2021 RAM CHASSIS CAB Owners Manual

TECHNICAL SPECIFICATIONS439
FLUID CAPACITIES
6.4L GASOLINE ENGINE
6.7L DIESEL ENGINE
US Metric
Fuel (Approximate)
Standard Rear Tank 52 Gallons197 Liters
Optional Midship Tank 22 Gallons83 Liters
Engine Oil With Filter
6.4L Engine 7 Quarts6.6 Liters
Cooling System
6.4L Engine 16.6 Quarts15.7 Liters
USMetric
Fuel (Approximate)
Standard Rear Tank 52 Gallons197 Liters
Optional Midship Tank 22 Gallons83 Liters
Diesel Exhaust Fluid Tank (Approximate) 8.7 Gallons33 Liters
Engine Oil With Filter
6.7L Turbo Diesel Engine 12 Quarts11.4 Liters
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440TECHNICAL SPECIFICATIONS
ENGINE FLUIDS AND LUBRICANTS
6.4L GASOLINE ENGINE
Cooling System
6.7L Engine Chassis Cab 3500/4500 with AS69RC 22.3 Quarts21.1 Liters
6.7L Engine Chassis Cab 5500 with AS69RC 22.8 Quarts21.6 Liters
USMetric
Component Fluid, Lubricant, or Genuine Part
Engine CoolantWe recommend you use Mopar Antifreeze/Coolant 10–Year/150,000 Mile (240,000 km)
Formula OAT (Organic Additive Technology).
Engine Oil – 6.4L Engine For best performance and maximum protection under all types of operating conditions, the
manufacturer only recommends full synthetic engine oils that meet the American Petroleum
Institute (API) categories of SN. The manufacturer recommends the use of Pennzoil Ultra
0W-40 or equivalent Mopar engine oil meeting the requirements of FCA Material Standard
MS-12633 for use in all operating temperatures.
Engine Oil Filter – 6.4L Engine We recommend you use a Mopar Engine Oil Filter. If a Mopar Engine Oil Filter is unavailable
only use filters that meet or exceed SAE/USCAR-36 Filter Performance Requirements.
Fuel Selection – 6.4L Engine 87 Octane (R+M)/2 Method, 0-15% Ethanol (Do not use E-85).

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TECHNICAL SPECIFICATIONS441
6.7L DIESEL ENGINE
Component Fluid, Lubricant, or Genuine Part
Engine CoolantWe recommend you use Mopar Antifreeze/Coolant 10 Year/150,000 Mile (240,000 km)
Formula OAT (Organic Additive Technology).
Engine Oil In ambient temperatures above 0°F (-18°C), we recommend you use 10W-30 engine oil such
as Mopar, Shell Rotella and Shell Rimula that meets FCA Material Standard MS-10902 and the
API CK-4 engine oil category is required. Products meeting Cummins CES 20081 may also be
used. The identification of these engine oils is typically located on the back of the oil container.
In ambient temperatures below 0°F (-18°C), we recommend you use 5W-40
synthetic engine
oil such as Mopar, Shell Rotella and Shell Rimula that meets FCA Material Standard MS-10902
and the API CK-4 engine oil category is required.
Engine Oil Filter We recommend you use a Mopar Engine Oil Filter. If a Mopar Engine Oil Filter is unavailable
only use filters that meet or exceed SAE/USCAR-36 Filter Performance Requirements.
Fuel Filters We recommend you use Mopar Fuel Filter. Must meet 3 micron rating (engine mounted filter).
Must meet 5 micron rating (chassis mounted filter).
Using a fuel filter that does not meet the
manufacturer’s filtration and water separating requirements can severely impact fuel system
life and reliability.
Crankcase Ventilation Filter We recommend you use Mopar CCV Filter.
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442TECHNICAL SPECIFICATIONS
Fuel Selection Use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that
you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum)
and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid
damage to the emissions control system.
For most year-round service, Number 2 diesel fuel meeting ASTM specification D-975 Grade
S15 will provide good performance.
If climatized or diesel Number 1 ULSD fuel is not available, and you are operating below
(20°F/-6°C), in sustained arctic conditions, Mopar Premium Diesel Fuel Treatment (or
equivalent) is recommended to avoid gelling.
This vehicle is fully compatible with biodiesel blends up to 5% biodiesel meeting ASTM
specification D-975.
Pickup models, and Chassis Cab models configured with optional B20
capability, are additionally compatible with 20% biodiesel meeting ASTM specification D-7467.
Diesel Exhaust Fluid Mopar Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been API Certified to
the ISO 22241 standard. Use of fluids not API Certified to ISO 22241 may result in system
damage. You can receive assistance in locating DEF in the United States by calling
866-RAM-INFO (866-726-4636). In Canada call 1–800–465–2001 (English) or
1–800–387–9983 (French).
Component
Fluid, Lubricant, or Genuine Part

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TECHNICAL SPECIFICATIONS443
(Continued)
CAUTION!
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may
result in engine damage and may decrease
corrosion protection. Organic Additive Tech -
nology (OAT) engine coolant is different and
should not be mixed with Hybrid Organic
Additive Technology (HOAT) engine coolant
(antifreeze) or any “globally compatible”
coolant (antifreeze). If a non-OAT engine
coolant (antifreeze) is introduced into the
cooling system in an emergency, the
cooling system will need to be drained,
flushed, and refilled with fresh OAT coolant
(conforming to MS.90032), by an autho -
rized dealer as soon as possible.Do not use water alone or alcohol-based
engine coolant (antifreeze) products. Do
not use additional rust inhibitors or antirust
products, as they may not be compatible
with the radiator engine coolant and may
plug the radiator.
This vehicle has not been designed for use
with propylene glycol-based engine coolant
(antifreeze). Use of propylene glycol-based
engine coolant (antifreeze) is not recom -
mended.
CAUTION! (Continued)
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444TECHNICAL SPECIFICATIONS
CHASSIS FLUIDS AND LUBRICANTS
6.4L GASOLINE ENGINE
6.7L DIESEL ENGINE
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission – Eight-SpeedUse only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid, or equivalent. Failure to use
the correct fluid may affect the function or performance of your transmission.
Automatic Transmission – Six-Speed Use only Mopar ASRC Automatic Transmission Fluid or equivalent. Failure to use the proper
fluid may affect the function or performance of your transmission.
Transfer Case We recommend you use Mopar Transfer Case Lubricant for Borg Warner 44-44 and 44-45.
Front and Rear Axle Fluid We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle Lubricant. Limited slip
additive is required for limited slip axles.
Brake Master Cylinder We recommend you use Mopar DOT 3 and SAE J1703.
Power Steering Reservoir
We recommend you use Mopar Power Steering Fluid +4, Mopar ATF+4 Automatic Transmission Fluid.

Component Fluid, Lubricant, or Genuine Part
Automatic TransmissionOnly use Mopar ASRC Automatic Transmission Fluid or equivalent. Failure to use the proper
fluid may affect the function or performance of your transmission.
Transfer Case We recommend you use Mopar BW44–44 Transfer Case Fluid.
Front and Rear Axle Fluid We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle Lubricant. Limited slip
additive is required for limited slip axles.
Brake Master Cylinder We recommend you use Mopar DOT 3 and SAE J1703.

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445
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with
the service manager. Keep a maintenance log
of your vehicle's service history. This can often
provide a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS

If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation
with the service advisor and list the items in order of
priority. At many authorized dealers, you may obtain
a rental vehicle (additional charges may apply).
If you need a rental, it is advisable to make these
arrangements when you call for an appointment.

IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have
the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer’s service manager first.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance. If an authorized dealer is
unable to resolve the concern, you may contact
the FCA US LLC's Customer Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
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446CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, FCA US LLC has installed special
TDD (Telecommunication Devices for the Deaf)
equipment at its customer center. Any hearing
or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY)
in the United States, can communicate with the
FCA US LLC by dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.

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