2021 MERCEDES-BENZ V-CLASS MPV key

Calling up the Digital Operating Instructions
Multimedia sy stem:
4 Info5
Owner's Manual 5
Õ The Digital Operating Instructions describe
the
function and operation of theve hicle and the
multimedia sy stem. #
Select one of thefo llowing menu items in the
Digital Ope rating Instructions:
R Search: here you can use keywords toquickly
locate answers toquestions concerning vehi‐
cle operation.
R Quick start: thefirs tst eps towa rds setting up
yo ur driver's seat can be found here.
R Tips : provides you with information on spe‐
cific everyday situations foryo ur vehicle.
R Animations: here you can watch animations
of theve hicle functions.
R Messages: here you can receive additional
information about the messages in the Instru‐
ment Displa y.
R Bookmarks :yo u can access your sa ved per‐
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Ope rating Instructions here. 1
Back
2 Add bookmar ks
3 Picture
4 Content area
5 Menu Some sections of
the Digital Operating Instruc‐
tions, e.g. warnings, can be expanded and col‐
lapsed.
Ad ditional options for calling up the Digital
Ope rating In stru ctions
Direct access: pressing and holding down an
ent ryintheta b bar of the multimedia sy stem
opens the cor responding content in the Digital
Operating Instructions. LINGU
ATRO NIC: calls up via thevo ice control
sy stem
The Digital Operating Instructions are deactivated
fo r saf etyre asons while driving.
% The Operating In
stru ctions can also be found
in the Mercedes-Benz Guides App in all com‐
mon app stores. Digital Operating Instructions
15

Ra
dio ope rating permit of transmitter keyRa
dio equipment appr oval number DC12 B and
DC 12 K Count
ry Radio equipment appr oval
information
Serbia DC12B:
И005 20 20
P1620 1247 00
DC12K: И005 20 P1620 124800 Jack
Copy and translation of
the original declaration of
conformity:
EC declaration of conformity
1.
The signator y,as a representative
Manufacturer:
BRANO a.s.
7474 1 Hradec nad Mor avicí, Opa vská 1000,
Czech Republic
ID no.: 64-387-5933
VA T ID no.: CZ64-387-5933
hereby declare under our sole responsibility that
th e product:
2. a)
Designation:
Jack
Ty pe, number:
A) A 164 580 02 18, A 166 580 0118
B) A 240 580 00 18
C) A 639 580 02 18
Ye ar of manufacture: 20 15
Fu lfils all releva nt conditions
Directi veno. 2006/42/EC
b)
Description and intended use:
The jack is only intended forra ising the specified
ve hicle in accordance with the operating instruc‐
tions af fixe dto the jac k.
3.
Refe rence da taofthe harmonised standards or
specifications A) ISO 4063, EN ISO
14341- A,DBL 7382.20,
MBN 10435, AS 2693
B) ISO 4063, ISO 14341- A,DBL 7392. 10, MBN
10 435
C) DBL 7392. 10, DBL 8230. 10
Te ch nical documentation forth e product is held
by the manufacturer. Representative for compil‐
ing tech nical documentation: di rector of thete ch‐
nical depa rtment at Brano a.s.
4.
Hradec nad Mor avicí
City
5.
05.05.20 15
Date
Signed by:
Director of Quality Diagnostics connection
The diagnostics connection is a tech nical inter‐
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for
re ading out vehicle data bya specialist workshop.
Diagnostic devices should therefore only be con‐
nected byaqu alified specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics con‐
nection of theve hicle, the function of vehicle
sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. General no
tes21

Gene
rally, these are volatile data and will not be
st ored be yond the period of operation but will
only be processed within theve hicle itself. Con‐
trol units, vehicle keys forex ample, of ten contain
da ta memories. Their use permits thete mp orary
or permanent documentation of tech nical infor‐
mation about theve hicle's operating state, com‐
ponent loads, main tenance requirements and
te ch nical events or faults.
Depending on thete ch nical equipment, thefo l‐
lowing data are stored:
R operating status of sy stem components, such
as fill le vels, tyre pressure or battery status
R malfunctions or faults in impor tant sy stem
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter vention
of stability control sy stems
R information on events in which theve hicle is
damaged
In cer tain cases, it may be requ ired tostore data
th at wo uld ha veotherwise been temp orar y.This
may be the case if theve hicle has de tected a
malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the case
of wa rranty claims and quality assurance meas‐
ures.
In general, there adout is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the
ve hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement. To
th at end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmitted
along with theve hicle identification number to
th e manufacturer. In addition, the manufacturer is
subject toproduct liability. Forth is reason, the
manufacturer also uses operational data from the
ve hicle, forex ample, forre calls. These data can
also be used toexamine the cus tomer's warranty
and guarantee claims. Fa
ult memories in theve hicle can be reset by a
service outlet or at your requ est as part of repair
or maintenance work.
Con venience and inf otainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R entered navigation destinations
R data on the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB flash drive or MP3 pla yer.If yo u ha ve
entered these data yourself, you can dele tethem
at any time.
This data is transmit ted from theve hicle tothird
parties only at your requ est. This applies, in par‐
ticular, when you use online services in accord‐
ance with the settings that you ha veselected.
Smartphone integ ration (e.g. Android Autoor
Apple CarPlay ®
)
If yo ur vehicle is equipped appropriatel y,yo u can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then cont rolth em
by means of the cont rol elements integrated in
th eve hicle. The smartphone's picture and sound
can be output via the multimedia sy stem. Simul‐
ta neously, specific items of information are trans‐
fe rred to yo ur smartphone. Depending on the
type of integration, this includes position data,
day/night mode and other general vehicle sta‐
tuses. For more information, please consult the Gene
ral no tes 25

#
Ifth ech ild restra int sy stem has been
ex posed todirect sunlight, allow it to
cool before secu ring a child into it. #
Never lea vechildren unat tended in the
ve hicle. Obser
vewhen stopping or parking &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Overview of
recommended child restra int
sy stems %
Fu
rther information on the cor rect child
re stra int sy stem can be obtained at a quali‐
fi ed specialist workshop. Mercedes-Benz rec‐
ommends that you use a Mercedes-Benz
Service Cent reforth is purpose.
Securing with ISOFIX
We ight category 0+ (up to13 kgand up to
appr ox.15 months) Ty
pe 1
BABY SAFE plus
Size categories E
App rova lE 1 04 30114 6 Ty
pe 1
BABY SAFE plus
Order number 2
B6 6 86 82 24
1 Manufacturer: Britax Römer .2 With colour code 9H95. We
ight category I (9 to18 kgand from
appr oxima tely 9 months to4ye ars) Ty
pe 1
DUO plus
Size catego ries B1
Appr oval E1 04 30113 3
Order number 2
A 000970 43 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. Securing with th
e seat belt ontheve hicle
seat
We ight category 0 (up to10 kgand appr ox‐
ima tely 6 months) and weight category 0+
(up to13 kgand appr oxima tely 15 months) Ty
pe 1
BABY SAFE plus II
App rova lE 1 04 30114 6
Order number 2
A 000970 38 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. We
ight category I (9 to18 kgand from
appr oxima tely 9 months to4ye ars) Ty
pe 1
DUO plus
Appr oval E1 04 30113 3
Order number 2
A 000970 43 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. We
ight category II/III (15 to36 kgand from
appr oxima tely 3to 12 years) Ty
pe 1
KIDFIX XP
Appr oval E1 04 301 304
Order number 2
A 000970 49 02 Ty
pe 1
AMG KIDFIX XP
Appr oval E1 04 301 304
Order number 2
A 000970 33 02
1 Manufacturer: Britax Römer .2 With colour code 9H95. Occupant saf
ety39

0073
The
child restra int sy stem must not be put
under stra in between thero of and the seat
cushion and/or be fitted facing the wrong
direction.
0073 The
child restra int sy stem must not be put
under stra in by the head restra int. Adjust the
head restra ints as appropriate.
0073 Ne
ver place objects (e.g. cushions) under or
behind thech ild restra int sy stem. #
Set the co-driver seat as far back as possible
and mo vethe seat into the highest position
possible. #
Set the seat backrest tothe most vertical
position possible. #
Installth ech ild restra int sy stem.
The entire base of thech ild restra int sy stem
must alw aysre st on the sitting sur face of the
co-driver seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restra int sy stem.
The shoulder belt stra p must be routed for‐
wa rds and down wards from the seat belt out‐
let. #
If necessar y,adjust the seat belt outlet and
th e co-driver seat as appropriate. Child saf
ety loc ks Ac
tivating or deactivating child saf ety loc ks
fo r the doo rs &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unsupervised in theve hi‐
cle, they could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. &
WARNING Risk of accident and injury
due tochildren left unat tended in the
ve hicle
If ch ildren are tra velling in theve hicle, they
could, in part icular:
R open doors, thereby endangering other
persons or road users
R get out and be stru ck byoncoming traf fic
R operate vehicle equipment and become
trapped, forex ample #
Always activate thech ild saf ety loc ks
ins talled if children are tra velling in the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. The
following doors ha vechild saf ety loc ks:
R sliding doors
R pop-out windo ws
The child saf ety loc kson the doors secure each
door separately. The doors can no longer be
opened from the inside (e xception: electric slid‐
ing door). When theve hicle is unloc ked, the door
can be opened from the outside.
If th e electric sliding door is secured, only the
sliding door controls in there ar are deactivated.
The electric sliding door can be opened at any
time using the switch in the cent reconsole. Occupant saf
ety47

Key
Overview of
key functions &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Risk of accident due toinad‐
ve rtent turning of theke y in the ignition
lock
If yo u attach lar geor heavy objects totheke y,
th eke y could inadver tently turn in the ignition
lock while theve hicle is in motion. #
Do not attach any lar geor heavy objects
to thekey. #
Remo veake yring if it is cumbe rsome
before you insert theke y in the ignition
loc k. *
NO
TEDama getotheke y caused bymag‐
netic fields #
Keep theke yaw ay from strong mag‐
netic fields. Ke
y (e xamp le:vehicles with an EAS Y-PA CK tail‐
ga te and/or rear wind owwhich can be opened
separately)
1 Indicator lamp
2 Toopen or close the EASY -PAC Ktailgate, or
to unlo ck th ere ar wind owwhich can be
opened separately
3 Tolock theve hicle centra lly
4 Tounlo ckthe EASY -PAC Ktailgate and sliding
doors, or tounlo ckand open/close the elec‐
tric sliding door
5 Emer gency key
6 Tounlo cktheve hicle centra lly or onlythe
driver's door
The key's factory setting enables youto centrally
lock and unlock thefo llowing components:
R the driver's door and co-driver door
R the sliding doors
R theta ilgate
% If
yo u do not open theve hicle within appr ox‐
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theft pr otection will
be primed again.
Do not keep theke yto ge ther with electronic devi‐
ces or me tallic objects. This can af fect theke y's
functionalit y.
% If
th ech eck lamp does not light up when you
press the0036 or0037 button, the battery is
dischar ged.
Re place theke y bat tery ( / page 50). Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te: Opening and closing
49

The selected setting
forth e acoustic locking
ve rification signal must comply wi th there le‐
va nt national road and traf fic re gulations. In
some countries, including German y,using the
acoustic locking verification signal is forbid‐
den bytraf fic la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road traf fic re gulations). The driver
of theve hicle must comply with these regula‐
tions. In countries where the use of this func‐
tion is forbidden, this function is not activa‐
te d in theve hicle and must not be activated. Changing
the unlocking settings The
key has thefo llowing adjus table unlocking
functions:
R unlock cent rally
R unlock the driver's door #
Toswitch between settings: press and hold
th e0036 and0037 buttons at the same time
fo r appro ximately six seconds until the indica‐
to r lamp flashes twice. #
Tounlo cktheve hicle centrally when the
unlocking function is selected for the driv‐
er's door: pressthe0036 button a second
time. Re
moving and inse rting the emer gency key %
The anti-theft alarm sy
stem (A TA) is triggered
when you unlo ckand open theve hicle using
th e emer gency key (/ page67). #
Toremo ve:push release cat ch1 inthe
direction of the ar row and simultaneously pull
emer gency key2 comp lete ly out of thekey. #
Toinser t:push emer gency key2 com‐
ple tely in totheke y until it en gage s and
re lease cat ch1 is back in its initial position. Re
placing the key battery &
DANG ER Risk of fata l injuries due to
swallowing batteries
Batteries contain toxic and cor rosive subs tan‐
ces. Swallowing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
Ifth e battery compartment does not
close securely, do not use theke y any
lon ger and keep it out of there ach of
ch ildren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
damage due toimproper disposal of bat‐
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Re
quirements
R yourequ ire a CR 2025 3 V cell battery
Changing the bat tery
Mercedes-Benz recommends that you ha vethe
battery changed at a qualified specialist work‐
shop. #
Remo vethe emer gency key ( / page 50). 50
Opening and closing

#
Press emer gency key2 into the opening in
th eke y in the direction of the ar row until bat‐
te ry compa rtment co ver1 opens. When
doing so, do not hold battery compartment
co ver1 shut. #
Tapth eke y again stthe palm of your hand so
th at battery 3falls out of the battery com‐
partment. #
Insert the new battery into the battery tr ay
with the positive pole facing up wards. Use a
lint-free clo thtodo so. #
Fit battery compartment co ver1 tothekey
casing wi th the front lugs firs t and push it
closed. #
Slide emergency key2 back into thekey
( / page 50). Re
ctifying problems with thekey It is no longer possible
tolock theve hicle
using theke y.
Po ssible causes:
R The doors are not closed proper ly.
R The centra l locking sy stem has malfunc‐
tioned. #
Close the doors properly and lock theve hicle
again. #
Lock theve hicle using the emer gency key
( / page 50) or press down the locking pins
and then close the doors. #
Have the cent ral locking sy stem checked as
soon as possible at a qualified specialist
wo rkshop.
Yo u cann otlock or unlock theve hicle any‐
more.
Po ssible causes:
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp
and replace the batter y,if necessary
(/ page 49). #
Use the emer gency key element tolock and
unlock theve hicle (/ page 50). #
Have theke ych ecked at a qualified specialist
wo rkshop.
The engine cannot be star ted using the key.
Po ssible causes:
R The on-board electrical sy stem voltage is too
lo w. #
Switch off non-essential consumers, such as
interior lighting, and try tostart the engine
again.
If th is does not work: #
Check thest ar ter battery and charge it, if
necessary (/ page 237).
or #
Jump-s tart theve hicle.
or #
Consult a qualified specialist workshop.
Yo u ha velost a key. #
Have theke y deacti vated at a qualified spe‐
cialist workshop. #
Report the loss immediately totheve hicle
insurers. #
If necessar y,ha ve the loc kschanged as well. Doors
Un
locking and opening the door from inside Door handle (e
xamp le: driver's door) #
Pull door handle 2.
Locking pin 1pops up when the door is
unloc ked. Opening and closing
51