5
1
5
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
5-1. Using the air conditioning
system and defogger
Air conditioning system ......548
Heated steering wheel/
seat heaters .....................557
5-2. Using the interior lights
Interior lights list .................559
• Interior lights ..................560
• Personal lights ...............560
5-3. Using the storage
features
List of storage features ......562
• Glove box ......................563
• Console box ..................563
• Bottle holders ................564
• Cup holders ...................565
Luggage compartment
features............................566
5-4. Using the other interior
features
Other interior features ........574
• Sun visors ......................574
• Vanity mirrors ................574
• Clock .............................575
• Power outlet ..................576
• Assist grips ....................577
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................ 580
Cleaning and protecting the
vehicle interior ................. 586
6-2. Maintenance
Maintenance
requirements ................... 590
6-3. Do-it-yourself
maintenance
Do-it-yourself service
precautions ..................... 593
Hood.................................. 596
Positioning a floor jack ...... 598
Engine compartment ......... 599
12-volt battery
(M20A-FXS engine) ........ 612
Tires .................................. 616
Tire inflation pressure........ 632
Wheels .............................. 634
Air conditioning filter .......... 637
Hybrid battery
(traction battery)
air intake vent and filter ... 640
Electronic key battery ........ 645
Checking and replacing
fuses ............................... 648
Light bulbs ......................... 653
5Interior features6Maintenance and care
TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10720E
7-1. Essential information
Emergency flashers ...........670
If your vehicle has to be
stopped in
an emergency ..................671
If the vehicle is submerged
or water on the road is
rising ................................672
7-2. Steps to take in an emergency
If your vehicle needs to be
towed .............................. 674
If you think
something is wrong ......... 680
If a warning light turns on or
a warning buzzer
sounds ............................ 681
If a warning message is
displayed ......................... 692
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit) ........................ 699
If you have a flat tire
(vehicles with a
spare tire) ........................ 729
If the hybrid system will not
start ................................. 744
If the electronic key does
not operate properly ........ 746
If the 12-volt battery is
discharged ...................... 749
If your vehicle overheats ... 757
If the vehicle becomes
stuck................................ 762
7When trouble arises
15Pictorial index
C-HR_HV_OM_Europe_OM10720E
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Precautions for winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 543
To prevent freezing (windshield wiper de-icer*1) . . . . . . . . . . . P. 552
Precautions for using a car wash . . . . . . . . . . . . . . . . . . . . . . P. 583
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 350
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 350
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 769
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 616
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 776
Winter tires/tire chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 543
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 616
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 699, 729
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 770
Coping with overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 757
Camera*1, 2
Headlights/front position lights/
daytime running lights/turn sig nal lights . . . . . . . . . . P. 324, 333
Front fog lights*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 343
Side turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 324
Tail lights/turn signal lights . . . . . . . . . . . . . . . . . . . . . P. 324, 333
Tail lights (LED type)
Turn signal lights (LED type) . . . . . . . . . . . . . . . . . . . . . . . . P. 324
Back-up light (bulb type)
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 333
Rear fog light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 343
Back-up light (LED type)
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 315
Light bulbs of the exterior lights for driving
(Replacing method: P. 653, Watts: P. 778)
*1: If equipped
*2: For vehicles with navigation/multimedia system, refer to
“Navigation and multimedia system Owner’s manual” or “Multimedi a owner’s manual”.
2934-1. Before driving
4
Driving
C-HR_HV_OM_Europe_OM10720E
NOTICE
■When driving the vehicle
● Do not depress the accelerator and brake pedals at the same time during
driving, as this may restrain the hybrid system output.
● Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the vehicle on a hill.
■ When parking the vehicle
Always set the parking brake, and shift the shift lever to P. F ailure to do so
may cause the vehicle to move or the vehicle may accelerate sud denly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire: P. 699, 729
2984-1. Before driving
C-HR_HV_OM_Europe_OM10720E
■Information tag (manufacturer’s label)
Gross vehicle mass
The combined weight of the driver, passengers, luggage, towing hitch,
total curb mass and drawbar load should not exceed the gross ve hicle
mass by more than 100 kg (220.5 lb.). Exceeding this weight is danger-
ous.
Maximum permissible rear axle capacity
The weight borne by the rear axle should not exceed the maximum per-
missible rear axle capacity by 15% or more. Exceeding this weig ht is
dangerous.
The values for towing capacity were derived from testing conduc ted at
sea level. Take note that engine output and towing capacity wil l be
reduced at high altitudes.
Ty pe AType B
WARNING
■ When the gross vehicle mass or maximum permissible axle capacity is
exceeded
Failing to observe this precaution may lead to an accident caus ing death or
serious injury.
● Add an additional 20.0 kPa (0.2 kgf/cm2 or bar, 3 psi) to the recommended
tire inflation pressure value. ( P. 776)
● Do not exceed the established speed limit for towing a trailer in built-up
areas or 100 km/h (62 mph), whichever is the lower.
3004-1. Before driving
C-HR_HV_OM_Europe_OM10720E
■Tire information
● Increase the tire inflation pressure to 20.0 kPa (0.2 kgf/cm2 or bar, 3 psi)
greater than the recommended value when towing. ( P. 776)
● Increase the air pressure of the trailer tires in accordance with the total
trailer weight and according to the values recommended by the m anufac-
turer of your trailer.
■ Trailer lights
Please consult at any authorized retailer or Toyota authorized repairer, or any
reliable repairer when installing trailer lights, as incorrect installation may
cause damage to the vehicle’s lights. Please take care to compl y with your
state’s laws when installing trailer lights.
■ Break-in schedule
Toyota recommends that vehicles fitted with new power train com ponents
should not be used for towing trailers for the first 800 km (50 0 miles).
■ Safety checks before towing
● Check that the maximum load limit for the towing hitch/bracket and hitch ball
is not exceeded. Bear in mind that the coupling weight of the t railer will add
to the load exerted on the vehicle. Also make sure that the tot al load exerted
on the vehicle is within the range of the weight limits. ( P. 297)
● Ensure that the trailer load is secure.
● Supplementary outside rear view mirrors should be added to the vehicle if
the traffic behind cannot be clearly seen with standard mirrors . Adjust the
extending arms of these mirrors on both sides of the vehicle so that they
always provide maximum visibility of the road behind.
■ Maintenance
● Maintenance must be performed more frequently when using the vehicle for
towing due to the greater weight burden placed on the vehicle c ompared to
normal driving.
● Retighten all bolts securing the hitching ball and bracket after towing for
approximately 1000 km (600 miles).
3424-3. Operating the lights and wipers
C-HR_HV_OM_Europe_OM10720E
● In the situations shown below, the system may not be able to accurately
detect surrounding brightness levels. This may cause the low be ams to
remain on or the high beams to cause problems for pedestrians, vehicles
ahead or other parties. In these cases, manually switch between the high
and low beams.
• In bad weather (rain, snow, fog, sandstorms, etc.)
• The windshield is obscured by fog, mist, ice, dirt, etc.
• The windshield is cracked or damaged.
• The front camera is deformed or dirty.
• The front camera temperat ure is extremely high.
• Surrounding brightness levels are equal to those of headlights , tail lights
or fog lights.
• Vehicles ahead have headlights that are either switched off, d irty, are
changing color, or are not aimed properly.
• When driving through an area of intermittently changing brightness and
darkness.
• When frequently and repeatedly driving ascending/descending ro ads, or
roads with rough, bumpy or uneven surfaces (such as stone-paved
roads, gravel tracks, etc.).
• When frequently and repeatedly taking curves or driving on a w inding
road.
• There is a highly reflective object ahead of the vehicle, such as a sign or
a mirror.
• The back of a vehicle ahead is highly reflective, such as a co ntainer on a
truck.
• The vehicle’s headlights are damaged or dirty.
• The vehicle is listing or tilting, due to a flat tire, a trail er being towed, etc.
• The high beam and low beam are repeatedly being switched betwe en in
an abnormal manner.
• The driver believes that the high beam may be causing problems or dis-
tress to other drivers or pedestrians nearby.
■ If “Headlight System Malfunction. Visit Your Dealer.” is displayed on the
multi-information display
The system may be malfunctioning. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable repairer.
3744-5. Using the driving support systems
C-HR_HV_OM_Europe_OM10720E
WARNING
■Emergency steering assist (for region A)
● As emergency steering assist operation will be canceled when the system
determines that lane departure prevention function has been com pleted.
● Emergency steering assist may not operate or may be cancel in the follow-
ing cases as the system may determine the driver is taking acti ons.
• If the accelerator pedal is being depressed strongly, the stee ring wheel
is being operated sharply, the brake pedal is being depressed o r the
turn signal lever is being operated. In this case, the system m ay deter-
mine that the driver is taking evasive action and the emergency steering
assist may not operate.
• In some situations, while the emergency steering assist is ope rating,
operation of the function may be canceled if the accelerator pe dal is
depressed strongly, the steering wheel is operated sharply or t he brake
pedal is being depressed and the system determines that the dri ver is
taking evasive action.
• When the emergency steering assist is operating, if the steeri ng wheel
is held firmly or is operated in the opposite direction to that which the
system is generating torque, the function may be canceled.
■ When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chassis dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front grille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated