2021 RAM CHASSIS CAB emergency towing

6
SAFETY
SAFETY FEATURES ............................................ 273
Anti-Lock Brake System (ABS) ................. 273
Electronic Brake Control (EBC) System ...274
AUXILIARY DRIVING SYSTEMS ........................ 281
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................281 Tire Pressure Monitoring
System (TPMS) ..........................................284
OCCUPANT RESTRAINT SYSTEMS .................. 292
Occupant Restraint Systems Features ....292
Important Safety Precautions ...................293Seat Belt Systems ..................................... 293Supplemental Restraint Systems (SRS) ...302Child Restraints..........................................312
SAFETY TIPS ...................................................... 330
Transporting Passengers ..........................330
Transporting Pets ......................................330
Safety Checks You Should Make Inside
The Vehicle ................................................330 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................332 Exhaust Gas ...............................................333Carbon Monoxide Warnings ......................333
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................334
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 335
JACKING AND TIRE CHANGING ........................339
4500/5500 Models .................................. 339Preparations For Jacking........................... 339
Jacking Instructions 4500 And
5500 Series ............................................... 340 To Stow The Flat Or Spare —
If Equipped ................................................ 343 Hub Caps/Wheel Covers — If Equipped ... 343
JUMP STARTING ................................................ 344
Preparations For Jump Start ..................... 344Jump Starting Procedure .......................... 345
IF YOUR ENGINE OVERHEATS .........................346
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................. 347
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................. 348
FREEING A STUCK VEHICLE .............................349
TOWING A DISABLED VEHICLE ........................350 Two-Wheel Drive Models ........................... 351
Four-Wheel Drive Models .......................... 351Emergency Tow Hooks — If Equipped ...... 352
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 352
EVENT DATA RECORDER (EDR) .......................352
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE ................................................................ 353
Maintenance Plan ..................................... 354
SCHEDULED SERVICING — DIESEL ENGINE .. 357
Oil Change Indicator System — Cummins
Diesel.......................................................... 357 Perform Service Indicator — Cummins
Diesel ......................................................... 358 Maintenance Plan — Cummins Diesel
Engine ....................................................... 359
ENGINE COMPARTMENT .................................. 364
6.4L Engine ............................................... 364
6.7L Engine ................................................ 365
Checking Oil Level ..................................... 366
Adding Washer Fluid ................................. 366Maintenance-Free Battery ....................... 366Pressure Washing...................................... 367
VEHICLE MAINTENANCE .................................. 367
Engine Oil .................................................. 368
Engine Oil Filter.......................................... 369
Engine Air Cleaner Filter ........................... 369
Air Conditioner Maintenance ................... 371
Accessory Drive Belt Inspection ............... 374Draining Fuel/Water Separator Filter....... 375Engine Mounted Fuel Filter
Replacement.............................................. 376

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IN CASE OF EMERGENCY343
(Continued)
Wheel Nuts

All wheel nuts should be tightened occasionally
to eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels becoming
elongated. This is especially important during the
first few hundred miles/kilometers of operation
to allow the wheel nuts to become properly set.
All wheel nuts should first be firmly seated
against the wheel. The wheel nuts should then
be tightened to recommended torque. Tighten
the wheel nuts to final torque in increments.
Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just
previously tightened until final torque is achieved

Ú
page 432.

TO STOW THE FLAT OR SPARE — IF
E
QUIPPED
Refer to Upfitters Body Builder’s Guide for
information on stowing your spare tire
(if equipped).
HUB CAPS/WHEEL COVERS — IF
E
QUIPPED
The hub caps must be removed before raising
the vehicle off the ground. For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull
off the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.

Lug Wrench Insertion Location — Hub Cap
On 3500 models with Dual Rear-Wheels (DRW),
you must first remove the hub caps—use the
procedure noted for the single rear wheel. For
the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge
of the wheel cover and the wheel. Pry against
the wheel to remove the wheel cover. Repeat
this procedure around the wheel until the cover
pops off.

Lug Wrench Insertion Location — Wheel Cover

CAUTION!

Use extreme caution when removing the front and
rear wheel covers. Damage can occur to the
center cap and/or the wheel if screwdriver type
tools are used. A pulling motion, not a pry off
motion, is recommended to remove the caps.

CAUTION!
Use a pulling motion to remove the hub
cap. Do not use a twisting motion when
removing the hub cap, damage to the hub
cap; finish may occur.
7

21_DPF_OM_EN_USC_t.book Page 343

350IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service. If the transmission and drivetrain are operable,
disabled vehicles may also be towed as described Ú page 215.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
fascia/bumpers or associated brackets. State
and local laws regarding vehicles under tow
must be observed. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable or the vehicle's
battery is discharged, Ú
page 348.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONEIf transmission is operable:

• Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) max distance (6–speed transmission)
• 30 miles (48 km) max distance (8–speed transmission) Detailed instructions Ú
page 215
• Auto Transmission in PARK
• Transfer Case in NEUTRAL
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.

21_DPF_OM_EN_USC_t.book Page 350

IN CASE OF EMERGENCY351
TWO-WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a
flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with the rear wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL
Ú page 348.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
15 miles (24 km) for 6–speed transmission,
or 30 miles (48 km) for 8–speed transmis -
sion.
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 15 miles (24 km) for
6–speed transmission, or 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer
to hold the front wheels in the straight position)
with rear wheels raised and the front wheels
ON
the ground.FOUR-WHEEL DRIVE MODELS

FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of vehicle
raised and the opposite end on a towing dolly.

If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels
on the ground), IF the transfer case is in
NEUTRAL and the transmission is in PARK
Ú page 215.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe engine and/
or transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
Front or rear wheel lifts must not be used
(if the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
7

21_DPF_OM_EN_USC_t.book Page 351

352IN CASE OF EMERGENCY
EMERGENCY TOW HOOKS — IF
E
QUIPPED
Your vehicle may be equipped with emergency
tow hooks.

Emergency Tow Hooks

NOTE:
For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk
of damage to the vehicle.
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network
that takes effect in the event of an impact
Ú page 310.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle Ú page 311.
WARNING!
Do not use a chain for freeing a stuck
vehicle. Chains may break, causing serious
injury or death.
Stand clear of vehicles when pulling with
tow hooks. Tow straps may become disen -
gaged, causing serious injury.
CAUTION!

Tow hooks are for emergency use only, to
rescue a vehicle stranded off-road. Do not use
tow hooks for tow truck hookup or highway
towing. You could damage your vehicle.

21_DPF_OM_EN_USC_t.book Page 352

SERVICING AND MAINTENANCE419
Summer tires do not contain the all season
designation or mountain/snowflake symbol on
the tire sidewall. Use Summer tires only in sets
of four; failure to do so may adversely affect the
safety and handling of your vehicle.
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall.
If you need snow tires, select tires
equivalent in size and type to the
original equipment tires. Use snow
tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle. Snow tires generally have lower speed ratings
than what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to
original equipment or an authorized tire dealer
for recommended safe operating speeds,
loading and cold tire inflation pressures.
While studded tires improve performance
on ice, skid and traction capability on wet or
dry surfaces may be poorer than that of
non-studded tires. Some states prohibit
studded tires; therefore, local laws should
be checked before using these tire types.SPARE TIRES — IF EQUIPPED
For restrictions when towing with a spare tire
designated for temporary emergency use
Ú
page 206.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire
rotation pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
equipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
WARNING!
Do not use Summer tires in snow/ice
conditions. You could lose vehicle control,
resulting in severe injury or death. Driving too
fast for conditions also creates the possibility
of loss of vehicle control.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.8

21_DPF_OM_EN_USC_t.book Page 419

452 Diesel Exhaust Brake
.................................... 138Diesel Fuel..................................................... 436Diesel Fuel Requirements............................. 436Diesel Fuel System, Re-Priming..................... 378Differential, Limited Slip................................ 162Dipsticks Power Steering.......................................... 163Disabled Vehicle Towing................................ 350Disc Drive...................................................... 255Disconnecting................................................ 262DisposalAntifreeze (Engine Coolant)....................... 385Disturb........................................................... 265Door Ajar........................................................ 110Door Ajar Light............................................... 110Door LocksAutomatic.................................................... 28Doors............................................................... 24Draining Fuel/Water Separator Filter............ 375Driver Memory Presets.................................. 253Driver’s Seat Back Tilt..................................... 33DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................................... 218Dual Rear Wheels....................... 342, 425, 432
E
Electric Brake Control System....................... 274Anti-Lock Brake System............................. 273Electronic Roll Mitigation................. 275, 281
Electrical Power Outlets................................... 73Electronic Range Select (ERS)............. 145, 150Electronic Stability Control (ESC).................. 275Electronic Throttle Control Warning Light...... 109Electronically Shifted Transfer Case.... 153, 156Emergency Braking....................................... 137Emergency, In Case OfFreeing Vehicle When Stuck..................... 349Hazard Warning Flasher........................... 334Jacking..................................................... 339Jump Starting........................................... 344Emission Control System Maintenance........ 117Engine.................................................. 364, 365Air Cleaner................................................ 369Block Heater............................................. 125Break-In Recommendations............ 136, 137Compartment........................................... 365Compartment Identification...................... 364Coolant (Antifreeze).................................. 440Exhaust Gas Caution................................ 333Fails To Start............................................ 121Flooded, Starting...................................... 121Fuel Requirements................................... 433Identification............................................ 365Idling........................................................ 131Jump Starting........................................... 344Oil.................................................... 368, 440Oil Filler Cap............................................. 364Oil Filter.................................................... 369
Oil Reset......................................................91Oil Selection.............................................. 368Oil Synthetic.............................................. 368Overheating.............................................. 346Runaway................................................... 195Starting..................................................... 119Enhanced Accident Response
Feature................................................ 310, 352Entry System, Illuminated................................56Ethanol.......................................................... 434Exhaust Brake............................................... 138Exhaust Gas Cautions................................... 333Exhaust System..........................333, 382, 391Exterior Lighting...............................................50Exterior Lights........................................ 50, 332
F
FiltersAir Cleaner
................................................ 369Air Conditioning................................. 65, 372Engine Fuel...................................... 375, 440Engine Oil........................................ 369, 440Engine Oil Disposal................................... 369FlashersTurn Signals.............................. 54, 115, 332Flash-To-Pass...................................................52Flat Tire Stowage.......................................... 343Fluid Capacities............................................ 439Fluid Leaks.................................................... 332

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