2021 MERCEDES-BENZ V-CLASS MPV light

Ro
of lining
R Clean with a brush or dry shampoo.
Carpet R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
Genuine leather seat co vers
R Clean with a damp clo thand then wipe with a
dry clo th.
R Leather care: use a leather care agent recom‐
mended for Mercedes-Benz.
R Do not allow th e leathertobecome too damp.
R Do not use a microfibre clo th.
Imitation leather seat co vers
R Clean with a damp clo thand 1% soapy water.
R Do not use a mic rofibre clo th.
Clo thseat co vers
R Clean with a damp mic rofibre clo thand 1%
soap solution and allow todry.
Ste ering wheel from genuine leather or DINA‐
MICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use polishes
or wa xes. Otherwise you may damage
th efinish. R
Clean wi tha damp clo thand a 1% soapy
wate r solution and then wipe with a dry clo th.
R Ifve ry dirty: use a cleaning product recom‐
mended for Mercedes-Benz.
R Leather care: use a leath er care agentrecom‐
mended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a microfibre clo th.
% Leather is a natural product. It has natural
sur
face characteristics, forex ample, dif fere n‐
ces in stru cture, traces of gr owthand injury
or slight colour nuances.
Re alwo od and trim elements
R Clean with a mic rofibre clo th.
R Blackpiano-lacquer look: clean with a damp
clo thand soapy water. R
Ifve ry dirty: use a cleaning product recom‐
mended for Mercedes-Benz.
R Do not use solvent-based cleaning agents,
polishes or waxes. Maintenance and care
231

#
Open the clasp of holder 2. #
Remo vefire extinguisher 1from its holde r.
Fo rve hicles with a swivelling front seat, the
re tainer with thefire extinguisher is located at
th e side of the seat base.
Please read the instructions on thefire extin‐
guisher carefully and familiarise yourself with its
operation. Ha vethefire extinguisher refilled af ter
each use and checkedeve ryone or two years. It
may otherwise fail in an emer gency.
Obser vethe legal requ irements of the count ryin
which you are cur rently driving. Mercedes-Benz eme
rgency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem The Mercedes-Benz emer
gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition must be switched on be fore an auto‐
matic emer gency call can be made.
% The Mercedes-Benz eme
rgency call sy stem is
activated at thefa ctor y.Using the Mercedes-
Benz emer gency call sy stem is free of charge. Overview of
the Mercedes-Benz emer gency
call sy stem The Mercedes-Benz emer
gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. It helps locate an acci‐
dent site in places that are dif ficult toaccess.
The emer gency call can be trig gered automati‐
cally (/ page 233).
Yo u also ha vethe option of triggering the emer‐
ge ncy call manually (/ page 234). Only make emergency calls if
you or others are in need of
re scue. Do not make an emer gency call in the
eve nt of a breakdown or a similar situation.
Message in the media displa y:
SOS NOT READY :th e ignition is not on or there is
a malfunction with the emer gency call sy stem.
This does not necessarily indicate a totalfailure
of the emer gency call sy stem. Emer gency calls
can still be transmitted.
The display refers only totheve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer‐
ge ncy call centre.
The functionality of the emer gency call sy stem on
th eve hicle can be seen when theSOS NOT
READY display goes out when the ignition is
switched on.
During an active emer gency call, 0053appears in
th e displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: https://www.mercedes-benz-
mobile.com/extra /ecall/
% If no emergency call is
available due to a
te ch nical problem in theve hicle, there d SOS
NOT READY message appears in the multi‐
function display of the instrument clus ter or
in the media display and there d LED indica‐
to r lights up. Tr
iggering an automatic Mercedes-Benz emer‐
ge ncy call Re
quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
The Mercedes-Benz emer gency call sy stem auto‐
matically triggers an emer gency call af ter activa‐
tion of there stra int sy stem in theeve nt of an
accident, forex ample airbags or seat belt ten‐
sioners.
When the emer gency call is made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre. Breakdown assis
tance 233

Obser
vethefo llowing no tes:
R Recharge the battery more frequently in the
fo llowing cases:
- You predominantly drive short dis tances.
- You predominantly drive at low outside
te mp eratures.
- You lea vetheve hicle par kedfo r a lengt hy
period.
In order forth e batteries toachie vetheir max‐
imum possible service life, they must alw ays
be suf ficiently charge d.
R Consult a qualified specialist workshop if you
wish tolea veyour vehicle par ked up for a
long period of time.
R When you park theve hicle, remo vetheke y if
yo u do not require any elect rical consumers.
The vehicle will then use very little energy,
th us conserving bat tery powe r.
R Ifyo ur vehicle requ ires jump-s tarting, or if you
wish toprov ide jump-s tarting assis tance to
ano ther vehicle, only use the jump-s tart con‐
nection point in the engine compartment
(/ page 237).
Installation locations
Yo ur vehicle may be equipped with thefo llowing
two batteries located in the seat base of the
ri ght-hand front seat, depending on the equip‐
ment version:
R Starter battery
R Suppo rtbattery St
arting assistance and charging the12 V
battery &
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis‐
ta nce. If
th ewa rning/indicator lamps do not light up in
th e instrument clus ter at temp eratures around or
below freezing, it is highly probable that the dis‐
ch arge d battery has frozen. In
this case, obser vethefo llowing points:
R do not give theve hicle starting assis tance or
ch arge the battery
R the service life of a battery that has been
th awe d may be reduced drastically
R thest arting behaviour may de teriorate, par‐
ticularly at low temp eratures
R it is recommended that you ha veath awed
battery checked at a qualified specialist work‐
shop &
WARNING Risk ofexplosion during
ch arging process and starting assis tance
During thech arging process and starting
assis tance, the battery may release an explo‐
sive gas mixture. #
Avoid fire , naked flames, creating
spar ksand smoking. #
Make sure there is suf ficient ventilation. #
Do not lean over a batter y. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. St
arting assistance
* NO
TEDama gecaused bynume rous or
ex tended attempts tostart the engine Nume
rous or extended attempts tostart the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Do not use a
rapid charging device tostart the
ve hicle. If your vehicle's battery is dischar ged,
th e engine can be jump-s tarted from ano ther
ve hicle or from a donor battery using jump leads.
Fo rth is purpose, theve hicle has a jump-s tart
connection point in the engine compartment. Breakdown assis
tance 237

#
Insert theke y into the ignition loc k,start the
engine and let it runfo r se veral minutes. #
Before disconnecting the jump leads, switch
on an electrical consumer in your ow nve hi‐
cle, e.g. there ar wind owheater or the light‐
ing. #
Disconnect the negative term inal clamp of
th e jump lead from ear thcontact 4and
th en from negative term inal 2ofthe donor
batter y. #
Disconnect the positive term inal clamp of the
jump lead from positive term inal 5onthe
jump-s tart connection point, and then from
positive term inal 3ofthe donor batter y.
Con tact pr otection co ver1 is automatically
re turned forw ards toits original position by
th e spring forc e and the jump-s tart connec‐
tion point is closed. #
Position the co ver on positive term inal 3of
th e donor batter y. #
Have the battery checked at a qualified spe‐
cialist workshop.
Charging the12 V battery
* NO
TEDama getothe electronics caused
by non-app rove dch arging devices Charging a
fitted battery wi tha battery
ch arge r which has not been appro vedby
Mercedes-Benz can damage the on-board
electronics. #
Only use a battery charge r which has
been appro vedby Mercedes-Benz and
which permits charging the battery
when it is fitted in theve hicle. #
Only charge the battery using the jump-
st art connection point. A battery
charge r specially adapte dfor
Mercedes-Benz vehicles and tested and appr oved
fo r Mercedes-Benz is available as an accesso ry.
Fu rther information is available from any
Mercedes-Benz Service Cent re.Re ad the operat‐
ing instructions foryo ur charge r before charging
th e batter y.
Re charge the battery more frequently if you use
th eve hicle mainly for short trips and/or drive at
low outside temp eratures. #
Connect the battery charge rto the positive
te rm inal and ear thcontact in the same order
as when connecting the donor battery in the
jump-s tarting procedure. %
If a battery is not
fitted and not in service,
yo u should charge itev ery thre e months. This
helps tocounteract self-discharging and pre‐
ve nt damage tothe batter y.
12 V battery care
* NO
TEBattery discharge due toleakage
cur rents Dirty battery
term inal clamps and battery sur‐
fa ces cause lea kage cur rents. This can lead
to the battery discharging. #
Keep the battery term inals and battery
sur faces clean and dr y. *
NO
TEDama getothe battery housing
due toimproper cleaning If
yo u use cleaning agents con taining fuel,
th ese can damage the battery housing. #
Do not use cleaning agents containing
fuel. *
NO
TEDama getothe battery due toself-
dischar ge If dirt
gets into the battery cell, the self-dis‐
ch arge ofthe battery is increased and the
battery can be damaged. #
Only clean the battery with the cell caps
scr ewed in. Obser
vethefo llowing points on battery care: #
Regular lych eck the battery term inals and the
fast ening of the negative cable tothech assis
to ensure that they are firm lyseated. #
Lightly grease the undersides of the battery
te rm inal clamps with acid- resis tant grease. #
Only clean the battery housing with commer‐
cially available cleaning agents. Disconnecting and
removing the star ter bat‐
te ry &
WARNING Risk ofexplosion from hydro‐
ge nga s igniting
There is a danger of hydrogen gas igniting
when charging the battery if there is a short
circuit or spar ksstart toform. Breakdown assis
tance 239

#
If necessar y,fold up there ar seat. #
Turn topro tary catch 1clockwise and bot‐
to m rotary catch 1anti-clockwise. #
Remo vecover2.
Re moving the vehicle tool kit and ja ckfrom
th eto ol holder St
ow age compartment with tool holder #
Remo vecla mp ing stra p4. #
Lift off tool holder co ver3. #
Carefully pull theve hicle tool kit and jack
upwards out of thestow age compartment.
Lift the jack slightly before removing it and
turn it toa diagonal position in thestow age
compartment.
St ow ing theve hicle tool kit and the ja ck #
Before stowing, wind the jack tothe fully
closed position and place it so that the hand‐
wheel is facing forw ards and the plate is
fa cing in wards. #
Place the jack and vehicle tool kit into the
to ol holder. #
Replace co ver3 oftheto ol holder. #
Tighten clamping stra p4.
Closing thesto wage compa rtment #
Put on co ver2. #
Turn topro tary catch 1anti-clockwise and
bottom rotary catch 1clockwise. #
Fold down there ar seat. 248
Breakdown assis tance

Only cor
rect tyre pressures when the tyres are
cold. Conditions for cold tyres are:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km.
Note s on trailer operation
The applicable tyre pressure forth e tyres of the
re ar axle is alw aysth ere commended tyre pres‐
sure for a full load. Overview of
the tyre pressure table Ad
ditionall y,the tyre pressure table may also
st ate tyre pressures for dif fere nt load conditions.
These are de fined in the tyre pressure informa‐
tion table as dif fere nt numbers of passengers
and amounts of luggage. The actual number of
seats may di ffer – for more information, please
re ferto theve hicle's registration documents. The tyre pressure
values given for partly laden
ve hicles are minimum values which of feryou
good ride comfort. They are not for trailer opera‐
tion.
Yo u can also use the tyre pressure values for a
fully laden vehicle. These are alw ays allo wed and
permissible. Ho wever,in a partially laden vehicle,
th eride is not as comfor table and fuel consump‐
tion is only minimally reduced. In addition, wear
is grea ter in the middle of the tyre tread.
Set the cor rect tyre pressu rebefore loading the
ve hicle. Once theve hicle is laden, check the tyre
pressures and cor rect them if necessar y.
Only cor rect tyre pressu res when the tyres are
cold. The tyres are cold under thefo llowing con‐
ditions:
R The vehicle has been par ked with the tyres
out of direct sunlight for at least thre e hours.
R The vehicle has tr avelled less than 1.6 km.
Ve hicles with a gross vehicle weight of
2,800 kg
The tyre pressure values apply tothefo llowing
ve hicles:
R gross vehicle weight of 2,800 kg
R permissible axle load of 1,490 kgon the front
and rear axles
R the tyres referred tounder "Wheel and tyre
combinations" (/ page 261)
Ty re pressure forth e spare wheel is 350 kPa
(3.5 bar/51 psi). Pa
rtially laden vehicl eF ully ladenvehicle
Ty res/disc
wheel Fr
ont axle Rear axle Front axle Rear axle
19 5/65 R 16C3 40 kPa (3.4
bar/49 psi) 340 kPa (3.4 bar/49
psi) 360 kPa (3.6
bar/52 psi)360 kPa (3.6
bar/52 psi)
205/65 R 16C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 340 kPa (3.4
bar/49 psi)340 kPa (3.4
bar/49 psi)
225/60 R 16C3 00 kPa (3.0
bar/44 psi) 300 kPa (3.0 bar/44
psi) 320 kPa (3.2
bar/46 psi)320 kPa (3.2
bar/46 psi)
225/55 R 17C3 10kPa (3.1
bar/45 psi) 31
0 kPa (3.1 bar/45
psi) 330 kPa (3.3
bar/48 psi)330 kPa (3.3
bar/48 psi)
225/55 R 17
XL 27
0 kPa (2.7
bar/39 psi) 260 kPa (2.6 bar/38
psi) 290 kPa (2.9
bar/42 psi)300 kPa (3.0
bar/44 psi) Wheels and tyres
251

Due
tothe legally prescribed accuracy of the
speedome ter and odome ter displa ys,th efo llow‐
ing tyres are not permitte dfo rta xis and hire cars:
R Wheel size catego ry 1
- 195/65 R16C
R Wheel size category 2
- 225/55 R17XL
- 245/45 R18XL
If th e wheel size category changes, you must
ha ve your vehicle's contro l unitsrecoded at a
qu alified specialist workshop. Information on
the direction of the tyres'
ro tation Ty
res with a specified direction of rotation ha ve
additional benefits, e.g. if there is a risk of aqua‐
planing. You will on lyga in these benefits if the
cor rect direction of rotation is obser ved.
An ar row on the side wall of the tyre indicates its
cor rect direction of rotation.
Yo u may also fit a spa rewheel against the direc‐
tion of rotation. Obser vethe time restriction on
use as well as the speed limitation specified on
th e spare wheel. Information on
storing wheels Obser
vethefo llowing when storing wheels:
R Wheels that ha vebeen remo ved should be
st ored in a cool, dry and, if possible, dark
place.
R Protect the tyres from oil, grease and fuel. Preparing
theve hicle for a wheel change Requ
irements
R The tyre-change tool kit is available.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Appl yth e parking brake. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with manual transmission:
engage firs t or reve rsege ar 005E. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
On le velte rrain: place choc ks orother suita‐
ble objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed. #
On slight inclines: placechoc ks orother
suitable objects under the wheels on the
front and rear axles opposite the wheel tobe
ch anged. #
If included in theve hicle equipment, take the
tyre-change tool kit out of theve hicle tool kit
(/ page 247). #
If included in theve hicle equipment, remo ve
th e spare wheel from the spare wheel brac ket
( / page 265). #
If necessar y,remo vethe wheel co ver. #
Using the wheel wrench, loosen the wheel
nuts/bolts on the wheel you wish tochange
by about one full turn. Do not unscr ewthe
wheel bolts/nuts comple tely. #
Raise theve hicle (/ page 259). Ra
ising theve hicle when changing a wheel &
WARNING Risk of injury from incorrect
positioning of the jack
If yo u do not position the jack cor rectly at the
appropriate jacking point of theve hicle, the
jack could tip wi th theve hicle raised. #
Only position the jack at the appropriate
jacking point of theve hicle. The base of
th e jack must be positioned vertically
under the jacking point of theve hicle. &
WARNING Risk of injury fromvehicle tip‐
ping
On slopes, the jack could tip with theve hicle
ra ised. Wheels and tyres
259

Fi
tting a new wheel Re
quirements
R The wheel is remo ved (/ page 260). &
WARNING Risk of accident from losing a
wheel
Oiled or greased wheel bolts can cause the
wheel bolts tocome loose, as too can dam‐
aged wheel bolts or wheel hub thre ads. #
Never oil or grease theth re ads. #
Intheeve nt of damage totheth re ads,
con tact a qualified specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam‐
aged hub thre ads replaced. #
Do not continue driving. &
WARNING Risk of injury from tightening
wheel bolts and nuts
If yo u tighten the wheel bolts or wheel nuts
when theve hicle is raised, the jack could tip. #
Only tighten wheel bolts or wheel nuts
when theve hicle is on the ground. #
Obser vethe information on thech oice of
tyres (/ page 256). #
Obser vethe instructions and saf ety no tes on
ch anging a wheel (/ page 256).#
For saf etyre asons, only use wheel bolts or
wheel nuts which ha vebeen appr ovedby
Mercedes-Benz and forth e wheel in question. #
Clean the wheel and wheel hub contact sur fa‐
ces. Lo
weri ngtheve hicle af ter a wheel change &
WARNING Risk of accident due toincor‐
re ct tigh tening torque
The wheels could come loose if the wheel
bolts or wheel nuts are not tightened tothe
prescribed torque. #
Ensu rethat the wheel bolts or wheel
nuts are tightened tothe prescribed
tightening torque. #
Ifyo u are not sure, do not mo vethe
ve hicle. Contact a qualified specialist
wo rkshop and ha vethe tightening tor‐
qu ech ecked immediately. Re
quirements:
R The new wheel has been fitted (/ page 261). #
Place the adap ter and thera tchet on the hex‐
agon head nut of the jack such that the letter‐
ing AB/DOWN is visible. #
Tolowe r the vehicle: turnthera tchet of the
jack anti-clo ckwise. #
Steel wheels: tightenth e wheel bolts or
wheel nuts evenly in a crosswise pattern in
th e sequence indicated (1 to5 ) and to a
maximum of 200 Nm. #
Light-alloy wheels: tightenthe wheel bolts
or wheel nuts evenly in a crosswise pattern in
th e sequence indicated (1 to5 ) and to a
maximum of 180 Nm. #
Che ckthe tyre pressure of the newly fitted
wheel and adjust it if necessa ry.
Ve hicles with the tyre pressure monitor sys‐
te m: allfitted wheels mu stbe equipped with
functioning sensors. #
Retighten the wheel bolts tothe specified
tightening torque af terth eve hicle has been
driven 50 km.
% When using a wheel or spare wheel with a
new or newly painted disk wheel, ha
vethe
wheel bolts or wheel nuts retightened again
af te r appro ximately 1,000 to5,000 km.
Obser vethe specified tightening torque. Infor
mation on wheel and tyre combinations
Gene ral no tes
Information on tyres, wheels and permissible
combinations can be obtained at a qualified spe‐
cialist workshop.
The smaller the cross-section of a tyre of a spe‐
cific wheel size, thewo rseth e driving comfort on
poor road sur faces. Ride and damp ing comfort
are reduced and therisk increases that when you
drive over obs tacles, damage towheels and tyres
may result. Wheels and tyres
261