
2 
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS  ................................. 7
VAN CONVERSIONS/CAMPERS ............................ 7
VEHICLE MODIFICATIONS/ALTERATIONS  .......... 8
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS  ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH  ................................................12
VEHICLE SECURITY SYSTEM — IF EQUIPPED  ...13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS  ..................................................................14
Power Door Locks  ....................................... 14
Auto Unlock Doors ....................................... 14
Sliding Side Door ......................................... 14
Double Rear Swing Doors ........................... 16
Child-Protection Door Lock System ............ 17
SEATS  ....................................................................17
Manual Adjustment (Front Seats)............... 18
Folding Rear Seat — If Equipped ................ 20
Heated Seats — If Equipped........................ 20 HEAD RESTRAINTS  ............................................. 21
Front Adjustment ......................................... 21
Rear Adjustment — If Equipped .................. 22
Front Removal.............................................. 22
Rear Removal — If Equipped....................... 23
STEERING WHEEL ................................................ 23
Tilt/Telescoping Steering Column .............. 23
UCONNECT VOICE RECOGNITION QUICK 
TIPS ........................................................................ 24
Introducing Voice Recognition .................... 24
Get Started ................................................... 24
Basic Voice Commands............................... 24
Additional Information ................................. 24
MIRRORS  ............................................................. 25
Inside Rearview Mirror ................................ 25
Outside Mirrors  ........................................... 25
Vanity Mirror................................................. 26
EXTERIOR LIGHTS ................................................ 27
Multifunction Lever...................................... 27
Headlights  ................................................... 27
Daytime Running Lights (DRLs) — 
If Equipped  .................................................. 27 High/Low Beam Switch ............................... 28
Flash-To-Pass  .............................................. 28
Parking Lights  ............................................. 28
Follow Me Home/Headlight Delay .............. 28
Fog Lights — If Equipped  ............................ 28
Turn Signals ................................................. 28
Lane Change Assist ..................................... 28
INTERIOR LIGHTS  ................................................ 29
Courtesy/Interior Lights .............................. 29 WIPERS AND WASHERS .....................................30
Front Wiper Operation ................................. 30
Rear Wiper Operation — If Equipped .......... 31
CLIMATE CONTROLS  ...........................................31
Manual Climate Control Descriptions And 
Functions ..................................................... 31 Operating Tips.............................................. 33
WINDOWS  ............................................................35
Power Window Controls — If Equipped ...... 35
Automatic Window Features ....................... 35
Power Windows System Initialization......... 36
Window Bar Grates — If Equipped .............. 36
Wind Buffeting  ............................................ 36
HOOD .....................................................................37
Opening ........................................................ 37
Closing.......................................................... 37
CARGO AREA FEATURES .....................................38
Rear Cargo Tie-Downs ................................. 38
INTERIOR STORAGE AND EQUIPMENT ..............38
Storage ......................................................... 38
USB Control — If Equipped .......................... 40
Power Outlets .............................................. 40
ROOF RACK — IF EQUIPPED................................41
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................43
Instrument Cluster Descriptions................. 44
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3
INSTRUMENT CLUSTER DISPLAY  ......................44 Location And Controls ................................. 45
Change Engine Oil — If Equipped................ 46
Instrument Cluster Display Menu Items..... 46
TRIP COMPUTER ...................................................47
Trip Button.................................................... 48
Trip Functions  ............................................. 48
Values Displayed ......................................... 49
WARNING LIGHTS AND MESSAGES ..................49
Red Warning Lights...................................... 49
Yellow Warning Lights ................................. 52
Green Indicator Lights ................................. 55
Blue Indicator Lights .................................... 56
ONBOARD DIAGNOSTIC SYSTEM — OBD II .......56
Onboard Diagnostic System (OBD II) 
Cybersecurity................................................ 56
EMISSIONS INSPECTION AND MAINTENANCE 
PROGRAMS ...........................................................57
STARTING AND OPERATING
STARTING THE ENGINE  .......................................58
Automatic Transmission .............................. 58
Normal Starting ............................................ 58
Cold Weather Operation  ............................. 58
Extended Park Starting................................ 58
If Engine Fails To Start ................................ 59
After Starting ................................................ 59
ENGINE BLOCK HEATER — IF EQUIPPED ...........59
ENGINE BREAK-IN RECOMMENDATIONS  .........60
PARKING BRAKE  .................................................60 AUTOMATIC TRANSMISSION  ............................. 62
Key Ignition Park Interlock .......................... 62
Brake/Transmission Shift Interlock (BTSI) 
System  ......................................................... 63 Nine-Speed Automatic Transmission  ........ 63
POWER STEERING  .............................................. 67
Power Steering Fluid Check  ....................... 68
CRUISE CONTROL — IF EQUIPPED ..................... 68
To Activate.................................................... 69
To Set A Desired Speed............................... 69
To Vary The Speed Setting .......................... 69
To Accelerate For Passing ........................... 69
To Resume Speed ....................................... 70
To Deactivate  .............................................. 70
PARKSENSE REAR PARK ASSIST — 
IF EQUIPPED ......................................................... 70
ParkSense Rear Park Assist Sensors ......... 70
ParkSense Rear Park Assist Alerts ............. 71
ParkSense Rear Park Assist Failure 
Indications.................................................... 72 Cleaning The ParkSense Rear Park Assist 
System .......................................................... 72 ParkSense Rear Park Assist System Usage 
Precautions .................................................. 72
PARKVIEW REAR BACK UP CAMERA ............... 73
REFUELING THE VEHICLE  ................................... 74 VEHICLE LOADING ................................................75
Vehicle Certification Label .......................... 75
Gross Vehicle Weight Rating (GVWR) ......... 76
Gross Axle Weight Rating (GAWR)  ............. 76
Tire Size ........................................................ 76
Rim Size ....................................................... 76
Inflation Pressure ........................................ 76
Curb Weight ................................................. 76
Overloading .................................................. 76
Loading......................................................... 76
TRAILER TOWING .................................................77
Common Towing Definitions ....................... 77
Trailer Hitch Classification .......................... 78
Trailer Towing Weights (Maximum Trailer 
Weight Ratings) ........................................... 79 Trailer And Tongue Weight  ......................... 79
Towing Requirements  ................................ 79
Towing Tips  ................................................. 82
RECREATIONAL TOWING (BEHIND
MOTORHOME)  ......................................................83
Towing This Vehicle Behind Another
Vehicle .......................................................... 83 Recreational Towing — Automatic 
Transmission................................................ 83
DRIVING TIPS ........................................................84
Driving On Slippery Surfaces  ..................... 84
Driving Through Water  ............................... 84
21_VM_OM_EN_USC_t.book  Page 3   

4 
MULTIMEDIA
UCONNECT SYSTEMS  ..........................................86
CYBERSECURITY  ..................................................86
UCONNECT SETTINGS  .........................................87 Uconnect 3/3 NAV Settings ........................ 87
UCONNECT INTRODUCTION.................................97
Identifying Your Radio ................................. 97
Safety And General Information ................. 99
UCONNECT MODES ........................................... 100
Radio Mode ................................................100
Media Mode ...............................................107Phone Mode  ..............................................109
NAVIGATION MODE — IF EQUIPPED ................ 121
Operating Navigation Mode — 
If Equipped .................................................121
STEERING WHEEL AUDIO CONTROLS — IF 
EQUIPPED ........................................................... 142
Radio Operation .........................................142
Media Mode ...............................................142
RAM TELEMATICS - IF EQUIPPED .................... 142
Ram Telematics General Information ......143
RADIO OPERATION AND MOBILE PHONES.... 143
Regulatory And Safety Information........... 144
SAFETY
SAFETY FEATURES ............................................ 145 Four-Wheel Anti-Lock Brake 
System (ABS) ..............................................145 Electronic Brake Control (EBC) System  ...146 AUXILIARY DRIVING SYSTEMS.........................149
Tire Pressure Monitoring 
System (TPMS) ........................................... 149
OCCUPANT RESTRAINT SYSTEMS  .................. 153
Occupant Restraint Systems .................... 153
Important Safety Precautions ................... 153
Seat Belt Systems ..................................... 154
Supplemental Restraint Systems (SRS)... 161
Child Restraints ......................................... 170
Transporting Pets ...................................... 184
SAFETY TIPS ....................................................... 185
Transporting Passengers .......................... 185Exhaust Gas  .............................................. 185
Safety Checks You Should Make Inside 
The Vehicle  ................................................ 185 Periodic Safety Checks You Should Make 
Outside The Vehicle ................................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS........................188
FUSES ..................................................................188
General Information .................................. 188Underhood Fuses ...................................... 189
Interior Fuses ............................................. 192
Central Unit Fuse Panel............................. 193 JACKING AND TIRE CHANGING  ...................... 194
Jack Location — If Equipped ..................... 194
Removing The Spare Tire — If Equipped .. 194Preparations For Jacking  ......................... 196
Jacking Instructions................................... 197
Vehicles With Alloy Wheels ....................... 200Vehicles Equipped With Wheel Covers .... 201
TIRE SERVICE KIT — IF EQUIPPED  .................. 202
Tire Service Kit Storage............................. 202
Tire Service Kit Usage ............................... 202
JUMP STARTING ................................................ 204
Preparations For Jump Starting ................ 205
Jump Starting Procedure .......................... 206
IF YOUR ENGINE OVERHEATS  ......................... 207
IGNITION KEY REMOVAL OVERRIDE ............... 208
GEAR SELECTOR OVERRIDE ............................ 209
FREEING A STUCK VEHICLE  ............................ 209
TOWING A DISABLED VEHICLE ........................ 211
ENHANCED ACCIDENT RESPONSE SYSTEM 
(EARS)  ................................................................ 212
EVENT DATA RECORDER (EDR) ....................... 212
BULB REPLACEMENT ........................................ 213 Replacement Bulbs ................................... 213
Replacing Exterior Bulbs ........................... 214
Replacing Interior Bulbs ............................ 215
21_VM_OM_EN_USC_t.book  Page 4   

10  
GETTING TO KNOW YOUR VEHICLE
KEYS 
Key Fob
Your vehicle uses a key start ignition system 
which supports Remote Keyless Entry (RKE). 
The key fob allows you to lock or unlock the 
doors from distances up to approximately 66 ft 
(20 m). The key fob does not need to be pointed 
at the vehicle to activate the system. The key 
fob also contains an integrated mechanical key, 
which can be accessed by pushing the 
mechanical key release button.
NOTE:
The key fob may not be able to be detected by 
the vehicle if it is located next to a mobile 
phone, laptop or other electronic device; these 
devices may block the key fob’s wireless signal.
Key Fob With Integrated Mechanical Key
To Lock/Unlock The Doors
Push and release the unlock button to unlock all 
doors (on passenger vehicles and U.S. cargo 
vehicles) or unlock the front two doors (Canada 
cargo vehicles). To lock the doors, push and 
release the lock button once. The doors can 
also be locked and unlocked manually by using 
the mechanical key.
When the doors are unlocked, the turn signals 
will flash. When the doors are locked, the turn 
signals will flash and the horn will chirp (if 
activated through the Uconnect Settings  
Úpage 87). If a door is open when the lock 
button is pushed, the turn signal lights will flash 
at an increased rate to indicate that a door is 
still open.
1 — Mechanical Key Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
21_VM_OM_EN_USC_t.book  Page 10   

GETTING TO KNOW YOUR VEHICLE11
Replacing The Battery In The Key Fob
The recommended replacement battery is 
CR2032.
NOTE:
Customers are recommended to use a 
battery obtained from Mopar. Aftermarket 
coin battery dimensions may not meet the 
original OEM coin battery dimensions.
Perchlorate Material – special handling may 
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.
1. Push the mechanical key release button  and release the mechanical key to access 
the battery case screw located on the side 
of the key fob.
2. Rotate the screw located on the side of the  key fob using a small screwdriver.
 Key Fob Screw Location
3. Take out the battery case. Remove and  replace the battery observing its polarity.
4. Refit the battery case inside the key fob and  turn the screw to lock it into place.
Programming And Requesting Additional Key 
Fobs  
Programming the key fob may be performed by 
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it 
cannot be re-purposed and reprogrammed to 
another vehicle. Duplication of keys may be performed at an 
authorized dealer. The VIN is required for 
authorized dealer replacement of keys.
NOTE:
Only keys that have been programmed to the 
vehicle electronics can be used to start the 
vehicle. Once a Sentry Key has been 
programmed to a vehicle, it cannot be 
programmed to any other vehicle. When having 
the Sentry Key Immobilizer system serviced, 
bring all vehicle keys with you to an authorized 
dealer.
WARNING!
Always remove the key fobs from the 
vehicle and lock all doors when leaving the 
vehicle unattended.
Always remember to place the ignition in 
the OFF mode.2
21_VM_OM_EN_USC_t.book  Page 11   

12GETTING TO KNOW YOUR VEHICLE  
(Continued)
SENTRY KEY  
The Sentry Key Immobilizer system prevents 
unauthorized vehicle operation by disabling the 
engine. The system does not need to be armed 
or activated. Operation is automatic, regardless 
of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an 
embedded electronic chip (transponder) to 
prevent unauthorized vehicle operation. 
Therefore, only keys that are programmed to 
the vehicle can be used to start and operate the 
vehicle.
If the vehicle security light is on after the key is 
placed in the MAR (ACC/ON/RUN) position, it 
indicates that there is a problem with the 
electronics.
All of the keys provided with your new vehicle 
have been programmed to the vehicle 
electronics.NOTE:
A key which has not been programmed is also 
considered an invalid key, even if it is cut to fit 
the ignition switch lock cylinder for that vehicle 
Ú
page 265.
IGNITION SWITCH    
1. Place the gear selector in PARK.
2. Rotate the key to the STOP (OFF/LOCK) 
position.
3. Remove the key from the ignition switch  lock cylinder.
Ignition Switch Positions
CAUTION!
The Sentry Key Immobilizer system is not 
compatible with some aftermarket remote 
starting systems. Use of these systems may 
result in vehicle starting problems and loss of 
security protection.
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
WARNING!
Before exiting a vehicle, always shift the 
transmission into PARK, apply the parking 
brake, and remove the key fob from the 
vehicle. When leaving the vehicle, always 
lock your vehicle. In case you switch off the 
vehicle and the transmission is not in 
PARK, a warning message will appear on 
the cluster which suggests you to shift the 
transmission into PARK and, then, you can 
remove the key within 15 seconds. If 
15 seconds expire, you have to rotate the 
key from the OFF/LOCK position to the ON/
RUN position and come back to the OFF/
LOCK position in order to remove the key.
Never leave children alone in a vehicle, or 
with access to an unlocked vehicle. 
Allowing children to be in a vehicle unat -
tended is dangerous for a number of 
reasons. A child or others could be seriously 
or fatally injured. Children should be 
warned not to touch the parking brake, 
brake pedal or the gear selector.
21_VM_OM_EN_USC_t.book  Page 12   

GETTING TO KNOW YOUR VEHICLE13
NOTE:
When opening the driver’s door with the key in 
the ignition and the ignition placed in the STOP 
(OFF/LOCK) position, a chime will sound to 
remind you to remove the key.
VEHICLE SECURITY SYSTEM — IF EQUIPPED 
The Vehicle Security system monitors the 
vehicle doors and ignition for unauthorized 
operation. When the Vehicle Security system is 
activated, interior switches for door locks are 
disabled. The system provides both audible and 
visible signals. Every intrusion attempt causes 
six continuous alarm cycles. Every alarm cycle 
lasts for 30 seconds. For 26 seconds, the horn 
will sound, and the turn signal lights will flash. 
For four seconds, it will pause. After a maximum 
of 10 alarm cycles, only the turn signal lights will 
flash until the next alarm activation.
To Arm The System
The Vehicle Security system will arm when you 
use the key fob to lock the doors. If a door or the 
hood is not properly shut, the alarm system will 
not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm 
the system. The Vehicle Security system will also disarm if a 
programmed Sentry Key is inserted into the 
ignition switch. To exit the alarm mode, push 
the key fob unlock button, or insert a 
programmed Sentry Key into the ignition switch.
The Vehicle Security system is designed to 
protect your vehicle. However, you can create 
conditions where the system will give you a false 
alarm. If one of the previously described arming 
sequences has occurred, the Vehicle Security 
system will arm regardless of whether you are in 
the vehicle or not. If you remain in the vehicle 
and open a door, the alarm will sound. If this 
occurs, disarm the Vehicle Security system.
Rearming Of The System
If the system has not been disabled, the Vehicle 
Security system will rearm itself after the 
15 additional minutes of turn lamps flashing. If 
the condition which initiated the alarm is still 
present, the system will ignore that condition 
and monitor the remaining doors and ignition.
Security System Manual Override
The Vehicle Security system will not arm if you 
lock the doors using the manual door lock.
Do not leave the key fob in or near the 
vehicle, or in a location accessible to chil-
dren. A child could operate power windows, 
other controls, or move the vehicle.
Do not leave children or animals inside 
parked vehicles in hot weather. Interior 
heat build-up may cause serious injury or 
death.
CAUTION!
An unlocked vehicle is an invitation. Always 
remove the key from the ignition and lock all 
the doors when leaving the vehicle 
unattended.
WARNING!
 (Continued)
2
21_VM_OM_EN_USC_t.book  Page 13   

GETTING TO KNOW YOUR VEHICLE15
Closing/Locking With A Key Fob
Push and release the lock button on the key fob 
to lock all doors, including the cargo area (side 
lateral sliding doors and rear doors). The turn 
signal lights will flash to acknowledge the lock 
signal.
Horn activation settings after a key fob lock 
command can be adjusted manually through 
the Uconnect system  Úpage 87.
Locking With The Mechanical Key In Passenger 
Vehicle
Push the mechanical key release button to 
expose the mechanical key, insert the key into 
the driver door exterior lock cylinder and turn 
the key clockwise to lock all doors.
Locking With The Mechanical Key In Cargo 
Vehicle
Push the mechanical key release button to 
expose the mechanical key, insert the key into 
the driver door exterior lock cylinder and turn 
the key clockwise to lock the front doors. Insert 
the key into the rear door exterior lock cylinder 
and turn the key clockwise to lock the rear 
doors. Closing And Locking From Outside
Grab the side door handle and push towards 
the front of the vehicle. Once the side door is 
secured in the full closed position, use one of 
the prior locking methods to lock the sliding 
side doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle to unlock the door, 
then pull the handle and slide the door towards 
the rear of the vehicle until it can go no further.
Closing:
Pull the interior door handle to release the door 
and then push it towards the front of the 
vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a 
device for locking all the doors using an 
emergency lock in case of a power fault.
The device can be engaged with the sliding side 
doors open in one of the following positions:
KEL Device not engaged (doors unlocked)
KEL Device engaged (insert the ignition key 
blade into the lock and rotate clockwise), 
doors locked
Key Emergency Lock Device
2
21_VM_OM_EN_USC_t.book  Page 15