2021 MERCEDES-BENZ V-CLASS MPV ad blue

Operating fluids and capacities
Note
s on operating fluids &
WARNING Risk of injury from operating
fl uids harmful to your health
Operating fluids may be poisonous and harm‐
ful to yo ur health. #
Obse rveth ete xt on the original contain‐
ers when using, storing or disposing of
operating fluids. #
Alwaysst ore operating fluids sealed in
th eir original containers. #
Alwayske ep children away from operat‐
ing fluids. +
ENVIRONMEN
TALNO TEEnvironmental
pollution due todisposing of operating
fl uids in a non-environmen tally responsi‐
ble manner Incor
rect disposal of opera tingfluids can
cause considerable damage tothe environ‐
ment. #
Dispose of operating fluids in an envi‐
ro nmentally responsible manner. Operating
fluids include thefo llowing:
R fuels
R exhaust gas af tertre atment additives, e.g.
Ad Blue ®
R lubricants
R coolant
R brake fluid
R windsc reen washer fluid
R climate control sy stem refrigerants
Only use products whi chhave been appr ovedfor
yo ur vehicle byMercedes-Benz. Damage caused
by the use of products that ha venot been
appr oved is not co veredby the Mercedes-Benz
guarantee or goodwill gestures.
Yo u can identify operating fluids appr ovedby
Mercedes-Benz bythefo llowing insc ript ions on
th e container:
R MB-F reigabe (e.g. MB- Freigabe 229. 51 )
R MB-Appr oval (e.g. MB-App rova l 229.51) Fu
rther information on appr oved operating fluids
is available at thefo llowing locations:
R inthe Mercedes-Benz Specifications for Oper‐
ating Fluids at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop
Ad ditives (special additives) for appro ved operat‐
ing fluids are nei ther requ ired nor permitte d.
Appr oved fuel additives are theex ception. Addi‐
tives can cause engine damage and must there‐
fo re not be added tothe operating fluids.
The use of additives is alw aysth ere sponsibility
of theve hicle operator. The use of additives may
re sult in there striction or loss of your wa rranty
claims. &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of injury from fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin,eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact with fuel. Te
ch nical da ta269

St
andard. The sulphur con tent of the diesel fuel
may not exceed the limit values forth e sulphur
content of diesel fuel stated abo ve. Only
appr ovedfatty acid me thyl es ter with this fuel
qu ality can avoid damage being caused due to
re sidue build-up and/or cor rosion.
Pure fatty acid me thyl es ter and diesel fuel that
has a higher percentage of fatty acid me thyl
es ter,fo rex ample, B20, could damage the fuel
sy stem and the engine.
The identification of thefa tty acid me thyl es ter on
th e fuel dispenser must clear lyindicate that it ful‐
fi ls thest andard for lo w-sulphur diesel fuel. If the
identification is not clear, do not refuel.
Sulphur con tent by weight
* NO
TEDama getothe emission cont rol
sy stem forve hicles with diesel particu‐
late filters If
yo u use diesel fuel with a sulphur con tent
th at is too high, the emission cont rol sy stem
may be damaged. #
In count ries without sulphur-free diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. Ve
hicle without diesel particulate filter: In
countries in which only diesel fuel with a higher
sulphur con tent is available, theve hicle's engine
oil change is car ried out at shor ter inter vals. Fur‐
th er information on oil change inter vals can be
obtained at a qualified specialist workshop.
Information about cur rent countr y-specific sul‐
phur content is available:
R Atany Mercedes-Benz service centre
R Athttps://be vo.mercedes-benz.comunder
th e specifications on Sheet Number 136.2
Note s on low outside temperatures
Re fuel your vehicle with as much winter diesel
fuel as possible at the beginning of winter.
Before switching towinter diesel fuel, the fuel
ta nk should be as em pty as possible. When first
re fuelling with winter diesel fuel, only refuel using
a small amount, forex ample, toreser veleve l. The
next time youre fuel, fill th e fuel tank again nor‐
mal ly.
Fu rther information on fuel is available:
R Atafilling station
R Ataqu alified specialist workshop Ta
nk content and reser vefuel
The total capacity of the fuel tank may vary,
depending on theve hicle equipment.
Capacity Model
Total capacity
Ve hicles with a diesel
engine: Appr
ox.57 litres
or
Appr ox. 70 litres
Ve hicles with a petrol
engine Appr
ox. 70 litres Mode
lO f whichreser ve
fuel
Ve hicles with a diesel
engine: Appr
ox.10 litres
Ve hicles with a petrol
engine Appr
ox.13 litres Ad
Blue ® Note
s onAdBlue ®
Obser vethe no tes on operating fluids
(/ page 269).
Ad Blue ®
is a wate r-soluble fluid forth eex haust
ga s af tertre atment of diesel engines.
It may be improper or punishable in some coun‐
tries tooperate a vehicle that uses no AdBlue ®
or
one that does not comply with the specifications
of these operating instructions.
* NO
TEDama gecaused byadditives in
Ad Blue ®
or by diluting AdBlue ® The
AdBlue ®
ex haust gas af tertre atment sys‐
te m could be destr oyed bythefo llowing:
R additives in AdBlue ®
R diluting AdBlue ® #
Only use AdBlue ®
in accordance with
ISO 222 41 . #
Do not mix additives. #
Do not dilu teAd Blue ®
. 272
Tech nical da ta

*
NO
TEDama geand malfunctions caused
by impurities in AdBlue ® Impuri
ties in AdBlue ®
re sult in thefo llowing:
R higher emission values
R damage tothe catalytic con verter
R engine damage
R malfunctions in theAd Blue ®
ex haust gas
af te rtre atment sy stem #
Avoid impurities in AdBlue ®
. Ad
Blue ®
re sidue cr ystallises af ter some time and
st ain the af fected sur faces. Clean the dirty sur fa‐
ces wi thwate r as soon as possible.
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Do not inhale
any ammonia vapours that may be released. Fill
th eAd Blue ®
tank only in well-ventilated areas.
Ad Blue ®
consu mption and filling capacity
Fi lling capacities
The total capacity of theAd Blue ®
tank may vary,
depending on theve hicle equipment.
To tal capacity of AdBlue ®
tank Ve
hicl eT otal capacity
All model s1 1.5 l,24 l or 25 l Ad
Blue ®
consu mption
Like fuel consu mption, AdBlue ®
consu mption is
highly dependent upon driving style and operat‐
ing conditions. AdBlue ®
consu mption is usually
wi thin a range of 0 and 5% of the fuel consump‐
tion. If necessar y,Ad Blue ®
must be refilled in
acco rdance with the instructions when there fill
message is displa yed in the instrument clus ter.
This may also be necessary between the sched‐
uled maintenance.
Check theAd Blue ®
fill le vel before making jour‐
ne ys outside of Europe.
Ad Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can there‐
fo re deviate from thera nge cur rently displ ayed in
th e on-board computer. The information supplied
in the Owner's Manual rega rding there ser ve
qu antity at thefirs t displ aywarning in the multi‐ function display and on
the minimum top-up
qu antity when the fuel tank is empty is also tobe
under stood as guide values.
Display theAd Blue ®
ra nge and le vel
( / page 183). Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 269). *
NO
TEEngine damage caused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends having the oil
ch anged at a qualified specialist workshop.
Only Mercedes-Benz-appr oved engine oils may be
used in Mercedes-Benz engines.
Fu rther information on engine oil and oil filter:
R inthe Mercedes-Benz Specification for
Service Products at https://be vo.mercedes-
benz.co m (by en tering the designation)
R at a qualified specialist workshop Te
ch nical da ta273

Display messages
Possible causes/consequences and 0050 0050Solutions
If engine oil frequently needs tobe topped up: #
Have the engine checked at a qualified specialist workshop.
00B2
Engine oil level Stop vehi-
cle Switch engine off *T
he oil le vel is too lo w.There is a risk of engine damage. #
Stop immediately in accordance with the traf fic conditions and
switch off the engine. #
Secure theve hicle against rolling away. #
Check the oil le vel (/ page 223). #
If necessar y,top up the engine oil (/ page 224).
00B4 Reserve fuel level *T
he fuel supply has dropped into there ser verange.
Ope ration of the auxiliary heating (s tationary hea ter) is deactivated
in there ser verange. #
Refuel theve hicle.
Ï *T
here is very little fuel in the fuel tank. #
It is absolutely essential torefuel at the nearest filling station. Ad
Blue ® Displ
aymessages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue See Own-
er’s Manual *
Awa rning tone also sounds. The AdBlue ®
leve l has fallen below the
re ser verange. #
Top up with AdBlue ®
as soon as possible (/ page 149).
00C8 Refill AdBlue Emer. oper.
in XXX km See Owner's
Manual *
Awa rning tone also sounds. The AdBlue ®
leve l is suf ficient only for
th e dis tance displ ayed. If you subse quently start the engine again,
yo u will be able todrive theve hicle only at a maximum speed of
20 km/h forth e dis tance shown. Engine mana gement will then pre‐
ve nt the engine from starting. #
Top up with AdBlue ®
immedia tely (/ page149).
00C8 Limp -home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can
drive the dis tance shown at a maximum speed of 20 km/h. If you
subsequently switch off the engine, the engine management sy stem
will pr eventthe engine from being star ted again. You will then be
able tostart the engine only once you ha verefilled theAd Blue ®
ta nk. #
Stop theve hicle in accordance with the tra ffic conditions. #
Top up with AdBlue ®
immedia tely (/ page149). Displ
aymessa ges and warning and indicator lamps 295

Display messages
Possible causes/consequences and 0050 0050Solutions
00C8
Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
tank is em pty. Yo u can no
lon gerst art the engine. #
Top up with at least 8 l AdBlue ®
(/ page 149). #
Turn theke yto position 0048inthe ignition lock and waitfor
appr oximately one minute.
The engine can be restar ted once the engine management has
de tected the new le vel.
0099 AdBlue system Malfunc-
tion See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning. #
Consult a qualified specialist workshop immediatel y.
0099 AdBlue malfunction
Emer. oper. in XXX km
See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
The displa yed dis tance is the maximum you can drive. If you subse‐
qu ently start the engine again, you will be able todrive theve hicle
only at a maximum speed of 20 km/h forth e dis tance shown. Af ter
th at, the engine management sy stem will pr event the engine from
being star ted again. #
Consult a qualified specialist workshop immediatel y.
0099 Limp-home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u may continue todrive the displa yed dis tance at a maximum
speed of 20 km/h. If you subse quently switch off the engine, the
engine management sy stem will pr eventthe engine from being star‐
te d again. #
Drive on toaqu alified specialist workshop.
or #
Stop theve hicle in accordance with the tra ffic conditions and
consult a qualified specialist workshop.
0099 Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
sy stem is malfunctioning.
Yo u can no lon gerst art the engine. #
Inform a qualified specialist workshop immediately. Ty
res Display messages
Possible causes/consequences and 0050 0050Solutions
Rectify tyre pressure *T
he tyre pressure is too low in at least one of the tyres, or the dif fer‐
ence in tyre pressu rebetween the individual wheels is too great. #
Check the tyre pressure at the next opportunity . #
Correct the tyre pressure as necessar y. #
Restart the tyre pressure monitoring sy stem (/ page 255).
Check tyre(s) *A
warning tone also sounds.
The tyre pressure in one or more tyres has dropped significantl y.296
Display messages and warning and indicator lamps

1,
2, 3 ...
4MATIC Function............................................. 14 6
12 V so cket
see Soc ket (12 V)
230 V so cket
see Soc ket (230 V)
360° Camera Care................................................... 229
Opening the camera co ver (r eve rs‐
ing camera)....................................... .169 A
ABS (anti-lock braking sy stem) ............ .154
Ac celeration
see Using kickdown
Ac oustic locking verification signal
Ac tivating/deactivating........................ 49
Ac tivating/deactivating air-recircu‐
lation mode ............................................ .124
Ac tive Brake Assi st
Ac tivating/deactivating...................... 157
Fu nction/no tes.................................. 15 6
Ac tive Di stance Assist DISTRO NIC
Calling up a speed.............................. 16 3
Displ ays.............................................. 16 4
Fu nction............................................. 16 2
Increasing/decreasing speed.............1 63
Re quirements:.................................... 16 3
Selecting............................................ 16 3
St eering wheel buttons.......................1 63
St oring a speed..................................1 63
Switching off/deactivating................. 16 3
Switching on/activating..................... 16 3
Sy stem limitations.............................. 16 2
Ac tive headlamps................................... 107
Ac tive Parking Assist
Exiting a parking space....................... 171
Fu nction............................................. 16 9
Pa rking............................................... 17 0
Sy stem limitations.............................. 16 9
Ad aptive
see Lane Keeping Assist
Ad aptive brake lights .............................158
Ad aptive cruise control
see Active Dis tance Assi stDISTRONIC
Ad aptive Highbeam Assist
Fu nction............................................. 108
Switching on/of f................................ 109Ad
aptive Highbeam Assist Plus
Fu nction............................................. 109
Switching on/of f................................ 11 0
Ad Blue ®
Ad ditive...................................... 148, 272
Displ aying thefill le vel........................ 14 9
Filling capacity.................................. .273
Journe ysabroad................................ .138
No tes.................................................. 14 8
Purity.......................................... 148, 272
To pping up..........................................1 49
Ad d-on equipment ................................... .17
Ad d-on equipment guidelines................. 17
Ad diti ve
Ad Blue ®
...................................... 148, 272
Engine oil........................................... .273
Ad diti ves
Fu el....................................................2 70
Ad diti ves (AdBlue ®
)
see AdBlue ®
Ad diti ves (engine oil)
see Additive
Ad diti ves (fuel)
see Fuel
Af ter-sales service
see ASS YST PLUS service inter val display
Air recirculation but ton
Con venience opening/closing............ 12 5
Air suspension see AIRMATIC
Airbag Activation............................................ .27
Fr ont airbag (driver, co-driver).............. 31
Ins tallation locations............................ 31
Overview.............................................. 31
PA SSENGER AIR BAG indicator lamp... .34
Pr otection impaired.............................. 32
Pr otection pr ovided.............................. 32
Side airbag.......................................... .31
Wi ndow airba g...................................... 31
AIRM ATIC
Suspension........................................ .146
Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Notes.................................................. 14 6 Index
311

St
arting............................................. .196
Live Traf fic Information
Swit ching the tra ffic information
display on.......................................... .204
Load comp artment and rear interior
lamps
Replacing light sources.......................1 15
Load distribution.................................... 213
Load pr otection net ................................ 216
Load securing Fitting and removing tie-down eyes.... 215
Lashing points.................................... 215
No tes.................................................. 214
Load securing aid Luggage compartment partition......... 217
Re moving/fitting a load pr otection
net...................................................... 216
Loading guidelines .................................212
Low beam Replacing light sources.......................1 12
Lu bricant additives
see Additive
Lu ggage compartment partition
Fo lding up/down................................ 217
Re moving/fitting............................... .217
St ow age compartments......................2 17
Lu mbar support (4-w ay).......................... 73
Lu xury rear seat
Ad justing electrically............................ 86
Ad justing the head restra int................. 94
EAS Y-ENTRY easy entry and exit
fe atur e.................................................. 85
Moving................................................ .87M
M+S tyres................................................ 24 9
Main beam Adaptive Highbeam Assist Plus.......... 109
Maintenance Notes.................................................2 20
Maintenance see ASS YST PLUS service inter val display
Malfunction Restra int sy stem.................................. 27
Manual transmission Engaging reve rsege ar......................... 141
Using thege arshift le ver.................... .141
Map Displaying online map contents......... 204 Displaying
weather information.......... 204
Moving.............................................. .203
Selecting the map orientation............ 203
Setting the map scale........................ 203
Switching mo torw ay information
on/off............................................... .203
Matt finish (cleaning instructions) .......228
Maximum gross vehicle weight ............ 268
Maximum speed see Limiter
MBUX multimedia sy stem
No tes.................................................. 194
Operating theto uchsc reen................. 19 5
Overview............................................ 194
Re setting (factory setting).................. 200
MBUX multimedia sy stem
see Display (MBUX multimedia sy stem)
Media Menu (on-board computer)................. 186
Operating media playbac k.................. 186
Overview of the functions and sym‐
bols.................................................... 208
Selecting a media source...................1 86
Media display Home screen...................................... 19 5
Media mode Connecting Blue tooth®
audio
equipment.......................................... 209
Medical aids ............................................ .23
Memory function (seat).......................... .73
Menu (on-board computer) Assis tance graphic............................ .183
Media................................................. 186
Na vigation.......................................... 185
Ra dio..................................................1 86
Service............................................... 183
Settings.............................................. 189
Te lephon e.......................................... .188
Menu overview (on-boa rdcompu ter)... 183
Mercedes me Information......................................... 191
Mercedes me connect Breakdown assi stance call via the
breakdown assis tance button............. 19 2
Calling the Cus tomer Centr e............... 191
Consenting todata transfer................ 19 2
Information......................................... 191
Making a call via theov erhead con‐
trol panel............................................ 19 2
Tr ans ferred data................................. 19 2320
Index

Mercedes PRO
Information......................................... 191
Mercedes PRO connect Breakdown assi stance call via the
breakdown assis tance button............. 19 2
Calling the Cus tomer Centre............... 191
Consenting todata transfer................ 19 2
Information......................................... 191
Making a call via theove rhead con‐
trol panel............................................ 19 2
Tr ans ferred data................................. 19 2
Mercedes-Benz emer gency call sy stem
Au tomatic emergency call.................. 233
Information........................................ 233
Information on data transfer.............. 234
Manual emer gency cal l...................... 234
Overview............................................ 233
Self-diagnosis (Russia )....................... 235
St arting/ending ERA-GLONASS
te st mode........................................... 235
Mercedes-Benz service centre see Qualified specialist workshop
Message (multifunction display) see Display message
Message memory................................... 279
Mir rors
see Outside mir rors
Mobile phone Frequencies........................................ 267
Tr ansmission output (maximum )........ 267
Mobile phone see Mobile phone
see Smartphone integration
see Telephone
Model series see Vehicle identification plate
Mo torw ay mode ..................................... 108
Mounting a load...................................... 212
Multifunction display (on-board
computer)............................................... 182
Multimedia sy stem
see MBUX multimedia sy stem N
Na vigation
Menu (on-board computer).................1 85
Overview............................................ 201
Showing/hiding the menu.................. 200
Switching on...................................... 200 Na
vigation
see Destination entry
see Map
see Route
Na vigation instructions (on-board
computer)...............................................1 85
Notes Carrier sy stems..................................2 19 O
Occupant saf ety
see Airbag
see Automatic co-driver airbag shutoff
see Automatic measure s after an accident
see Child seat
see Pets in theve hicle
see Post-collision brake
see PRE-SAFE ®
(anticipa tory occu‐
pant pr otection)
see Restra int sy stem
see Seat belt
On-board computer Assis tance graphic menu................... 183
Digital speedome ter........................... 184
Displ aying the service due dat e......... 220
Media menu....................................... 186
Menu navigation.................................1 85
Menu overview................................... 183
Multifunction display.......................... 182
Operation...........................................1 81
Overview.............................................1 81
Ra dio menu........................................ 186
Service menu..................................... 183
Settings menu.................................... 189
Showing thera nge.............................. 184
Te lephone menu................................. 188
Tr ip menu........................................... 184
On-board diagnostics inter face
see Diagno stics connection
On-boa rdelectronics
Engine electronics............................. .267
No tes.................................................. 267
Tw o-w ayradios...................................2 67
Open-source software............................. 26
Opening and closing the pop-out
windo ws.................................................... 62
Opening/closing the bonnet ................. 221
Ope rating fluids
Ad Blue ®
.............................................. 272
Ad ditives (fuel)................................... 270
Brake fluid......................................... .274
Coolant (engine).................................2 74 Index
321