2021 MERCEDES-BENZ A-CLASS HATCHBACK Owners Manual

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
*W hen theve hicle is stationary with a coupled trailer, the trailer hitch is not operational. #
Uncouple the coupled trailer and secure it against rolling away. #
If t If the ball nec he ball nec k has been f
k has been f olded in:
olded in:unlockthe ball neck (/ page 271). #
Swivel the ball neck into the end position manually and let it engage. #
If t
If the ball nec
he ball nec k has been f
k has been f olded out
olded out::unlock the ball neck (/ page 271). #
Swivel the ball neck beneath the bumper manually and let it engage.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe unloc ked
ball nec k. #
Consult a quali/ed specialist workshop.
Head-up display currently
unavailable See Owner's
Manual *T
he head-up displ ayistemp orarily una vailable. Possible causes:
R malfunctions in the po wer supply
R signal inter fere nce #
Stop in accordance with the tra1c conditions and switch theve hicle o. and on again. #
Ifth e display message still appears, consult a quali/ed specialist workshop. 430 430
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Head-up display inoperative *The head-up displ ayhas an internal er ror. #
Consult a quali/ed specialist workshop.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer steering assistance is malfunctioning. &
W WARNING
ARNING Risk of an accident due toaltered steering characteristics
If th e po wer assistance of the steering fails partially or comple tely,yo u will need touse more forc eto stee r. #
If safe steering is possible, drive on carefull y. #
Visit or consult a quali/ed specialist workshop immediatel y. Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
he steering is malfunctioning. Steering capability is signi/cantly impaired. &
W WARNING
ARNING Risk of accident if steering capability is impaired
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed speciali stwo rkshop. Displ
aymessages and warning/indicator lamps
431
431

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ù
Steering malfunction See
Owner's Manual *T
he elect ric steering lock is malfunctioning. The steering may be loc kedby the electric steering loc k. &
W WARNI NG
ARNI NGRisk of accident if steering capability is impai red
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed specialis two rkshop. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Consult a quali/ed specialist workshop.
û
Before starting the engine,
turn the steering wheel. *T
he elect ric steering lock could not unlock the steering. #
Switch o. theve hicle. #
Tounlock the steering, mo vethe steering wheel slightly tothe leT and right. #
Switch on theve hicle again.
Active bonnet malfunction
See Owner's Manual *T
he active bonn et(pedest rian pr otection) is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop. 432 432
Displ
aymessages and warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
C *A
t least one door is open. #
Close all doors.
? *T
he bonn etis open. &
W
WARNING
ARNING Risk of accident due todriving with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine bonnet is loc ked. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Close the bonnet.
A *T
hetailgate is open. &
D
DAN
AN GER
GER Risk of poisoning from exhaust gases
Combustion engines emit poisonous exhaust gases, such as carbon monoxide. Exhaust gases can enter theve hi-
cle interior if theta ilgate is open when theve hicle is running, especially if theve hicle is in motion. #
Always switch o. theve hicle before opening theta ilgate. #
Never drive with theta ilgate open. Display message
s andwarning/indicator lamps
433
433

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Close theta ilgate.
Anti-theft alarm system
Malfunction *T
he anti-theT alarm system is malfunctioning. #
Consult a quali/ed specialist workshop.
¥
Top up washer fluid *T
hewasher 0uid le vel in thewa sher 0uid reser voir has dropped below the minimum. #
Top up thewa sher 0uid (/ page 336).
Wiper malfunctioning *The windscreen wiper is malfunctioning. #
Restart theve hicle.
If th e display message still appears: #
Consult a quali/ed specialist workshop. 434 434
Displ
aymessages and warning/indicator lamps

Engine
Engine
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
To switch off the engine,
press the Start/Stop but-
ton for at least 3 seconds
or 3 times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Information about switching o. theve hicle while driving (/ page 166).
Cannot start engine See
Owner's Manual *T
hevehicle cann otbe star ted. #
Switch theve hicle o. and switch it back on #
Ifth e display message still appears, consult a quali/ed specialist workshop.
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N NO
OTE
TE Engine damage due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Add coolant (/ page 336). #
Have the engine cooling system checked at a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
435
435

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. &
W WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C.
ÿ *T
here is a malfunction in the engine cooling system. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C. 436
436
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
æ
Reserve fuel level *T
he fuel supply has dropped into there ser verange. #
Refuel.
! Clean the fuel filter *V
Vehicles wit
ehicles wit h diesel engines:
h diesel engines: the fuel /lter is dirty or thewa ter in the fuel /lter needs tobe drained. #
Consult a quali/ed specialist workshop.
¸
Replace air cleaner *V
Vehicles wit
ehicles wit h diesel engines:
h diesel engines: the engine air /lter is dirty and must be replaced. #
Consult a quali/ed specialist workshop.
Drive system Malfunction
Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
Drive system Malfunction
Stop Switch engine off *T
he drive system is malfunctioning. #
Stop theve hicle immediately in accordance with the tra1c conditions and switch o. the engine. #
Consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
437 437