
1481-5. Theft deterrent system
C-HR_HV_OM_Europe_OM10720E
Do one of the following to deactivate or stop the alarm. 
● Unlock  the  doors  using  the  entry  function  (if  equipped)  or  wireless 
remote control. 
● Start  the  hybrid  system.  (The  alarm  will  be  deactivated  or  stopped 
after a few seconds.)
■ System maintenance 
The vehicle has a maintenance-free type alarm system. 
■ Items to check before locking the vehicle 
To prevent unexpected triggering of the alarm and vehicle theft , make sure of 
the following. 
● Nobody is in the vehicle. 
● The side windows are closed before the alarm is set. 
● No valuables or other personal items are left in the vehicle.
Deactivating or stopping the alarm 

1883-1. Key information
C-HR_HV_OM_Europe_OM10720E
Keys
The following keys are provided with the vehicle. 
Electronic keys
• Operating  the  smart  entry  & 
start system ( P. 207) 
• Operating  the  wireless  remote 
control function
Mechanical keys 
Key number plate 
Locks all the doors ( P. 194) 
Closes the side windows*
( P. 194) 
Unlocks all the doors ( P.   1 9 4 ) 
Opens the side windows*
( P. 194)
*: These  settings  must  be  customized  at  any  authorized  Toyota  retailer  or 
Toyota authorized repairer, or any reliable repairer.
The keys
Wireless remote control 

1903-1. Key information
C-HR_HV_OM_Europe_OM10720E 
■ Electronic key battery depletion 
● The standard battery life is 1 to 2 years. 
● If the battery becomes low, an alarm will sound in the cabin and a message 
will  be  displayed  on  the  multi-information  display  when  the  hyb rid  system 
stops. 
● As  the electronic key  always  receives radio waves, the  battery will become 
depleted even if the electronic key is not used. The following  symptoms indi- 
cate  that  the  electronic  key  battery  may  be  depleted.  Replace  t he  battery 
when necessary. ( P. 645) 
• The  smart  entry  &  start  system  or  the  wireless  remote  control  does  not 
operate. 
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on. 
The  battery  can  be  exchanged  by  the  users.  ( P.  645)  However,  as  there 
may  be  damage  to  the  key  when  exchanging,  it  is  recommended  to  have 
the  battery  exchanged  at  any  authorized  Toyota  retailer  or  Toyo ta  autho- 
rized repairer, or any reliable repairer. 
● To  avoid  serious  deterioration,  do  not  leave  the  electronic  key  within  1  m 
(3 ft.) of the following electr ical appliances that produce a magnetic field: 
•TVs 
• Personal computers
• Cellular phones, cordless phones and battery chargers 
• Recharging cellular phones or cordless phones 
• Table lamps
• Induction cookers 

1953-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ Security feature 
If  a  door  is  not  opened  within  approximately  30  seconds  after  t he  vehicle  is 
unlocked, the security feature automatically locks the vehicle  again. 
■ When the door cannot be locked by the lock sensor on the surface of the 
front door handle (vehicl es with an entry function) 
■ Door lock buzzer 
If  an  attempt  to  lock  the  doors  using  the  entry  function  or  wir eless  remote 
control is made when a door is not fully closed, a buzzer will  sound  continu- 
ously  for  5  seconds.  Fully  close  the  door  to  stop  the  buzzer,  a nd  lock  the 
doors again. 
■ Setting the alarm (if equipped) 
Lock the doors will set the alarm system. ( P. 147) 
■ If the smart entry & start system or the wireless remote control does not 
operate properly 
● Use the mechanical key to lock and unlock the doors. (P. 746) 
● Replace the key battery with a new one if it is depleted. (P. 645) 
Use your palm to touch the lock sensor. 

1983-2. Opening, closing and locking the doors
C-HR_HV_OM_Europe_OM10720E
■Switching  the  door  unlock  function  (vehicles  with  a  smart  entry & start 
system equipped with entry function) 
It is possible to set which doors the entry function unlocks us ing the wireless 
remote control.  
Turn the power switch off.
Cancel the intrusion sensor of the alarm system to prevent unin tended trig- 
gering of the alarm while c hanging the settings. (if equipped) (P. 151) 
When the indicator light on the key surface is not on, press an d hold   for 
approximately 5 seconds while pressing and holding  . 
The  setting  changes  each  time  an  operation  is  performed,  as  sho wn  below. 
(When changing the setting continuously, release the buttons, w ait for at least 
5 seconds, and repeat step  .) 
For  vehicles  with  an  alarm:  To  prevent  unintended  triggering  of   the  alarm, 
unlock the doors using the wireless remote control and open and  close a door 
once after the settings have been changed. (If a door is not op ened within 30 
seconds after   is pressed, the doors will be locked again and t he alarm will 
automatically be set.) 
In a case that the alarm is triggered, immediately stop the ala rm. (P. 147)
1
2
3
3
Multi-information  
displayUnlocking functionBeep
(Left-hand drive 
vehicles)
Holding  the  driver’s
door  handle  unlocks
only the driver’s door.
Exterior: Beeps 3 times  
Interior: Pings once
(Right-hand drive  
vehicles)
Holding  the  front  pas-
senger’s  door  handle
unlocks all the doors.
Holding  a  door  handle 
unlocks all the doors.
Exterior: Beeps twice
Interior: Pings once 

201
3
3-2. Opening, closing and locking the doors
Operation of each component
C-HR_HV_OM_Europe_OM10720E
Back door
◆Entry  function  (vehicles  with  a  smart  entry  &  start  system
equipped with entry function) 
Carry the electronic key to enable this function. 
Press  the  button  to  unlock 
the back door.
The door cannot be unlocked for 
3  seconds  after  the  door  is 
locked.
Press  the  button  to  lock  the 
back door.
Check  that  the  door  is  securely 
locked.
◆Wireless remote control 
 P.   1 9 4
◆Door lock switches 
 P.   1 9 6
The  back  door  can  be  unlocked/locked  and  opened/closed  by 
the following procedures.
Unlocking and locking the back door 

2093-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ When  “Entry  &  Start  System  Malfunction.  See  Owner’s  Manual.”  is dis- 
played on the multi-information display 
The system may be malfunctioning. Have the vehicle inspected by  any autho- 
rized  Toyota  retailer  or  Toyota  authorized  repairer,  or  any  rel iable  repairer 
immediately. 
■ Battery-saving function 
The battery-saving function will be activated in order to preve nt the electronic 
key battery and the 12-volt battery from being discharged while  the vehicle is 
not operated for a long time. 
● In  the  following  situations,  the  smart  entry  &  start  system  may  take  some 
time to unlock the doors. 
• The  electronic  key  has  been  left  within  approximately  2  m  (6  f t.)  of  the 
outside of the vehicle for 10 minutes or longer. 
• The smart entry & start system has not been used for 5 days or  longer. 
● If  the  smart  entry  &  start  system  has  not  been  used  for  14  days  or  longer, 
the  doors  cannot  be  unlocked  at  any  doors  except  the  driver’s  d oor.  In  this 
case,  hold  the  driver’s  door  handle,  or  use  the  wireless  remote   control  or 
mechanical key to unlock the doors. 
■ Electronic Key Battery-Saving Function 
When  battery-saving  mode  is  set,  battery 
depletion  is  minimized  by  stopping  the 
electronic key from receiving radio waves. 
Press    twice  while  pressing  and 
holding  . Confirm that the electronic 
key indicator flashes 4 times. 
While  the  battery-saving  mode  is  set,  the 
smart  entry  &  start  system  cannot  be 
used. To cancel the function, press any of
the electronic key buttons. 

2113-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ Note for the entry function 
● Even when the electronic key is within the effective range (detection areas), 
the system may not operate properly in the following cases: 
• The electronic key is too close to the window or outside door  handle, near 
the ground, or in a high place when the doors are locked or unl ocked. 
• The  electronic  key  is  near  the  ground  or  in  a  high  place,  or  t oo  close  to 
the rear bumper center w hen the back door is opened. 
• The electronic key is on the instrument panel, floor, or in th e door pockets 
or  glove  box  when  the  hybrid  syst em  is  started  or  power  switch modes 
are changed. 
● Do  not  leave  the  electronic  key  on  top  of  the  instrument  panel or  near  the 
door pockets when exiting the vehicle. Depending on the radio w ave recep- 
tion conditions, it may be detected by the antenna outside the  cabin and the 
door will become lockable from the outside, possibly trapping t he electronic 
key inside the vehicle. 
● As long as the electronic key is within the effective range, the doors may be 
locked  or  unlocked  by  anyone.  However,  only  the  doors detecting  the elec- 
tronic key can be used to unlock the vehicle. 
● Even if the electronic key is not inside the vehicle, it may be possible to start 
the hybrid system if the electronic key is near the window. 
● The  doors  may  unlock  or  lock  if  a  large  amount  of  water  splashes  on  the 
door handle, such as in the rain or in a car wash when the elec tronic key is 
within  the  effective  range.  (The  doors  will  automatically  be  lo cked  after 
approximately 30 seconds if the doors are not opened and closed .) 
● If  the  wireless  remote  control  is  used  to  lock  the  doors  when  the electronic 
key  is  near  the  vehicle,  there  is  a  possibility  that  the  door  m ay  not  be 
unlocked  by  the  entry  function.  (Use  the  wireless  remote  contro l  to  unlock 
the doors.) 
● Touching  the  door  lock  sensor  while  wearing  gloves  may  delay  or  prevent 
lock operation. Remove the gloves and touch the lock sensor aga in. 
● If  the door handle  becomes  wet  while  the  electronic  key  is  within the effec- 
tive range, the door may lock and unlock repeatedly. In that ca se, follow the 
following correction procedures to wash the vehicle. 
• Place  the  electronic  key  in  a  location  2  m  (6  ft.)  or  more  awa y  from  the 
vehicle. (Take care to ensure that the key is not stolen.) 
• Set the electronic key to battery-saving mode to disable the s mart entry & 
start system. ( P. 209)