Page 473 of 612
473
7When trouble arises
7-1. Essential informationEmergency flashers .......... 474
If your vehicle has to be stopped in
an emergency ................. 475
If the vehicle is trapped in rising water .................. 477 7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 478
If you think something is wrong .............................. 483
Fuel pump shut off system ............................ 484
If a warning light turns on or a warning buzzer
sounds ............................ 485
If a warning message is displayed......................... 493
If you have a flat tire.......... 506
If the engine will not start ................................. 521
If the electronic key does not operate
properly (vehicles with
a smart key system) ........ 523
If the vehicle battery is discharged ...................... 525
If your vehicle overheats ... 529
If the vehicle becomes stuck ............................... 532
Page 474 of 612
4747-1. Essential information
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the en gine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Page 475 of 612

475
7
When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the engine.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to
ACC.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a s afe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or more
or press briefly 3 times or more
Q
R
Page 476 of 612
4767-1. Essential information
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, ma king the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove th e key, as
doing so will lock the steering wheel.
Page 477 of 612

477
7
When trouble arises
7-1. Essential information
If the vehicle is trapped in rising water
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window can not be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rise s to the
point that the water pressure i nside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The front side windows and rear side windows, as well as the re ar window
can be shattered with an emergency hammer
* used for emergency escape.
However, an emergency hammer can not shatter the windshield as it is lam-
inated glass.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for
further information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is n ot possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.
Page 478 of 612

4787-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the fr ont,
the vehicle's rear wheels and axles must be in good conditions.
(
P. 478, 480)
If they are damaged, use a to wing dolly or flatbed truck.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
Page 479 of 612

4797-2. Steps to take in an emergency
7
When trouble arises
WARNING
■While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the engine switch to OFF.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system:
Do not tow the vehicle from the rear when the engine switch is in OFF or
the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system:
Do not tow the vehicle from the rear when the engine switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Page 480 of 612
4807-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
From the front
Use a towing dolly under the rear
wheels. Release the parking
brake.
From the rear
Use a towing dolly under the front
wheels.
Situations when it is necessary to contact dealers before towing
Towing with a wheel-lift type truck