5
1
5
4
3
2
C-HR_HV_OM_Europe_OM10720E
8
7
6
5-1. Using the air conditioning
system and defogger
Air conditioning system ......548
Heated steering wheel/
seat heaters .....................557
5-2. Using the interior lights
Interior lights list .................559
• Interior lights ..................560
• Personal lights ...............560
5-3. Using the storage
features
List of storage features ......562
• Glove box ......................563
• Console box ..................563
• Bottle holders ................564
• Cup holders ...................565
Luggage compartment
features............................566
5-4. Using the other interior
features
Other interior features ........574
• Sun visors ......................574
• Vanity mirrors ................574
• Clock .............................575
• Power outlet ..................576
• Assist grips ....................577
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................ 580
Cleaning and protecting the
vehicle interior ................. 586
6-2. Maintenance
Maintenance
requirements ................... 590
6-3. Do-it-yourself
maintenance
Do-it-yourself service
precautions ..................... 593
Hood.................................. 596
Positioning a floor jack ...... 598
Engine compartment ......... 599
12-volt battery
(M20A-FXS engine) ........ 612
Tires .................................. 616
Tire inflation pressure........ 632
Wheels .............................. 634
Air conditioning filter .......... 637
Hybrid battery
(traction battery)
air intake vent and filter ... 640
Electronic key battery ........ 645
Checking and replacing
fuses ............................... 648
Light bulbs ......................... 653
5Interior features6Maintenance and care
TABLE OF CONTENTS6
C-HR_HV_OM_Europe_OM10720E
7-1. Essential information
Emergency flashers ...........670
If your vehicle has to be
stopped in
an emergency ..................671
If the vehicle is submerged
or water on the road is
rising ................................672
7-2. Steps to take in an emergency
If your vehicle needs to be
towed .............................. 674
If you think
something is wrong ......... 680
If a warning light turns on or
a warning buzzer
sounds ............................ 681
If a warning message is
displayed ......................... 692
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit) ........................ 699
If you have a flat tire
(vehicles with a
spare tire) ........................ 729
If the hybrid system will not
start ................................. 744
If the electronic key does
not operate properly ........ 746
If the 12-volt battery is
discharged ...................... 749
If your vehicle overheats ... 757
If the vehicle becomes
stuck................................ 762
7When trouble arises
9
C-HR_HV_OM_Europe_OM10720E
The installation of an RF-transmitter system in your vehicle co uld affect elec-
tronic systems such as:
● Hybrid system
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense (if equipped)
● Cruise control system (if equipped)
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer for precautionary measures o r special
instructions regarding installation of an RF-transmitter system .
Further information regarding frequency bands, power levels, an tenna posi-
tions and installation provisions for the installation of RF-tr ansmitters, is avail-
able on request at any authorized Toyota retailer or Toyota aut horized
repairer, or any r eliable repairer.
High voltage parts and cables on the Hybrid Electric Vehicles e mit approxi-
mately the same amount of electromagnetic waves as the conventi onal gaso-
line powered vehicles or home electronic appliances despite of their
electromagnetic shielding.
Unwanted noise may occur in the reception of the radio frequenc y transmitter
(RF-transmitter).
Installation of an RF-transmitter system
1001-3. Emergency assistance
C-HR_HV_OM_Europe_OM10720E
WARNING
■When the Emergency Call may not be made
● It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider ( 112 sys-
tem, etc.) by other means such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, i t may be
difficult to connect to the eCall control center if the recepti on is poor or
the line is busy. In such cases, even though the system attempt s to con-
nect to the eCall control center, you may not be able to connec t to the
eCall control center to make Emergency Calls and contact emerge ncy
services.
• When the vehicle is out of the cellular phone service area, th e Emer-
gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, in dicator
lights, microphone, speaker, DCM, antenna, or any wires connect ing
the equipment) is malfunctioning, damaged or broken, the Emerge ncy
Call cannot be made.
• During an Emergency Call, the system makes repeated attempts t o
connect to the eCall control center. However, if it cannot conn ect to the
eCall control center due to poor radio wave reception, the syst em may
not be able to connect to the cellular network and the call may finish
without connecting. The red indicator light will blink for appr oximately 30
seconds to indicate this disconnection.
● If the 12-volt battery’s voltage decreases or there is a disconnection, the
system may not be able to connect to the eCall control center.
● The Emergency Call system might not work outside of EU area, depend-
ing on the available infrastructure in the country.
■ When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any aut horized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
1211-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■ Charging the 12-volt battery
P. 752
■ After the 12-volt battery has discharged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being d riven by the
hybrid battery (traction battery). If this continues for a few days, contact any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
■ Sounds and vibrations specific to a Hybrid Electric Vehicle
There may be no engine sound or vibration even though the vehic le is able to
move with the “READY” indicator is illuminated. For safety, app ly the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid sy stem is
operating and are not a malfunction:
● Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) when the
hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vent. (P. 124)
123
1
1-4. Hybrid system
For safety and security
C-HR_HV_OM_Europe_OM10720E
Hybrid system precautions
The illustration is an example for explanation and may differ from the
actual item.
Take care when handling the hybrid system, as it is a high volt -
age system (about 600 V*1 or 650 V*2 at maximum) as well as
contains parts that become extremely hot when the hybrid sys-
tem is operating. Obey the warning labels attached to the vehi-
cle.
*1: 2ZR-FXE engine
*2: M20A-FXS engine
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Power control unit
Air conditioning compressor
1241-4. Hybrid system
C-HR_HV_OM_Europe_OM10720E
There is an air intake vent under
the right side of the rear seat for
the purpose of cooling the hybrid
battery (traction battery). If the
vent becomes blocked, it may
cause the input-output of the
hybrid battery (traction battery) to
be limited.
When a certain level of impact is detected by the impact sensor , the
emergency shut off system blocks the high voltage current and s tops
the fuel pump to minimize the risk of electrocution and fuel le akage. If
the emergency shut off system activates, your vehicle will not restart.
To restart the hybrid system, contact any authorized Toyota ret ailer or
Toyota authorized repairer, or any reliable repairer.
A message is automatically displayed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions.
Hybrid battery (traction battery) air intake vent
Emergency shut off system
Hybrid warning message
1251-4. Hybrid system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■If a warning light comes on, a warning message is displayed, or the
12-volt battery is disconnected
The hybrid system may not start. In this case, try to start the system again. If
the “READY” indicator does not come on, contact any authorized To y o t a
retailer or Toyota authorized repairer, or any reliable repaire r.
■ Running out of fuel
When the vehicle has run out of fuel and the hybrid system cann ot be started,
refuel the vehicle with at leas t enough gasoline to make the low fuel level
warning light ( P. 685) go off. If there is only a small amount of fuel, the
hybrid system may not be able to start. (The standard amount of fuel is about
7.5 L [2.0 gal., 1.7 Imp.gal.], when the vehicle is on a level surface. This value
may vary when the vehicle is on a slope. Add extra fuel when th e vehicle is
inclined.)
■ Electromagnetic waves
● High voltage parts and cables on Hybrid Electric Vehicles incorporate elec-
tromagnetic shielding, and therefore emit approximately the sam e amount
of electromagnetic waves as conventional gasoline powered vehic les or
home electronic appliances.
● Your vehicle may cause sound interference in some third party-produced
radio parts.
■ Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service lif e. The lifespan of
the hybrid battery (traction battery) can change in accordance with driving
style and driving conditions.
■ Declaration of conformity
This model conforms to hydrogen emissions according to regulati on ECE100
(Battery electric vehicle safety).