TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10720E
7-1. Essential information
Emergency flashers ...........670
If your vehicle has to be
stopped in
an emergency ..................671
If the vehicle is submerged
or water on the road is
rising ................................672
7-2. Steps to take in an emergency
If your vehicle needs to be
towed .............................. 674
If you think
something is wrong ......... 680
If a warning light turns on or
a warning buzzer
sounds ............................ 681
If a warning message is
displayed ......................... 692
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit) ........................ 699
If you have a flat tire
(vehicles with a
spare tire) ........................ 729
If the hybrid system will not
start ................................. 744
If the electronic key does
not operate properly ........ 746
If the 12-volt battery is
discharged ...................... 749
If your vehicle overheats ... 757
If the vehicle becomes
stuck................................ 762
7When trouble arises
16Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (left-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 305
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 305
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 671
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 744
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 692
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Shifting the shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 674
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 317
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 166
Reading the meters/
adjusting the instrument cluster light . . . . . . . . . . . . . . . . P. 166, 173
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 681
24Pictorial index
C-HR_HV_OM_Europe_OM10720E
■Instrument panel (right-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 305
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 305
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 671
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 744
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 692
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Shifting the shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 674
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 317
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 166
Reading the meters/
adjusting the instrument cluster light . . . . . . . . . . . . . . . . P. 166, 173
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 681
351-1. For safe use
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
Make sure that you can see the rear of the vehicle clearly by adjusting
the inside and outside rear view mirrors properly. ( P. 272, 274)
Adjusting the mirrors
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the s eat
tracks and stop the seat from locking in place. This may lead t o an acci-
dent and the adjustment mechanism may also be damaged.
● Always observe the legal speed limit when driving on public roads.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force y ourself to con-
tinue driving and take a break immediately.
1191-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
◆When stopped/during start off
The gasoline engine stops* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehic le. At
slow speeds or when traveling down a gentle slope, the engine i s
stopped* and the electric motor (traction motor) is used.
When shift lever is in N, the hybrid battery (traction battery) is not
being charged.
*: When the hybrid battery (traction battery) requires charging o r the engine
is warming up, etc., the gasoline engine will not automatically stop.
( P. 120)
◆During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of t he
hybrid battery (traction battery) is added to that of the gasol ine
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheels operate the electric motor (traction motor) as a pow er
generator, and the hybrid battery (traction battery) is charged .
When driving with the gasoline engine stopped, a sound, which
changes in accordance with the driving speed, will be played in order
to warn people nearby of the vehicle’s approach. The sound will stop
when the vehicle speed exceeds approximately 25 km/h (15 mph).
Acoustic vehicle alerting system
1201-4. Hybrid system
C-HR_HV_OM_Europe_OM10720E
■Regenerative braking
● In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in conjunction with the rech arging of the
hybrid battery (traction battery).
• The accelerator pedal is released while driving with the shift lever in D, B
(2ZR-FXE engine) or S (M20A-FXS engine).
• The brake pedal is depressed while driving with the shift leve r in D, B
(2ZR-FXE engine) or S (M20A-FXS engine).
● While the GPF system (P. 531) is operating to regenerate the exhaust gas
filter, the hybrid battery (traction battery) may not be rechar ged.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions*:
● During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not stop
automatically in situations other than those above.
■ Charging the hybrid battery (traction battery)
As the gasoline engine charges the hybrid battery (traction bat tery), the bat-
tery does not need to be charged from an outside source. Howeve r, if t h e
vehicle is left parked for a long time the hybrid battery (trac tion battery) will
slowly discharge. For this reason, be sure to drive the vehicle at least once
every few months for at least 30 minutes or 16 km (10 miles). If the hybrid
battery (traction battery) becomes fully discharged and you are unable to start
the hybrid system, contact any authorized Toyota retailer or To yota authorized
repairer, or any r eliable repairer.
The EV indicator comes on when the
vehicle is driven using only the electric
motor (traction motor) or the gasoline
engine is stopped.
1211-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■ Charging the 12-volt battery
P. 752
■ After the 12-volt battery has discharged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being d riven by the
hybrid battery (traction battery). If this continues for a few days, contact any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
■ Sounds and vibrations specific to a Hybrid Electric Vehicle
There may be no engine sound or vibration even though the vehic le is able to
move with the “READY” indicator is illuminated. For safety, app ly the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid sy stem is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) when the
hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. (P. 124)
1301-5. Theft deterrent system
C-HR_HV_OM_Europe_OM10720E
Immobilizer system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previousl y
registered in the vehicle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi -
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.