Page 573 of 818
5715-3. Using the storage features
C-HR_HV_OM_Europe_OM10720E
5
Interior features
Ty pe B
■Removing the luggage cover
Unhook the cords.
Unhook the hook to the hook
brackets.
■Stowing the luggage cover
Hold the luggage cover with
both hands. Point your
thumbs in opposite direc-
tions.
1
2
1
Page 604 of 818

6026-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
■Adding engine oil
If the oil level is below or near the low level mark, add engin e oil of the
same type as that already in the engine.
Make sure to check the oil type and prepare the items needed
before adding oil.
Remove the oil filler cap by turning it counterclockwise.
Add engine oil slowly, checking the dipstick.
Install the oil filler cap by turning it clockwise.
■ Engine oil consumption
A certain amount of engine oil will be consumed while driving. In the following
situations, oil consumption may increase, and engine oil may ne ed to be
refilled in between oil maintenance intervals.
● When the engine is new, for example directly after purchasing the vehicle or
after replacing the engine
● If low quality oil or oil of an inappropriate viscosity is used
● When driving at high engine speeds or with a heavy load, when towing, or
when driving while accelerating or decelerating frequently
● When leaving the engine idling for a long time, or when driving frequently
through heavy traffic
2ZR-FXE engineM20A-FXS engine
Engine oil selection P. 770
Oil quantity (Low Full)1.5 L (1.6 qt., 1.3 lmp.qt.)
ItemsClean funnel
1
2
3
Page 676 of 818
6747-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
If your vehicle needs to be towed
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized rep airer,
or any reliable repairer or commercial towing service before to wing.
● The hybrid system warning message is shown on the multi-informa-
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service ,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towin g
Page 677 of 818
6757-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flat-bed truck for th e tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake.
Turn automatic mode off.
(P. 3 2 5 )
Use a towing dolly under the
front wheels.
Using a flatbed truck
Page 678 of 818

6767-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
To h ave yo urTo hav e y our v ehicle towed by an other v ehicle, the towing ey elet mus t be installed to y our v ehicle. Ins tall the towing ey elet us in g the following proced ure. ve hicle towe d by another vehicle, the towing eyelet must be installed to your vehicle. Install the towing eyelet using the following procedure.
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using t he follow-
ing procedure.
Take out the wheel nut wrench* and towing eyelet. ( P. 702, 730)
*: If the vehicle is not equipped with a wheel nut wrench, a wheel nut wrench
can be purchased at any authorized Toyota retailer or Toyota au thorized
repairer, or any reliable repairer.
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Emergency towing
Emergency towing procedure
1
2
3
Page 679 of 818

6777-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
Tighten down the towing eyelet
securely using a wheel nut
wrench* or hard metal bar.
*: If the vehicle is not equipped with a
wheel nut wrench, a wheel nut
wrench can be purchased at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Shift the shift lever to N and release the parking brake.
Turn automatic mode off. (→P. 325)
When the shift lever cannot be shifted:
P. 317
■While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be pu rchased at
any authorized Toyota retailer or Toyota authorized repairer, o r any reliable
repairer.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. ( P. 702, 730)
4
5
6
7
Page 680 of 818

6787-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 681 of 818
6797-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10720E
7
When trouble arises
NOTICE
■Towing with a sling-type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate cleara nce, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type tr uck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components
Do not tow with a sling-type truck to pre-
vent body damage.