
3
1 
5 
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
3-1. Key information 
Keys ...................................188 
3-2. Opening, closing and  
locking the doors 
Side doors..........................193 
Back door...........................201 
Smart entry & start  
system .............................207 
3-3. Adjusting the seats 
Front seats .........................262 
Rear seats .........................264 
Head restraints ..................266 
3-4. Adjusting the steering  
wheel and mirrors 
Steering wheel ...................270 
Inside rear view mirror .......272 
Outside rear view  
mirrors .............................274 
3-5. Opening and closing the  
windows 
Power windows ..................277 
4-1. Before driving 
Driving the vehicle ............. 284 
Cargo and luggage............ 295 
Trailer towing..................... 296 
4-2. Driving procedures 
Power (ignition) switch ...... 305 
EV drive mode................... 312 
Hybrid transmission  
(2ZR-FXE engine) ........... 315 
Hybrid transmission  
(M20A-FXS engine) ........ 319 
Turn signal lever................ 324 
Parking brake .................... 325 
Brake Hold ........................ 330 
4-3. Operating the  
lights and wipers 
Headlight switch ................ 333 
Automatic High Beam ....... 338 
Fog light switch ................. 343 
Windshield wipers and  
washer ............................ 345 
Rear window wiper and  
washer ............................ 348 
4-4. Refueling 
Opening the  
fuel tank cap .................... 350
3Operation of  
each component4Driving 

16Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (left-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 305 
Starting the hybrid system/changing the modes . . . . . . . . .  . .  P. 305 
Emergency stop of the hybrid system . . . . . . . . . . . . . .  . . . . .  P. 671 
When the hybrid system will not start  . . . . . . . . . . . . .  . . . . . .  P. 744 
Warning messages  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . .  P. 692 
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 315 
Shifting the shift lever  . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . .  P. 315 
Precautions against towing . . . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 674 
When the shift lever does not move  . . . . . . . . . . . . . .  . . . . . .  P. 317 
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 166 
Reading the meters/ 
adjusting the instrument cluster light . . . . . . . . . . . . .  . . .  P. 166, 173 
Warning lights/indicator lights  . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 158 
When the warning lights come on . . . . . . . . . . . . . . . .  . . . . . .  P. 681 

24Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (right-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 305 
Starting the hybrid system/changing the modes . . . . . . . . .  . .  P. 305 
Emergency stop of the hybrid system . . . . . . . . . . . . . .  . . . . .  P. 671 
When the hybrid system will not start  . . . . . . . . . . . . .  . . . . . .  P. 744 
Warning messages  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . .  P. 692 
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 315 
Shifting the shift lever  . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . .  P. 315 
Precautions against towing . . . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 674 
When the shift lever does not move  . . . . . . . . . . . . . .  . . . . . .  P. 317 
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 166 
Reading the meters/ 
adjusting the instrument cluster light . . . . . . . . . . . . .  . . .  P. 166, 173 
Warning lights/indicator lights  . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 158 
When the warning lights come on . . . . . . . . . . . . . . . .  . . . . . .  P. 681 

1271-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
WARNING
■Road accident cautions 
Observe  the  following  precautions  to  reduce  the  risk  of  death  o r  serious 
injury: 
● Pull  your vehicle  off  the road,  apply the parking brake,  shift the shift  lever 
to P, and turn the hybrid system off. 
● Do not touch the high voltage parts, cables and connectors. 
● If  electric  wires  are  exposed  inside  or  outside  your  vehicle,  an  electric 
shock may occur. Never touch exposed electric wires. 
● 2ZR-FXE engine (for Guadelope, Martinique, F. Guiana and Greenland): If 
a fluid leak occurs, do not touch the fluid as it may be strong  alkaline elec- 
trolyte  from  the  hybrid  battery  (traction  battery).  If  it  comes   into  contact 
with your skin or eyes, wash it off immediately with a large am ount of water 
or, if possible, boric acid solution. Seek immediate medical at tention. 
● 2ZR-FXE  engine  (except  for  Guadelope,  Martinique,  F.  Guiana  and 
Greenland): Do not touch the batte ry if liquid is leaking from or adhering to 
it. If electrolyte (carbonic-based organic electrolyte) from th e hybrid battery 
(traction  battery)  comes  into  contact  with  the  eyes  or  skin,  it   could  cause 
blindness  or  skin  wounds.  In  the  unlikely  event  that  it  comes  i nto  contact 
with the eyes or skin, wash it of f immediately with a large amount of water, 
and seek immediate medical attention. 
● 2ZR-FXE  engine  (except  for  Guadelope,  Martinique,  F.  Guiana  and 
Greenland):  If  electrolyte  is  leaking  from  the  hybrid  battery  ( traction  bat- 
tery),  do  not  approach  the  vehicle.  Even  in  the  unlikely  event  that  the 
hybrid  battery  (traction  battery)  is  damaged,  the  internal  cons truction  of 
the  battery  will  prevent  a  large  amount  of  electrolyte  from  lea king  out. 
However, any electrolyte that does leak out will give off a vap or. This vapor 
is an irritant to skin and eyes and could cause acute poisoning  if inhaled. 
● 2ZR-FXE  engine  (except  for  Guadelope,  Martinique,  F.  Guiana  and 
Greenland):  Do  not  bring  burning  or   high-temperature  items  close  to  the 
electrolyte. The electrolyte may ignite and cause a fire. 
● If a fire occurs in the Hybrid Electric Vehicle, leave the vehicle as soon as 
possible.  Never  use  a  fire  extinguisher  that  is  not  meant  for  e lectric  fires. 
Using even a small amount of water may be dangerous. 
● If  your  vehicle  needs  to  be  towed,  do  so  with  front  wheels  raised.  If  the 
wheels connected to the electric motor (traction motor) are on  the ground 
when  towing,  the  motor  may  continue  to  generate  electricity.  Th is  may 
cause a fire. ( P. 674) 
● Carefully  inspect  the  ground  under  the  vehicle.  If  you  find  that  liquid  has 
leaked onto the ground, the fuel system may have been damaged.  Leave 
the vehicle as soon as possible. 

283
4Driving
C-HR_HV_OM_Europe_OM10720E 
4-1. Before driving 
Driving the vehicle ............. 284 
Cargo and luggage ............ 295 
Trailer towing ..................... 296 
4-2. Driving procedures 
Power (ignition) switch ....... 305 
EV drive mode ................... 312 
Hybrid transmission  
(2ZR-FXE engine) ........... 315 
Hybrid transmission  
(M20A-FXS engine) ......... 319 
Turn signal lever ................ 324 
Parking brake .................... 325 
Brake Hold ......................... 330 
4-3. Operating the  
lights and wipers 
Headlight switch ................ 333 
Automatic High Beam ........ 338 
Fog light switch .................. 343 
Windshield wipers and  
washer ............................. 345 
Rear window wiper and  
washer ............................. 348 
4-4. Refueling 
Opening the  
fuel tank cap .................... 350 
4-5. Using the driving support  
systems 
Toyota Safety Sense ......... 355 
PCS  
(Pre-Collision System) ..... 369 
LTA  
(Lane Tracing Assist)....... 387 
RSA (Road Sign Assist)..... 402 
Dynamic radar cruise  
control with  
full-speed range ............... 410 
Cruise control..................... 427 
Driving mode select ........... 432 
Speed limiter ...................... 434 
BSM  
(Blind Spot Monitor) ......... 437 
Toyota parking  
assist-sensor ................... 456 
RCTA (Rear Crossing  
Traffic Alert) ..................... 469 
PKSB (Parking Support  
Brake) .............................. 477 
Parking Support Brake  
function (static objects) .... 485 
Parking Support Brake  
function 
(rear-crossing vehicles) ... 489 
S-IPA (Simple Intelligent  
Parking Assist System).... 492 
GPF (Gasoline Particulate  
Filter) system  .................. 531 
Driving assist systems ....... 532 
4-6. Driving tips 
Hybrid Electric Vehicle  
driving tips ....................... 540 
Winter driving tips .............. 543 

2964-1. Before driving
C-HR_HV_OM_Europe_OM10720E
Trailer towing
2ZR-FXE  engine  for  Guadeloupe,  Martinique,  F.  Guiana  and 
Svalbard
Toyota  does  not  recommend 
towing a trailer with your vehi- 
cle. 
Toyota  also  does  not  recom- 
mend  the  installation of a  tow 
hitch or the use of a tow hitch
carrier  for  a  wheelchair, 
scooter,  bicycle,  etc.  Your 
vehicle  is  not  designed  for
trailer towing or for the use of
tow hitch mounted carriers.
Except for 2ZR-FXE engine for Guadeloupe, Martinique, F. Guiana 
and Svalbard
Your vehicle is designed primarily as a passenger carrying vehi - 
cle. Towing a trailer will have an adverse effect on handling,  per- 
formance, braking, durability, and fuel consumption. Your safet y 
and satisfaction depend on the proper use of correct equipment
and  cautious  driving  habits.  For  your  safety  and  the  safety  of 
others, do not overload the vehicle or trailer. 
To tow a trailer safely, use extreme care and drive the vehicle  in 
accordance  with  the  trailer’s  characteristics  and  operating  con - 
ditions. 
Toyota warranties do not apply to damage or malfunction 
caused by towing a trailer for commercial purposes. 
Ask  your  local  authorized  Toyota  retailer  or  Toyota  authorized 
repairer, or any reliable repairer for further details before t owing, 
as there are additional legal requirements in some countries. 

2974-1. Before driving
4
Driving
C-HR_HV_OM_Europe_OM10720E
◆Weight limits 
Check  the  allowable  towing  capacity,  GVM  (Gross  Vehicle  Mass), 
MPAC  (Maximum  Permissible  Axle  Capacity),  and  permissible 
drawbar load before towing. ( P. 766)
◆Towing hitch/bracket 
Toyota  recommends  the  use  of  the  Toyota  hitch/bracket  for  your 
vehicle. Other products of a suitable nature and comparable qua lity 
may also be used. 
For  vehicles  where  the  towing  device  blocks  any  of  the  lights  o r 
license plate, the following shall be observed: 
● Do  not  use  towing  devices  that  cannot  be  easily  removed  or 
repositioned. 
● Towing  devices  must  be  removed  or  repositioned  when  not  in 
use.
■Total trailer weight and permissible drawbar load 
Total trailer weight
Weight  of  the  trailer  itself  plus 
the  trailer  load  should  be  within 
the  maximum  towing  capacity.
Exceeding this weight is danger- 
ous. ( P. 766) 
When towing a trailer, use a fric- 
tion  coupler  or  friction  stabilizer 
(sway control device).
Permissible drawbar load
Allocate  the  trailer  load  so  that  the  drawbar  load  is  greater  t han  25  kg 
(55.1  lb.)  or  4%  of  the  towing  capacity.  Do  not  let  the  drawbar   load 
exceed the indicated weight. ( P. 766)
Important points regarding trailer loads 

2984-1. Before driving
C-HR_HV_OM_Europe_OM10720E 
■Information tag (manufacturer’s label) 
Gross vehicle mass
The  combined  weight  of  the  driver,  passengers,  luggage,  towing  hitch, 
total  curb  mass  and  drawbar  load  should  not  exceed  the  gross  ve hicle 
mass by more than 100 kg (220.5 lb.). Exceeding this weight is  danger- 
ous.
Maximum permissible rear axle capacity
The weight borne by the rear axle should not exceed the maximum  per- 
missible  rear  axle  capacity  by  15%  or  more.  Exceeding  this  weig ht  is 
dangerous. 
The  values  for  towing  capacity  were  derived  from  testing  conduc ted  at 
sea  level.  Take  note  that  engine  output  and  towing  capacity  wil l  be 
reduced at high altitudes.
Ty pe  AType B
WARNING
■ When the gross vehicle mass or maximum permissible axle capacity is 
exceeded 
Failing to observe this precaution may lead to an accident caus ing death or 
serious injury. 
● Add an additional 20.0 kPa (0.2 kgf/cm2 or bar, 3 psi) to the recommended 
tire inflation pressure value. ( P. 776) 
● Do  not  exceed  the  established  speed  limit  for  towing  a  trailer in  built-up 
areas or 100 km/h (62 mph), whichever is the lower.