3
1
5
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
3-1. Key information
Keys ...................................188
3-2. Opening, closing and
locking the doors
Side doors..........................193
Back door...........................201
Smart entry & start
system .............................207
3-3. Adjusting the seats
Front seats .........................262
Rear seats .........................264
Head restraints ..................266
3-4. Adjusting the steering
wheel and mirrors
Steering wheel ...................270
Inside rear view mirror .......272
Outside rear view
mirrors .............................274
3-5. Opening and closing the
windows
Power windows ..................277
4-1. Before driving
Driving the vehicle ............. 284
Cargo and luggage............ 295
Trailer towing..................... 296
4-2. Driving procedures
Power (ignition) switch ...... 305
EV drive mode................... 312
Hybrid transmission
(2ZR-FXE engine) ........... 315
Hybrid transmission
(M20A-FXS engine) ........ 319
Turn signal lever................ 324
Parking brake .................... 325
Brake Hold ........................ 330
4-3. Operating the
lights and wipers
Headlight switch ................ 333
Automatic High Beam ....... 338
Fog light switch ................. 343
Windshield wipers and
washer ............................ 345
Rear window wiper and
washer ............................ 348
4-4. Refueling
Opening the
fuel tank cap .................... 350
3Operation of
each component4Driving
5
1
5
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
5-1. Using the air conditioning
system and defogger
Air conditioning system ......548
Heated steering wheel/
seat heaters .....................557
5-2. Using the interior lights
Interior lights list .................559
• Interior lights ..................560
• Personal lights ...............560
5-3. Using the storage
features
List of storage features ......562
• Glove box ......................563
• Console box ..................563
• Bottle holders ................564
• Cup holders ...................565
Luggage compartment
features............................566
5-4. Using the other interior
features
Other interior features ........574
• Sun visors ......................574
• Vanity mirrors ................574
• Clock .............................575
• Power outlet ..................576
• Assist grips ....................577
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................ 580
Cleaning and protecting the
vehicle interior ................. 586
6-2. Maintenance
Maintenance
requirements ................... 590
6-3. Do-it-yourself
maintenance
Do-it-yourself service
precautions ..................... 593
Hood.................................. 596
Positioning a floor jack ...... 598
Engine compartment ......... 599
12-volt battery
(M20A-FXS engine) ........ 612
Tires .................................. 616
Tire inflation pressure........ 632
Wheels .............................. 634
Air conditioning filter .......... 637
Hybrid battery
(traction battery)
air intake vent and filter ... 640
Electronic key battery ........ 645
Checking and replacing
fuses ............................... 648
Light bulbs ......................... 653
5Interior features6Maintenance and care
10
C-HR_HV_OM_Europe_OM10720E
The vehicle is equipped with sophisticated computers that will record certain
data, such as:
• Engine speed /Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cameras. Contact any authorized T oyota
retailer or Toyota authorized repairer, or any reliable repaire r for the loca-
tion of recording cameras.
The recorded data varies according to the vehicle grade level, options and
destinations with which it is equipped. These computers do not record con-
versations or sounds, and only record images outside of the veh icle in certain
situations.
●Data usage
Toyota may use the data recorded in this computer to diagnose m alfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of t he lessee if
the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Recorded image information can be erased by any authorized Toyo ta
retailer or Toyota authorized repairer, or any reliable repaire r.
The image recording function can be disabled. However, if the f unction is
disabled, data from when the system operates will not be availa ble.
The SRS airbag and seat belt pretensioner devices in your Toyot a contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by any authorized Toyota retailer or To yota autho-
rized repairer, or any reliable repairer before you scrap your vehicle.
Vehicle data recording
Scrapping of your Toyota
15Pictorial index
C-HR_HV_OM_Europe_OM10720E
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Precautions for winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 543
To prevent freezing (windshield wiper de-icer*1) . . . . . . . . . . . P. 552
Precautions for using a car wash . . . . . . . . . . . . . . . . . . . . . . P. 583
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 350
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 350
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 769
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 616
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 776
Winter tires/tire chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 543
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 616
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 699, 729
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 770
Coping with overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 757
Camera*1, 2
Headlights/front position lights/
daytime running lights/turn sig nal lights . . . . . . . . . . P. 324, 333
Front fog lights*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 343
Side turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 324
Tail lights/turn signal lights . . . . . . . . . . . . . . . . . . . . . P. 324, 333
Tail lights (LED type)
Turn signal lights (LED type) . . . . . . . . . . . . . . . . . . . . . . . . P. 324
Back-up light (bulb type)
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 333
Rear fog light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 343
Back-up light (LED type)
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Light bulbs of the exterior lights for driving
(Replacing method: P. 653, Watts: P. 778)
*1: If equipped
*2: For vehicles with navigation/multimedia system, refer to
“Navigation and multimedia system Owner’s manual” or “Multimedi a owner’s manual”.
491-1. For safe use
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■If the SRS airbags deploy (inflate)
● Slight abrasions, burns, bruising, etc., may be sustained from SRS airbags,
due to the extremely high speed depl oyment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as
well as the front seats, parts of the front and rear pillars, a nd roof side rails,
may be hot for several minutes. The airbag itself may also be h ot.
● The windshield may crack.
● The hybrid system will be stopped and fuel supply to the engine will be
stopped. ( P. 124)
● For eCall subscribers, if any of the following situations occur, the system is
designed to send an emergency call to the response center, noti fying them
of the vehicle’s location (without needing to push the “SOS” bu tton) and an
agent will attempt to speak with the occupants to ascertain the level of emer-
gency and assistance required. If the occupants are unable to c ommuni-
cate, the agent automatically treats the call as an emergency a nd helps to
dispatch the necessary emergency services. ( P. 97)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■ SRS airbag deployment conditions (SRS front airbags)
● The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an app roximately 20 -
30 km/h [12 - 18 mph] frontal collision with a fixed wall that does not move or
deform).
However, this threshold veloci ty will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt
pretensioners will activate.
1181-4. Hybrid system
C-HR_HV_OM_Europe_OM10720E
Hybrid system features
The illustration is an example for explanation and may differ from the
actual item.
Gasoline engine
Electric motor (traction motor)
Your vehicle is a Hybrid Electric Vehicle. It has characteristi cs
different from conventional vehicles. Be sure you are closely
familiar with the characteristics of your vehicle, and operate it
with care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.
1191-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
◆When stopped/during start off
The gasoline engine stops* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehic le. At
slow speeds or when traveling down a gentle slope, the engine i s
stopped* and the electric motor (traction motor) is used.
When shift lever is in N, the hybrid battery (traction battery) is not
being charged.
*: When the hybrid battery (traction battery) requires charging o r the engine
is warming up, etc., the gasoline engine will not automatically stop.
( P. 120)
◆During normal driving
The gasoline engine is predominantly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of t he
hybrid battery (traction battery) is added to that of the gasol ine
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheels operate the electric motor (traction motor) as a pow er
generator, and the hybrid battery (traction battery) is charged .
When driving with the gasoline engine stopped, a sound, which
changes in accordance with the driving speed, will be played in order
to warn people nearby of the vehicle’s approach. The sound will stop
when the vehicle speed exceeds approximately 25 km/h (15 mph).
Acoustic vehicle alerting system
1201-4. Hybrid system
C-HR_HV_OM_Europe_OM10720E
■Regenerative braking
● In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in conjunction with the rech arging of the
hybrid battery (traction battery).
• The accelerator pedal is released while driving with the shift lever in D, B
(2ZR-FXE engine) or S (M20A-FXS engine).
• The brake pedal is depressed while driving with the shift leve r in D, B
(2ZR-FXE engine) or S (M20A-FXS engine).
● While the GPF system (P. 531) is operating to regenerate the exhaust gas
filter, the hybrid battery (traction battery) may not be rechar ged.
■ EV indicator
■ Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops automatically. However, it may not stop
automatically in the following conditions*:
● During gasoline engine warm-up
● During hybrid battery (traction battery) charging
● When the temperature of the hybrid battery (traction battery) is high or low
● When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not stop
automatically in situations other than those above.
■ Charging the hybrid battery (traction battery)
As the gasoline engine charges the hybrid battery (traction bat tery), the bat-
tery does not need to be charged from an outside source. Howeve r, if t h e
vehicle is left parked for a long time the hybrid battery (trac tion battery) will
slowly discharge. For this reason, be sure to drive the vehicle at least once
every few months for at least 30 minutes or 16 km (10 miles). If the hybrid
battery (traction battery) becomes fully discharged and you are unable to start
the hybrid system, contact any authorized Toyota retailer or To yota authorized
repairer, or any r eliable repairer.
The EV indicator comes on when the
vehicle is driven using only the electric
motor (traction motor) or the gasoline
engine is stopped.