2021 MERCEDES-BENZ EQA SUV Owners Manual

Ac
tive Steering Assist cur rently
una vailable due tomultiple emer-
ge ncy stops........................................... 392
Ac tive Steering Assist cur rently
una vailable See Owner's Manual ............ 392
Ac tive Steering Assist inoperative...........3 92
Anti-theT alarm system Malfunction ....... 380
Apply brake todeselect Park (P) posi-
tion....................................................... .381
Apply brake toselect D or R ...................381
Apply brake toselect R .......................... 381
Beginning emer gency stop..................... 392
Blind Spot Assist cur rently una vailable
See Owner's Manual.............................. 393
Blind Spot Assist inoperative.................. 394
Blind Spot Assist not available when
to wing a trailer See Owner's Manual ...... 394
Cann otstart engine See Owner's
Manual................................................. .404 Charging
fault Please change charging
me thod See Owner's Manual .................371
Charging me thod cur rently una vaila-
ble Please try again or change charg-
ing me thod............................................ 371
Check brake pads See Owner's Man-
ual........................................................ .387
Cruise control and Limiter inoperative.... 388
Cruise control inoperative...................... 388
Cruise control o.................................... 388
DC charging inoperative Consult
wo rkshop ............................................... 371
Device de tected at diagnostics con-
nection See Owner's Manual................. .404
Fr ont-passenger airbag disabled See
Owner's Manual .................................... .360
Fr ont-passenger airbag enabled See
Owner's Manual .................................... .361
Hazard warning lamps malfunctioning .... 365Head-up display cur
rently una vailable
See Owner's Manual.............................. 378
Head-up display inoperative ...................378
High-voltage battery maintenance
re qu ired ur gentl y.No start in approx.
XXX km (red display message) ............... 375
High- voltage battery maintenance
re qu ired ur gentl y.No start in approx.
XXX km (yellow display message) ........... 375
High- voltage battery maintenance
re qu ired ur gentl y.Wi thout engine
re start, consult workshop ....................... 376
Limi ter inoperative................................. 389
Limiter passive....................................... 389
N permanently active Risk of vehicle
ro lling....................................................3 82
Not possible tounlock charging cable
See Owner's Manual.............................. 370
Only select Park (P) when vehicle is
stationary.............................................. 381 430 430
Index

Pa
rking Assist and PARKTRONIC inop-
erative See Owner's Manual................... 398
Place theke y in the mar ked space
See Owner's Manual.............................. 364
Please wait. Battery has not yet
re ached operating temp erature.
Engine cannot start................................ 372
PRE-SAFE inoperative See Owner's
Manual..................................................3 62
Re duce speed........................................ 408
Re duced drive system per form ance
See Owner's Manual.............................. 371
Re versing not poss. Consult workshop ... 382
Risk of vehicle rolling Driver door
open and transmission not in P .............. 382
Speed limit (winter tyres) XXX km/h .......391
Speed Limit Assist cur rently una vaila-
ble See Owner's Manual........................ 391
Speed Limit Assist inoperative................ 391 To
shiT out of P or N,depress brake
and start engine.................................... .381
To switch o. the engine, press the
St art/ Stop button for at least 3 sec-
onds or 3 times...................................... 368
Tr a1c Sign Assist cur rently una vaila-
ble See Owner's Manual........................ 393
Tr a1c Sign Assist inoperative................. 393
Tr ansmission Malfunction Stop............... 382
Ty re press. monitor cur rently una vaila-
ble......................................................... 404
Ty re press. monitor inoperative .............. 405
Ty re press. monitor inoperative No
wheel sensors ........................................ 405
Ty re(s) ove rheated .................................. 407
Ve hicle not cur rently being charged
Charging station fault............................. 370
Wi per malfunctioning .............................380
Wi thout changing gear, consult work-
shop ...................................................... 382 Wi
thout starting engine again, consult
wo rkshop ............................................... 374
Dist
Dist ance contr ance contr ol
ol
see Active Distance Assist DISTRONIC
DIS
DIS TR
TR ONIC
ONIC
see Active Distance Assist DISTRONIC
Door
Door Additional door loc k................................. 82
Child saf ety lock (rear door )..................... 76
Locking/unlocking (emer gency key)........ .86
Opening (from inside).............................. .83
Unlo cking (from inside)............................ 83
Door contr
Door contr ol panel
ol panel......................................... 16
Dra
Dra wbar
wbar
see Tow- bar system
Dr
Dr iv
ive Awa
e Away Assi st
y Assi st........................................ .236
Dr
Dr iv
ive position
e position
Engaging................................................ 163
Dr
Dr iv
ive pr
e pr ogr
ogram display
am display .................................. 160
Dr
Dr iv
ive pr
e pr ogr
ograms
ams
see DYNAMIC SELECT Index
431
431

Dr
Dr
iv
ive syst
e syst em
em
Manual switch-o.................................... 148
St arting (emer gency ope ration mode ).... 151
Dr
Dr iv
iver's seat
er's seat
see Seat
Dr
Dr iving abr
iving abroad oad
Light adjustment (low beam ).................. 130
Dr
Dr iving safe
iving safe ty syst
ty system
em
ABS (Anti-lock Braking System).............. 190
Ac tive Brake Assist................................. 208
Ad aptive brake lights.............................. 194
BAS (Brake Assist System).................... .190
Cameras................................................1 88
EBD (Electronic Brake forc e Distribu-
tion).......................................................1 92
ESP ®
Crosswind Assist.......................... 191
ESP ®
trailer stabilisation........................ 192
Overview................................................ 189
Ra dar and ultrasonic sensor s................. 188
Re sponsibility......................................... 188
ST EER CONTROL................................... 192
Dr Dr iving syst
iving syst em
em
Suspension with adaptive damping
adjustment............................................ 222 Dr
Dr
iving syst
iving syst em
em
see 360° Camera
see Active Blind Spot Assist
see Active Distance Assist DISTRONIC
see Active Emer gency Stop Assist
see Active Lane Keeping Assist
see Active Parking Assist
see Active Speed Limit Assist
see Active Steering Assist
see ATTENTION ASSIST
see Blind Spot Assist
see Cr awler mode
see Cruise control
see Driving saf ety sy stem
see HOLD function
see Limi ter
see Parking Assist PARKTRONIC
see Reversing camera
see Speed Limit Assist
see Tra1c Sign Assist
Dr
Dr iving tips iving tips
Ac oustic presence indicator (sound
ge nerator).............................................. 148
Driving abroad (low beam light adjust-
ment)..................................................... 130 Electric mod
e......................................... 148
General driving tips................................ 152
Ru nning-in no tes.................................... 152
Dr Dr iving tips
iving tips
see Recuperation
Dr ow
Dr ow siness det
siness det ection
ection
see ATTENTION ASSIST
Dynamic handling contr
Dynamic handling contr ol syst
ol system
em
see ESP ®
(Electronic Stability Prog ram)
D
D YN
YNAMIC SELECT AMIC SELECT
Ad aptive damping adjustmen t................222
Con/guring drive prog ram I................... .160
Displaying engine data........................... 161
Displaying vehicle dat a........................... 161
Drive prog ram displa y............................ 160
Drive prog rams..................................... .158
Fu nction................................................ 158
Ope rating (DYNAMIC SELECT switch)..... 160
Selecting the drive prog ram.................. .160 E E
Easy entr
Easy entr y f
y feature
eature
Fu nction/no tes...................................... 111
Setting.................................................. .112 432
432
Index

Easy e
Easy e
xit f
xit feature
eature
Fu nction/no tes...................................... 111
Setting................................................... 112
EBD (Electr
EBD (Electr onic Br
onic Brak
ake f
e f or
orce Dis
ce Dis tr
tribution)
ibution)
Fu nction/no tes...................................... 192
EC
EC O Assist
O Assist
Fu nction................................................ 156
EC
EC O display
O display
Fu nction................................................ 154
Electr
Electr ic mode
ic mode
No tes..................................................... 148
Electr
Electr ic par
ic parking br
king br ake
ake
Appl ying automatical ly........................... 185
Applying/releasing manually.................. 187
Emer gency braking................................ 187
Re leasing automaticall y.......................... 186
Electr
Electr ical fuses ical fuses
see Fuses
Electr
Electr omagne
omagne tic com
tic compatibility
patibility
Declaration of conformity........................ .28
Electr
Electr onicSt
onic Stability Pr
ability Pr ogr
ogram
am
see ESP ®
(Elect ronic Stability Prog ram) Emerg
Emerg
ency
ency
Assis tance overview................................. 18
Fire extinguisher.................................... 312
Fi rs t-aid kit (soT sided).......................... 312
Re moving thewa rning triangle............... 311
Saf etyve st............................................. 311
Setting up thewa rning triangle............... 312
Emerg
Emerg ency br
ency br aking
aking...................................... 187
Emerg
Emerg ency br
ency br aking
aking
see BAS (Brake Assist System)
Emerg
Emerg ency call
ency call
see Me rcedes-Benz emer gency call system
Eme rg
Emerg encykey
ency key
Inserting/ removing.................................. 81
Locking/unlocking the doors................... 86
Unlocking theta ilgat e.............................. 92
Emerg
Emerg ency oper
ency oper ation mode
ation mode
St arting theve hicle............................... .151
Emerg
Emerg ency
encyshut
shuto.
o.
see High-voltage on-board electrical system
Emerg
Emerg ency spar
ency spar e wheel
e wheel
No tes..................................................... 345
Emerg
Emerg encyst
enc yst ar
ar t (dr
t (dr iv
ive sy
e sy st
stem)
em) .................... 328 Ener
Ener
gy
gy0ow
0ow display
display
Displayin g.............................................. 263
Fu nction/no tes...................................... 263
Engine
Engine
Engine number....................................... 349
Engine data
Engine data Displ aying.............................................. 161
Engine electr
Engine electr onics
onics
No tes..................................................... 347
Engine number
Engine number ............................................. 349
ERA
ERA -GL
-GLON
ONASS t ASS t es
est modet mode
St arting/ending.................................... .290
Err
Err or message
or message
see Display message
ESC (Electr
ESC (Electr onicSt
onic Stability Contr
ability Contr ol)
ol)
see ESP ®
(Elect ronic Stability Prog ram)
ESP
ESP ®
®
Crosswind Assis t.................................... 191
Tr ailer stabilisatio n................................. 192
ESP
ESP ®
®
(Electr
(Electronic St
onic Stability Pr
ability Pr ogr
ogram)
am)
Ac tivating/deactivating.......................... 192
Fu nction/no tes...................................... 190 Index
433
433

EU type appr
ov
EU type appr oval number
al number ............................. 349
Ext
Ext er
erior lighting
ior lighting
Care..................................................... .307
Ext
Ext er
erior lighting
ior lighting
see Lights F
F
F
F atigue det
atigue det ection
ection
see ATTENTION ASSIST
F
F ir
ir e e
e e xtinguisher
xtinguisher.......................................... 312
F
F irs
irst-aid kit t-aid kit (soT
(soTsided)
sided)................................ .312
Flat to
Flat towing
wing
see Tow- bar system
Flat tyre
Flat tyre MOExtended tyres................................. 313
No tes..................................................... 313
TIREFIT kit.............................................. 315
Wheel chang e........................................ 340
Floor mats
Floor mats................................................... 129
F
F oil cov oil cov er
ering
ing
Ra dar and ultrasonic sensor s................. 188
Fr
Fr ee
ee soTw
soTw are
are................................................. 43 F
F
r
req
eq uencies
uencies
Mobile phone......................................... 348
Tw o-w ayradio........................................ 348
Fr Fr ont airbag (dr
ont airbag (dr iv
iver
er , fr
, fr ont passeng
ont passeng er)
er).............. 50
Fr
Fr ont passeng
ont passeng er seat
er seat
see Seat
F
F uel consump
uel consump tion indicat
tion indicator
or
Calling up.............................................. 161
F
F unction seat
unction seat
see Door control panel
F
F uses
uses
Before replacing a fuse.......................... 328
Fu se assignment diag ram. ...................... 328
Fu se box in the engine compartment......3 29
Fu se box in the front passenger foot-
we ll........................................................ 330
Fu se box in the load compartment......... 331
No tes..................................................... 328 G
G
Gar
Gar ag
age door opener
e door opener
Clea ring the memory.............................. 185 Gar
Gar
ag
age door openers
e door openers
Opening/closing the door......................1 85
Prog ramming buttons............................. 183
Re solving problems................................ 184
Syn chronising thero lling code................ 184
Genuine par
Genuine par ts
ts................................................ 23
Gr Gr oss mass oss mass.................................................. 349 H
H
Handbr
Handbr ake
ake
see Electric parking brake
Handling c
Handling c har
har act
acter
eris
istics (unusual)tics (unusual) ................ 332
HANDS-FREE A
HANDS-FREE A CCESS
CCESS................................... 90
Hazar
Hazar d w
d war
arning lights
ning lights................................... 132
Head r
Head r es
estrtraint
aint
Fr ont (adjusting mechanically)................ 106
Re ar (adjusting)..................................... .107
Re ar (removing//tting)........................... 108
Head-up displ ay
Head-up display
Adjusting brightness (on-board com-
puter).................................................... 248
Ad justing display elements (on-board
co mp uter).............................................. 248 434
434
Index

Care...................................................... 308
Fu nction................................................ 248
Menu (on-boa rdcomputer)..................... 248
Operating the memory function.............. 113
Setting the position (on-board com-
puter).................................................... 248
Switching on/o.....................................2 49
Headlam Headlam p
p0ashing
0ashing ........................................ 131
Headlam
Headlam ps
ps
see Automatic driving lights
Heating
Heating see Climate control
Help call
Help call see Mercedes-Benz emer gency call system
High beam
High beam Activating/deactivating.......................... 131
High-pr
High-pr essur
essure cleaner (car
e cleaner (car e)
e)........................ 305
High-v
High-v olt
oltag
age batt
e batt ery
ery
Cha rge le vel displa y............................... 180
Charg ing at time of departure................ 180
Charging cable control panel.................. 169
Charging duration.................................. 354
Con/guring weekly pro/le...................... 180
Connection types................................... 354 Disconnect device................................. 148
Ending
thech arging process (alternat-
ing cur rent, mode 2/3).......................... 175
Ending thech arging process (direct
cur rent, mode 4).................................... 179
Energy 0ow displa y................................. 263
Fu nction/no tes...................................... 320
Gene ral no tes on chargin g.................... .163
Indicator lamps on vehicle soc ket........... 171
No tes on charging (charging station,
mode 3)................................................ .167
No tes on charging (fast charging sta-
tion, mode 2)......................................... 168
No tes on charging (mains soc ket,
mode 2)................................................. 166
No tes on charging (wallbox, mode 3)...... 167
Ra nge.................................................... 354
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 169
St arting thech arging process (alter-
nating cur rent, mode 2/3)..................... 172
St arting thech arging process (direct
cur rent, mode 4).................................... 176
St ow ing thech arging cable.................... 163
Ty pe....................................................... 354
Vo ltage types......................................... 354 High-v
High-v olt oltag
age on-boar
e on-boar d electr
d electrical syst
ical syst em
em
Charging cable control panel.................. 169
Disconnect device................................. 148
Indicator lamps on vehicle soc ket........... 171
Manual disconnectio n............................ 148
Hill St
Hill Star art Assist
t Assist............................................ 194
HOLD function
HOLD function
Function/no tes...................................... 193
Switching on/o..................................... 193
Home scr
Home scr een (media displa
een (media displa y)
y)
Overview................................................ 251 I
I
i-Size c
i-Size c hild seat secur
hild seat secur ing syst
ing system
em
Fi tting...................................................... 67
Seats suitable for attaching...................... 67
Identi/cation
Identi/cation plate
plate
Engine................................................... 349
Ve hicle.................................................. 349
Ignition key
Ignition key
see Key
Immediat Immediat e pr
e pre-entr
e-entr y climat
y climat e contr
e control
ol............ .146
Immobiliser
Immobiliser .................................................... 99 Index
435
435

Im
Im
plied w
plied w arr
arranty
anty
Ve hicle..................................................... 39
Im
Im port
port er addr
er addr esses
esses
Wi reless components...............................34
In-Car
In-Car O1ce
O1ce
Fe atures................................................ 282
Indicat
Indicat or lamp
or lamp
see Warning/indicator lamp
Individual dr
Individual dr iv
ive pr
e pr ogr
ogram
am
Con/guring............................................ 160
Selecting............................................... 160
Inspection
Inspection see ASS YST PLUS
Ins
Instr trument clust
ument clust er
er
Fu nction/no tes.............................. 244, 245
Ins
Ins tr
trument display
ument display
Fu nction/no tes...................................... 245
Instrument clus ter.................................... 10
Overview of displa ys............................... 247
Wa rning/indicator lamps........................ 408
Ins
Instr trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er
Fu nction/no tes...................................... 244 Int
Int
er
erior lighting
ior lighting
Ad justing............................................... 133
Ambient lighting.................................... .133
Re ading lamp......................................... 133
Switch-o. delay time.............................. 134
Int
Int er
erior pr ot
ior pr otection
ection
Fu nction................................................ 101
Priming/deactivating............................. 101
Int Int er erne
ne t r
t radio
adio
see TuneIn
iPhone
iPhone ®
®
see Smartphone integ ration
ISOFIX c
ISOFIX c hild seat anc
hild seat anc hor
hor
Seats suitable for attaching...................... 66
ISOFIX c
ISOFIX c hild seat secur
hild seat secur ing syst
ing syst em
em
Fi tting...................................................... 67 J
J
Jack
Jack Declaration of conformity......................... 35
Storage location.................................... .340
Jum Jum p-st
p-st ar
art connection
t connection
General no tes....................................... .321 K
K
K
K e
ey
y
Ac oustic locking veri/cation signal.......... .80
Ac tivating/deactivating pre-entry cli-
mate control.......................................... 145
Battery..................................................... 81
Deactivating a function............................ 80
Emer gency key......................................... 81
Energy consum ption................................ 80
Fu nction overview.................................... 79
Ke yring attachment................................. 81
Problem................................................... 82
Unlocking setting..................................... 80
KEYLESS-GO KEYLESS-GO Deactivating a function............................ 80
Locking/unlocking theve hicle................. 84
Problem................................................... 85
Unlocking setting.................................... .80
Knee airbag Knee airbag.................................................... 50 L L
Lamp Lamp see Interior lighting 436
436
Ind
ex

Lam
Lam
p (ins
p (instr trument displa
ument displa y)
y)
see Warning/indicator lamp
Lane det
Lane det ection (aut
ection (aut omatic)
omatic)
see Active Lane Keeping Assist
Lane K
Lane K eeping Assist
eeping Assist
see Active Lane Keeping Assist
Language
Language Notes..................................................... 262
Setting................................................... 262
Light adjus
Light adjustment tment
Low beam (d riving abroad).................... .130
Light switch
Light switch Overview................................................ 130
Lighting
Lighting
see Interior lighting
see Lights
Lights Lights Automatic driving lights......................... .131
Combination switc h............................... 131
Driving abroad (low beam light adjust-
ment)..................................................... 130
Hazard warning lights............................. 132
Headlamp 0ashing................................. 131
High beam............................................. 131 Light switch........................................... 130
Low beam.............................................. 130
Pa rking lights......................................... 130
Re ar fog light......................................... 130
Re sponsibility for lighting systems.......... 130
Setting theex terior lighting switch-o.
delay time.............................................. 132
St anding lights....................................... 130
Switching the sur round lighting on/o.... 133
Tu rn signal indicator............................... 131
Limit Limit er
er
Ac tivating............................................... 197
Buttons.................................................. 197
Calling up a speed................................. 197
Deactivating........................................... 197
Fu nction................................................ 197
Pa ssive mode......................................... 197
Pe rm anent setting.................................. 199
Re quirements........................................ 197
Selecting............................................... 197
Setting a speed...................................... 197
St oring a speed.............................. 197, 202
Switching o./deactivating.................... .202
Switching on/activating......................... 202
System limits......................................... 197 Limiting speed
Limiting speed
see Limiter
Limiting t Limiting t he opening angle (t
he opening angle (t ailg
ailgat
ate)
e)............... 91
LIN
LIN GUA
GUA TR
TRONIC
ONIC
Fu nction................................................ 254
St arting................................................ .254
Liv
Liv e
eTr
Tra1c
a1c Inf
Inf or
ormation
mation
Switching the tra1c information dis-
play on................................................... 269
Load com
Load com par
partment cov
tment cov er
er
Re moving//tting.................................... 119
Loading
Loading Bag hook.............................................. .122
Clo thes hook.........................................1 23
No tes..................................................... 114
Ro of luggage rack .................................. 123
Ti e-down eyes........................................ 122
Loading guidelines
Loading guidelines.......................................1 14
Loads
Loads Fixing..................................................... 114
Loc
Loc king/unloc
king/unloc king
king
Ad ditional door loc k................................. 82
Emer gency key......................................... 86 Index
437
437