2021 RAM CHASSIS CAB Owners Manual

STARTING AND OPERATING215
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:
Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral)
for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case N (Neutral) shifting procedure for
your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive
vehicle. Towing with only one set of wheels
on the ground (front or rear) will cause
severe transmission and/or transfer case
damage. Tow with all four wheels either ON
the ground, or OFF the ground (using a
vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.

Towing this vehicle in violation of the above
requirements can cause severe transmis-
sion and/or transfer case damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.

4

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216STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral).

With electronically shifted transfer
case, push and hold the transfer case
N (Neutral) button. Some models have a
small, recessed "N" button (at the center
of the transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N (Neutral)
indicator light will blink while the shift is in progress. The light will stop blinking (stay
on solid) when the shift to N (Neutral) is
complete. After the shift is completed and
the N (Neutral) light stays on, release the
N (Neutral) button.

5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (NEUTRAL) position without first
fully engaging the parking brake. The transfer
case N (NEUTRAL) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to
roll, even if the automatic transmission is
in PARK (or manual transmission is in gear).
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

21_DPF_OM_EN_USC_t.book Page 216

STARTING AND OPERATING217
NOTE:
With electronically shifted transfer case:
Steps 2 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the N (Neutral) button is
released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine, and shift the transmission into NEUTRAL.

With manual shift transfer case, shift the
transfer case lever to the desired position.

With electronically shifted transfer case
with rotary selector switch, push and hold
the transfer case N (Neutral) button until
the N (Neutral) indicator light turns off.
After the N (Neutral) indicator light turns
off, release the N (Neutral) button. After
the N (Neutral) button has been released,
the transfer case will shift to the position
indicated by the selector switch.
With electronically shifted transfer case
with push-button selector switch, push
and hold the switch for the desired
transfer case position, until the N (Neutral) indicator light turns off and the
desired position indicator light turns on.
NOTE:
When shifting the transfer case out of
N (Neutral), turning the engine off is not
required, but may be helpful to avoid gear clash.
With 8-speed automatic transmission, the
engine must remain running, since turning the
engine off will shift the transmission to PARK
(and the transmission must be in NEUTRAL for
the transfer case to shift out of NEUTRAL).
5. Turn the engine off. Shift automatic transmission into PARK. On 8-speed
transmissions the shifter will automatically
select PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal, and check that the vehicle
operates normally.
4

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218STARTING AND OPERATING
NOTE:
With electronically shifted transfer case:
Steps 3 and 4 are requirements that must be
met before pushing the button to shift out of
N (Neutral), and must continue to be met
until the shift has been completed. If any of
these requirements are not met before
pushing the button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or
other slippery surfaces may cause the driving
wheels to pull erratically to the right or left. This
phenomenon occurs when there is a difference
in the surface traction under the rear (driving)
wheels.
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle.
Flowing/Rising Water
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause
sudden pulling of the rear wheels. You could
lose control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
WARNING!
Do not drive on or across a road or path
where water is flowing and/or rising (as in
storm run-off). Flowing water can wear
away the road or path's surface and cause
your vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can
carry your vehicle away swiftly. Failure to
follow this warning may result in injuries that
are serious or fatal to you, your passengers,
and others around you.

21_DPF_OM_EN_USC_t.book Page 218

STARTING AND OPERATING219
(Continued)
Shallow Standing Water

Although your vehicle is capable of driving
through shallow standing water, consider the
following Warnings and Cautions before doing so.

WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not
exceed 5 mph (8 km/h) when driving
through standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)
4

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220
MULTIMEDIA
UCONNECT SYSTEMS

For detailed information about your Uconnect 3.0

Ú
page 221.

For detailed information about your Uconnect 3
With 5-inch Display Ú page 244.
For detailed information about your Uconnect
4/4C/4C NAV With 8.4-inch Display system or
your Uconnect 4C NAV With 12-inch Display
system, refer to your Uconnect Owner’s Manual
Supplement.
NOTE:
Uconnect screen images are for illustration
purposes only and may not reflect exact soft -
ware for your vehicle.
CYBERSECURITY
Your vehicle may be a connected vehicle and
may be equipped with both wired and wireless
networks. These networks allow your vehicle to
send and receive information. This information
allows systems and features in your vehicle to
function properly.

Your vehicle may be equipped with certain security
features to reduce the risk of unauthorized and
unlawful access to vehicle systems and wireless
communications. Vehicle software technology
continues to evolve over time and FCA US LLC,
working with its suppliers, evaluates and takes
appropriate steps as needed. Similar to a computer
or other devices, your vehicle may require software
updates to improve the usability and performance
of your systems or to reduce the potential risk of
unauthorized and unlawful access to your vehicle
systems.

The risk of unauthorized and unlawful access to
your vehicle systems may still exist, even if the
most recent version of vehicle software (such as
Uconnect software) is installed.
WARNING!
It is not possible to know or to predict all of
the possible outcomes if your vehicle’s
systems are breached. It may be possible
that vehicle systems, including safety
related systems, could be impaired or a
loss of vehicle control could occur that may
result in an accident involving serious injury
or death.
ONLY insert media (e.g., USB or CD) into
your vehicle if it came from a trusted
source. Media of unknown origin could
possibly contain malicious software, and
if installed in your vehicle, it may increase
the possibility for vehicle systems to be
breached.
As always, if you experience unusual
vehicle behavior, take your vehicle to your
nearest authorized dealer immediately.

21_DPF_OM_EN_USC_t.book Page 220

MULTIMEDIA221
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about
available Uconnect software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired
communications cannot be assured. Third
parties may unlawfully intercept information
and private communications without your
consent Ú page 116.
UCONNECT 3.0
INTRODUCTION

Uconnect 3.0
1 — RADIO
Push the RADIO button on the faceplate to enter
the Radio Mode. The different tuner modes, AM,
FM, and SXM (if equipped), can be selected by
pushing the RADIO button on the faceplate until
the desired tuner mode is displayed.
2 — MEDIA
Pushing the MEDIA button on the faceplate will
allow you to switch from AM/FM/SXM modes to
Media mode (USB/AUX).
3 — Play/Pause/MUTE
Push to Play, Pause or Mute music or an active
phone call.
4 — Presets 1–6
These buttons on the faceplate tune the radio to
the stations that you commit to memory AM (A,
B, C), FM (A, B, C) and Satellite (A, B, C) — 15 AM,
15 FM and 15 SAT stations.
5 — Seek Down
Push the SEEK DOWN button on the faceplate
to tune the radio to the previous listenable
station or channel.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
5

21_DPF_OM_EN_USC_t.book Page 221

222MULTIMEDIA
6 — ON/VOLUME
Push the ON/VOLUME control knob to turn on
the radio. Push the ON/VOLUME control knob a
second time to turn off the radio.
The volume control turns continuously
(360 degrees) in either direction without
stopping. Turning the ON/VOLUME control knob
to the right increases the volume and to the left
decreases it.
7 — AUDIO
Push the Audio button on the faceplate to
adjust the Bass, Mid Range, Treble, Balance or
Fade.
8 — MENU
Push the Menu button on the faceplate to scroll
between the setting submenus.
9 — Phone Pick Up
Push the Phone Pick Up button to initiate or
answer a phone call and send or receive a text.
10 — Phone Hang Up
Push the Phone Hang Up button to end a call. 11 — Seek Up
Push the SEEK UP button on the faceplate to
tune the radio to the next listenable station or
channel.
12 — ENTER/BROWSE & TUNE/SCROLL
Push the Enter/Browse button to accept a
highlighted selection on the screen. Rotate the
Tune/Scroll knob to scroll through a list or tune
a radio station.
13 — BACK
Push the Back button on the faceplate to return
to a previous menu or screen.
RADIO MODE
Operating Radio Mode
The radio is equipped with the following modes:
FM
AM
SXM SiriusXM® Satellite Radio (if equipped)
Push the Radio button on the faceplate to enter
the Radio Mode. The different tuner modes, AM,
FM, and SXM, can then be selected by pushing
the Radio button until the desired tuner mode is
displayed.
Switching The System ON/OFF
Push the On/Off Volume Control knob to turn on
the radio. Push the On/Off Volume Control knob
a second time to turn off the radio.
When the audio system is turned on, the sound
will be set at the same volume level as last
played.
Volume Control
The electronic volume control turns
continuously (360 degrees) in either direction
without stopping. Turning the On/Off & Volume
control knob to the right increases the volume
and to the left decreases it.
Enter/Browse And Tune/Scroll Control
Turn the rotary Tune/Scroll control knob
clockwise to increase or counterclockwise to
decrease the radio station frequency.
When scrolling through a list, push the
Enter/Browse button on the faceplate to
choose a selection.

21_DPF_OM_EN_USC_t.book Page 222