2022 TOYOTA AVALON HYBRID Owners Manual

4737-1. Essential information
7
When trouble arises
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheet of
glass pasted together.
Laminated glass
Tempered glass
WARNING
■Caution while driving
Do not drive on roads where the roads may be submerged or the w ater may
be rising. Otherwise the vehicle may be damaged and cannot move, as well
as become flooded and set a drift, which may lead to death.
1
2

4747-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The t owing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4757-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is shown on the multi-informa -
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re a r.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake.
Turn automatic mode off.
(  P. 216) Use a towing dolly under the
front wheels.

4767-2. Steps to take in an emergency
When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner's manual of the flat-bed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off.
NOTICE
■Towing with a sling-type truck
Using a flatbed truck
Do not tow with a sling-type truck to pre-
vent body damage.

4777-2. Steps to take in an emergency
7
When trouble arises
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points high er
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumb ling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you think something is wrong
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4787-2. Steps to take in an emergency
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(Red)
Brake system warning li ght (warning buzzer)
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
(Yellow)
Brake system warning li ght (warning buzzer)
Indicates a malfunction in:
• The regenerative braking system;
• The electronically controlled brake system; or
• The electric parking brake
 Have the vehicle inspected by your Toyota dealer
immediately.
High coolant temperature warning light (warning
buzzer)
*1
Indicates that the engine coolant temperature is too high
 Immediately stop the vehicle in a safe place.
Handling method ( P. 517)
Charging system warning light*1
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*1
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.

4797-2. Steps to take in an emergency
7
When trouble arises
Malfunction indicator lamp (warning buzzer)Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system; or
• The electronic hybrid transmission control system
 Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light (warning buzzer)
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
ABS warning light (warning buzzer)
Indicates a malfunction in:
• The ABS; or
• The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Inappropriate pedal operation warning light (warning
buzzer)
*1
When a buzzer sounds:
Indicates a malfunction in:
• The Brake Override System
• The Drive-Start Control
• The Intelligent Clearance Sonar (if equipped) is operat-
ing ( P. 321)
 Have the vehicle inspected by your Toyota dealer
immediately.
• Indicates that the shift position was changed and Drive- Start Control was operated while depressing the accel-
erator pedal.
 Momentarily release th e accelerator pedal.
When a buzzer does not sound:
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating.
 Release the accelerator pedal and depress the brake
pedal.
Warning lightWarning light/Details/Actions

4807-2. Steps to take in an emergency
Parking brake indicator (warning buzzer)*2
It is possible that the parking brake is not fully engaged or
released
 Operate the parking brake once again.
This light comes on when the parking brake is not
released. If the light turns off after the parking brake is ful ly
released, the system is operating normally.
(Flashes)
Brake hold operated indicator Indicates a malfunction in the brake hold system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Amber)
LTA i n d i c a t o r
Indicates a malfunction in the LTA (Lane Tracing Assist)
 Follow the instructions displayed on the multi-infor-
mation display. (P. 275)
(Flashes or
illuminates)
PCS warning light
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Col-
lision System).
 Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporarily
unavailable, corrective action may be necessary.
 Follow the instructions displayed on the multi-infor-
mation display. (P. 244, 488)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
 P. 260
Warning lightWarning light/Details/Actions