2021 MERCEDES-BENZ V-CLASS MPV ESP

*
NO
TEDama geand malfunctions caused
by impurities in AdBlue ® Impuri
ties in AdBlue ®
re sult in thefo llowing:
R higher emission values
R damage tothe catalytic con verter
R engine damage
R malfunctions in theAd Blue ®
ex haust gas
af te rtre atment sy stem #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidue cr ystallises af ter some time and
st ain the af fected sur faces. Clean the dirty sur fa‐
ces wi thwate r as soon as possible.
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Do not inhale
any ammonia vapours that may be released. Fill
th eAd Blue ®
tank only in well-ventilated areas.
Ad Blue ®
consu mption and filling capacity
Fi lling capacities
The total capacity of theAd Blue ®
tank may vary,
depending on theve hicle equipment.
To tal capacity of AdBlue ®
tank Ve
hicl eT otal capacity
All model s1 1.5 l,24 l or 25 l Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. AdBlue ®
consu mption is usually
wi thin a range of 0 and 5% of the fuel consump‐
tion. If necessar y,Ad Blue ®
must be refilled in
acco rdance with the instructions when there fill
message is displa yed in the instrument clus ter.
This may also be necessary between the sched‐
uled maintenance.
Check theAd Blue ®
fill le vel before making jour‐
ne ys outside of Europe.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can there‐
fo re deviate from thera nge cur rently displ ayed in
th e on-board computer. The information supplied
in the Owner's Manual rega rding there ser ve
qu antity at thefirs t displ aywarning in the multi‐ function display and on
the minimum top-up
qu antity when the fuel tank is empty is also tobe
under stood as guide values.
Display theAd Blue ®
ra nge and le vel
( / page 183). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 269). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Only Mercedes-Benz-appr oved engine oils may be
used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filter:
R inthe Mercedes-Benz Specification for
Service Products at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop Te
ch nical da ta273

Saf
ety sy stems Display messages
Possible causes/consequences and 0050 0050Solutions
0025
00E5
inoperative See Owner's
Manual *
ABS, BAS, hill start assist and ESP ®
as well as its driving saf ety sys‐
te ms are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. 0025
00E5
currently unavailable
See Owner's Manual *
ABS, BAS, hill start assist and ESP ®
as well as its driving saf ety sys‐
te ms are temp orarily una vailable.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The on-board electrical sy stem voltage may be insuf ficient, for
ex ample.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if ABS and ESP ®
are malfunc‐
tioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified
specialist workshop. #
Drive on carefully and, on a suitable stre tch of road, make some
slight steering mo vements at a speed abo ve20 km/h. #
Che ckwhe ther the display message has disappeared and ESP ®
is operational.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y. 280
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
Front-passenger airbag
disabled See Owner's
Manual *T
he front passenger airbag is disabled while theve hicle is in motion
ev en though an adult or a person with a cor responding build is
occupying the front passenger seat.
If additional forc es are applied tothe seat or the front passenger is
not sitting on the seat sur face properl y (/page 33), thewe ight the
sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor even fata l injury when the front
passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed
in theev ent of an accident and cann otper form its intended pro‐
te ctive function.
A person in the front passenger seat could then, forex ample,
come into con tact with th eve hicle interior, especially if the per‐
son is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo th
before and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Secu retheve hicle against rolling away. #
Ensu rethat no objects ha vebecome trapped beneath the front
passenger seat. #
Switch off the ignition. #
The front passenger must get out of theve hicle. #
Make sure that the front passenger seat is unoccupied, close
th e front passenger door and switch on the ignition. #
Obser vethePA SSENGER AIRB AGOFF indicator lamp on the
centre console and the display messages. #
With th e seat unoccupied and the ignition switched on, check
th efo llowing:
R The PASSENGER AIRB AGOFF indicator lamp must light up
continuously. If the indicator lamp is lit, the automatic front
passenger airbag actuation has disabled the front passenger
airbag (/ page 33).
R The display must not show the messages Front-passenger
airbag enabled See Owner's Manual orFront-passenger air-
bag disabled See Owner's Manual . #
Waitfor at least one minute until the necessary sy stem checks
ha ve been comple ted. #
Ensure that the display does not show either of the two display
messages about the front passenger airbag.
If th ese conditions are met, the front passenger seat can be occu‐
pied again.
If th ese conditions are not met, the automatic front passenger air‐
bag actuation is malfunctioning. #
Consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning and indicator lamps 281

Display messages
Possible causes/consequences and 0050 0050Solutions #
Stop theve hicle as soon as possible, paying attention to
ro ad and traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop. #
Do not top up the brake fluid. 007A
0025
00E5
inoperative See Owner's
Manual *E
BD is una vailable due toa malfunction. This means that ABS, BAS,
hill start assist and ESP ®
as well as its driving saf ety sy stems, for
ex ample, are also una vailable.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are mal‐
functioning
The wheels may blo ckduring braking and ESP ®
does not per‐
fo rm any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking dis tance may increase. In addition, other driving
saf ety sy stems are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. 00E5
inoperative See Owner's
Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample.
This will se verely impair steerability and braking. Braking dis tance
may increase in an emergency braking situation. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
sation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. 00E5
currently unavailable
See Owner's Manual *
ESP ®
,BA S and hill start assist are una vailable due toa malfunction.
Self-diagnosis is not yet comple te,fo rex ample.
AT TENTION ASSIST is deactivated and other driving sy stems could
be automatically deactivated.
The brake sy stem continues tofunction normally, but without the
functions lis ted abo ve. The wheels could therefore lock up at an
early stage in theeve nt of maximum full-s top braking, forex ample. 284
Display messages and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
This will se verely impair steerability and braking. Braking dis tance
may increase in an emergency braking situation. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabili‐
sation. In addition, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. #
Drive carefully on a suitable stre tch of road, making slight steer‐
ing mo vements at a speed abo ve20 km/h.
The functions mentioned abo vewill be available again when the
display message goes out.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a qualified specialist workshop immediatel y.
0024 Release parking brake *
The red0024 indicator lamp on the instrument clus ter lights up.
A wa rning tone also sounds.
Yo u are driving with the parking brake applied or per form ing emer‐
ge ncy braking using the parking brake. #
Release the parking brake (/ page152).
0024
Parking brake See Own-
er's Manual *
The yellow 0024 warning lamp lights up and there d0024 indicator
lamp is off.
The parking brake is malfunctioning, e.g. af terth est ar ter battery
has been disconnected.
Re leasing the pa rking brake: #
Swit chthe ignition off and back on again. #
Depress the brake pedal and briefly pull the handle of the park‐
ing brake (/ page152). #
After around ten seconds, push down the handle of the parking
brake.
If th eye llow 0024 warning lamp is off: #
Release the parking brake.
If th eye llow 0024 warning lamp remains lit: #
Do not drive on. #
Secure theve hicle against rolling away. #
Vehicles with manual transmission: engagefirs tge ar. #
Vehicles with automatic transmission: shiftthe transmission
to 005D . #
Turn the front wheels towa rdsth eke rb. #
Consult a qualified specialist workshop. Display messages and
warning and indicator lamps 285

Display messages
Possible causes/consequences and 0050 0050Solutions
Fu rther information on there stra int sy stem and its components can
be found under "Occupant saf ety".
0075 Front left malfunction
Consult workshop (exa m‐
ple) *T
he cor responding restra int sy stem is malfunctioning. In addition,
th e0075 warning lamp on the instrument clus ter lights up. &
WARNING Risk of injury duetomalfunctions in there stra int
sy stem
Components in there stra int sy stem may be activated uninten‐
tionally or not deploy as intended in an accident. #
Have there stra int sy stem checked and repaired immedi‐
ately at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.
0075 Left windowbag malfunc-
tion Consult work-
shop (exa mp le) *T
he cor responding window airbag is malfunctioning. In addition, the
0075 warning lamp on the instrument clus ter lights up. &
WARNING Risk of injury orfata l injury due toa malfunction
in the windowbag
The windowbag might be triggered unintentionally or might not
be triggered at all in theeve nt of an accident. #
Have the windowbag checked and repaired immediately at
a qu alified specialist workshop. #
Consult a qualified specialist workshop immediatel y. Driving sy
stems Display messages
Possible causes/consequences and 0050 0050Solutions
120 km/hM aximum
speed exceeded *F
or cer tain countries only: the maximum permissible speed has
been exceeded. #
Drive more slowly.
00AD
ATTENTION ASSIST inop-
erative *A
TTENTION ASSIST has failed. #
Consult a qualified specialist workshop.
ATTENTION ASSIST:
Take a break! *B
ased on cer tain criteria, ATTENTION ASSIST has de tected fatigue
or increasing lapses in concentration on the part of the driver.
A wa rning tone also sounds. #
If necessa ry,ta ke a break.
On long journe ys,ta ke regular and timely breaks that allow youto
re st properly.
Active Distance Assist
- - - km/h *A
n acti vation condition forAc tive Dis tance Assi stDISTRONIC has
not been fulfilled. Displ
aymessa ges and warning and indicator lamps 287

Display messages
Possible causes/consequences and 0050 0050Solutions
Limiter passive *Y
ou ha vethe accelerator pedal depressed be yond the point of
re sis tance. Whilst you are accelerating, the limiter does not cont rol
yo ur speed. #
Remo veyour foot from the accelerator pedal. The limiter will be
re activated and will limit your speed.
Cruise control - - - km/h *A
n acti vation condition for cruise control has not been met.
Fo rex ample, you are aiming tostore a speed below 30 km/h. #
If conditions permit, drive at a speed greater than 30 km/h and
st ore the speed. #
Obser vethe activation conditions for cruise control
(/ page 159).
Cruise co ntrol and Lim-
iter inoperative *A
warning tone also sounds. Cruise control and the limiter are mal‐
functioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not
available when towing a
trailer See Owner's Man-
ual *B
lind Spot Assist is switched off during trailer operation. #
Acknowled gethe display message with the0076 steering wheel
button.
Blind Spot Assist inoper-
ative *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist cur-
rently unavailable See
Owner's Manual *B
lind Spot Assist is temp orarily non-operational.
The following causes are possible:
R The function is impaired due toheavy rain or sno w.
R The radar sensor sy stem is temp orarily non-operational, e.g. due
to electromagnetic radiation close toTV orradio transmitting
st ations or other sources of radiation.
R The sy stem is outside the operating temp erature range.
If th e causes mentioned abo veno longer apply, the display message
will disappear and Lane Keeping Assist will be operational again.
If th e display message does not disappear: #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Switch off the engine. #
Restart the engine.
00C6
--- km/h *D
SR has been switched on but is not acti veas you are driving at a
speed greater than 18 km/h. If you drive at a speed below 18km/h,
DSR will au tomatically brake again tothe set speed.
00C6
Off *D
SRwas deactivated.
If it was not deactivated bythe driver, e.g. due toa malfunction of
th e ESP ®
, a warning tone also sounds. 290
Display messa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions
003B
inoperative Refuel vehi-
cle *T
here is too little fuel in the fuel tank.The hot-water auxiliary heater
(s ta tionary hea ter) cannot be switched on. #
Refuel theve hicle.
003B
inoperative See Owner's
Man. *T
he hot-water auxiliary heater (stationary hea ter) is malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine
has cooled down, make up tofour attem ptsto switch on the hot-
wate r auxiliary heater (stationary hea ter), wa iting se veral
minutes between each attem pt (/ page 128).
If th e hot-wate r auxiliaryheater (stationary hea ter) does not switch
on: #
Consult a qualified specialist workshop. Lights
Display messages
Possible causes/consequences and 0050 0050Solutions
0049
Left dipped beam (exa m‐
ple) *T
he cor responding light source is defective.
Ha ve defective LED lights replaced at a qualified specialist work‐
shop. #
Obser vethe no tes on changing a bulb (/ page111). #
Replace the defective bulb at the front (/ page112) or rear
(/ page 113).
% Ve
hicles with LED lights on the trailer: if the cur rent falls below
th e minimum of 50 mA, a display message may appear even
th ough the trailer lights are working proper ly.
Adaptive Main-beam
Assist inoperative *A
daptive Highbeam Assist is malfunctioning. #
Switch high beam on/off manually. #
Consult a qualified specialist workshop.
Adaptive Main-beam
Assist currently unavaila-
ble See Owner's Manual *A
daptive Highbeam Assist is deactivated and temp orarily inopera‐
tive.
The following causes are possible:
R The windsc reen is dirty in the camera's field of vision.
R Visibility is impaired due toheavy rain, snow or fog. #
Clean the windscreen.
When the sy stem de tects that the camera is fully operational,
th e display will show the message Adaptive Main-beam Assist
available again
Ad aptive Highbeam Assist is operational again.
Active Light System inop-
erative *T
he active light function is faulty. #
Consult a qualified specialist workshop. Display messages and
warning and indicator lamps 301