2021 MERCEDES-BENZ EQA SUV Owners Manual

System limitations.................................. 232
A
A ctiv
ctiv e Ser
e Ser vice Sy
vice Sy st
stem PL
em PL US
US
see ASS YST PLUS
A
A ctiv
ctiv e Speed Limit Assist
e Speed Limit Assist
Display................................................... 203
Fu nction................................................ 203
A
A ctiv
ctiv eSt
e St eer
eer ing Assist
ing Assist
Ac tivating/deactivating.......................... 207
Ac tive Emer gency Stop Assist................ 208
Fu nction................................................ 206
System limits......................................... 206
A
A dap
dap tiv
tive br
e br ak
ake lights
e lights .................................... 194
A
A dap
dap tiv
tive cr
e cr uise contr
uise contr ol
ol
see Active Distance Assist DISTRONIC
A
A dditional door lock
dditional door lock ....................................... 82
ATer
ATer -sales
-sales ser
service
vice
see ASS YST PLUS
Air conditioning menu
Air conditioning menu Calling up.............................................. 143
Air dis
Air distr tribution
ibution
Setting................................................... 142
Setting (MBUX multimedia system)......... 144 Air inlet
Air inlet
see Air-water duct
Air pr
Air pr essure
essure
see Tyre pressure
Air v
Air v ents
ents
Ad justing (front).................................... .147
Ad justing (rear)...................................... 147
Air v
Air v ents
ents
see Air vents
Air
Air -conditioning syst
-conditioning syst em
em
see Climate cont rol
Air
Air -r
-recir
ecir culation mode (wit
culation mode (wit h
h/ne
/ne
par
par ticle
ticle pr
pre/lt
e/lt er)
er).......................................... 144
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 303
Airbag
Airbag Activation................................................ 45
Fr ont airbag (driver, front passenger)........ 50
Installation locations................................ 50
Knee airbag............................................. 50
Overview.................................................. 50
PA SSENGER AIR BAG indicator la mps...... 54
Pr otection................................................ 51
Re duced pr otection.................................. 52 Side airbag.............................................. 50
Wi
ndow airbag......................................... 50
Air0 ow
Air0ow
Setting................................................... 142
Alar Alar m syst
m syst em
em
see ATA (anti-theT alarm system)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .133
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 78
Anti-loc
Anti-loc k br
k br aking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 82
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system) 422
422
Index

Anticipat
Anticipat
or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf ety sy stem
ASS YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 299
Displaying the service due dat e.............. 298
Fu nction/no tes...................................... 298
Re gular maintenance work..................... 298
Special service requ irements................. 298
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm........................... 100
Fu nction.................................................. 99
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 101
Priming/deactivating tow- awa y pro-
te ction................................................... 101
To w- awa y protection function................. 100 A
A TTENTION ASSIST TTENTION ASSIST
Function................................................ 195
Setting.................................................. .196
System limitations.................................. 195
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A A ut ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
Ac tivating............................................... 304
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 53
A
A ut
ut omatic dist
omatic dist ance contr
ance control
ol
see Active Distance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 131
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGER AIR BAG indicator la mps...... 54
A
A ut
ut omatic measur
omatic measur es
es aTer
aTer an accident
an accident........... .58
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 141
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
Drive prog rams..................................... .158
DY NAMIC SELECT switch....................... 158 Axle load
Axle load
Perm issible............................................ 349
Tr ailer operatio n.................................... .357 B
B
Bag hook
Bag hook..................................................... 122
Ball neck
Ball neck Folding out/in........................................ 238
B
B AS (Br
AS (Br ak
ake Assis
e Assist Syst t System)
em)........................... 190
Batt
Batt ery
ery
see High-voltage battery
Batt
Batt er
ery (high-v
y (high-v olt
oltag
age on-boar
e on-boar d electr
d electrical
ical
syst
syst em)
em)
see High-voltage battery
Batt
Batt er
ery (ke
y (ke y)
y)
Re placing................................................ .81
Batt
Batt er
ery (v
y (v ehicle)
ehicle)
No tes..................................................... 319
No tes (starting assis tance and charg-
ing)........................................................ 321
Belt
Belt
see Seat belt Index
423
423

Bicy
Bicy
cle r
cle r ack
ack
Load capacit y........................................ 357
Tr ailer operatio n..................................... 241
Blind Spo
Blind Spo t Assist
t Assist
Ac tivating/deactivating.......................... 219
Fu nction................................................ 216
System limi tations.................................. 216
Blow
Blow er
er
see Clima tecont rol
Bonnet
Bonnet
Function (active bonnet)......................... 299
Opening/closing.................................... 300
Re setting (active bonn et)........................ 299
Boo
Boo t lid
t lid
see Tailgate
Br
Br ak
ak e Assis
e Assist Syst t System
em
see BAS (Brake Assist System)
Br
Br ak
ak e
e0uid
0uid
No tes..................................................... 352
Br
Br ak
ak e f
e f or
orce disce distr tribution
ibution
EBD (Elect ronic Brake forc e Distribu-
tion).......................................................1 92Br
Br
ak
ak es
es
ABS (Anti-lock Braking System).............. 190
Ac tive Brake Assist................................. 208
Ad aptive brake lights.............................. 194
BAS (Brake Assist System).................... .190
Driving tips............................................ 152
EBD (Electronic Brake forc e Distribu-
tion).......................................................1 92
HOLD function....................................... 193
Limited braking e.ect (salt-treated
ro ads)................................................... .152
Ne w/replaced brake linings/brake
discs...................................................... 152
Po st-collision brak e.................................. 58
Ru nning-in no tes.................................... 152
Br
Br ak ak es
es
see Recuperation
Br Br aking assist aking assist ance
ance
see BAS (Brake Assist System)
Br
Br eakdo
eakdo wn
wn
Assistance overview. ................................ 18
To w- starting........................................... 328
To wing away.......................................... 324
Tr anspo rting theve hicle........................ .326
Wheel chang e........................................ 340 Br
Br ea kdo
eakdo wn
wn
see Flat tyre
Butt
Butt ons
ons
St eering wheel....................................... 246 C
C
Calls
Calls
Mercedes me......................................... 276
Camera Camera Information............................................ 188
Camera Camera see 360° Camera
see Dashcam
see Reversing camera
Car key
Car key
see Key
Car w Car w ash
ash
see Care
Car w
Car w ash (car
ash (car e)
e)............................................ 303
Car
Car -t
-to-X
o-X -Communication
-Communication
Displaying hazard warnings.................... 269
Care
Care 360° camera......................................... 307 424
424
Index

Air-water duct........................................ 303
Au tomatic car wash.............................. .303
Carpet................................................... 308
Decorative foil........................................ 306
Display................................................... 308
Exterior lighting...................................... 307
Head-up display..................................... 308
High-pressure cleaner............................3 05
Pa int...................................................... 305
Plastic trim............................................3 08
Re alwo od/trim elements..................... .308
Re versing camera..................................3 07
Ro of lining............................................. 308
Seat belt................................................ 308
Seat co ver............................................. 308
Sensors................................................. 307
St eering wheel....................................... 308
Tr ailer hitc h............................................ 307
Ve hicle soc ketfo rth e high-voltage
battery................................................... 307
Wa shing byhand.................................... 305
Wheels/rims.......................................... 307
Wi ndo ws................................................ 307
Wi per blades.......................................... 307
Car Car pe pet (Car
t (Car e)
e)............................................... 308 Char
Char
ging
ging
At time of depa rture............................... 180
Char geleve l displa y............................... 180
Charg ing cable control panel.................. 169
Con/guring weekly pro/le...................... 180
Ending thech arging process (alternat-
ing cur rent, mode 2/3).......................... 175
Ending thech arging process (direct
cur rent, mode 4).................................... 179
Indica tor lamps on vehicle soc ket........... 171
No tes - charging station (mode 3)......... .167
No tes - fast charging station (mode 4)... .168
No tes - mains soc ket (Mode 2)............... 166
No tes - wallbox (mode 3)........................ 167
No tes on charging the high-voltage
battery................................................... 163
No tes on the high-voltage batter y........... 320
On-boa rdelectrical system battery
(12 V).................................................... 323
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 169
St arting thech arging process (alter-
nating cur rent, mode 2/3)..................... 172
St arting thech arging process (direct
cur rent, mode 4).................................... 176
St ow ing thech arging cable.................... 163 USB port...............................................
.127
Char Char ging cable
ging cable
Control panel......................................... 169
St ow ing................................................. 163
Child safe Child safe ty lock
ty lock
Re ar door................................................ .76
Re ar side wind ows................................... 77
Child seat
Child seat Appr oval catego ries.................................64
At tach ing (no tes)..................................... .63
Basic instructions.................................... 59
Fr ont passenger seat (no tes).................... 74
Fr ont passenger seat (without auto-
matic airbag shuto.)............................... .73
ISOFIX/i-Size (/tting).............................. .67
No tes on risks and danger s...................... 60
Re commendations forch ild restraint
systems................................................... 62
Seats suitable for belt-secured child
re straint systems..................................... 71
Seats suitable for i‑Size child restraint
systems................................................... 67
Seats suitable for ISOFIX child
re straint systems..................................... 66
Securing on the co-driver seat..................75 Index
425 425

Securing on
there ar seat......................... 72
To pTe ther................................................ 69
Childr
Childr en
en
Av oiding dangers in theve hicle............... .60
Basic instructions.................................... 59
Chock
Chock Storage location..................................... 340
Chock
Chock see Chock
Cleaning
Cleaning see Care
Cleaning
Cleaning 0uid
0uid
see windscreen washer 0uid
Climat
Climat e contr
e contr ol
ol
Ac tivating/deactivating.......................... 143
Ac tivating/deactivating the A/C func-
tion (control panel).................................1 43
Ac tivating/deactivating the A/C func-
tion (MBUX multimedia system).............. 143
Ac tivating/deactivating the synchro-
nisation function (MBUX multimedia
system).................................................. 144
Air-recirculation mode (with /ne parti-
cle pre/lter)...........................................1 44Au
tomatic control................................. .143
Calling up the air conditioning menu....... 143
Demisting the windscreen...................... 142
Demisting windo ws................................ 144
Fr ont air vents........................................ 147
Immediate pre-entry clima tecont rol....... 146
No te...................................................... 142
Pre-entry climate control at depa rture
time....................................................... 145
Pre-entry climate control using theke y... 144
Re ar air vents......................................... 147
Setting (MBUX multimedia system)......... 143
Setting the air distribution...................... 142
Setting the air0ow.................................. 142
Setting thete mp erature......................... 142
Switching there ar wind owheater
on/o.................................................... 142
THERM ATIC cont rol panel...................... 142
THERMOTRONIC control panel............... 142
Ve ntilating theve hicle (con venience
opening).................................................. 94
Clot
Clot hes hook hes hook ................................................ 123
Co-dr Co-dr iv iver airbag
er airbag shut
shuto.
o.
see Automatic co-driver airbag shuto. Coc
Coc
kpit
kpit
Overview.................................................... 6
Co.ee
Co.ee cup symbol
cup symbol
see ATTENTION ASSIST
Collision det
Collision det ection (park
ection (parked v
ed vehicle)
ehicle)
Information............................................ 187
Combination switch
Combination switch .................................... .131
Com
Com ponent-speci/c
ponent-speci/c inf
infor
ormation
mation................... 349
Com
Com put
puter
er
see On-board computer
Conv
Conv enience closing
enience closing...................................... 94
Conv
Conv enience opening
enience opening..................................... 94
Coolant (engine)
Coolant (engine) Levelch eck............................................ 302
No tes..................................................... 352
Cooling
Cooling see Climate control
Cop
Cop yr
yright
ight....................................................... 43
Cr aw
Cr aw ler mode
ler mode
Fu nction/no tes...................................... 194
Cr
Cr oss
oss tr
tra1c
a1c (w
(war
arning)
ning)
see Manoeuv ring assistance 426
426
Ind
ex

Cr
Cr
oss
oss Tr
Tra1c
a1c Alert
Alert........................................ 237
Cr
Cr osswind Assist
osswind Assist
Fu nction/no tes...................................... 191
Cr
Cr uise contr
uise contr ol
ol
Ac tivating............................................... 197
Buttons.................................................. 197
Calling up a speed................................. 197
Deactivating........................................... 197
Fu nction................................................ 196
Re quirements:....................................... 197
Selecting............................................... 197
Setting a speed...................................... 197
St oring a speed...................................... 197
System limitations.................................. 196 D D
Dam
Dam ping adjus
ping adjus tment
tment.................................... 222
Dashboard
Dashboard see Cockpit
Dashcam
Dashcam Notes..................................................... 271
Selecting a USB device......................... .271
St arting/stopping a video recording...... .271 Dat
Dat a acq
a acq uisition
uisition
Ve hicle..................................................... 39
Dat
Dat a pr ot
a pr otection r
ection r ights
ights
Data storag e............................................ 43
Dat
Dat a st
a st or
orage
age
Data pr otection rights............................. .43
Electronic control units............................ 39
Online services....................................... .42
Ve hicle..................................................... 39
Deactiv Deactiv ating t
ating the alar
he alar m (AT
m (ATA)
A)........................ .100
Dealer
Dealer ship
ship
see Quali/ed specialist workshop
Declar
Declar ation of conf
ation of conf or
ormity
mity
Elect romagnetic compatibilit y.................. 28
Impor ter addresses.................................. 34
Jack.........................................................35
Speci/c absor ption rate........................... 28
TIREFIT kit................................................ 35
Wi reless vehicle component s................... 28
Decor
Decor ativ ative f
e f oil (cleaning ins
oil (cleaning instr tructions)
uctions)........... 306
Des
Destination entry tination entry
Entering a POI or addre ss....................... 266 Det
Det
ecting inatt
ecting inatt entiv
entiveness
eness
see ATTENTION ASSIST
Diagnos
Diagnostics connection tics connection.................................. 36
Digit
Digit al Owner's Manual
al Owner's Manual............................ 20, 21
Dingh
Dingh yto
y to wing
wing
see Tow- bar system
DIRECT SELECT lev
DIRECT SELECT lev er
er
Engaging drive position.......................... 163
Engaging neutral.................................... 162
Engaging park position.......................... .162
Engaging park position automaticall y...... 162
Engaging reve rsege ar............................ 162
Fu nction................................................ 161
Disconnect de Disconnect de vice
vice
High-voltage on-board electrical sys-
te m........................................................ 148
Displa
Displa y (car
y (care)
e)............................................... 308
Displa
Displa y (MBUX multimedia syst
y (MBUX multimedia syst em)
em)
Home screen........................................ .251
Operating.............................................. 252
Displa
Displa y (on-boar
y (on-boar d com
d comput
puter)
er)
Displa yson the instrument displa y......... 247 Index
427
427

Displa
Displa
y in t
y in the windscr
he windscr een
een
see Head-up display
Displa
Displa y message
y message
Calling up (on-board computer).............. 358
No tes..................................................... 358
Displa Displa y messag
y messag es
es
ç - - - km/h.................................... .389
È - - - km/h..................................... 389
h - - - km/h..................................... 388
# 12 V battery See Owner's Man-
ual......................................................... 374
ò Acoustic presence indicator
inoperative............................................ .368
é ATTENTION ASSIST inoperati ve..... 387
é ATTENTION ASSIS T:Take a
break!.................................................... 388
: Automatic driving lights inoper-
ative...................................................... 365
Û Battery overheated Stop, every-
body out! Outdoors if possible ................ 373
Á Change key batteries .................... 362 è
Charger cable connected .............. 370
J Check brake 0uid le vel.................. 386
ï Check trailer hitch lock (white
display message) .................................... 376
h Check tyre(s) ................................ 405
ÿ Coolant Stop vehicle Switch
engine o............................................... 369
! currently una vailable See Own-
er's Manual............................................3 99
÷ currently una vailable See Own-
er's Manual............................................4 00
ä Fault Drive at max. 80 km/h ......... 398
6 Front leT malfunction Consult
wo rkshop (e xample)...............................3 59
& inoperative Char geHV battery...... 366
& inoperati veHigh-voltage battery
ch arging inco mplete ............................... 366
! inoperative See Owner's Manual... 400
÷ inoperative See Owner's Manual... 401
T inoperative See Owner's Manual... 402 G
Inoperative................................... 403
Á Key being initialised Please wait.... 363
Á Key not de tected (red display
message).............................................. .363
Á Key not de tected (white display
message).............................................. .363
: LeT dipped beam (e xample).......... 364
6 LeT windowbag malfunction
Consult workshop (e xample).................. 360
: Malfunction See Owner's Man-
ual.........................................................3 64
d Malfunction Visit workshop ........... 375
Û Malfunction Visit workshop ........... 373
d Malfunction.................................. 374
Û Malfunction.................................. 373
ð Maximum speed exceeded ............ 391
ç O................................................. 390
ë O................................................. 387
! Parking brake See Owner's
Manual..................................................3 83428 428
Index

d
Performance se verely limited........ 367
& Pre-entry climate control (via
ke y) available again aTer engine start..... 366
& Pre-ent ryclimate cont rol (via
ke y) inoperati veHV-battery low .............. 367
h Rectify tyre pressure ..................... 406
! Release parking brake ...................386
Á Replace key.................................. 362
ô Reser veleve l Char gehigh- volt-
age battery............................................ 374
6 Restraint sys. malfunction Con-
sult workshop ....................................... .359
Ù Steering malfunction Increased
ph ysical e.ort See Owner's Manual....... 378
Ù Steering malfunction Stop
immediately See Owner's Manual ........... 379
Û Stop immediately Drive will be
deactivated Char gehigh- volt. battery ..... 372
d Stop Switch engine o................... 375
ç suspended .................................... 389 :
Switch o. lights............................ 365
: Switch on headlamps .................... 365
á temp orarily una vailable Camera
view restric ted....................................... 397
¸ temp orarily una vailable Sensors
dirty....................................................... 396
+ Top up coolant See Owner ’s
Manual.................................................. 369
¥ Top up washer 0uid...................... .380
v Towing not permitted See Own-
er's Manual ............................................ 368
! Turn on the ignition torelease
th e parking brake ................................... 386
d Vehicle is operational Switch o.
ignition before exiting............................. 376
h Warning tyre defect....................... 406
h Wheel sensor(s) missing ................ 405
AC charging inoperative Consult work-
shop ...................................................... 371 Ac
tive Blind Spot Assist cur rently
una vailable See Owner's Manual ............ 394
Ac tive Blind Spot Assist inoperative........ 394
Ac tive Blind Spot Assist not available
when towing a trailer See Owner's
Manual................................................. .395
Ac tive bonnet malfunction See Own-
er's Manual............................................ 379
Ac tive Brake Assist Functions cur-
re ntly limi ted See Owner's Manual .........402
Ac tive Brake Assist Functions limited
See Owner's Manual.............................. 403
Ac tive Distance Assist available again ..... 391
Ac tive Distance Assist cur rently
una vailable See Owner's Manual ............ 390
Ac tive Distance Assist inoperative.......... 390
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ............ 395
Ac tive Lane Keeping Assist inoperative... 395 Index
429 429