Page 215 of 818
2133-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E
■ If the smart entry & start system does not operate properly
● Locking and unlocking the doors: Use the mechanical key. (P. 746)
● Starting the hybrid system: P. 747
■ Customization
Settings (e.g. smart entry & start system) can be changed.
(Customizable features: P. 781)
■ If the smart entry & start system has been deactivated in a customized
setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 194, 746)
● Starting the hybrid system and changing power switch modes: P. 747
● Stopping the hybrid system: P. 306
Page 610 of 818

6086-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas whic h is flam-
mable and explosive. Therefore, observe the following precautio ns before
recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles with entry function: Unlocking the doors using the smart entry &
start system may not be possible immediately after reconnecting the 12-volt
battery. If this happens, use the wireless remote control or th e mechanical
key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. H owever, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to t he status it
was in before the 12-volt battery was disconnected. Make sure t o turn off
the power switch before disconnect the 12-volt battery. Take ex tra care
when connecting the 12-volt battery if the power switch mode pr ior to dis-
charge is unknown.
If the system will not start even after multiple attempts at al l methods above,
contact any authorized Toyota retailer or Toyota authorized rep airer, or any
reliable repairer.
1
2
3
Page 615 of 818

6136-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas whic h is flam-
mable and explosive. Therefore, observe the following precautio ns before
recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles with entry function: Unlocking the doors using the smart entry &
start system may not be possible immediately after reconnecting the 12-volt
battery. If this happens, use the wireless remote control or th e mechanical
key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. H owever, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to t he status it
was in before the 12-volt battery was disconnected. Make sure t o turn off
the power before disconnect the 12-volt battery. Take extra car e when con-
necting the 12-volt battery if the power switch mode prior to d ischarge is
unknown.
If the system will not start even after multiple attempts all m ethods above,
contact any authorized Toyota retailer or Toyota authorized rep airer, or any
reliable repairer.
1
2
3
Page 648 of 818

6466-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
Remove the depleted battery.
When removing the cover, if the
battery cannot be seen due to the
electronic key module attaching to
the upper cover, remove the elec-
tronic key module from the cover
so that the battery is visible as
shown in the illustration.
Use an appropriate sized flathead
screwdriver when removing the
battery.
Insert a new battery with the “+” terminal facing up.
When installing, reverse the steps listed.
■ Use a CR2032 lithium battery
● Batteries can be purchased at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer, local electrical appliance shops
or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the key battery is depleted
The following symptoms may occur:
● The smart entry & start system, push button start and wireless remote con-
trol will not function properly.
● The operational range will be reduced.
3
4
Page 748 of 818
7467-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
If the electronic key does not operate
properly
Use the mechanical key ( P. 189) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: These settings must be custom-
ized at any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
( P. 781)
If communication between the electronic key and vehicle is inter-
rupted ( P. 210) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireles s
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pr o-
cedure below.
Locking and unlocking the doors
Page 755 of 818

7537-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
■When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Us e the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-vol t battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12 -volt battery.
■ When replacing the 12-volt battery
2ZR-FXE engine
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equivalent (45Ah) or greater, a nd perfor-
mance rating (CCA) is equivalent (286A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly se cured.
• If the 20 hour rate capacity is low, even if the time period w here the vehi-
cle is not used is a short time, the 12-volt battery may discha rge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Page 786 of 818
7848-2. Customization
C-HR_HV_OM_Europe_OM10720E
■Instrument cluster ( P. 173)
■Smart entry & start system and wireless remote control
( P. 193, 201, 207)
FunctionDefault settingCustomized
setting
Sensor sensitivity for
darkening the brightness
of the instrument cluster
depending on the outside
brightness
Standard-2 to 2––O
Sensor sensitivity for
returning the brightness of
the instrument cluster to
the original level depend-
ing on the outside bright-
ness
Standard-2 to 2––O
FunctionDefault settingCustomized
setting
Operation signal (emer-
gency flashers)OnOff–OO
Unlocking operation
All doors
unlocked in
one step
Driver’s door
unlocked in
one step, all
doors
unlocked in
two step
–OO
Time elapsed before the
automatic door lock func-
tion is activated if a door is
not opened after being
unlocked
30 seconds
60 seconds
–OO
120 seconds
Open door reminder
buzzer (When locking the
vehicle)
OnOff––O
Page 787 of 818
7858-2. Customization
C-HR_HV_OM_Europe_OM10720E
8
Vehicle specifications
■Smart entry & start system (P. 207)
*: Vehicles without an alarm
■Wireless remote control ( P. 194)
■Outside rear view mirrors (P. 2 7 4 )
FunctionDefault settingCustomized
setting
Smart entry & start sys-
temOnOff–OO
Smart door unlockingAll the doorsDriver’s door–OO
Number of consecutive
door lock operations*2 timesAs many as
desired––O
FunctionDefault settingCustomized
setting
Wireless remote controlOnOff––O
FunctionDefault settingCustomized
setting
Automatic mirror folding
and extending operation
Linked to the
locking/
unlocking of
the doors
Off
––OLinked to
operation of
the power
switch