2021 MERCEDES-BENZ V-CLASS MPV key

Driving
Ke
y positions &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk offire due toflammable
material in the engine compartment or
th eex haust sy stem
Flammable materials may ignite. #
Therefore, check regularly that there are
no flammable materials in the engine
compartment or on theex haust sy stem. 005A
Inserting/ removing thekey
0047 Switching on the po wer supp ly
0048 Switching on the ignition
0049 Start the engine
% If
th eke y does not belong totheve hicle, it
can still be turned in the ignition loc k.How‐
eve r,th e ignition will not be switched on. The
engine cann otbe star ted. #
Insert theke y into the ignition lock in position
005A and turn it tothe desired position. Ru
nning-in no tes Pr
otect the engine during thefirs t1, 500 km by:
R driving at varying road and engine speeds.
R shift tothe next highest gear at theve ry lat‐
est when the needle reaches the last third
before there d area in there v counter.
R avoiding stre ss on theve hicle such as driving
at full thro ttle.
R not shi fting manually toa lo werge ar to brake.
R afte r1, 500 km, gradually increasing the
engine speed and accelerating theve hicle up
to full speed.
R vehicles with automatic transmission: not
depressing the accelerator pedal be yond the
pressure point (kickdown).
This also applies if the engine or parts of the driv‐
et ra in ha vebeen replaced.
Also obser vethefo llowing running-in no tes:
R Afterth eve hicle has been delivered or af ter
re pairs, the sensor sy stem of some driving
sy stems and driving saf ety sy stems adjusts
itself automatically af terth eve hicle has been
driven a cer tain dis tance. Full sy stem ef fec‐
tiveness is not reached until the end of this
te ach-in process.
R New and replaced brakepads, brake disks and
tyres only reach their optimal braking ef fect
and traction af ter appro ximately 10 0 km. 13 6
Driving and pa rking

Au
tomatic transmission DIRECT SELECT le
ver Fu
nction of the DIRECT SELECT le ver &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you engage the transmission posi‐
tion 005Bor005E, theve hicle may accelerate
sharply. #
Ifyo u engage the transmission position
005B or005E when theve hicle is at a stand‐
st ill, alw ays depress the brake pedal
fi rm lyand do not accelerate at the
same time. Ve
hicles with 7-speed automatic transmis‐
sion: &
WARNING Risk of accident due tothe
ve hicle rolling away
When the engine is switched off, the auto‐
matic transmission shifts into neutral position
005C. #
Always shift topark position 005Dbefore
switching off the engine. #
Secure against rolling away with the
parking brake. *
NO
TETransmission damage due toshift‐
ing at high engine speed or when the
ve hicle is rolling Yo
u can damage the automatic transmission
if yo u shift from 005Bto005E , from 005Eto005B or
directly to005D when the engine speed is too
high or theve hicle is rolling. #
Only change the transmission position
when theve hicle is stationar y. Depending on
the transmission, the automatic
transmission switches totransmission position
005D (9-speed au tomatic transmission) or005C (7-
speed automatic transmission) when switching
off the engine. The po wer transmission between
th e engine and transmission is inter rupte d in
transmission position 005C. Inthis case, shift the
automatic transmission totransmission position
005D before switching off the engine when theve hi‐
cle is stationar y.Obser vethe messages on the
multifunction displa y.App lythe parking brake to
pr eve nttheve hicle from rolling away.
Yo u use the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position appears in the multifunction display
(/ page 182). 005D
Park position
005E Reversege ar
005C Neut ral
005B Drive position 14 2
Driving and pa rking

Re
fuelling with a refill canis ter Example
#
Unscr ewthe cap on AdBlue ®
re fill canis ter
1 . #
Screw disposable hose 2onto the opening
of Ad Blue ®
re fill canis ter1 until hand-tight. #
Screw disposable hose 2onto thefiller neck
of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter1.
The filling process stops when theAd Blue ®
ta nk is comple tely full.
Ad Blue ®
re fill canis ter1 can be remo ved
when it has been only partially em ptied.
% Avoid storing AdBlue ®
containers perma‐
nently in theve hicle. #
Unscr ewdisposable hose 2inreve rse order
from AdBlue ®
re fill canis ter1 and thefiller
neck of theve hicle.
Closing theAd Blue ®
filler cap #
Afterfilling theAd Blue ®
tank, place the
Ad Blue ®
filler cap on thefiller neck and
tigh ten it clo ckwise. #
Turn theAd Blue ®
filler cap until the lettering
is legible and horizontal.
The filler neck is only loc ked cor rectly when
th is is the case. #
Open the front left-hand door firs t, and then
close thefiller flap. #
Swit chon the ignition.
The Refill AdBlue See Owner's Manual mes‐
sage in the multifunction display must go out
af te r appro x. 20 seconds. If the message con‐ tinues
tobe displa yed, you must add more
Ad Blue ®
. Park
ing Pa
rking theve hicle &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact with hot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. &
WARNING Risk of accident and injury
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheve hicle or the drive‐
train due torolling away #
Always park your vehicle safely and
according tolegal requirements. #
Always proper lysecure theve hicle
against rolling away. 15 0
Driving and pa rking

*
NO
TETransmission damage caused by
ro lling in neut ral position If
th e engine is switched off and theve hicle
ro lls in neut ral position (e.g. when towing),
th is can cause damage tothe driv etra in and
transmission. #
Only allow theve hicle toroll brief lyin
th e neutral position. Depending on
the transmission, the automatic
transmission switches totransmission position
005D (9-speed au tomatic transmission) or005C (7-
speed automatic transmission) when switching
off the engine. The po wer transmission between
th e engine and transmission is inter rupte d in
transmission position 005C. Inthis case, shift the
automatic transmission totransmission position
005D before switching off the engine when theve hi‐
cle is stationar y.Obser vethe messages on the
multifunction displa y.App lythe parking brake to
pr eve nttheve hicle from rolling away.
Obser vethefo llowing points toensure that the
ve hicle is properly secured against rolling away
unin tentionally. #
Always apply the parking brake. #
On uphill or downhill inclines: turnthe
front wheels towa rdsth eke rb. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Vehicles with automatic transmission:
engage transmission position 005D.#
Turn theke yto position 005Aand switch off the
engine. Electric parking brake
Information on
the electric pa rking brake &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample. In addition,
thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Fo
rth e automatic functions towo rkcor rectl y,the
driver must be seated in the cor rect seat position
(/ page 69).
% The electric parking brake is only actually
applied when
there d0024 indicator lamp
lights up continuousl y.
Au tomatically applying the electric parking
brake
When youre mo vetheke y from the ignition lock
when theve hicle is stationar y,the parking brake
is applied automaticall y.
The red0024 indicator lamp in the multifunction
display lights up. The electric parking brake is
only actually applied when there d0024 indicator
lamp lights up continuousl y.
Re leasing the electric pa rking brake automat‐
ically
Ve hicles with automatic transmission:
The electric parking brake of your vehicle is
re leased when all of thefo llowing conditions are
fulfilled:
R the co-driver seat is occupied
R the seat belt tongue of the seat belt is inser‐
te d into the driver's seat belt buckle
R the engine is running
R you shift the transmission toposition 005Bor
005E
Ve hicles with manual transmission:
The electric parking brake of your vehicle is
re leased when all of thefo llowing conditions are
fulfilled:
R the co-driver seat is occupied
R the seat belt tongue of the seat belt is inser‐
te d into the driver's seat belt buckle
R the engine is running Driving and pa
rking 151

Ve
hicles with a detachable trailer coupling
Re duce therisk of damage tothe trailer coupling
and cont ribute toenvironmen tal pr otection. If you
do not need the ball nec k, removeit from the ball
neck mount and fit its co ver in there ar bumper
(/ page 177). Only with the co verfitted can the
emission values indicated forre al operation be
achie ved.
% During trailer operation,
the permissible
gross vehicle weight is inc reased by100kg
fo rve hicles regis tere d as passenger vehicles.
The maximum permissible rear axle load
must be obse rved. Fi
tting the co verfo r trailer coupling #
Inse rtthe co verflush into there cess on the
re ar bumper and press it upwards against the
bumper co vering at the latching points on the
outside right and left. #
Turn fast eners from position 0047toposition
0048. #
Ensure that thefast eners are fully engaged
and firm lyin position 0048. At
taching the ball neck &
WARNING Danger of accident‑ and inju ry
due toincor rectly ins talled and secured
ball coupling
If th e ball coupling has not engaged, it can
become de tach ed during driving and endan‐
ge rot her road users. #
Engage the ball coupling as described
and ensure that it is securely ins talled. &
WARNING Danger of accident due to
non-engaged ball coupling
If th e ball coupling has not engaged, the
trailer can become de tach ed. #
Always engage the ball coupling as
described and ensure that it is securely
ins talled. Re
quirements
R Trailer hit chkey #
Notethe number of theke yth at belongs to
th e ball neck of the trailer hitch.
Wi th th is numbe r,yo u will receive a replace‐
ment key at a Mercedes-Benz service centre.
% Depending on
theve hicle equipment, the
holder forth e ball neck on theve hicle can be
pr otected with a co ver in the bumper. #
Release the two quick- re lease fasteners for
th e co ver in the bumper and remo vethe
co ver (/ page177). #
Take the ball neck of the trailer hitch out of
th estow age space on theright-hand side in
th ere ar and stowthe co veraw ay. #
Unlock lock6in handwheel 1with thekey.
Re d mark 3onthe handwheel must be
aligned with green area 2on ball neck 4
(fitting position). #
Ifre d mark 3is not aligned with green area
2, unlock lock 6in handwheel 1with the
key. #
Pull handwheel 1outwards. Turn red mark
3 into green area 2of ball neck 4until
handwheel 1engages. #
Slide ball neck 4vertically into the holder
until it audibly engages.
The ball neck will lock automaticall y.Green
mark 3on handwheel 1is aligned with
green area2on ball neck 4. Driving and parking
17 7

Only if
the green mark on the handwheel is
aligned with the green area on the ball neck is
th e ball neck securely engaged. #
Lock lock 6in handwheel 1with thekey. #
Remo vetheke y and place cap 5on lock 6.
The ball ne ckis securely ins talled only if the
ball neck can be loc ked and theke yre mo ved. #
Store the trailer hitch key in a safe place, e.g.
in theve hicle document wallet.
If yo u cannot remo vetheke y,the ball neck may
be dirty. #
Remo vethe ball neck (/ page178) and
clean it ( /page 229).
If yo ustill cannot lock the ball neck af ter cleaning
it, the trailer hitch is damaged. #
Remo vethe ball nec k.
Safe trailer ope ration is not guaranteed. The
ball neck mu stno longer be used for trailer
operation. #
Have the trailer hitch checked at a qualified
specialist workshop. Re
moving the ball ne ck Re
quirements
R Trailer hit chkey #
Remo vecap 5from lock 6in handwheel
1. #
Unlock lock 6in handwheel 1with th ekey. #
Hold ball neck 4in place. #
Pull handwheel 1outwards. Turn red mark
3 on handwheel 1into green area 2of
ball neck 4until handwheel 1engages.
Pa y attention tothe pictogram on handwheel
1. #
Pull ball neck 4out down wards. #
Ifth e ball neck is dirty, clean it
(/ page 229). %
Depending on
theve hicle equipment, the
holder forth e ball neck on theve hicle can be
pr otected with a co ver in the bumper. #
Store the ball neck with theke y inser ted in
th estow age space on theright-hand side in
th ere ar and remo vethe co verfo rth e ball
neck holder. #
Insert the co ver in the lo wer section of the
bumper and tighten the two quick- re lease fas‐
te ners forth e co ver (/ page177). Coupling/uncoupling a
trailer Re
quirements
R The ball neck must be engaged in a securely
locked position.
Tr ailers with 7-pin plugs can be connec tedto the
ve hicle using thefo llowing adap ters:
R Adapter plug
R Adapter cable
Coupling a trailer
* NO
TEDama getothest ar ter battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage thest ar ter
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. 1
Eyeletfor break away cable
The eyelet on the ball neck is used exclusively for
attaching the trailer break away cable. You must
not attach a tow rope, a tow bar or anything simi‐
lar totheey elet. The eyelet has not been
designed for such a load and may tear. #
Shiftthe transmission toposition 005D. #
Apply theve hicle's parking brake. #
Close all the doors. 17 8
Driving and pa rking

A sy
stem update consists of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the downloaded sy stem update
R Activating the downloaded sy stem update by
re starting the sy stem
% An Internet connection is
requ ired for online
updates. For automatic online updates, your
ve hicle must ha vea permanent lyins talled
communication module.
% Yo
u can start the software update manually
via the sy stem settings. If automatic software
updates are activated, the sy stem updates
will be downloaded automatically . Settings
fo r automatic software updates can also be
made in the sy stem settings.
The multimedia sy stem pr ovides a cor responding
message when a sy stem update is available.
Yo u ha vethefo llowing selection options:
R Download
The sy stem update will be downloaded in the
bac kground.
R Details
Info rm ation about the pending sy stem update
is displa yed.
R Later
The sy stem update can be downloaded man‐
ually at a later time.
Deep sy stem updates
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
When the download of a deep sy stem update is
comple teand the downloaded sy stem update is
re ady for ins tallation, you will be notified, for
ex ample, af terth e next ignition cycle.
% Pa
rk theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The electric parking brake has been applied.
If all requirements are met, the downloaded sys‐
te m update is ins talled. The multimedia sy stem
cann otbe operated while the downloaded sy stem update is being ins
talled and vehicle functions
are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Consult a qualified
specialist workshop toresol vethe problem. Setting up a
Wi-Fi hotspot Requ
irements:
R To
set up theWi -Fi connection of the mul‐
timedia sy stem with extern al hotspots:
th ere is no communication module ins talled.
R The device tobe connected supports at least
one of the types of connection described.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
Ac tivating/deactivating Wi-Fi #
Select Wi-Fi.
Connecting the multimedia sy stem toan
ex tern al hotspot via Wi-Fi
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connected.
% The connection procedure may dif
fer depend‐
ing on the device. Follow the instructions that
are shown in the displa y.Fu rther information
can be found in the manufacturer's operating
instructions. #
Select Internet settings . #
Select Connect via Wi-Fi. #
Select Add hotspot .
Connecting using a security key #
Select the options 0048ofthe desired Wi-Fi
networ k. #
Select Connect using security key. #
Have the security key displa yed on the device
to be connected (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡. 19 8
MBUX multimedia sy stem

Connecting using a WPS PIN
#
Select the options 0048ofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input.
The multimedia sy stem generates an eight-
digit PIN. #
Enter this PIN on the device tobe connected. #
Confirm the entry.
Connecting using a but ton#
Select the options 0048ofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC .#
Select "Connect via WPS PBC" in the options
on the device tobe connected (see the manu‐
fa cturer's ope rating instructions). #
Press the WPS button on the device tobe
connected. #
Select Continue inthe multimedia sy stem.
Ac tivating automatic connection #
Select Connect via Wi-Fi. #
Select the options 0048ofthe desired Wi-Fi
networ k. #
Activate Permanent Internet connection .
Connecting with a known Wi-Fi #
Select Connect via Wi-Fi. #
Select a Wi-Fi networ k.
The connection is es tablished again.
Configuring the multimedia sy stem as a Wi-Fi
hotspot forex tern al devices
The type of connection es tablished depends on
th e device tobe connected. The function must be
suppor tedby the multimedia sy stem and bythe
device tobe connected. The type of connection
es tablished must be selected on the multimedia
sy stem and on the device tobe connected. #
Select Vehicle hotspot . #
Select Connect device to vehicle hotspot.
Connecting using WPS PIN generation #
Select Connect using WPS PIN generation. #
Ente rth e PIN shown in the media display on
th e device tobe connected and confi rm.
Connecting using WPS PIN entry #
Select Connect using WPS PIN input .#
Enterth e PIN that is shown on theex tern al
device's display on the multimedia sy stem. Connecting using a button #
Select Connect via WPS PBC. #
Press the push button on the device tobe
connected (see the manufacturer's operating
instructions). #
Select Continue.
Connecting using a security key #
Select Connect device to vehicle hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nected. The vehicle is displa yed with the
DIRECT-MBUX XXXXX network name. #
Enter the security key which is shown in the
media display on the device tobe connected. #
Confirm the entry.
Connecting using NFC #
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Hold the device tobe connected at theve hi‐
cle's NFC inter face. #
Select Finished.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key #
Select Vehicle hotspot. #
Select Generate security key. #
Select New security key.
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be en tere d. Sy
stem language Note
s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ysand the navigation
messages. The selected language af fects the
ch aracters available for entr y.The navigation
announcements are not available in all languages.
If a language is not available, the navigation
announcements will be in Engl ish. MBUX multimedia sy
stem 19 9