2022 TOYOTA COROLLA CROSS Owners Manual

5298-2. Steps to take in an emergency
8
When trouble arises
The battery terminal connec-
tions may be loose or cor-
roded. ( P.465)
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.529)
One of the following may be the
cause of the problem:
 The battery may be dis-
charged. ( P.532)
 One or both of the battery ter-
minals may be disconnected.
( P.465)
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the engine does not start,
the following steps can be used as an interim measure to start
the engine if the engine switch is
functioning normally.
Do not use this starting proce-
dure except in case of emer-
gency.
1
Set the parking brake.
( P.171)
2 Check that the shift lever is in
P.
3 Turn the engine switch to
ACC.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the engine can be started
using the above steps, the system
may be malfunctioning. Have the
vehicle inspected by your Toyota
dealer.
The starter motor does
not turn over (vehicles
with a smart key system)
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound.
Emergency start function
(vehicles with a smart key
system)

5308-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on. (Custom-
izable features: P.563)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.120)
Use the mechanical key
( P.103) in order to perform the
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key (vehi-
cles without a smart key
system) or mechanical key
(vehicles with a smart key
system) and the key number
stamped on your key num-
ber plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(vehicles with a smart key
system)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided with your vehicle.
If the electronic key
does not operate prop-
erly (vehicles with a
smar t key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.120)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction or other
key-related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

5318-2. Steps to take in an emergency
8
When trouble arises
following operations:
1Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and moon
roof
*1 (turn and hold)*2
2Opens the windows and moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: This setting must be customized at your Toyota dealer.
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
WARNING
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after ch ecking to make
sure that there is no possibility of
any passenger having any of their
body parts caught in the window
or moon roof.
Also, do not allow children to
operate the mechanical key. It is
possible for children and other
passengers to get caught in the
power window or moon roof.
Starting the engine

5328-2. Steps to take in an emergency
4Press the engine switch
shortly and firmly.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Shift the shift lever to P and press
the engine switch as you normally
do when stopping the engine.
■Electronic key battery
As the above procedure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.483)
■Alarm (if equipped)
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 7 2 )
■Changing engine switch modes
Release the brake pedal and press
the engine switch in step 3 above.
The engine does not start and
modes will be changed each time
the switch is pressed. ( P.166)
If the vehicle batter y
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.

5338-2. Steps to take in an emergency
8
When trouble arises
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with an alarm
( P.72): Confirm that the
electronic key is being car-
ried.
When connecting the jumper (or booster) cables, depending on the
situation, the alarm may activate
and doors locked. (
P. 7 3 )2 Open the hood. ( P.459)
3 Connect a positive jumper cable cl amp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connec t a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the battery
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and maintain at that level for
approximately 5 minutes to
Restarting the engine

5348-2. Steps to take in an emergency
recharge the battery of your
vehicle.
5 Vehicles with a smart key
system: Open and close any
of the doors of your vehicle
with the engine switch OFF.
6 Maintain the engine speed of
the second vehicle and start
the engine of your vehicle by
turning the engine switch to
ON.
7 Once the vehicle’s engine
has started, remove the
jumper cables in the exact
reverse order from which
they were connected.
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the battery is removed or
discharged
●Information stored in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.572)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared. Before remov-
ing the battery te rminals, contact
your Toyota dealer.
■Charging the battery
The electricity stored in the battery
will discharge gradually even when
the vehicle is not in use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine may be unable to
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing
the battery (vehicles with a
smart key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but will start normally
after the second attempt. This is
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the
battery is reconnected, the system
will return to the mode it was in
before the battery was dis-
charged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the
engine switch was in before the
battery discharged, be especially
careful when reconnecting the
battery.
●Vehicles with power back door:
The power back door must be ini-
tialized. ( P. 1 1 5 )
■When replacing the battery
●Use a battery that conforms to

5358-2. Steps to take in an emergency
8
When trouble arises
European regulations.
●Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with
equivalent specifications to a gen-
uine battery. If an unsupported
battery is used, Stop & Start sys-
tem functions may be restricted to
protect the battery.
Also, battery performance may
decrease and the engine may not
be able to restart. Contact your
Toyota dealer for details.
●Use a battery that the case size is
same as the previous one (LN3),
20 hour rate capacity (20HR) is
equivalent (65Ah) or greater, and
performance rating (CCA) is
equivalent (603A) or greater.
• If the sizes differ, the battery can- not be properly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the battery may discharge and the
engine may not be able to start.
●For details, consult your Toyota
dealer.
WARNING
■When removing the battery
terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, le ading to a fire
in addition to electrical shocks
and death or serious injury.
■Avoiding battery fires or
explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighters or allow open
flame near the battery.
■Battery precautions
The battery contains poisonous
and corrosive acidic electrolyte,
while related parts contain lead
and lead compounds. Observe
the following precautions when
handling the battery:
●When working with the battery,
always wear safety glasses and
take care not to allow any bat-
tery fluids (acid) to come into
contact with skin, clothing or the
vehicle body.
●Do not lean over the battery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the battery support,
terminals, and other bat-
tery-related parts.
●Do not allow children near the
battery.

5368-2. Steps to take in an emergency
1Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the engine.
2 If you see steam: Carefully lift
the hood after the steam sub-
sides.
If you do not see steam:
Carefully lift the hood.
3 After the engine has cooled
down sufficiently, inspect the
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan or engine drive belt.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
 The engine coolant tem-
perature gauge ( P.81, 85)
is in the red zone.
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” is shown
on the multi-information dis-
p l a y.
 A loss of engine power is
experienced. (For example,
the vehicle speed does not
increase.)
 Steam comes out from
under the hood.
Correction procedures