2021 MERCEDES-BENZ V-CLASS MPV ESP

#
Position the trailer on a le vel sur face behind
th eve hicle.
% The height of
the ball head will change
depending on theve hicle's load. In this case,
use a trailer with a height-adjus table dr aw‐
bar. #
Couple up the trailer. #
Toinstall an adapt er:open the co ver of the
soc ket. #
Inse rtthe plug with theta b1 into the sock‐
et 's groo ve3 . #
Turn bayonet coupling 2totheright as far
as it will go. #
Let the co ver engage. #
Attach the cable tothe trailer with cable ties
(only in the case of adap ter cable). #
Make sure that the cable is alw ays slack for
ease of mo vement during cornering. #
Establish all electrical and other connections
to the trailer. In the process, attach the trail‐
er's break away cable totheeye let on the ball
nec k. #
Check that the trailer's lighting sy stem works
properly. #
Indicate in bo thdirections and check whe ther
th e cor responding turn signal light on the
trailer is flashing.
A trailer is de tected only if the electrical con‐
nection is es tablished cor rectly and the light‐
ing sy stem is in working order. The function
of other sy stems also depends on this, e.g.
ESP ®
,PA RKTRONIC, Active Parking Assist,
Blind Spot Assist or Lane Keeping Assist. Even if
the trailer is connected cor rectly, a mes‐
sage may ne vertheless appear on the multifunc‐
tion display in thefo llowing cases:
R LEDs ha vebeen ins talled in the trailer's light‐
ing sy stem.
R The cur rent has fallen below the trailer light‐
ing sy stem's minimum cur rent (50 mA)
% Yo
u can connect accesso ries up toa maxi‐
mum of 240 W tothe permanent po wer sup‐
ply. #
Remo veobjects or devices that pr event the
trailer from rolling, e.g. choc ks. #
Release the trailer's parking brake.
Un coupling a trailer &
WARNING Risk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer with an engaged
ine rtia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an
engaged overrun brake. *
NO
TEDama gewhen uncoupling in a
st ate of overrun Uncou
pling in a state of overru n can damage
th eve hicle. #
Do not uncouple trailers with an
engaged overrun brake. #
Shift the transmission toposition 005D. #
Apply theve hicle's parking brake. #
Close all the doors. #
Apply the trailer's parking brake. #
Further secure the trailer against rolling away
with a wheel chock or similar object. #
Remo vethe trailer cables and saf etych ains. #
Uncou plethe trailer. Driving and parking
17 9

Re
setting values
The values of thefo llowing functions can be
re se t:
R Trip dis tance
R "Fro m start" trip computer
R "Fro m reset" trip computer
R ECO display #
Press the00E2 button tocall up the list of
menus. #
Use the0064 or0063 button toselect the
Trip menu. #
Press the0076 button. #
Use the0064 button toselect Yesand con‐
fi rm with the0076 button.
If th e ECO display values are reset, theva lues in
th e "F rom start" trip computer will also be reset.
If th eva lues in the "F rom start" trip computer are
re set, the ECO display values will also be reset. Na
vigation menu In
theNavi menu, the display sho wsnavigation
instructions from the multimedia sy stem. #
Switch on the multimedia sy stem. #
Press the00E2 button tocall up the list of
menus. #
With th e0064 or0063 button, select the
Navi menu. #
Press the0076 button toconfirm.
Ro ute guidance not active 1
Direction of tr avel
2 Name of cur rent road
Ro ute guidance active No
change of direction announced
1 Distance tothe next destination
2 Expected ar riva l time
3 Distance tothe next change of direction
4 Name of cur rent road Change of direction announced with lane
recom‐
mendation
1 Road towhich thech ange of direction leads
2 Distance tothech ange of direction
3 Change-of-direction symbol
4 Recommended lane and new lane du ring a
ch ange of direction (white)
5 Possible lane (light gr ey)
6 Lane not recommended (da rkgrey)
If th e digital map contains the cor responding
data, lane recommendations for upcoming
ch anges of direction can be displa yed in the case
of multi-lane roads. New lanes may be added dur‐
ing thech ange of direction.
Lane not recommended 6: inthis lane, you will
not be able tocomple tethe next change of direc‐
tion without changing lane.
Po ssible lane 5: inthis lane will you be able to
comple tethe next change of direction.
Re commended lane 4: inthis lane, you will be
able tocomple teboth th e next change of direc‐
tion and the one af terth at. In
stru ment clus ter and on-board computer 18 5

#
Press the00E2 button tocall up the list of
menus. #
Use the0064 or0063 button toselect the
Media menu. #
Press the0076 button toconfirm.
Changing the media sou rceYo
u can change the media source and the play‐
back type (audio, video or TV) in theMedia menu. #
Toopen/close the media source lis t:
brief lypress the0076 button.
Depending on theve hicle equipment, the list
will show thefo llowing media sources, for
ex ample:
R Disc (CD/ DVD)
R Memory card (SD or SDHC)
R Media Regis ter
R USB storage devices
R Blue tooth ®
audio equipment
% Obse
rveth e additional information on media
support in "Media" .
Operating the audio pla yer or data storage
media 1
Media sou rce, e.g. the name of the USB flash
drive
2 Current track
3 Artist's name
4 Name of album
5 Folder name Depending on
theve hicle's equipment, you can
play back audio files from dif fere nt audio pl ayers
or data storage media. #
Toselect the audio pla yer or data storage
medium: briefly press the0076 button.
The display will show the list of media sour‐
ces. #
Use the0064 or0063 button toselect the
audio pla yer or data storage medium. #
Press the0076 button toconfirm. #
Toopen the track lis t:brief lypress the0064
or 0063 button. #
Toselect the next or pr evious track on
th e track lis t:briefly press the0064 or0063
button. #
Toselect a track on the track list with
ra pid sc roll: press and hold the0064 or
0063 button until the desired tra ckhas been
re ached.
If yo u press and hold the0064 or0063 but‐
to n, thera pid scroll speed will increase af ter
a short time. Not all audio pla yers or data
st orage media support this function.
If th e cor responding track information has been
sa ve dto the audio pla yer or data storage
medium, the display can show thefo llowing:
R Track number
R Track name
R Artist
R Album
The track information will not be displa yed in AUX
audio mode (auxiliary audio mode: extern al audio
source connec ted).
Operating DVD-Video #
Toselect theDV D drive or disc: briefly
press the0076 button.
The display will show the list of media sour‐
ces. #
Use the0064 or0063 button toselect the
DV D drive or disc. #
Press the0076 button toconfirm. #
Toopen the scene lis t:briefly press
th e0064 or0063 button. #
Toselect the next or pr evious scene on
th e scene lis t:briefly press the0064 or
0063 button. #
Toselect a scene on the scene list with
ra pid sc roll: press and hold the0064 or Instrument clus
ter and on-board computer 187

0063
button until the desired scene has been
re ached. #
Press the0076 button toconfirm. Te
lephone menu &
WARNING Risk of distraction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integ rated in theve hicle when driving, you
could be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. When using
the phone, you must obse rvethe
legal requirements forth e count ryin which you
are cur rently driving. #
Switch on the mobile phone (see the separate
operating instructions from the manufac‐
turer). #
Switch on the multimedia sy stem. #
Insert the mobile phone into the mobile
phone cradle.
or #
Establish a Blue tooth®
connection with the
multimedia sy stem . #
Press the00E2 button tocall up the list of
menus. #
Use the0064 or0063 button toselect the
Telephone menu. #
Press the0076 button toconfirm.
The display will show one of thefo llowing
messages:
R Telephone ready or name ofthe mobile
phone network pr ovider: the mobile
phone has found a network and is ready
to receive.
R Telephone No service: no network is avail‐
able or the mobile phone is sear ching for
a networ k.
Yo u can obtain fur ther information about suitable
mobile phones and connecting mobile phones via Blue
tooth ®
from a Mercedes-Benz service centre
or on the internet under https://www.mercedes-
benz.com/connect. #
Toaccept a call: pressthe0061 button.
If someone calls you when you are in theTele-
phone menu, a cor responding message will
appear on the displa y. #
Toreject or end a call: pressthe0076 but‐
to n.
Dialling a number from the telephone book #
Use the0064, 0063or0076 button toswitch
to thete lephone book. #
Use the0064 or0063 button toscroll
th ro ugh names.
If yo u press and hold the button for longer
th an one second, the names in thete lephone
book will be displa yedqu ickly one af terthe
ot her.
or #
Press and hold the0064 or0063 button for
longer than five seconds.
Ra pid scrolling – the name that starts with
th e next letter or the pr evious letter in the
alphabet is displa yed.
Ra pid scrolling will stop when youre lease the
button or reach the end of the list. #
If only one telephone number has been
sa ve dfo r a name: pressthe0061 or0076
button tostart dialling.
or #
If se veralte lephone numbers ha vebeen
sa ve dfo r a name: pressthe0061 or0076
button todisplay thete lephone numbe rs. #
Use the0064 or0063 button toselect the
te lephone numbe r. #
Press the0061 or0076 button tostart dial‐
ling. #
Toexitth ete lephone book: pressthe0076
or 0038 button.
Using redial #
Press the0061 button toswitch tothere dial
memor y. #
Use the0064 or0063 button toselect the
name or telephone numbe r. #
Press the0061 or0076 button tostart dial‐
ling. #
Toexitth ere dial memor y:press the0076
or 0038 button. 18 8
Instrument clus ter and on-board computer

Settings menu
#
Press the00E2 button tocall up the list of
menus. #
Use the0064 or0063 button toselect the
Settings menu. #
Press the0076 button toconfirm.
Yo u ha vethefo llowing options on theSettings
menu:
R Changing the settings forth e driver assis‐
tan ce sy stems on the Assis tance submenu
R Changing the settings forth eex terior lighting
on the Lights submenu
R Changing the display options on the Instru‐
ment clus ter submenu
R Setting the permanent limiter on theVe hicle
submenu
R Resetting the settings tofactory settings #
Select the desired submenu and confirm your
selection.
Assistance submenu #
Select a driving or driver assis tance sy stem
and configure a setting.
R Switching ESP ®
on/o ff (/ page 155).
R Switching Traf fic Sign Assi ston/off
(/ page 173).
R Switching Active Brake Assi ston/off
(/ page 157).
R Swit ching Blind Spot Assist on/off
(/ page 174).
R Adjusting ATTENTION ASSIST
(/ page 172).
R Adjusting Lane Keeping Assist
(/ page 175).
Lights submenu
The following settings are possible on the Lights
submenu:
R Switching the Intelligent Light Sy stem on/o ff
( / page 108)
R Switching between low beam forright- and
left-side traf fic (in vehicles with Intelligent
Light Sy stem only) #
Use the0064 or0063 button toselect the
Lights submenu. #
Press the0076 button toconfirm. #
Toswitch between low beam forri ght-
and left-side traf fic: use the0064 or0063
button toselect Dipped beams Setting for.
The display will show the selected setting. #
Change the selected setting with the0076
button.
When youch ange the setting, the switcho ver
will not take place until the next time the
ve hicle is stationar y.
When you swit chove rth e low beam forright- or
left-side traf fic, mo torw ay mode and the
enhanced fog light function may not be available.
This deactivation will take place only if the setting
fo r driving on theright or left is the opposite to
yo ur vehicle's national version.
Yo u can ha vethe low beam set forright- or left-
side traf fic at a qualified specialist workshop as
we ll.
Instrument clus ter submenu #
Use the0064 or0063 button toselect the
Instrument cluster submenu. #
Press the0076 button toconfirm. #
Toselect the unit of measurement for dis‐
tance: usethe0064 or0063 button toselect
th eDisplay unit Speed-/odometer function.
The display will show the selected setting km
or Miles. #
Change the selected setting with the0076
button. #
Toswitch the additional speedome ter on/
off: usethe0064 or0063 button toselect
Addit. speedo.
The cur rent selection will appear. #
Press the0076 button tochange the setting.
Ve hicle submenu #
Use the0064 or0063 button toselect the
Vehicle submenu. #
Press the0076 button toconfirm. #
Toset the permanent limiter: usethe0064
or 0063 button toselect Limit speed (winter
tyres).
The display will show the cur rent setting. #
Tochange the setting: pressthe0076 but‐
to n. #
Tosave the entr y:press the0076 button.
% Yo
u can find fur ther information in "Perma‐
nent limiter" (/ page160). In
stru ment clus ter and on-board computer 18 9

Information about Mercedes PRO (Mercedes
me)
Mercedes-Benz Vans vehicles support thefo llow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When you ha veregis tere d and logged in with a
user account tothe Mercedes PRO Portal or
Mercedes me Portal, then services and of fers
from Mercedes-Benz Vans will be available to
yo u.
Av ailability of Mercedes PRO is countr y-depend‐
ent. You can check theav ailability of Mercedes
PRO in your country in the Mercedes PRO Portal:
http://www.mercedes.pro
Av ailability of Mercedes me is countr y-depend‐
ent. You can check theav ailability of Mercedes
me in your country in the Mercedes me Portal:
http://www.mercedes.me
Fo r more information on Mercedes PRO or
Mercedes me contact a Mercedes-Benz service
centre or visit the Mercedes PRO Portal or
Mercedes me Portal. Information about Mercedes PRO connect
(Mercedes me connect)
Mercedes PRO connect or Mercedes me connect
is the connectivity product from Mercedes-Benz
th at intelligent lyconnects your vehicle with your
smartphone, your tablet or your PC. You can then
call up diverse information about your vehicle at
any time, forex ample, or control specific vehicle
functions remo tely.
Among stothers, Mercedes PRO connect or
Mercedes me connect pr ovide thefo llowing serv‐
ices:
R Breakdown Management (breakdown assis‐
tance call button)
In theeve nt of a breakdown, you can use the
breakdown assis tance call button in theove r‐
head control panel tomake a call tothe
Mercedes-Benz Cus tomer Centre
(/ page 192).
Yo u can also select a menu ent ryinthe multi‐
media sy stem (/ page191).
R Info call/General question about your vehicle
(Info call button), if available Use
the Info call button in theov erhead con‐
trol panel tomake a call tothe Mercedes-
Benz Cus tomer Centre (/ page192).
R Mercedes-Benz Emer gency call sy stem (SOS
button)
Use the0053 button (SOS button) in the
ov erhead cont rol panel tomake a call tothe
Mercedes-Benz emergency call centre
( / page 192).
R Accident Recovery
Ac cident Recovery isavailable foryo u as a
supplement tothe Mercedes-Benz emer gency
call sy stem. If desired, at the conclusion of an
emer gency call, your call is forw arded tothe
Mercedes-Benz Cus tomer Centre, so you can
ha ve your vehicle towe daw ay toa Mercedes-
Benz service centre, forex ample
(/ page 192).
The Mercedes-Benz Cust omer Centre andthe
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the clock forth e use of the
services. Obser vethe legal requ irements forthe
country in whi chyou are stay ing.
To use the services in your vehicle, thefo llowing
conditions must be me t:
R Your vehicle is in an area with suf ficient GSM
network co verage.
R The ignition is switched on.
More information on Mercedes PRO and
Mercedes PRO connect and thera nge of services
of fere d can be found in the Mercedes PRO sup‐
plement at: https://moba.i.daimler.com/
mar kets/ece-r ow/baix/truc ks/mercedespro/
en_GB/index.html
Fu rther information about Mercedes me and
Mercedes me connect and thera nge of services
of fere d can be found in the Mercedes me supple‐
ment at: https://moba.i.daimler.com/mar kets/
ece-r ow/baix/ca rs/connectme/en_GB/
#emotions/S tartseite.html Calling
the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes PRO connect orMercedes me
connect.
Wi th your appr oval, theve hicle transmits the
re qu ired data tothe Mercedes-Benz Cus‐ Mercedes PRO
191

A sy
stem update consists of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the downloaded sy stem update
R Activating the downloaded sy stem update by
re starting the sy stem
% An Internet connection is
requ ired for online
updates. For automatic online updates, your
ve hicle must ha vea permanent lyins talled
communication module.
% Yo
u can start the software update manually
via the sy stem settings. If automatic software
updates are activated, the sy stem updates
will be downloaded automatically . Settings
fo r automatic software updates can also be
made in the sy stem settings.
The multimedia sy stem pr ovides a cor responding
message when a sy stem update is available.
Yo u ha vethefo llowing selection options:
R Download
The sy stem update will be downloaded in the
bac kground.
R Details
Info rm ation about the pending sy stem update
is displa yed.
R Later
The sy stem update can be downloaded man‐
ually at a later time.
Deep sy stem updates
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
When the download of a deep sy stem update is
comple teand the downloaded sy stem update is
re ady for ins tallation, you will be notified, for
ex ample, af terth e next ignition cycle.
% Pa
rk theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The electric parking brake has been applied.
If all requirements are met, the downloaded sys‐
te m update is ins talled. The multimedia sy stem
cann otbe operated while the downloaded sy stem update is being ins
talled and vehicle functions
are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Consult a qualified
specialist workshop toresol vethe problem. Setting up a
Wi-Fi hotspot Requ
irements:
R To
set up theWi -Fi connection of the mul‐
timedia sy stem with extern al hotspots:
th ere is no communication module ins talled.
R The device tobe connected supports at least
one of the types of connection described.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
Ac tivating/deactivating Wi-Fi #
Select Wi-Fi.
Connecting the multimedia sy stem toan
ex tern al hotspot via Wi-Fi
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connected.
% The connection procedure may dif
fer depend‐
ing on the device. Follow the instructions that
are shown in the displa y.Fu rther information
can be found in the manufacturer's operating
instructions. #
Select Internet settings . #
Select Connect via Wi-Fi. #
Select Add hotspot .
Connecting using a security key #
Select the options 0048ofthe desired Wi-Fi
networ k. #
Select Connect using security key. #
Have the security key displa yed on the device
to be connected (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡. 19 8
MBUX multimedia sy stem

The
following vehicle status data is transmitted:
R The transmission position engaged
R The distinction between par ked, standstill,
ro lling and driving
R The day/night mode of the instrument clus ter
The transfer of this data is used toalter how con‐
te nt is displ ayed tocor respond tothe driving sit‐
uation.
The following position data is transmitted:
R Coordinates
R Speed R
Compass direction
R Accele ration di rection
This da tais only transfer red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). We
b br owser overview
The web br owser is launched on the home screen
af te r selecting Mercedes PRO & Apps or
Mercedes me & Apps viaz Browser. 1
URL entry
2 Bookmar ks
3 Web page, back
4 Web page, forw ards
5 Torefresh/s top
6 Options
% Some functions are countr
y-dependent.
% We
bsites cann otbe shown while theve hicle
is in motion. Ra
dio and media Overview of the symbols and functions in the media menu
Symbo
lD esignation Function
00D0 Pla
yS electtostart or continue playbac k.
00CF Pa
use Selecttopause the playbac k. 208
MBUX multimedia sy stem