2021 MERCEDES-BENZ V-CLASS MPV wheel

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Indica tor and warning lamps ...................... .7
St eering wheel with buttons ........................ 8
Centre console ............................................ 9
Overhead control panel ............................. 13
Door control panel .................................... .14Digital Operating Instructions
...............15
Calling up the Digital Operating
Instructions ............................................... 15Genera
l notes.......................................... 16
Environmental pr otection ........................... 16
Ta ke -ba ckof end-of-life vehicles ................16
Mercedes-Benz GenuineParts .................... 16
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .17
Operating Instructions ...............................17
Operating saf ety ........................................ 18
Declarations of conformity ........................ 19
Diagno stics connection ............................ .21
No tes on changes tothe engine output ..... 22
Qualified specialist workshop .................... 22
Ve hicle registration ................................... 22
Cor rect use of theve hicle .........................23
Information on the REA CHdirective .......... 23
No tesfo r persons with electronic med‐
ical aids .....................................................23
Implied warranty ........................................ 24
QR codes forre scue card .......................... 24
Data storage ..............................................24
Copyright .................................................. .26Occupant saf
ety...................................... 27
Re stra int sy stem ........................................27
Seat belts .................................................. 28
Airbags ...................................................... 31
PRE-SAFE ®
Sy stem .................................... 36
Au tomatic measure s after an accident ...... 36
Safely transporting children in the
ve hicle .......................................................37
No tes on pets in theve hicle ......................48 Opening and closing
...............................49
Ke y ............................................................ 49
Doors ........................................................ .51
Sliding door ............................................... 54Electric sliding door ...................................
54
Ta ilgate ...................................................... 58
Side window .............................................. 61
Pa norama sliding sunroof .......................... 63
Anti-theft pr evention ................................. 66 Seats and
stowage .................................. 69
No tes on the cor rect driver's seat posi‐
tion ............................................................ 69
Seats ........................................................ .69
St eering wheel ...........................................96
St ow age areas .......................................... .96
Fo lding table .............................................. 98
Information about the bottle holder ......... 100
Cup holders ............................................ .101
Ashtr ayand cigar ette lighter .................... 101
Soc kets .................................................... 102
Switching there frigerator box in the
centre console on and off ........................ 104
No tes on attaching the iPad ®
.................. 104 Light and vision
.................................... 105
Exterior lighting ....................................... 105
Ad justing the interior lighting ...................1 11
Changing bulbs ........................................ 111
Wi ndsc reen wipers ................................... 11 6
Mir rors ..................................................... 11 8
Operating sun visors ................................ 11 9 Climate control
..................................... 12 0
Overview of climate contro l systems .......1 20
Operating clima tecontrol sy stems ..........1 22
Operating air vents .................................. 12 6
Au xilia ryheating ...................................... 12 6 Driving and pa
rking .............................. 13 6
Driving .................................................... .136
Manual transmission ................................ 141
Au tomatic transmission ........................... 14 2
All-wheel drive ........................................ .146
AIRMATIC ................................................ 14 6
Re fuelling ................................................ .147
Pa rking .................................................... 15 0
Driving and driving sa fety sy stems ..........1 53
Tr ailer operation ...................................... .176 Instrument clus
ter and on-board
co mp uter ............................................... 18 0
No tes on the instrument clus ter and
on-board computer .................................. 180
Overview of the instrument clus ter .......... 180 2
Contents

Overview and operation of
the on-
board computer ....................................... 181
Overview of what is shown on the mul‐
tifunction display .....................................1 82
Setting the instrument lighting ................1 83
Overview of menus on the on-board
computer .................................................1 83
Menus and submenus ............................ .183 Mercedes PRO
....................................... 191
Information about Mercedes PRO
(Mercedes me) ......................................... 191
Information about Mercedes PRO con‐
nect (Mercedes me connect) ................... 191
Calling the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem ........ 191
Making a call via theove rhead control
panel .......................................................1 92
Information on the breakdown assis‐
ta nce call via theove rhead control
panel .......................................................1 92
Giving permission for data transfer .......... 19 2
Tr ansmit ted data during a service call .....1 92MBUX multimedia sy
stem .................... 194
Overview and operation ........................... 194
Sy stem settings ....................................... 197
Na vigation ............................................... 200
Te lephone ................................................ 205
Overview of Smartphone Integration ...... .207
We b br owser overview ............................ 208
Ra dio and media ...................................... 208
Sound settings .........................................2 11Tr
anspo rting .......................................... 212
No tes on loading guidelines ..................... 212
Load distribution ...................................... 213
Secu ring loads ......................................... 214
Load securing aid ..................................... 216
Car rier sy stems ........................................2 19Maintenance and care
..........................220
No tes on maintenance ............................2 20
Service inter val display .......................... .220
Engine compartment ............................... 221
Cleaning and care ................................... .227 Breakdown assistance
.........................232
Emergency .............................................. 232
Mercedes-Benz eme rgency call sy stem ... 233
Flat tyre ................................................... 235 Battery ....................................................2
35
To wing or tow- starting ............................ .242
Electrical fuses ........................................ 247
Ve hicle tool kit ......................................... 247 Wheels and tyres
.................................. 249
Information on noise or unusual driving
ch aracteristics ........................................ .249
No tes on regular lyinspecting wheels
and tyres ................................................ .249
Information on driving with summer
tyres ........................................................ 24 9
Information on M+S tyres ........................ 24 9
No tes on snow chains ............................ .250
Ty re pressure ...........................................2 50
Changing a wheel ................................... .256
Information on wheel and tyre combi‐
nations ..................................................... 261
Spare wheel ............................................ 265 Te
ch nical data ....................................... 267
Information on thete ch nical da ta............ 267
On-board electronics ............................... 267
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 68
Operating fluids and capacities .............. .269
Ve hicle data ............................................. 276
Tr ailer hit ch............................................. 277
Lashing points and car rier sy stems ......... 278 Display messages and
warning and
indicator lamps ..................................... 279
Displ aymessa ges .................................... 279
Wa rning and indicator lamps .................. .302 Index
....................................................... 311 Con
tents 3

1
Combination swit ch→
106
2 Instrument clus ter →
180
3 Adjusts thesteering wheel →
96
Horn
4 DIRECT SELECT le ver (auto‐
matic transmission) →
14 2
5 Multimedia sy stem display
6 Glo vecompa rtment →
97
7 Cent reconsole ope rating units
8 Steering wheel gearshift pad‐
dles (automatic transmission) →
14 5 9
Ignition lock →
13 6
A Cruise control le ver→
15 8
B Diagnostics connection →
21
0083 Opens the bonn et →
221
C Parking brake →
151
D Light switch →
105
E Driving sy stems cont rol panel:
Ç LaneKeeping Assist →
174
0092 DSR →
16 0
Ô 360° camera 6
Ataglance – Cockpit

1
Multifunction display →
182
2 0076 Ends or declines calls/
ex its the phone book or redial
memory →
188
0061 Makes or accepts calls/
switches tothere dial memory
00810082 Adjusts thevo lume
0063 Mutes
00E3 Activates LING UATRONIC 3
00E2 Calls up the main menu →
181
00630064 Selects a menu or
submenu or scrolls thro ugh
lists
0076 Confirm s a selection/
hides display messages
0038 Back
00E1 Deactivates LINGUA‐
TRONIC 8
Ataglance – Steering wheel with buttons

If
yo u use parts, tyres, wheels or saf ety-re leva nt
accesso ries which ha venot been appr ovedby
Mercedes-Benz, the operating saf ety of theve hi‐
cle may be jeopardised. Saf ety-re leva nt sy stems,
e.g. the brake sy stem, may malfunction. Use only
ge nuine Mercedes-Benz GenuineParts or pa rts of
equal quality. Use only tyres, wheels and acces‐
sory parts that are appr ovedfo ryo ur vehicle
model.
Mercedes-Benz tests original parts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitabilit y.Despite ongoing ma rket
re sear ch, Mercedes-Benz is unable toassess
ot her parts. Mercedes-Benz accepts no responsi‐
bility forth e use of such parts in Mercedes-Benz
ve hicles, even if they have been appr oved of fi‐
cially or independently byate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All genuine Mercedes-Benz
GenuineParts meet there gistration requirements.
The use of non-appr oved parts may in validate the
ve hicle's general ope rating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type changes from that stated in
th ege neral ope rating pe rmit.
R other road users could be endangered.
R theex haust gas or noise le vels are adversely
af fected.
Alw ays specify theve hicle identification number
(VIN) and engine number when ordering genuine
Mercedes-Benz GenuineParts (/ page 268). Information about attachments, add-on
equipment, installations and conve
rsions
Note s on body/equipment mounting direc‐
tives
Fo r saf etyre asons, ha veadd-on equipment pro‐
duced and fitted in accordance wi th theva lid
Mercedes-Benz body/equipment mounting direc‐
tives. These body/equipment mounting directives
ensure that thech assis and add-on equipment
fo rm one unit and that the greatest possible le vel
of operational and driving saf ety is achie ved.
Bo th vehicle manufacturers and body manufac‐
turers must alw ays ensure that the products they
manufacture come into circulation only in a safe
st ate and do not pose any risks topeople. Other‐
wise, there may be consequences under civil,
criminal or public la w.All manu facturers are re
sponsible forth e products that they have man‐
ufactured. Manufacturers of attachments, add-on
equipment, ins tallations and con versions must
guarantee compliance with Directive
2001/95/EC on general product sa fety.
Mercedes-Benz recommends thefo llowing proce‐
dure for saf etyre asons:
R Do not make any other changes totheve hi‐
cle.
R Obtain appr oval from Mercedes-Benz in the
eve nt of deviations from the appr oved body/
equipment mounting directives.
Ac cep tance tests per form ed bypublic test bodies
or of ficial appr ovals do not rule out saf etyrisks.
Comply with the information about Mercedes-
Benz genuine pa rts (/ page16).
Yo u will find the Mercedes-Benz body/equipment
mounting directives online on the https://bb-
por tal.me rcedes-benz.com/de/GLOBAL
Yo u will also find information about the PIN
assignment and changing the fuse there.
% Yo
u can obtain fur ther information at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident and injury in
th eeve nt of improper con versions or
ch anges totheve hicle
Con versions or changes totheve hicle can
pr ev ent sy stems or components from func‐
tioning proper lyand/or jeopardise theve hi‐
cle's operational saf ety. #
Always ha vecon versions or changes to
th eve hicle car ried out at a qualified
wo rkshop. Note
s onthera diator
Even seeming lyminor changes totheve hicle,
such as attaching a radiator grille in winter, are
not permitted. Do not co verth era diator. Do not
use any thermal mats, insect pr otection co vers
et c.
Otherwise, theva lues of theve hicle's diagnostic
sy stem will be dis torted. In some count ries, the
re cording of engine diagnostics da tais prescri‐
bed bylaw and must be verifiable and cor rect at
all times. Operating In
structions
These Operating In stru ctions describe all models,
as well as standard and optional equipment of Gene
ral no tes 17

yo
ur vehicle that wa sav ailable at the time of
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fitted
wi th all functions desc ribed. This is also the case
fo r sy stems and functions releva nt tosaf ety.
Therefore, the equipment on your vehicle may dif‐
fe r from that in the descriptions and illustrations.
The original pur chase agreement documen tation
fo ryo ur vehicle contains a list of all the sy stems
in your vehicle.
Should you ha veany questions concerning equip‐
ment and operation, consult a Mercedes-Benz
Service Centre.
The Operating Instructions and Service Booklet
are impor tant documents and should be kept in
th eve hicle.
Note onvehicles which are equipped bybody
manu factu rers
Alw ays obser vethe body manufacturer's Operat‐
ing Instructions. You could otherwise failto rec‐
ognise dangers. Operating saf
ety &
WARNING Risk of injury duetomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Always ha vethe specified service/
maintenance workas well as any neces‐
sary repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components, their
software or wiring can impair their functional‐
ity and/or the functionality of other net‐
wo rked components or saf ety-re leva nt sys‐
te ms.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Always ha vewo rkon electrical and elec‐
tronic devices car ried out at a qualified
specialist workshop. If
yo u make any changes tothe on-board elec‐
tronics, thege neral ope rating pe rmit is rende red
in va lid.
Obser vethe "Vehicle electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpectedly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody panelling. These materials may
ignite if they come into contact wi thhot parts
of theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or 18
General no tes

Only ha
verepairs and maintenance workinthe
area of thefo llowing components car ried out by a
qu alified specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia sy stem and sound sy stem
If yo u ha veany queries or suggestions, consult a
qu alified specialist workshop. Implied
warranty
* NO
TEDama getotheve hicle arising from
violation of these operating instructions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
Such damage is not co veredby either the
Limited Warranty or the new or used-vehicle
wa rrant y. #
Obser vethe instructions in these oper‐
ating instructions on proper operation
of your vehicle as well as rega rding pos‐
sible vehicle damage. QR codes
forre scue card
The QR code sticke rs are af fixe dto the B-pillar on
th e driver's and co-driver's side. In theeve nt of
an accident, emergency services can use the QR
code toquickly de term ine the cor responding res‐
cue card foryo ur vehicle. The cur rent rescue card
contains, in compact form ,th e most impor tant
information about your vehicle e.g. thero uting of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Data processing in
theve hicle Electronic control units
Electronic control units are
fitted in your vehicle.
Control units process data which, forex ample,
th ey receive from vehicle sensors, generate
th emselves or exch ange between themselves.
Some contro l units arerequ ired forth e safe oper‐
ation of your vehicle, some assist you when driv‐
ing, such as driver assis tance sy stems, while oth‐
ers enable comfort or inf otainment functions. The
following pr ovides you with general informa‐
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmit tedto third parties, and for what pur‐
pose, can be found in the information directly
re lated tothe functional characteristics in ques‐
tion in their respective operating instructions.
This information is also available online and,
depending on theve hicle equipment, digitally.
Pe rsonal data
Every vehicle is identified bya unique vehicle
identification number. Depending on the count ry,
th is vehicle identification number can be used by,
fo rex ample, go vernmental authorities todeter‐
mine the identity of theow ner. The reare other
possibilities for using data collected from the
ve hicle toidentify theow ner or driver, su chas
th e licence plate number.
Therefore, data generated or processed bycon‐
trol units may be attributa bletoa person or,
under cer tain conditions, become att ributable to
a person. Depending on which vehicle data are
av ailable, it may be possible tomake inferences
about, forex ample, your driving behaviour, your
location, your route or your use pat tern s.
Legal requirements rega rding the disclosure
of data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide gov‐
ernmental entities, upon request and tothe
ex tent requ ired, data stored bythe manufacturer.
Fo rex ample, this may be the case during the
in ve stigation of a criminal of fence.
Go vernmental entities are themselves, in individ‐
ual cases and within the applicable legal frame‐
wo rk, authorised toread out data from theve hi‐
cle. In the case of an accident, information that
can help with an in vestigation can, therefore, be
ta ke n from the airbag cont rol unit, forex ample.
Operational data in theve hicle
This is data rega rding the operation of theve hi‐
cle, which ha vebeen processed bycontrol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefast ened
seat belts display
R ambient conditions, such as temp erature, rain
sensor or dis tance sensor 24
General no tes

Gene
rally, these are volatile data and will not be
st ored be yond the period of operation but will
only be processed within theve hicle itself. Con‐
trol units, vehicle keys forex ample, of ten contain
da ta memories. Their use permits thete mp orary
or permanent documentation of tech nical infor‐
mation about theve hicle's operating state, com‐
ponent loads, main tenance requirements and
te ch nical events or faults.
Depending on thete ch nical equipment, thefo l‐
lowing data are stored:
R operating status of sy stem components, such
as fill le vels, tyre pressure or battery status
R malfunctions or faults in impor tant sy stem
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter vention
of stability control sy stems
R information on events in which theve hicle is
damaged
In cer tain cases, it may be requ ired tostore data
th at wo uld ha veotherwise been temp orar y.This
may be the case if theve hicle has de tected a
malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the case
of wa rranty claims and quality assurance meas‐
ures.
In general, there adout is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the
ve hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement. To
th at end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmitted
along with theve hicle identification number to
th e manufacturer. In addition, the manufacturer is
subject toproduct liability. Forth is reason, the
manufacturer also uses operational data from the
ve hicle, forex ample, forre calls. These data can
also be used toexamine the cus tomer's warranty
and guarantee claims. Fa
ult memories in theve hicle can be reset by a
service outlet or at your requ est as part of repair
or maintenance work.
Con venience and inf otainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R entered navigation destinations
R data on the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB flash drive or MP3 pla yer.If yo u ha ve
entered these data yourself, you can dele tethem
at any time.
This data is transmit ted from theve hicle tothird
parties only at your requ est. This applies, in par‐
ticular, when you use online services in accord‐
ance with the settings that you ha veselected.
Smartphone integ ration (e.g. Android Autoor
Apple CarPlay ®
)
If yo ur vehicle is equipped appropriatel y,yo u can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then cont rolth em
by means of the cont rol elements integrated in
th eve hicle. The smartphone's picture and sound
can be output via the multimedia sy stem. Simul‐
ta neously, specific items of information are trans‐
fe rred to yo ur smartphone. Depending on the
type of integration, this includes position data,
day/night mode and other general vehicle sta‐
tuses. For more information, please consult the Gene
ral no tes 25