nection, can be enabled/dis-
abled.
1 Display the Toyota apps set-
tings screen. ( P.407)
2 Select “Data Usage Mes-
sage”.
3 Change the setting as
desired.
Setup
The settings of Toyota apps
can be changed.
Displaying the Toyota
apps settings screen
Toyota apps settings
screen
Data use notification
pop-up settings
Page 408 of 612
4085-18. Toyota apps settings