2021 MERCEDES-BENZ V-CLASS MPV spare wheel

Overview and operation of
the on-
board computer ....................................... 181
Overview of what is shown on the mul‐
tifunction display .....................................1 82
Setting the instrument lighting ................1 83
Overview of menus on the on-board
computer .................................................1 83
Menus and submenus ............................ .183 Mercedes PRO
....................................... 191
Information about Mercedes PRO
(Mercedes me) ......................................... 191
Information about Mercedes PRO con‐
nect (Mercedes me connect) ................... 191
Calling the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem ........ 191
Making a call via theove rhead control
panel .......................................................1 92
Information on the breakdown assis‐
ta nce call via theove rhead control
panel .......................................................1 92
Giving permission for data transfer .......... 19 2
Tr ansmit ted data during a service call .....1 92MBUX multimedia sy
stem .................... 194
Overview and operation ........................... 194
Sy stem settings ....................................... 197
Na vigation ............................................... 200
Te lephone ................................................ 205
Overview of Smartphone Integration ...... .207
We b br owser overview ............................ 208
Ra dio and media ...................................... 208
Sound settings .........................................2 11Tr
anspo rting .......................................... 212
No tes on loading guidelines ..................... 212
Load distribution ...................................... 213
Secu ring loads ......................................... 214
Load securing aid ..................................... 216
Car rier sy stems ........................................2 19Maintenance and care
..........................220
No tes on maintenance ............................2 20
Service inter val display .......................... .220
Engine compartment ............................... 221
Cleaning and care ................................... .227 Breakdown assistance
.........................232
Emergency .............................................. 232
Mercedes-Benz eme rgency call sy stem ... 233
Flat tyre ................................................... 235 Battery ....................................................2
35
To wing or tow- starting ............................ .242
Electrical fuses ........................................ 247
Ve hicle tool kit ......................................... 247 Wheels and tyres
.................................. 249
Information on noise or unusual driving
ch aracteristics ........................................ .249
No tes on regular lyinspecting wheels
and tyres ................................................ .249
Information on driving with summer
tyres ........................................................ 24 9
Information on M+S tyres ........................ 24 9
No tes on snow chains ............................ .250
Ty re pressure ...........................................2 50
Changing a wheel ................................... .256
Information on wheel and tyre combi‐
nations ..................................................... 261
Spare wheel ............................................ 265 Te
ch nical data ....................................... 267
Information on thete ch nical da ta............ 267
On-board electronics ............................... 267
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 68
Operating fluids and capacities .............. .269
Ve hicle data ............................................. 276
Tr ailer hit ch............................................. 277
Lashing points and car rier sy stems ......... 278 Display messages and
warning and
indicator lamps ..................................... 279
Displ aymessa ges .................................... 279
Wa rning and indicator lamps .................. .302 Index
....................................................... 311 Con
tents 3

R
Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up
R Avo ice connection totheve hicle occupants
can be es tablished
% Fo
rRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Fu
nction of the emer gency call sy stem self-
diagnosis (Russia) Yo
ur car verifies the operability of the emer gency
call sy stem each time the ignition is ON.
In theeve nt of a sy stem malfunction, you will be
informed bythefo llowing signals:
R The SOS NOT READY message inthe instru‐
ment clus ter or there dSOS NOT READY mes‐
sage on the displa y,ifav ailable
R The flashing indicator lamp in theove rhead
cont rol panel
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS NOT
READY inthe upper right corner of the multime‐
dia display is switched OFF, this means the emer‐
ge ncy call sy stem passed diagnostics success‐
fully. St
arting/ending ERA-GLONASS test mode
(Russia) Re
quirements:
R The star ter battery has suf ficient charge.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
0076 button on the multifunction steering
wheel or the0052 button on theove rhead
cont rol panel for at least five seconds.
Te st mode is star ted and ended automatically
af te r completion of the speech test. #
Tosto pte st mode manuall y:switch off the
ignition or press the0052 button on theov er‐
head contro l panelfor at least five seconds.
The test mode is ended. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre strongly impairs theve hicle's driv‐
ing characteristics, as well as its steering and
braking characteristics. #
Do not drive with a flat tyre. #
Replace theflat tyre with the spare
wheel. Alternatively, consult a qualified
specialist workshop. Yo
u will find a sticke r with the Mercedes-Benz
Service24h telephone number on the B-pillar on
th e driver's side, forex ample.
Fo rve hicles with a spare wheel, information in
th eeve nt of a flat tyre can be found under
"Wheels and tyres" (/ page 256). Battery
Note
s onthest ar ter battery Wo
rkon the batter y,e.g. removing or ins talling,
requ ires specialist know ledge andthe use of spe‐
cial tools. Therefore, alw ays ha vewo rkon the
battery car ried out at a qualified specialist work‐
shop. &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys‐
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose control of theve hicle in the
fo llowing situations in particular:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not drive on. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. Breakdown assis
tance 235

Ve
hicles with manual transmission #
Obser vethe no tes on permissible towing
me thods (/ page242).
Be fore tow- starting, ensure thefo llowing:
R make sure that the battery is connected and
ch arge d. The ignition cannot be switched on
ot herwise and there will be no steering and
braking assis tance.
R use a towing bar and attach it tothe front
to wing eye (/ page246) on ly.
R ifth e engine does not start af ter a few sec‐
onds, try a jump-sta rting procedure using the
battery of ano ther vehicle (/ page 237).
To w- starting procedure #
Switch on the hazard warning lamps
(/ page 107). #
If necessar y,allow the engine and the
ex haust sy stem tocool down. #
Switch on the ignition. #
Shift to2nd or 3rd gear. #
Release the parking brake. #
Keep the clutch pedal fully depressed when
to w starting theve hicle. #
Release the clutch pedal slowl y.#
When the engine has star ted, shift toneutral
immedia tely. #
Stop in accordance with the tra ffic condi‐
tions. #
Use the parking brake tosecure theve hicle
against rolling away. #
Remo vetheto wing device. #
Remo vetheto wing eye. #
Switch off the hazard warning lamps
(/ page 107). Electrical fuses
Note
s on electrical fuses *
NO
TEElectrical fuses #
Obser vethe information in the supple‐
ment. You may otherwise failto recog‐
nise dangers. The fuse allocation
chart and the information on
th e fuses can be found in the "Fuse allocation
ch art" Supplement. Ve
hicle tool kit Information on
theve hicle tool kit The
vehicle tool kit is in there ar stow age com‐
partment.
Apart from some countr y-specific variants, vehi‐
cles without a spare wheel are not equipped with
a tyre-changing tool.
If yo ur vehicle is equipped with a tyre-change tool
kit, you can find it in theve hicle tool kit in the
re ar stow age compartment.
Some tools forch anging a wheel are specific to
th eve hicle. For more information on which tyre-
ch ange tool kits are requ ired and appr ovedfor
per form ing a wheel change on your vehicle, con‐
sult a qualified specialist workshop.
Re quired tyre-change tool kits may include the
fo llowing, forex ample:
R Jack
R Wheel spanner
R Ratchet ring spanner
% The jack has a maximum
weight of 7.5 kg
depending on theve hicle's equipment.
Yo u will find the maximum load capacity of
th e jack stated on the adhesive label
attached tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe‐
cialist workshop. St
ow age comp artment in there ar Opening
thesto wage compa rtment St
ow age compartment in there ar on theright-
hand side of theve hicle Breakdown assis
tance 247

Only cor
rect tyre pressures when the tyres are
cold. Conditions for cold tyres are:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km.
Note s on trailer operation
The applicable tyre pressure forth e tyres of the
re ar axle is alw aysth ere commended tyre pres‐
sure for a full load. Overview of
the tyre pressure table Ad
ditionall y,the tyre pressure table may also
st ate tyre pressures for dif fere nt load conditions.
These are de fined in the tyre pressure informa‐
tion table as dif fere nt numbers of passengers
and amounts of luggage. The actual number of
seats may di ffer – for more information, please
re ferto theve hicle's registration documents. The tyre pressure
values given for partly laden
ve hicles are minimum values which of feryou
good ride comfort. They are not for trailer opera‐
tion.
Yo u can also use the tyre pressure values for a
fully laden vehicle. These are alw ays allo wed and
permissible. Ho wever,in a partially laden vehicle,
th eride is not as comfor table and fuel consump‐
tion is only minimally reduced. In addition, wear
is grea ter in the middle of the tyre tread.
Set the cor rect tyre pressu rebefore loading the
ve hicle. Once theve hicle is laden, check the tyre
pressures and cor rect them if necessar y.
Only cor rect tyre pressu res when the tyres are
cold. The tyres are cold under thefo llowing con‐
ditions:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km.
Ve hicles with a gross vehicle weight of
2,800 kg
The tyre pressure values apply tothefo llowing
ve hicles:
R gross vehicle weight of 2,800 kg
R permissible axle load of 1,490 kgon the front
and rear axles
R the tyres referred tounder "Wheel and tyre
combinations" (/ page 261)
Ty re pressure forth e spare wheel is 350 kPa
(3.5 bar/51 psi). Pa
rtially laden vehicl eF ully ladenvehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
19 5/65 R 16C3 40 kPa (3.4
bar/49 psi) 340 kPa (3.4 bar/49
psi) 360 kPa (3.6
bar/52 psi)360 kPa (3.6
bar/52 psi)
205/65 R 16C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 340 kPa (3.4
bar/49 psi)340 kPa (3.4
bar/49 psi)
225/60 R 16C3 00 kPa (3.0
bar/44 psi) 300 kPa (3.0 bar/44
psi) 320 kPa (3.2
bar/46 psi)320 kPa (3.2
bar/46 psi)
225/55 R 17C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 330 kPa (3.3
bar/48 psi)330 kPa (3.3
bar/48 psi)
225/55 R 17
XL 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 290 kPa (2.9
bar/42 psi)300 kPa (3.0
bar/44 psi) Wheels and tyres
251

Pa
rtially laden vehicl eF ully ladenvehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
235/55 R 17
XL 103W/V 260 kPa (2.6
bar/38 psi) 250 kPa (2.5 bar/36
psi) 27
0 kPa (2.7
bar/39 psi) 280 kPa (2.8
bar/41 psi)
24 5/45 R 18
XL 100W 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 290 kPa (2.9
bar/42 psi)31
0 kPa (3.1
bar/45 psi)
24 5/45 R 18
XL 100V 280 kPa (2.8
bar/41 psi) 27
0 kPa (2.7 bar/39
psi) 300 kPa (3.0
bar/44 psi)31
0 kPa (3.1
bar/45 psi)
24 5/45 R 19
XL 102Y 230 kPa (2.3
bar/33 psi) 230 kPa (2.3 bar/33
psi) 250 kPa (2.5
bar/36 psi)260 kPa (2.6
bar/38 psi)
24 5/45 R 19
XL 102W 260 kPa (2.6
bar/38 psi) 260 kPa (2.6 bar/38
psi) 280 kPa (2.8
bar/41 psi)290 kPa (2.9
bar/42 psi) Ve
hicles with a gross vehicle weight of
3,050 kgor 3, 100kg without 4MATIC
The following tyre pressure values apply tothe
fo llowing vehicles:
R with a gross vehicle weight of 3,050 kgor
3, 10 0kg
R with a permissible axle load of 1,550 kgon
th ere ar axle
R the tyres referred tounder "Wheel and tyre
combinations" (/ page 261) Ty
re pressure forth e spare wheel is 350 kPa
(3.5 bar/51 psi). Pa
rtially laden vehicle 1
Fully laden vehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
205/65 R 16C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 360 kPa (3.6
bar/52 psi)360 kPa (3.6
bar/52 psi)
225/60 R 16C3 00 kPa (3.0
bar/44 psi) 300 kPa (3.0 bar/44
psi) 340 kPa (3.4
bar/49 psi)340 kPa (3.4
bar/49 psi)
225/55 R 17
XL 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 300 kPa (3.0
bar/44 psi)31
0 kPa (3.1
bar/45 psi)
235/55 R 17
XL 103W/V 260 kPa (2.6
bar/38 psi) 250 kPa (2.5 bar/36
psi) 280 kPa (2.8
bar/41 psi)290 kPa (2.9
bar/42 psi)
24 5/45 R 18
XL 100W 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 31
0 kPa (3.1
bar/45 psi) 330 kPa (3.3
bar/48 psi)
24 5/45 R 18
XL 100V 280 kPa (2.8
bar/41 psi) 27
0 kPa (2.7 bar/39
psi) 320 kPa (3.2
bar/46 psi)330 kPa (3.3
bar/48 psi) 1
The tyre pressu resfo rth e partially laden vehicle are not valid forth e Marco Polo with integ rated kitchen. 252
Wheels and tyres

Due
tothe legally prescribed accuracy of the
speedome ter and odome ter displa ys,th efo llow‐
ing tyres are not permitte dfo rta xis and hire cars:
R Wheel size catego ry 1
- 195/65 R16C
R Wheel size category 2
- 225/55 R17XL
- 245/45 R18XL
If th e wheel size category changes, you must
ha ve your vehicle's contro l unitsrecoded at a
qu alified specialist workshop. Information on
the direction of the tyres'
ro tation Ty
res with a specified direction of rotation ha ve
additional benefits, e.g. if there is a risk of aqua‐
planing. You will on lyga in these benefits if the
cor rect direction of rotation is obser ved.
An ar row on the side wall of the tyre indicates its
cor rect direction of rotation.
Yo u may also fit a spa rewheel against the direc‐
tion of rotation. Obser vethe time restriction on
use as well as the speed limitation specified on
th e spare wheel. Information on
storing wheels Obser
vethefo llowing when storing wheels:
R Wheels that ha vebeen remo ved should be
st ored in a cool, dry and, if possible, dark
place.
R Protect the tyres from oil, grease and fuel. Preparing
theve hicle for a wheel change Requ
irements
R The tyre-change tool kit is available.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Appl yth e parking brake. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with manual transmission:
engage firs t or reve rsege ar 005E. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
On le velte rrain: place choc ks orother suita‐
ble objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed. #
On slight inclines: placechoc ks orother
suitable objects under the wheels on the
front and rear axles opposite the wheel tobe
ch anged. #
If included in theve hicle equipment, take the
tyre-change tool kit out of theve hicle tool kit
(/ page 247). #
If included in theve hicle equipment, remo ve
th e spare wheel from the spare wheel brac ket
( / page 265). #
If necessar y,remo vethe wheel co ver. #
Using the wheel wrench, loosen the wheel
nuts/bolts on the wheel you wish tochange
by about one full turn. Do not unscr ewthe
wheel bolts/nuts comple tely. #
Raise theve hicle (/ page 259). Ra
ising theve hicle when changing a wheel &
WARNING Risk of injury from incorrect
positioning of the jack
If yo u do not position the jack cor rectly at the
appropriate jacking point of theve hicle, the
jack could tip wi th theve hicle raised. #
Only position the jack at the appropriate
jacking point of theve hicle. The base of
th e jack must be positioned vertically
under the jacking point of theve hicle. &
WARNING Risk of injury fromvehicle tip‐
ping
On slopes, the jack could tip with theve hicle
ra ised. Wheels and tyres
259

Fi
tting a new wheel Re
quirements
R The wheel is remo ved (/ page 260). &
WARNING Risk of accident from losing a
wheel
Oiled or greased wheel bolts can cause the
wheel bolts tocome loose, as too can dam‐
aged wheel bolts or wheel hub thre ads. #
Never oil or grease theth re ads. #
Intheeve nt of damage totheth re ads,
con tact a qualified specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam‐
aged hub thre ads replaced. #
Do not continue driving. &
WARNING Risk of injury from tightening
wheel bolts and nuts
If yo u tighten the wheel bolts or wheel nuts
when theve hicle is raised, the jack could tip. #
Only tighten wheel bolts or wheel nuts
when theve hicle is on the ground. #
Obser vethe information on thech oice of
tyres (/ page 256). #
Obser vethe instructions and saf ety no tes on
ch anging a wheel (/ page 256).#
For saf etyre asons, only use wheel bolts or
wheel nuts which ha vebeen appr ovedby
Mercedes-Benz and forth e wheel in question. #
Clean the wheel and wheel hub contact sur fa‐
ces. Lo
weri ngtheve hicle af ter a wheel change &
WARNING Risk of accident due toincor‐
re ct tigh tening torque
The wheels could come loose if the wheel
bolts or wheel nuts are not tightened tothe
prescribed torque. #
Ensu rethat the wheel bolts or wheel
nuts are tightened tothe prescribed
tightening torque. #
Ifyo u are not sure, do not mo vethe
ve hicle. Contact a qualified specialist
wo rkshop and ha vethe tightening tor‐
qu ech ecked immediately. Re
quirements:
R The new wheel has been fitted (/ page 261). #
Place the adap ter and thera tchet on the hex‐
agon head nut of the jack such that the letter‐
ing AB/DOWN is visible. #
Tolowe r the vehicle: turnthera tchet of the
jack anti-clo ckwise. #
Steel wheels: tightenth e wheel bolts or
wheel nuts evenly in a crosswise pattern in
th e sequence indicated (1 to5 ) and to a
maximum of 200 Nm. #
Light-alloy wheels: tightenthe wheel bolts
or wheel nuts evenly in a crosswise pattern in
th e sequence indicated (1 to5 ) and to a
maximum of 180 Nm. #
Che ckthe tyre pressure of the newly fitted
wheel and adjust it if necessa ry.
Ve hicles with the tyre pressure monitor sys‐
te m: allfitted wheels mu stbe equipped with
functioning sensors. #
Retighten the wheel bolts tothe specified
tightening torque af terth eve hicle has been
driven 50 km.
% When using a wheel or spare wheel with a
new or newly painted disk wheel, ha
vethe
wheel bolts or wheel nuts retightened again
af te r appro ximately 1,000 to5,000 km.
Obser vethe specified tightening torque. Infor
mation on wheel and tyre combinations
Gene ral no tes
Information on tyres, wheels and permissible
combinations can be obtained at a qualified spe‐
cialist workshop.
The smaller the cross-section of a tyre of a spe‐
cific wheel size, thewo rseth e driving comfort on
poor road sur faces. Ride and damp ing comfort
are reduced and therisk increases that when you
drive over obs tacles, damage towheels and tyres
may result. Wheels and tyres
261

Spare wheel
Note
s onthe emer gency spare wheel and
spare wheel Spare wheel:
wheel and tyre dimensions as well
as the type of tyre cor respond totheot her fitted
wheels.
A fitted spa rewheel changes the driving charac‐
te rist ics and bears risks. &
WARNING Risk of accident due toincor‐
re ct wheel and tyre dimensions
Driving with th e spare wheel fitted can
se verely impair theve hicle's driving charac‐
te rist ics.
To avo idrisks, obser vethefo llowing points: #
Drive carefully #
Neverfit more than one spare wheel
which is dif fere nt from the wheel tobe
re placed. #
Only use the spare wheel for a short
period of time. #
Change a spare wheel which is of a dif‐
fere nt size at the nearest qualified spe‐
cialist workshop. Be sure topay atten‐
tion tothe cor rect wheel and tyre
dimensions as well as the tyre type. R
When using a spare wheel (which is dif fere nt
from the wheel tobe replaced) a top speed of
80 km/h must not be exceeded.
R The tyre pressure of the spare wheel must be
ch ecked before starting a journey
(/ page 251).
R Have the emer gency spa rewheel replaced by
a qu alified specialist workshop.
The following should be checkedre gular ly, partic‐
ularly prior tolong journe ys:
R the secure positioning of the spare tyre
R the tyre pressure of the spare wheel (adjust
th e tyre pressure if necessary) (/ page 251)
R thefast enings of the spare wheel brac ket
The spare wheel is located in a spare wheel
brac ket under there ar of theve hicle.
Re place the tyres af ter six years at the latest,
re ga rdless of wear. This also applies tothe spare
wheel.
% If
yo u ha vefitted a spa rewheel, the tyre
pressure monitor will not function forth is wheel. The spare wheel is not equipped with
a sensor
for monitoring tyre pressu re. Fi
tting/ removing the spare wheel Re
moving the spare wheel under the rear of
th eve hicle #
Take the wheel wrench and auxiliary tool for
th e spare wheel lif ter out of theve hicle tool
kit (/ page247). #
Carefully prise off co ver cap 1with a suita‐
ble tool, e.g. a scr ewdriver. Be careful not to
damage the paintwork or the co vering cap
when doing so. #
Push auxilia rytool 2 thro ugh the opening
into the winch guide. #
Attach wheel wrench 3toauxiliary tool 2
fo rth e spare wheel lif ter. #
Turn wheel wrench 3inthe direction of
ar row 5until youfe el resis tance or until the
friction clutch of the winch overwinds.
The spare wheel is lo wered. Wheels and tyres
265