2021 MERCEDES-BENZ V-CLASS MPV key

When jump-s
tarting, obser vethefo llowing points:
R The battery is not accessible in all vehicles. If
th eot her vehicle's battery is not accessible,
st arting assis tance is tobe pr ovided using a
donor battery or a starting assis tance device.
R You may only jump-s tart theve hicle when the
engine and exhaust sy stem are cold.
R Do not start the engine if the battery is fro‐
zen. Let the battery thaw firs t.
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of 12V.
R Only use jump leads that ha vea suf ficient
cross-section and insulate dte rm inal clamps.
R Ifth e battery is fully dischar ged, attach the
donor battery for a few minutes before
attem pting tostart. This charge sth e dis‐
ch arge d battery a little.
R Make sure that the two vehicles do not touch.
Jump leads and fur ther information rega rding
st arting assis tance can be obtained at any quali‐
fi ed specialist workshop.
Ensure thefo llowing before connecting the jump
lead:
R The jump leads are not damaged.
R Parts of thete rm inal clamps which are not
insulated do not come into conta ct withother
me tal parts while the jump leads are connec‐
te dto the batter y.
R The jump leads do not touch moving parts
when the engine is star ted and while it is run‐
ning, su chastheV- belt pulley or thefa n. #
Apply the parking brake. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Vehicles with manual transmission: shift
to neutral. #
Switch off all electrical consumers, e.g. audio
device, bl ower. #
Switch off the ignition immediately and
re mo vethekey. #
Open the bonn et (/ page 221). Connecting and disconnecting
the ju mp lead Example: jump-s
tart connection point #
Push contact pr otection co ver1 ofthe
jump-s tart connection point towa rdsth ere ar
of theve hicle against the spring pressure as
fa r as it will go.
The jump-s tart connection point is visible. Te
rm inal connection diagram #
Remo vethe co ver from positive term inal 3
of the donor batter y. #
Connect the positive term inal clamp of the
jump lead topositive term inal 3ofthe
donor batter y,and then topositive term inal
5 ofthe jump-s tart connection point. #
Connect the negative term inal clamp of the
jump lead tonegati ve terminal 2ofthe
donor batter y,and then toear thcontact 4
of your ow nve hicle. #
Start the engine of the donor vehicle and run
it at idling speed. 238
Breakdown assis tance

#
Make sure that the positive term inal of
th e connected battery does not come
into contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
The described order of the battery
clamps must be obser ved when con‐
necting and disconnecting the batter y. #
When giving starting assistance, alw ays
make sure that you on lyconnect battery
te rm inals with identical polarity. #
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jump
lead. #
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. *
NO
TEDama getoelectronic components
due towo rkcar ried out incor rectly on the
battery If
th est ar ter battery is disconnected before
th eke y is remo ved from the ignition loc k,
electronic components or assemblies, such
as the alternator, can be damaged. #
Switch off the engine and remo vethe
ke y from the ignition loc k. #
Check tosee that there are no indicator
lamps lit in the instrument clus ter. #
Alwaysre mo vethe negative term inal
clamp firs t and then the positive term i‐
nal clamp. #
Do not inter change the battery clamps. Alw
ays ha vewo rkon the battery car ried out at a
qu alified specialist workshop. If, in
exceptional circums tances, you must dis‐
connect the battery yourself, pay attention tothe
fo llowing:
R Obser vethe no tes on the12 V battery
(/ page 235).
R Secure theve hicle toprev ent it from rolling
aw ay.
R Afterth e battery has been disconnected, the
parking brake is automatically applied. Yo u
can then no longer mo vetheve hicle.
R Forve hicles with an automatic transmission,
th e transmission is loc ked in position 005Dafter
disconnecting the batter y.Yo u can then no
longer mo vetheve hicle.
R The battery and the co ver of the positive ter‐
minal clamp must be fitted securely du ring
ope ration. Seat base (e
xamp le:right-hand front seat)
The following description on connecting and fit‐
ting the battery uses theex ample of thest ar ter
battery in the seat base of theright-hand front
seat. #
Switch off all electrical consumers. #
Switch off the engine and remo vethekey
from the ignition loc k. #
Open the front right-hand door. #
Press bo thcatch springs 1down and
re mo vecover2 upwards from the seat
base. #
Remo vecover2 bypulling upwards at an
angle from the seat base. 240
Breakdown assis tance

Display messages
Possible causes/consequences and 0050 0050Solutions #
Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitoring sy stem will switch on af ter a few
minutes of driving.
Tyre pressure monitor
inoperative *T
he tyre pressure monitoring sy stem is malfunctioning. #
Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Key does not belong to
vehicle *Y
ou ha veinser ted an incor rect key into the ignition loc k. #
Use the cor rect key.
00AF
Remove key *T
hekey is in the ignition loc k. #
Remo vethekey.
00AF Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
00AF
Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page 50). Ve
hicle Display messages
Possible causes/consequences and 0050 0050Solutions
Clutch overheated Avoid
pulling away Engage/
disengage clutch quickly
if req. *A
warning tone also sounds. The clutch is under heavy load and the
permissible operating temp erature of the clutch has been exceeded.
Av oid frequent pulling away and driving at walking pace overex ten‐
ded di stances. #
Stop in accordance with the tra ffic conditions. #
Secure theve hicle against rolling away. #
Leavethe engine running.
The clutch will cool more quickly when the engine is running.
or #
If possible, continue driving at a steady speed. #
Remo veyour foot from the clutch pedal and do not let the clutch
slip.
The clutch may also cool down during driving. 298
Display messages and warning and indicator lamps

Coolant
Checking le vel.................................... 225
Filling capacities................................ .275
To pping up......................................... 225
Coolant (engine) Notes.................................................. 274
Copyright .................................................. 26
Cornering light ........................................ 107
Crosswind Assist Function/no tes.................................. 15 5
Cruise control Calling up a speed.............................. 15 9
Fu nction............................................. 15 8
Le ver.................................................. 15 9
Re quirements.................................... .159
Selecting........................................... .159
Setting the speed............................... 15 9
St oring a speed..................................1 59
Switching off...................................... 15 9
Switching on....................................... 15 9
Sy stem limits......................................1 58
Cup holder Switching the cooling/heating
function on/off...................................1 01
Cup holders Inserting in there ar passenger
compartment..................................... .101 D
Dashboa rdlighting
see Instrument lighting
Data collection (vehicle) ..........................24
Data pr otection rights
Data storage......................................... 26
Data storage
Data pr otection rights.......................... 26
Daytime running lights
Re placing light sources.......................1 12
Switching on/of f................................ 105
Deale rship
see Qualified speciali stwo rkshop
Declaration of conformity Electromagnetic compatibility..............19
Jack..................................................... .21
Ra dio operating permit of transmit‐
te rke y.................................................. 21
Speci fic absor ption rate....................... 19
Wi reless vehicle components............... 19
Demi sting windscreen .......................... .124 Destination ent
ry
Entering a POI or address................... 202
Diagnostics connection ...........................21
Dial telephone number (on-board
computer)............................................... 188
Diesel Low outside temp eratures.................. 271
No tes.................................................. 271
Digital Owner's Manual ...........................15
Dipped beam Setting for abroad (symmetrical)........ 105
Switching on/of f................................ 105
Dipped beam see Automatic dipped beam
DIRECT SELECT le ver
Engaging drive position...................... 14 3
Engaging neutral................................. 14 3
Engaging pa rkposition automati‐
cally....................................................1 43
Engaging reve rsege ar....................... .143
Fu nction............................................. 14 2
Selecting pa rkposition.......................1 43
Tr ansmission position s.......................142
Dire ction indicator
see Indicator
Display (care) ........................................ .230
Display (MBUX multimedia sy stem)
Operating........................................... 19 5
Display (multimedia sy stem)
Home screen...................................... 19 5
Display (on-boa rdcompu ter)................ 182
Display message Calling up (on-board co mputer).......... 279
No tes.................................................2 79
Dist ance adjustment
see Active Dis tance Assi stDISTRONIC
Di stance control
see Active Dis tance Assi stDISTRONIC
Di stance warning function
see Active Brake Assi st
DISTRONIC see Active Dis tance Assi stDISTRONIC
Door Locking (emergency key element)........ 53
Un locking (emer gency key element)..... 53
Door cont rol panel................................... 14
Drive prog ram display ............................ 14 5 Index
315

Electromagnetic compatibility (dec‐
laration of conformity).............................
19
Electronic Stability Prog ram
see ESP ®
(Electronic Stability Prog ram)
Electronics ............................................. .267
Emer gency
Fire extinguisher................................ 232
Fir st-aid kit (so ft-sided)...................... 232
Re moving thewa rning triangle.......... .232
Saf etyve st......................................... 232
Setting up thewa rning triangle..........2 32
Emer gency braking
Elect ric pa rking brake......................... 15 2
Emer gency engine start........................ 24 6
Emer gency key element
Locking door........................................ 53
Re moving/inserting............................. 50
Un locking door.................................... .53
Engaging drive position (au tomatic
transmission).......................................... 14 3
Engaging neut ral (automatic trans‐
mission) .................................................. 14 3
Engaging reve rsege ar........................... 14 3
Engine ECO start/ stop function..................... 14 0
Engine number................................... 268
Pa rking............................................... 15 0
St arting (k ey)...................................... 13 6
St arting assis tance............................. 237
Engine electronics (not es...................... 267
Engine number ...................................... .268
Engine oil Additive.............................................. 273
Checking the oil le vel using the on-
board computer......................... 222, 223
Checking the oil le vel with a dip‐
st ick................................................... 223
Filling capacity.................................... 274
To pping up..........................................2 24
Engine output Notes on changes................................ .22
Engine pre-heating see Auxilia ryheating
Environmental pr otection
No tes....................................................16
Ta ke -ba ckof end-of-life vehicles...........16
ERA-GLONASS test mode
St arting/ending................................ .235 ESC (Electronic
Stability Control)
see ESP ®
(Electronic Stability Prog ram)
ESP ®
Crosswind Assis t................................ 15 5
Tr ailer stabilisation............................ .155
ESP ®
(Electronic Stability Prog ram)
Ac tivating/deactivating (on-board
computer)........................................... 15 5
Fu nction/no tes.................................. 154
Switching on/off (button)................... 15 5
Exterior lighting Care................................................... 229
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Fa ult message
see Display message
Fi lling up the windscreen washing
sy stem................................................... .226
Fi re extinguisher.................................... 232
Firs t-aid kit (soft-sided) ......................... 232
Flat tyre Changing a whee l............................... 259
No tes................................................. 235
Fo g light (extended range) .................... 108
Fo il co vering
Ra dar and ultrasonic sensor s............. 15 3
Fo lding table
Ins talling and removing........................ 98
Moving................................................. 98
Using.................................................. 100
Fore ign trip
Symm etrical dipped bea m.................. 105
Fr ee software........................................... 26
Fr equencies
Mobile phon e.................................... .267
Tw o-w ayradio.....................................2 67
Fr ont airbag (driver, co-d rive r)................ 31
Fr ont door
Opening (from inside)........................... 51
Unlocking (from inside)......................... 51
Fr ont seats
Rot ate.................................................. .74
Fr ont wheel ar ch
Fitting/removing the co ver................. 11 2 Index
317

Wi
ng.................................................... 11 2
Fu el
Ad ditives............................................ 270
Diesel................................................. 271
E1 0..................................................... 270
Flexible fuel vehicles..........................2 70
Fu elreser ve........................................ 272
Journe ysabroad................................ .138
Low outside temp eratures.................. 271
Pe trol.................................................. 270
Quality (diesel). ................................... 271
Quality (petrol)................................... 270
Re fuelling............................................ 147
Sulphur content.................................. 270
Ta nk capacity..................................... 272
Fu el consum ption
Displaying theave rage ....................... 184
Fu ses....................................................... 247G
Gearshift le ver........................................ 141
Gearshift recommendation
Manual shifting (automatic trans‐
mission )............................................. .145
Manual transmission........................... 141
Genera l operating permit number
(EC)......................................................... .268
Glasses comp artment.............................. 97
Glo vecompa rtment
Opening/closing.................................. 97H
Handbrake (electrical) see Electric parking brake
Handling control sy stem
see ESP ®
(Elect ronic Stability Prog ram)
Hazard warning light sy stem
Swit ching on/of f................................ 107
Head restra int
Ad justing electrically............................ 93
Ad justing mechanically........................ 92
Headla mpflasher ................................... 106
Help call see Mercedes-Benz emergency call sy stem
High beam Activating/deactivating...................... 106
Re placing light sources.......................1 12
High-pressure cleaner (care)................ 227 Highbeam
Adaptive Highbeam Assist..................1 08
Hill start assi st....................................... 16 5
Hinged windo ws
Child saf ety loc k................................... 48
HOLD function Notes.................................................. 16 5
Switching on/of f................................ 16 5
Home screen (media display)................ 19 5
Hot-water auxiliary heater Displa ys(remo tecontrol)................... 12 9
Fu nction............................................. 127
Problems............................................ 13 0
Switching on/off byremo tecontrol... 12 8
Switching on/off wi th the button.......1 28 I
Identification plate Engine................................................ 268
Refrigerant......................................... 275
Ve hicle...............................................2 68
Ignition key
see Key
Ignition lock ............................................ 13 6
Immobiliser .............................................. 66
Implied warranty (vehicle)....................... 24
Indicator Activating/deactivating...................... 106
Indicator lamps see Warning/indicator lamps
Installations .............................................. 17
Instrument clus ter
Ad justing the lighting......................... 183
Displ ays.............................................. 180
No tes.................................................. 180
No tes on warning/indicator lamps.... .302
Overview............................................ 180
Wa rning/indicator lamps overview......... 7
Instrument clus ter (care) ...................... 230
In stru ment lighting ................................ 183
Instrument panel see Cockpit (o verview)
Intelligent Light Sy stem
Ac tivating/deactivating...................... 108
Ac tive headla mps.............................. .107
Ad aptive Highbeam Assist..................1 08
Cornering light.................................... 107
Mo torw ay mode................................. 108
Overview............................................ 107318
Index

Interior lighting
Ambient lighting.................................. 111
Setting................................................ 111
Switch-off del aytime.......................... 111
Interior motion sensor Function............................................... 68
Switching on and of f............................ 68
iPad ®
atta chment.................................. .104
iPhone ®
see Smartphone integration
ISOFIX child seat anchor
Fitting.................................................. .42
Seats suitable for attaching.................. 41J
Jack Declaration of conformity..................... 21
St orage location................................. 247
St ow age compartment in there ar...... 247
Journe ysabroad
No tes.................................................. 13 8
Jump-start connection point................. 237 K
Key Acoustic locking verification signal...... 49
Battery................................................. 50
Co nvenience opening......................... 12 5
Emergency key element...................... .50
Fu nctions............................................. 49
Ke yring attachment............................. 50
Overview.............................................. 49
Problem................................................ 51
Programming the button forthe
electric sliding door.............................. 57
St art theve hicle................................. 13 6
Un locking setting................................ .50
Ke y positions..........................................1 36L
Lane Keeping Assist
Ac tivating/deactivating...................... 175
Fu nction.............................................. 174
Sensitivity........................................... 175
Language Notes.................................................. 19 9
Setting............................................... 200
Lashing points Information......................................... 278
Overview.............................................2 15Le
vel control
see AIRMATIC
Light switch (o verview) ........................ .105
Lighting Adjusting the instrument lighting....... 183
Intellige nt Light Sy stem...................... 107
Lighting see Lights
Lights Active headla mps.............................. .107
Ad aptive Highbeam Assist..................1 08
Ad aptive Highbeam Assist Plus.......... 109
Au tomatic dipped beam..................... 105
Combination swit ch............................ 106
Corne ring light.................................... 107
Dipped beam...................................... 105
Driving ab road (symm etrical
dipped beam)..................................... 105
Fo g light (extended range).................. 108
Haza rdwa rning light.......................... .107
Headla mpflasher.............................. .106
High beam.......................................... 106
Indicator............................................. 106
Light switc h........................................ 105
Mo torw ay mode................................. 108
Pa rking light...................................... .105
Ra nge................................................. 106
Re ar fog light...................................... 106
Re sponsibility with lighting sy stems... 105
Setting theex terior lighting switch-
off delay time...................................... 11 0
St anding light.................................... .105
Switching the Intelligent Light Sys‐
te m on/of f......................................... 108
Switching the sur round lighting
on/off................................................ .110
Limiter Calling up a speed.............................. 15 9
Fu nction............................................. 15 8
Kickdown............................................ 15 8
Le ver.................................................. 15 9
Pa ssive...............................................1 58
Pe rm anent setting.............................. 16 0
Re quirements.................................... .159
Selecting........................................... .159
Setting the speed............................... 15 9
St oring a speed..................................1 59
Switching off...................................... 15 9
Switching on....................................... 15 9
Sy stem limits......................................1 58
Limiting the opening angle (tailgate) .....60
LINGU ATRO NIC
Ope rable functions.............................1 96 Index
319

Programming
theke y but ton................ 61
Sepa rately opening rear wind ow.......... 60
Ta ilpipes (care)....................................... 229
Ta ke -back of end-of-life vehicles
(environmental pr otection) .................... .16
Ta nk capacity
Fu el.................................................... 272
Re ser ve(fuel).....................................2 72
Ta nk content
Ad Blue ®
.............................................. 273
Te ch nical data
Information......................................... 267
Mounting dimensions (trailer hitch).... 277
No tes (trailer hitch)............................ 277
Ty re pressure monitor........................ 256
Ve hicle identification plate.................2 68
Te lephone
Connecting a mobile phone (Pass‐
ke y).................................................... 207
Connecting a mobile phone
(Secure Simple Pairing)...................... 207
Fu nctions in thete lephone men u....... 207
Menu (on-board compu ter)................. 188
No tes.................................................2 05
Operating modes................................ 206
Te lephone menu overview................. .206
Te lephony operating modes
Blue tooth ®
Te lephony......................... 206
Business telephony........................... .206
TEMPMATIC (control panel) ...................12 0
THERMOTRONIC (control panel)............ 121
Ti e-d owney es ........................................ .215
To ol
see Vehicle tool kit
To pTe ther................................................ .43
To uch Control
Operating........................................... 19 5
To uchpad
Operating........................................... 19 5
To uchscreen
Operating........................................... 19 5
To w starting............................................ 24 6
To w- aw ay protection
Fu nction............................................... 67
Priming and deactivating......................67
To wing away
Bo th axles on the ground................... 24 4
Ra ised front or rear axle.................... .245 To
wing eye
Fitting/removing................................ 24 6
St orage location................................. 24 6
To wing me thods..................................... 24 2
Tr af fic information
Swit ching on the display....................2 04
Tr af fic Sign Assist
Fu nction/no tes.................................. 173
Setting................................................ 173
Sy stem limitations.............................. 173
Tr ailer hitch
At tach ing the ball coupling................. 17 7
Car e................................................... 229
Fitting the co verfo r trailer coupling... 17 7
Gene ral no tes.....................................2 77
Information about trailer operation..... 176
Mounting dimensions......................... 277
Re moving the ball neck...................... 178
Soc ket................................................ 178
Tr ailer loads ............................................ 277
Tr ailer operation
At tach ing the ball coupling................. 17 7
Coupling/Decoupling the trailer......... 178
No tes.................................................. 176
Pe rm issible axle load........................ .268
Re moving the ball neck...................... 178
Soc ket................................................ 178
Tr ailer loads........................................ 277
Tr ailer stabilisation................................ 15 5
Tr ansmission position display.............. 14 2
Tr ansmitter key
Ra dio operating permit.........................21
Tr anspo rtby rail.................................... .138
Tr anspo rting (vehicle breakd own)........2 45
Tr im element (care)............................... .230
Tu rn signal light
Re placing light sources.......................1 12
Tw o-w ayradio telephone
see Mobile phone
Tw o-w ayradios
Fr equencies........................................ 267
Ins tallation no tes................................ 267
Tr ansmission output (maximum )........ 267
Ty re pressure
Checking (ty repressure monitoring
sy stem)..............................................2 55
No tes.................................................2 50
Re starting the tyre pressure moni‐
to r...................................................... 255 326
Index