2021 MERCEDES-BENZ V-CLASS MPV check oil

#
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. Note
s on short-distance trips
If th eve hicle is predominantly used in short-dis‐
ta nce driving, a fault in the automatic cleaning
function of the diesel particulate filter can occur.
Due tothis, fuel may also accumulate in the
engine oil and cause engine failure.
During automatic cleaning, extreme lyhot exhaust
ga ses escape from theex haust pipe. Maintain a
dis tance of at least 1 m to other objects, e.g.
par kedve hicles, in order toavoid material dam‐
age.
If yo u main lydrive short dis tances, you should
drive on a mo torw ay or go for a country drive for
20 minutes every500 km. This facilitates the
re ge neration of the diesel particulate filter.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services or spare parts may not be available
immediatel y.The releva nt wo rkshop directories
are available from a Mercedes-Benz Service
Cent re.
Fu el
In some countries, only fuels with an inc reased
sulphur con tent are available.
Uns uitable fuel can cause engine damage. Yo u
can find fur ther information under "Fuel"
(/ page 270).
Ad Blue ®
Ad Blue ®
is not available in suf ficient quality in all
countries. Therefore, check theAd Blue ®
leve l,
particular lybefore driving outside Europe
(/ page 148). Consul t aqualified specialist
wo rkshop for advice.
Yo u can find information about AdBlue ®
in "Oper‐
ating fluids and capacities" (/ page271).
Low beam
In countries in whi chtraf fic drives on the oppo‐
site side of thero ad from the count ryin which
th eve hicle is regis tere d, you will ha vetoswitch
th e headlamps tosymmetrical dipped beam. This
will pr event oncoming traf fic from being dazzled.
Symm etrical dipped beam will no longer illumi‐
nate the edge of the car riag ewa y as far or as
high. Ve
hicles with halogen headlamps:
It is not necessa ryto change the headlamps over
to symmetrical dipped beam. The statutory
requ irements of the count ries in which tra ffic
drives on the opposite side of thero ad from the
country in whi ch theve hicle is regis tere d are also
met without changing over.
Ve hicles with LED headlamps:
Yo u can set the low beam for driving on theright
or left via the on-board computer (/ page189).
Information about transport byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or requ ire special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from a
Mercedes-Benz Service Cent re.
Information on brakes &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. *
NO
TECausing wearto the brake linings
by permanently depressing the brake
pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking ef fect of the engine, shift
to a lo werge ar in good time. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page143).
R invehicles with a manual transmission, shift
down toa lo werge ar in good time, so that the
engine is running at a medium tohigh engine
speed. 13 8
Driving and pa rking

Driving and driving saf
ety sy stems Note
s on driving sy stems and your responsi‐
bility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are only
aids. They are not a substitute foryo u paying
attention toyour sur roundings and do not relie ve
yo u of your responsibility per taining toroad traf‐
fi c la w.The driver is alw aysre sponsible for main‐
ta ining a safe dis tance totheve hicle in front, for
ve hicle speed, for braking in good time and for
st ay ing in lane. Alw ays pay attention tothe tra ffic
and inter vene if necessa ry. Be aware of the limi‐
ta tions rega rding the safe use of these sy stems.
Driving sy stems can neither reduce therisk of
accident if youfa ilto adapt your driving style nor
ove rride the la wsof ph ysics. They cannot alw ays
ta ke into account road, weather or traf fic condi‐
tions. In
fo rm ation on vehicle sensors and cameras Some driving and driving saf
ety sy stems use
cameras and radar or ultrasonic sensors tomoni‐
to rth e area in front of, behind or next totheve hi‐
cle. 1
Cameras in the outside mir rors
2 Multifunction camera
3 Front camera
4 Ultrasonic sensors
5 Reversing camera
% Depending on
theve hicle's equipment, the
ra dar sensors are integrated on the side of
th ere ar bumpers and/or behind the
Mercedes star in thera diator grille. &
WARNING Risk of accident due to
re stricted de tection per form ance of vehi‐
cle sensors and cameras
If th e area around vehicle sensors or cameras
is co vered, damaged or dirty, cer tain driving
and saf ety sy stems cann otfunction cor rectly.
The reis a risk of an accident. #
Keep the area around vehicle sensors or
cameras clear of any obstructions and
clean. #
Have damage tothe bumper, radiator
grille or stone chipping in the area of
th e front and rear wind owsrepaired at a
qu alified specialist workshop. Ke
ep the areas of the cameras and sensors free
of dirt, ice and slush (/ page 229). The sensors
and cameras must not be co vered and the de tec‐
tion ranges around them must be kept free. Do
not attach additional license pla tebrac kets,
ad vertisements, sticke rs,fo ils or foils toprotect
against stone chippings in the de tection range of
th e sensors and cameras. Make sure that there
are no overhanging loads pr otru ding into the
de tection range.
In theeve nt of damage, or following a se vere
impact, ha vethe function of the sensors checked
at a qualified specialist workshop. Ha vedamage
or stone chipping in the area of the cameras
re paired at a qualified specialist workshop. Overview of driving sy
stems and driving
saf ety sy stems In
this section, you will find information about the
fo llowing driving sy stems and driving saf ety sys‐
te ms:
R ABS ( Anti-lock BrakingSystem)
(/ page 154)
R BAS (Bra keAssist System) (/ page154)
R ESP ®
(Electronic Stability Program)
(/ page 154)
R EBD ( Electronic Brakeforce Distribution)
(/ page 156)
R Active Brake Assi st (/ page 156)
R Adaptive brake lights (/ page158)
R Cruise control (/ page158) and limiter
(/ page 158)
R Active Dis tance Assi stDISTRONIC
(/ page 162) Driving and pa
rking 15 3

Setting
the instrument lighting The displa
yson the instrument clus ter are illumi‐
nated during the da y.A dimming function is not
possible in da ylight.
The light sensor on the instrument clus ter auto‐
matically controls the brightness of the display
lighting.
When the light has been switched on, the bright‐
ness contro l is influenced bythe ambient light.
Yo u can then adjust the brightness of the instru‐
ment lighting and the display lighting with con‐
troller 1aswell. #
Turn controller 1up or down. Overview of menus on the on-board com‐
puter
Use the00E2 steering-wheel button tocall up the
list of menus and select a menu.
Yo u can find ope rating information in "O verview
and operation of the on-board computer"
(/ page 181).
Depending on theve hicle equipment, you can call
up thefo llowing menus:
R Trip menu (/ page184)
R Navi menu (navigation instructions)
(/ page 185)
R Radio menu (/ page 186)
R Media menu (/ page186)
R Telepho nemenu (/ page 188)
R Assistance graphic menu (/page 183)
R Service menu (/ page183)
R Settings menu (/ page189) Menus and submenus
Service menu
#
Press the00E2 button tocall up the list of
menus. #
With th e0064 or0063 button, select the
Service menu. #
Press the0076 button toconfirm.
Yo u ha vethefo llowing options in the Service
menu:
R Calling up display messages in the message
memory (/ page279).
R Che cking the tyre pressure electronically or
re starting the tyre pressure monitoring sys‐
te m (/ page 255).
R Checking the engine oil le vel elect ronically
(/ page 183).
R Calling up the service due date
R Displaying theAd Blue ®
fill le vel (in BlueTEC ®
ve hicles). Assistant display menu
#
Press the00E2 button tocall up the list of
menus. #
With th e0064 or0063 button, select the
Assistance graphic menu. #
Press the0076 button toconfirm.
The status of thefo llowing driving or driving
saf ety sy stems can be displa yed:
R Rear wind owwiper (/ page116)
R Active Brake Assi st (/ page 156)
R ATTENTION ASSIST (/ page172)
R DSR (/ page 160)
R Traf fic Sign Assi st (/ page 173)
R Active Dis tance Assi stDISTRONIC
(/ page 163) Instrument clus
ter and on-board computer 18 3

R
when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-reci rculation mode is frequent ly
used
In these or similar operating conditions, ha vethe
air filter, engine oil and oil filter, forex ample,
re placed more frequentl y.
If th eve hicle is subjected toinc reased loads, the
tyres mu stbe checked more frequentl y.Yo u can
obtain fur ther information at a qualified specialist
wo rkshop. No
n-operational times with the bat tery dis‐
connected The ASS
YST PLUS service inter val display can
calculate the service due date only when the bat‐
te ry is connecte d. #
Display and no tedown the service due date
on the instrument clus ter before disconnect‐
ing the battery (/ page 220). Engine compartment
Opening and closing
the bonnet &
WARNING Risk of accident due todriving
with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine
bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the bonn et
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Do not open or close the bonn etifth ere
is a person in the bonn et's range of
mo vement. &
WARNING Risk of injury fromtouching
components under voltage
The ignition sy stem and the fuel injection sys‐
te m wo rkunder high voltage. You could
re ceive an electric shoc k. #
Neverto uch components of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. The
following are examples of live components:
R ignition coils
R spark plug connec tors
R injectors &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. *
NO
TEDama getobonn etor windscreen
wipers when opening the bonn et If
th e windscreen wipers ha vebeen folded
back from the windscreen when the bonn etis
opened, the windscreen wipers or the bonn et
may be dama ged. #
Ensure that the windscreen wipers ha ve
not been folded back from the wind‐
screen. Opening
the bonnet #
Pull handle 1torelease the bonn et. Maintenance and care
221

#
Reach into thega p, push le ver2 ofthe bon‐
net catch tothe left and lift the bonn et.
When the bonn ethas opened around 40 cm,
it will be automatically opened and held by
th ega s pressure spring dampers.
Closing the bonnet &
WARNING Risk offire due toflammable
materials in the engine compartment or
on theex haust sy stem
Flammable materials may ignite. #
Ensure that there are no flammable
ex tern al materials in the engine com‐
partment or on theex haust sy stem
af te r maintenance workhas been car‐
ri ed out. *
NO
TEDama getothe bonn etdue to
pressing it closed manually Pushing
the bonn etclosed wi thyour hands
could damage it. #
Toclose the bonn et, let it drop from the
specified height. #
Lowe rth e bonn etand let it fall from a height
of appr oximately 30 cm, applying a little force
as you let it go. #
Ifth e bonn etremains slightly open, open it
again and let it fall, applying slightly more
fo rc e as you let it go, until it engages. Engine oil
Checking engine oil le
vel with on-board com‐
puter (engine without oil dipst ick)
Re quirements:
R The engine oil le vel is de term ined during driv‐
ing.
R The engine is at normal operating temp era‐
ture.
R The vehicle is le vel during the measuring
process.
R The bonn etis not open.
Depending on the driving profile, the oil le vel can
be displa yed only af ter a driving time of up to
30 minutes and only when the ignition is
switched on.
On-board computer:
4 Service 5
Engine oil level
One of thefo llowing messa ges appears on
th e display of the on-boa rdcompu ter:
Engine oil level Measurement in progress... #
Measurement of the oil le vel not yet possible.
Re peat thequ ery af ter driving for a maximum
of 30 minutes.
Engine oil level OK
The bar for displaying the oil le vel on the display
is green and is between "min" and "max". #
Do not top up oil. The engine oil le vel is cor‐
re ct.
Engine oil level Warm up engine #
Warm upthe engine tooperating temp era‐
ture.
Engine oil level Correct measurement only if vehi-
cle is on level ground #
Park theve hicle on a le vel sur face.
Engine oil level Add 1,0 l
The bar for displaying the oil le vel on the display
is orange and is below "min".
The oil le vel is too lo w. #
Add 1 l of engine oil (/ page 224).
Engine oil level Reduce oil level
The bar for displaying the oil le vel on the display
is orange and is abo ve"max".
The oil le vel is too high. 222
Maintenance and care

#
Siphon off any excess engine oil that has
been added. Todo so, consult a qualified spe‐
cialist workshop.
For engine oil level turn on ignition #
Switch the ignition on tocheck the engine oil
le ve l.
Engine oil level System inoperative
The fill le vel sensor is defective or not plugged in. #
Have the oil le vel display checked at a quali‐
fi ed specialist workshop.
Engine oil level System currently unavail. #
Close the bonn et.
Checking engine oil le vel with on-board com‐
puter (engine with oil dipst ick)
Re quirements:
R The vehicle is le vel during the measuring
process.
R The engine is switched off at normal operat‐
ingtemp erature.
R Awa iting period of five minutes is obser ved.
R The ignition is switched on.
To check the engine oil le vel with the on-board
computer, the engine must ha veafill le vel sen‐
sor. If not, the engine oil le vel can be checked
only with the oil dipstick (/ page 223).
On-board computer: 4 Service 5
Engine oil level
The following messa ges may appear on the
di splay of the on-boa rdcompu ter:
Engine oil level OK #
Do not top up oil.
Engine oil level Add 1,0 l #
Addth e specified quantity of oil
(/ page 224). #
Repeat the engine oil measurement af ter a
fe w minutes.
Engine oil level Reduce oil level
The oil le vel is too high. #
Siphon off any excess engine oil that has
been added. Todo so, consult a qualified spe‐
cialist workshop.
For engine oil level turn on ignition #
Switch on the ignition.
Waiting period for engine oil level not observed #
Ifth e engine is at normal operating temp era‐
ture, repeat the engine oil measurement af ter
appr oximately five minutes. #
Ifth e engine is not at normal operating tem‐
perature, repeat the engine oil measurement
af te r appro ximately 30 minutes.
Engine oil level Not with the engine running #
Switch off the engine and, when it is at nor‐
mal operating temp erature, wait appr ox‐
imately five minutes before measu ring the
engine oil le vel.
Engine oil level System inoperative
The engine oil le vel measurement is malfunction‐
ing. #
Check the oil le vel with the oil dipstick
(/ page 223). #
Have the oil le vel display checked at a quali‐
fi ed specialist workshop.
Checking the engine oil le vel with an oil dip‐
st ick &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. The engine oil becomes dirty during operation,
loses
quality and also gradually loses volume.
Check the oil le velre gularly and top up the oil or
ha ve itch anged if necessar y.
Re gular lych eck thefluid le vel and the major
assemblies for leaks . Ifyou de tect fluid loss, for
ex ample, oil drops on theve hicle parking space,
consult a qualified specialist workshop as quickly
as possible. #
Only check the oil le vel when the engine is at
normal operating temp erature. Maintenance and care
223

Example: engine oil
filler opening #
Obser vethe information rega rding appr oved
engine oil under "Operating fluids and capaci‐
ties" (/ page273). #
Unscr ewand remo vethe cap 1. #
Top up engine oil. #
Fitthe cap 1onthefiller opening and
tigh ten.
When doing so, make su rethat the cap
engages cor rectly. #
If present, check the oil le vel using the oil dip‐
st ick (/ page 223). #
Inthe case of vehicles without an oil dipstic k,
ch eck the oil le vel with the on-board com‐
puter af terth e next journey (/ page 222).
It is necessary torunth e engine for an extended
pe riod af ter each oil top up tocor rectly de tect
th e oil le vel. Fill le velch anges during oil top ups
may not be immediately visible. Depending on the
driving profile, the new oil le vel can only be dis‐
pla yed af ter a driving time of up to60 minutes.
If necessa ry, only top up thequ antity of oil shown
in the instrument clus ter display and check the
oil le vel again af terth e next journe y. Checking/topping up
the coolant &
WARNING Risk offire ‑ and inju ryfrom
antifreeze
If antifreeze comes into contact with hot com‐
ponent parts in the engine compartment, it
may ignite. #
Allow the engine tocool down before
yo uto p up the antifreeze. #
Make sure that no antifreeze spills out
next tothefiller opening. #
Thoroughly clean the antifreeze from
component parts before starting the
ve hicle. &
WARNING Risk of scalding from hot
coolant
If yo u open the cap, you could be scalded. #
Letthe mo tor cool down before opening
th e cap. #
When opening the cap, wear pr otective
gl ove s and saf etygl asses. #
Open the cap slowly torelease pres‐
sure. Only
check and top up the coolant le vel when the
ve hicle is stationary on a le vel sur face and the
engine has cooled down. The coolant temp era‐
ture must be below 50°C. &
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. Coolant con
tains glyc ol and is therefore poison‐
ous. #
Obser vethe information under "Operating flu‐
ids and capacities" (/ page274).
* NO
TEPaint wo rkdamage due tocoolant If coolant
gets on painted sur faces, the paint‐
wo rkcan be damaged. #
Add coolant carefully. #
Remo vespilled coolant. Re
gular lych eck the engine cooling sy stem and
th e heating sy stem for leaks . Ifthere is a loss of
coolant, ha vethe cause de term ined and rectified
in a qualified specialist workshop without dela y. Maintenance and care
225

*
NO
TEDama geand malfunctions caused
by impurities in AdBlue ® Impuri
ties in AdBlue ®
re sult in thefo llowing:
R higher emission values
R damage tothe catalytic con verter
R engine damage
R malfunctions in theAd Blue ®
ex haust gas
af te rtre atment sy stem #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidue cr ystallises af ter some time and
st ain the af fected sur faces. Clean the dirty sur fa‐
ces wi thwate r as soon as possible.
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Do not inhale
any ammonia vapours that may be released. Fill
th eAd Blue ®
tank only in well-ventilated areas.
Ad Blue ®
consu mption and filling capacity
Fi lling capacities
The total capacity of theAd Blue ®
tank may vary,
depending on theve hicle equipment.
To tal capacity of AdBlue ®
tank Ve
hicl eT otal capacity
All model s1 1.5 l,24 l or 25 l Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. AdBlue ®
consu mption is usually
wi thin a range of 0 and 5% of the fuel consump‐
tion. If necessar y,Ad Blue ®
must be refilled in
acco rdance with the instructions when there fill
message is displa yed in the instrument clus ter.
This may also be necessary between the sched‐
uled maintenance.
Check theAd Blue ®
fill le vel before making jour‐
ne ys outside of Europe.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can there‐
fo re deviate from thera nge cur rently displ ayed in
th e on-board computer. The information supplied
in the Owner's Manual rega rding there ser ve
qu antity at thefirs t displ aywarning in the multi‐ function display and on
the minimum top-up
qu antity when the fuel tank is empty is also tobe
under stood as guide values.
Display theAd Blue ®
ra nge and le vel
( / page 183). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 269). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Only Mercedes-Benz-appr oved engine oils may be
used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filter:
R inthe Mercedes-Benz Specification for
Service Products at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop Te
ch nical da ta273