
5
1 
5 
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
5-1. Using the air conditioning  
system and defogger 
Air conditioning system ......548 
Heated steering wheel/ 
seat heaters .....................557 
5-2. Using the interior lights 
Interior lights list .................559 
• Interior lights ..................560
• Personal lights ...............560 
5-3. Using the storage  
features 
List of storage features ......562 
• Glove box ......................563 
• Console box ..................563 
• Bottle holders ................564
• Cup holders ...................565 
Luggage compartment  
features............................566 
5-4. Using the other interior  
features 
Other interior features ........574 
• Sun visors ......................574 
• Vanity mirrors ................574
• Clock .............................575
• Power outlet ..................576
• Assist grips ....................577 
6-1. Maintenance and care 
Cleaning and protecting the  
vehicle exterior ................ 580 
Cleaning and protecting the  
vehicle interior ................. 586 
6-2. Maintenance 
Maintenance  
requirements ................... 590 
6-3. Do-it-yourself  
maintenance 
Do-it-yourself service  
precautions ..................... 593 
Hood.................................. 596 
Positioning a floor jack ...... 598 
Engine compartment ......... 599 
12-volt battery  
(M20A-FXS engine) ........ 612 
Tires .................................. 616 
Tire inflation pressure........ 632 
Wheels .............................. 634 
Air conditioning filter .......... 637 
Hybrid battery  
(traction battery) 
air intake vent and filter ... 640 
Electronic key battery ........ 645 
Checking and replacing  
fuses ............................... 648 
Light bulbs ......................... 653
5Interior features6Maintenance and care 

17Pictorial index
C-HR_HV_OM_Europe_OM10720E 
Multi-information display  .  . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 170 
If a warning message or indicator is displayed  . . . . . . . .  . . . .  P. 692 
Turn signal lever  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . .  P. 324 
Headlight switch  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . .  P. 333 
Headlights/front position lights/ 
tail lights/daytime running lights. . . . . . . . . . . . . . .  . . . . . . . . .  P. 333 
Front fog lights*1/rear fog light  . . . . . . . . . . . . . . . . . . . . . . . .   P. 343 
Windshield wiper and washer switch  . . . . . . . . . . . . . .  . . .  P. 345 
Rear window wiper and washer switch . . . . . . . . . . . . . .  . .  P. 348 
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . .  P. 345, 348 
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . .  P. 611 
Headlight cleaners*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   P. 345 
Emergency flasher switch  . . . . . . . . . . . . . . . . . . .  . . . . . . .  P. 670 
Hood lock release lever  . . . . . . . . . . . . . . . . . . . .  . . . . . . . .  P. 596 
Tilt and telescopic steering lock release lever . . . . . . . .  . .  P. 270 
Air conditioning system . . . . . . . . . . . . . . . . . . . .  . . . . . . . .  P. 548 
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 548 
Rear window defogger. . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 552 
Seat heaters*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . .  P. 557 
Navigation/multimedia system*1, 2
Energy monitor/consumption screen . . . . . . . . . . . . . . .  . . . . .  P. 179
*1: If equipped
*2: For vehicles with navigation/multimedia system, refer to 
“Navigation and multimedia system Owner’s manual” or “Multimedi a owner’s manual”. 

25Pictorial index
C-HR_HV_OM_Europe_OM10720E 
Multi-information display  .  . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 170 
If a warning message or indicator is displayed  . . . . . . . .  . . . .  P. 692 
Turn signal lever  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . .  P. 324 
Headlight switch  . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . .  P. 333 
Headlights/front position lights/ 
tail lights/daytime running lights. . . . . . . . . . . . . . .  . . . . . . . . .  P. 333 
Front fog lights*1/rear fog light  . . . . . . . . . . . . . . . . . . . . . . . .   P. 343 
Windshield wiper and washer switch  . . . . . . . . . . . . . .  . . .  P. 345 
Rear window wiper and washer switch . . . . . . . . . . . . . .  . .  P. 348 
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . .  P. 345, 348 
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . .  P. 611 
Emergency flasher switch  . . . . . . . . . . . . . . . . . . .  . . . . . . .  P. 670 
Hood lock release lever  . . . . . . . . . . . . . . . . . . . .  . . . . . . . .  P. 596 
Tilt and telescopic steering lock release lever . . . . . . . .  . .  P. 270 
Air conditioning system . . . . . . . . . . . . . . . . . . . .  . . . . . . . .  P. 548 
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . .  P. 548 
Rear window defogger. . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 552 
Seat heaters*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . .  P. 557 
Navigation/multimedia system*1, 2
Energy monitor/consumption screen . . . . . . . . . . . . . . .  . . . . .  P. 179
*1: If equipped
*2: For vehicles with navigation/multimedia system, refer to 
“Navigation and multimedia system Owner’s manual” or “Multimedi a owner’s manual”. 

491-1. For safe use
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■If the SRS airbags deploy (inflate) 
● Slight abrasions, burns, bruising, etc., may be sustained from SRS airbags, 
due to the extremely high speed depl oyment (inflation) by hot gases. 
● A loud noise and white powder will be emitted. 
● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as 
well as the front seats, parts of the front and rear pillars, a nd roof side rails, 
may be hot for several minutes. The airbag itself may also be h ot. 
● The windshield may crack. 
● The  hybrid  system  will  be  stopped  and  fuel  supply  to  the  engine  will  be 
stopped. ( P. 124) 
● For  eCall  subscribers,  if  any  of  the following situations occur,  the system is 
designed to  send  an emergency  call to  the  response  center,  noti fying  them 
of the vehicle’s  location (without  needing to push the “SOS” bu tton)  and  an 
agent will attempt to speak with the occupants to ascertain the  level of emer- 
gency  and  assistance  required.  If  the  occupants  are  unable  to  c ommuni- 
cate,  the  agent  automatically  treats  the  call  as  an  emergency  a nd  helps  to 
dispatch the necessary emergency services. ( P. 97) 
• An SRS airbag is deployed. 
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision. 
■ SRS airbag deployment conditions (SRS front airbags) 
● The SRS front airbags will deploy in the event of an impact that exceeds the 
set threshold level (the level of force corresponding to an app roximately 20 - 
30 km/h [12 - 18 mph] frontal collision with a fixed wall that  does not move or 
deform). 
However, this threshold veloci ty will be considerably higher in the following 
situations: 
• If  the  vehicle  strikes  an  object,  such  as  a  parked  vehicle  or  sign  pole, 
which can move or deform on impact
• If  the  vehicle  is  involved  in  an  underride  collision,  such  as  a  collision  in 
which  the  front  of  the  vehicle  “underrides”,  or  goes  under,  the   bed  of  a 
truck 
● Depending  on  the  type  of  collision,  it  is  possible  that  only  the  seat  belt 
pretensioners will activate. 

501-1. For safe use
C-HR_HV_OM_Europe_OM10720E 
■ SRS airbag deployment conditions (SRS side and curtain shield airbags) 
● The  SRS  side  and  curtain  shield  airbags  will  deploy  in  the  event  of  an 
impact that exceeds the set threshold level (the level of force  corresponding 
to the impact force produced by an approximately 1500 kg [3300  lb.] vehicle 
colliding with the vehicle cabin from a direction perpendicular  to the vehicle 
orientation at an approximate speed of 20 - 30 km/h [12 - 18 mp h]). 
● Both  SRS  curtain  shield  airbags  may  also  deploy  in  the  event  of a severe 
frontal collision. 
■ Conditions under which the SRS airbags may deploy (inflate), other than 
a collision 
The  SRS  front  airbags  and  SRS  curtain  shield  airbags  may  also  d eploy  if  a 
serious  impact  occurs  to  the  underside  of  your  vehicle.  Some  ex amples  are 
shown in the illustration. 
■ Types  of  collisions  that  may  not  deploy  the  SRS  airbags  (SRS  front 
airbags) 
The  SRS  front  airbags  do  not  generally  inflate  if  the  vehicle  i s  involved  in  a 
side  or  rear  collision,  if  it  rolls  over,  or  if  it  is  involved  in  a  low-speed  frontal 
collision.  But,  whenever  a  collision  of  any  type  causes  suffici ent  forward 
deceleration of the vehicle, depl oyment of the SRS front airbags may occur. 
● Hitting a curb, edge of pavement or hard 
surface 
● Falling into or jumping over a deep hole 
● Landing hard or falling 
● Collision from the side 
● Collision from the rear 
● Vehicle rollover 

1201-4. Hybrid system
C-HR_HV_OM_Europe_OM10720E
■Regenerative braking 
● In the following situations, kinetic energy is converted to electric energy and 
deceleration force can be obtained in conjunction with the rech arging of the 
hybrid battery (traction battery). 
• The accelerator pedal is released while driving with the shift  lever in D, B 
(2ZR-FXE engine) or S (M20A-FXS engine). 
• The  brake  pedal  is  depressed  while  driving  with  the  shift  leve r  in  D,  B 
(2ZR-FXE engine) or S (M20A-FXS engine). 
● While the GPF system (P. 531) is operating to regenerate the exhaust gas 
filter, the hybrid battery (traction battery) may not be rechar ged. 
■ EV indicator 
■ Conditions in which the gasoline engine may not stop 
The gasoline engine starts and stops automatically. However, it  may not stop 
automatically in the following conditions*: 
● During gasoline engine warm-up 
● During hybrid battery (traction battery) charging 
● When the temperature of the hybrid battery (traction battery) is high or low 
● When the heater is switched on
*: Depending  on  the  circumstances,  the  gasoline  engine  may  also  not  stop 
automatically in situations other than those above. 
■ Charging the hybrid battery (traction battery) 
As  the  gasoline  engine  charges  the  hybrid  battery  (traction  bat tery),  the  bat- 
tery  does  not  need  to  be  charged  from  an  outside  source.  Howeve r,   if   t h e 
vehicle  is  left  parked  for  a  long  time  the  hybrid  battery  (trac tion  battery)  will 
slowly  discharge.  For  this  reason,  be  sure  to  drive  the  vehicle   at  least  once 
every  few  months  for  at  least  30  minutes  or  16 km  (10  miles).  If   the  hybrid 
battery (traction battery) becomes fully discharged and you are  unable to start 
the hybrid system, contact any authorized Toyota retailer or To yota authorized 
repairer, or any r eliable repairer. 
The  EV  indicator  comes  on  when  the 
vehicle  is  driven  using  only  the  electric 
motor  (traction  motor)  or  the  gasoline 
engine is stopped. 

123
1
1-4. Hybrid system
For safety and security
C-HR_HV_OM_Europe_OM10720E
Hybrid system precautions
The illustration is an example for explanation and may differ from the 
actual item.
Take care when handling the hybrid system, as it is a high volt - 
age  system  (about  600  V*1  or  650  V*2  at  maximum)  as  well  as 
contains parts  that  become extremely  hot when  the  hybrid  sys- 
tem  is  operating.  Obey  the  warning  labels  attached  to  the  vehi-
cle.
*1: 2ZR-FXE engine
*2: M20A-FXS engine
Warning label 
Service plug 
Hybrid battery (traction battery) 
High voltage cables (orange) 
Electric motor (traction motor) 
Power control unit 
Air conditioning compressor 

1251-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■If  a  warning  light  comes  on,  a  warning  message  is  displayed,  or the 
12-volt battery is disconnected 
The hybrid system may not start. In this case, try to start the  system again. If 
the  “READY”  indicator  does  not  come  on,  contact  any  authorized  To y o t a 
retailer or Toyota authorized repairer, or any reliable repaire r. 
■ Running out of fuel 
When the vehicle has run out of fuel and the hybrid system cann ot be started, 
refuel  the  vehicle  with  at  leas t  enough  gasoline  to  make  the  low  fuel  level 
warning  light  ( P.  685)  go  off.  If  there  is  only  a  small  amount  of  fuel,  the 
hybrid system may not be able to start. (The standard amount of  fuel is about 
7.5 L [2.0 gal., 1.7 Imp.gal.], when the vehicle is on a level  surface. This value 
may  vary  when  the  vehicle  is  on  a  slope. Add  extra  fuel  when  th e  vehicle  is 
inclined.) 
■ Electromagnetic waves 
● High  voltage parts  and cables on Hybrid Electric Vehicles incorporate  elec- 
tromagnetic  shielding,  and  therefore  emit  approximately  the  sam e  amount 
of  electromagnetic  waves  as  conventional  gasoline  powered  vehic les  or 
home electronic appliances. 
● Your  vehicle  may  cause  sound  interference  in  some  third  party-produced 
radio parts. 
■ Hybrid battery (traction battery) 
The hybrid battery (traction battery) has a limited service lif e. The lifespan of 
the  hybrid  battery  (traction  battery)  can  change  in  accordance  with  driving 
style and driving conditions. 
■ Declaration of conformity 
This model conforms to hydrogen emissions according to regulati on ECE100 
(Battery electric vehicle safety).