
491-1. For safe use
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■If the SRS airbags deploy (inflate)
● Slight abrasions, burns, bruising, etc., may be sustained from SRS airbags,
due to the extremely high speed depl oyment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as
well as the front seats, parts of the front and rear pillars, a nd roof side rails,
may be hot for several minutes. The airbag itself may also be h ot.
● The windshield may crack.
● The hybrid system will be stopped and fuel supply to the engine will be
stopped. ( P. 124)
● For eCall subscribers, if any of the following situations occur, the system is
designed to send an emergency call to the response center, noti fying them
of the vehicle’s location (without needing to push the “SOS” bu tton) and an
agent will attempt to speak with the occupants to ascertain the level of emer-
gency and assistance required. If the occupants are unable to c ommuni-
cate, the agent automatically treats the call as an emergency a nd helps to
dispatch the necessary emergency services. ( P. 97)
• An SRS airbag is deployed.
• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■ SRS airbag deployment conditions (SRS front airbags)
● The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an app roximately 20 -
30 km/h [12 - 18 mph] frontal collision with a fixed wall that does not move or
deform).
However, this threshold veloci ty will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt
pretensioners will activate.

1051-3. Emergency assistance
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
2. INFORMATION ON DATA PROCESSING
2.1.
Any processing of personal data through the
112-based eCall in-vehicle system shall comply
with the personal data protection rules provided
for in Directives 95/46/EC and 2002/58/EC,
and in particular, shall be based on the neces-
sity to protect the vital interests of the individu-
als in accordance with Article 7(d) of Directive
95/46/EC.
O
2.2.
Processing of such data is strictly limited to the
purpose of handling the emergency eCall to
the single European emergency number 112.
O
2.3. Types of data and its recipients
2.3.1.
The 112-based eCall in-vehicle system may
collect and process only the following data:
Vehicle Identification Number, Vehicle type
(passenger vehicle or light commercial vehi-
cle), Vehicle propulsion storage type (gasoline/
diesel/CNG/LPG/electric/hydrogen), Vehicle
last three locations and direction of travel, Log
file of the automatic activation of the system
and its timestamp, Any additional data (if appli-
cable)
O
2.3.2.
Recipients of data processed by the
112-based eCall in-vehicle system are the rel-
evant public safety answering points desig-
nated by the respective public authorities of
the country on which territory they are located,
to first receive and handle eCalls to the single
European emergency number 112. Additional
information (if available):
O
Implementing Regulation Annex1 PART3 User InformationConformity

1802. Instrument cluster
C-HR_HV_OM_Europe_OM10720E
Navigation/multimedia system screen (type B)
Select on the main menu.
Select “Energy flow”.
■Reading the display
The arrows will appear in accordance with the energy flow. When
there is no energy flow, arrows will not be displayed.
The color of the arrows will change as follows
Green or blue: When the hybrid battery (traction battery) is re generated
or charged.
Yellow: When the hybrid battery (traction battery) is in use.
Red: When the gasoline engine is in use.
Multi-information display
Gasoline engine
Hybrid battery (traction battery)
Tires
The image shows all the arrows as an example. The actual displa y will
vary depending on conditions.
Navigation/multimedia system screen (type A) (if equipped)
Gasoline engine
Electric motor (traction motor)
Hybrid battery (traction battery)
Front tires
Rear tires
The image shows all the arrows as an example. The actual displa y will
vary depending on conditions.
1
2

1812. Instrument cluster
2
Instrument cluster
C-HR_HV_OM_Europe_OM10720E
Navigation/multimedia system screen (type B) (if equipped)
Gasoline engine
Hybrid battery (traction battery)
Electric motor (traction motor)
Front tires
Rear tires
The image shows all the arrows as an example. The actual displa y will
vary depending on conditions.
■ Color of the hybrid battery (traction battery) on the display
It will be green or blue when the hybrid battery (traction batt ery) is being
charged, and yellow when the hybrid battery (traction battery) is being used.
■ Remaining charge amount warning of hybrid battery (traction battery)
● The buzzer sounds intermittently when the hybrid battery (traction battery)
remains without charging while the shift lever is in N, or the remaining
charge amount drops below a certain level. If the remaining cha rge amount
drops further, the buzzer sounds continuously.
● When a warning message is shown on the multi-information display and the
buzzer sounds, follow the instructions displayed on the screen to perform
troubleshooting.
■ Color of the gasoline engine on the multimedia system screen
It will be blue when the engine is warming up, and it will turn to orange when
the warming up is finished.

3504-4. Refueling
C-HR_HV_OM_Europe_OM10720E
Opening the fuel tank cap
●Turn the power switch off and ensure that all the doors and win-
dows are closed.
● Confirm the type of fuel.
■Fuel types
P. 779
■ Fuel tank opening for unleaded gasoline
To help prevent incorrect fueling, your vehicle has a fuel tank opening that
only accommodates the special nozzle on unleaded fuel pumps.
Perform the following steps to open the fuel tank cap:
Before refueling the vehicle

531
4
4-5. Using the driving support systems
Driving
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GPF (Gasoline Par ticulate Filter) system
■If “Exhaust filter full. See owner’s manual.” is shown on the multi-infor-
mation display
● The message may be displayed while high load driving with particulate mat-
ter accumulating.
● Hybrid system output (engine speed) is restricted when a certain amount of
particulate matter accumulates, however, it is possible to driv e the vehicle
unless the malfunction indicator lamp comes on.
● Particulate matter can accumulate more quickly if the vehicle is frequently
driven short trips or at low s peeds, or if the hybrid system is regularly started
in an extremely cold environment. Excessive accumulation of par ticulate
matter can be prevented by periodically driving long distances continuously
with intermittent releasing of the accelerator pedal, such as w hen driving on
highways and freeways.
■ If the malfunction indicator lamp comes on or “Engine Maintenance
Required. Visit Your Dealer.” is shown on the multi-information display
The amount of accumulated particulate matter has exceeded a cer tain level.
Have the vehicle inspected by any authorized Toyota retailer or Toyota autho-
rized repairer, or any reli able repairer immediately.
The GPF system collects particulate matter in the exhaust gas
by using an exhaust gas filter.
The system will operate to regenerate the filter automatically,
depending on the vehicle conditions.
NOTICE
■ To prevent the GPF system from not operating properly
● Do not use fuel other than the specified type
● Do not modify the exhaust pipes

5886-1. Maintenance and care
C-HR_HV_OM_Europe_OM10720E
WARNING
■To prevent vehicle damage or vehicle fire
● Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air intake vent, and in the l uggage com-
partment.
Doing so may cause the hybrid battery (traction battery), elect rical compo-
nents, etc., to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 42)
An electrical malfunction may cause the airbags to deploy or no t function
properly, resulting in death or serious injury.
● Vehicles with nanoe™: When using combustible sprays (such as deter-
gents, deodorizers, lubricants) within the vehicle, do not get any one elec-
trical parts. Doing so may lead to damage or vehicle fires.
■ Cleaning the interior (especially instrument panel)
Do not use a polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading t o an accident,
resulting in death or serious injury.
NOTICE
■ Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasol ine,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-
hol
● Do not use a polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.

6476-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
6
Maintenance and care
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not swallow the battery. Doing so may cause chemical burns.
● A coin battery or button battery is used in the electronic key. If a battery is
swallowed, it may cause severe chemical burns in as little as 2 hours and
may result in death or serious injury.
● Keep away new and removed batteries from children.
● If the cover cannot be firmly closed, stop using the electronic key and stow
the key in the place where children cannot reach, and then cont act any
authorized Toyota retailer or Toyota authorized repairer, or an y reliable
repairer.
● If you accidentally swallow a battery or put a battery into a part of your
body, get emergency medical attention immediately.
■ To prevent battery explosion or leakage of flammable liquid or gas
● Replace the battery with a new battery of the same type. If a wrong type of
battery is used, it may explode.
● Do not expose batteries to extremely low pressure due to high altitude or
extremely high temperatures.
● Do not burn, break or cut a battery.
■ Certification for the lithium battery
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
NOTICE
■ For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.