2021 MERCEDES-BENZ E-CLASS ESTATE Owners Manual

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Solutions
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a quali/ed specialist workshop.
PRE-SAFE impulse side
inoperative See Owner's
Manual *
The PRE‑SAFE ®
Impulse Side system is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop. K K
e
ey
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Á
Replace key *H
aveth eke yre placed. #
Consult a quali/ed specialist workshop.
Á
Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 81).454
454
Display messages and
warning/indicator lamps

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Á
Key not detected (white dis-
play message) *T
hekey is cur rently unde tected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot for starting with theke y (/ page 178).
Á Key not detected (red dis-
play message) *T
hekey cann otbe de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you switch o. theve hicle:
R You can no longer start theve hicle.
R You cannot centrally lock theve hicle. #
Ensu rethat theke y is in theve hicle.
If th eke y de tection function has a malfunction due toa st rong radio signal source: #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Place theke y in the slot for starting the engine with theke y (/ page 178).
Á Key being initialised Please
wait *T
hevehicle is processing in order to teach in the new key. #
Wait until processing is comple te. Display messages and
warning/indicator lamps
455
455

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Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot for starting the engine with theke y (/ page 178). Lights Lights
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:
Left dipped beam (examp le) *T
he cor responding light source is defecti ve. #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when all the light-emitting diodes
in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a quali/ed specialist workshop.
*V Vehicles wit ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:a fuse may ha veblown. #
Stop theve hicle in accordance with the tra1c conditions. #
Check the fuses and replace them if necessary (/ page 407).456
456
Display messages and
warning/indicator lamps

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:
Automatic driving lights
inoperative *T
he light sensor for automatic driving lights is malfunctioning. #
Consult a quali/ed specialist workshop.
:
Active Light System inoper-
ative *T
he active headlamps are malfunctioning. #
Consult a quali/ed specialist workshop.
:
Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position. Display messages and
warning/indicator lamps
457
457

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:
Intelligent Light System
inoperative *T
he Intelli gent Light System is malfunctioning. The lighting system continues tofunction proper lywithout the functions
of the Intelligent Light System. #
Consult a quali/ed specialist workshop.
Adaptive Highbeam Assist
currently unavailable See
Owner's Manual *A
daptive Highbeam Assist is tempo rarilyuna vailable.
The system limits ha vebeen reached (/ page 147).
Once the cause of the problem is no longer present, the system will be available again. The Adaptive Highbeam
Assist available again displaymessage will appear. #
Drive on #
Operate the high beam manually until Adaptive High Beam Assist is available again.
Adaptive Highbeam Assist
inoperative *A
daptive Highbeam Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. #
Until then, operate the high beam manuall y.458 458
Display message
s andwarning/indicator lamps

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Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is tempo rarilyuna vailable.
The system limits ha vebeen reached (/ page 148).
Once the cause of the problem is no longer present, the system will be available again. The Adaptive Highbeam
Assist Plus available again displaymessage will appear. #
Drive on #
Operate the high beam manually until Adaptive High Beam Assist Plus is available again.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. #
Until then, operate the high beam manuall y.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
459
459

Climat
Climat
e contr
e contr ol
ol Displa
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&
inoperative See Owner's
Man. *T
he stationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on the stationary heater, waiting se veral minutes between each attem pt. #
Ifth e stationary heater does not switch on, consult a quali/ed specialist workshop.
&
inoperative Battery low *T
he on-board elect rical system voltage is too lo w.
The stationa ryheater has switched itself o.. #
Drive an extended distance until the battery has reached a su1cient charge leve l again.
&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary hea ter cannot be switched on. #
Refuel theve hicle. 460 460
Displ
aymessages and warning/indicator lamps

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&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than twice with the engine switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. Display message
s andwarning/indicator lamps
461 461