2021 MERCEDES-BENZ A-CLASS HATCHBACK Owners Manual

O
When using a forw ard-facing child restraint
system in weight category I: remo vethe head
re straint from there specti veseat, if possible.
ATer thech ild restraint system has been
re mo ved, replace the head restraint immedi-
atel y and adjust all head restraints co rrectl y.
O The backrest of thefo rw ard-facing child
re straint system must, as far as possible, be
re sting on the seat backrest of the front
passenger seat.
O Ifth e head restraint of thech ild seat cannot
be fully extended when it is installed in the
ve hicle, this will result in restrictions on the
maximum size setting forch ild restraint sys-
te ms in weight category II or III.
Contact with thero of when the head
re straint is ful lyex tended and loc ked in place
will not result in any restrictions on use.
O Thechild restraint system must not be put
under strain between thero of and the seat
cushion and/or be /t tedfacing the wrong
direction. O
Thechild restraint system must not be put
under strain bythe head restraint. Adjust the
head restraints as appropria te.
O Never place objects (e.g. cushions) under or
behind thech ild restraint system. &
W
WARNING
ARNING Risk of injur y or death due to
objects between the seat sur face and the
ch ild restraint system
Objects between the seat sur face and the
ch ild restraint system could a.ect the function
of the automatic front passenger airbag shut-
o.. #
Do not place any objects between the
seat sur face and thech ild restraint sys-
te m. #
Always make sure that thech ild restraint
system is co rrectly /t ted. #
Set the front passenger seat as far back as
possible and mo vethe seat into the highest
position if possible. #
Adjust the seat cushion inclination so that the
front ed geofthe seat cushion is in the highest position and
there ar edge of the seat cushion
is in the lo west position. #
Set the seat backrest tothe most vertical
position possible. #
Install thech ild restraint system.
The entire base of thech ild restraint system
must al ways rest on the sitting sur face of the
front passenger seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restraint system.
The shoulder belt strap must be routed for-
wa rds and down wards from the seat belt out-
let. #
If necessar y,adjust the front passenger seat
accordingl y. 78
78
Occupant saf
ety

Child safe
Child safe
ty locks
ty loc ks A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating t
ating the c
he c hild safe
hild safe ty loc
ty lock f
k for
or
t
t he r
he r ear doors
ear doors &
W
W ARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. &
W
WARNING
ARNING Risk of accident and injury due
to children leT unattended in theve hicle
If ch ildren are tr avelling in theve hicle, they
could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be st ruck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample. #
Always activate the installed child saf ety
loc ksifch ildren are tr avelling in theve hi-
cle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. Ve
hicles forth e United Kingdom: obser vethe
impor tant sa fety no tes in the "No tes on the addi-
tional door lock" section.
There are child saf ety loc ksforth ere ar doors and
th ere ar side wind ows.
The child saf ety lock on there ar doors secures
each door separatel y.The doo rscan no longer be
opened from the inside. Occupant saf
ety
79 79

#
Press the le ver in direction 1(activate) or 2
(deactivate). #
Make sure that thech ild saf ety loc ksare work-
ing proper ly. A
A ctiv
ctiv ating and deactiv
ating and deactiv ating t
ating the c
he child safe
hild safe ty lock
ty lock
f
f or t
or t he r
he r ear side windo ws
ear side windo ws #
T
T o activ
o activ at
ate/deactiv
e/deactiv at
ate:
e: press button 2.
The rear side wind owcan be opened or closed
in thefo llowing cases:
R indicator lamp 1is lit: via the switch on
th e driver's door R
indicator lamp 1is o.: via the switch on
th e cor responding rear door or driver's
door N
No
ot
tes on pe
es on pe ts in t
ts in the v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to animals leT unsecured or unat tended in
th eve hicle
If yo u lea veanimals in theve hicle unat tended
or unsecured, they could press buttons or
switches, for instance.
An animal ma y:
R activate vehicle equipment and become
trapped, forex ample
R switch systems on or o. and endanger
other road users
Unsecured animals may be thro wn about the
ve hicle in theev ent of an accident, or sudden
steering and braking manoeuvres, and injure
ve hicle occupants. 80 80
Occupant saf
ety

#
Never lea veanimals unat tended in the
ve hicle. #
Always cor rectly secure animals while
driving, e.g. using a suitable animal car-
ri er. Occupant saf
ety
81
81

K
K
e
ey
y Ov
Ov
er
ervie
vie w of ke
w of key functions
y functions &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
N
NOOTE
TE Damage totheke y caused bymag-
netic /elds #
Keep theke yaw ay from strong magnetic
/elds. Ve
hicle key
1 Locks 2
Indicator lamp
3 Unloc ks
% If indicator lamp 2does not light up aTer
pressing theÜ orß button, the battery
is we ak or possibly dischar ged. Re place the
battery as soon as possible.
Re place theke y battery (/ page 84).
The key loc ksand unloc ksthefo llowing compo-
nents:
R Doors
R Fuel /ller 0ap
R Soc ket 0ap (plug-in hybrid)
R Tailgate
If th eve hicle is not opened within appr oximately
40 seconds aTer unlocking, it loc ksagain. Anti-
th eT pr otection is primed again.
Do not keep theke yto get her with elect ronic devi-
ces or me tal objects. This can a.ect theke y's
functionalit y. 82 82
Opening and closing

A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please observ
Please observ e:
e:
The selected setting forth e acoustic locking
ve ri/cation signal must comply with there le-
va nt national road and tra1c regulations. In
some countries, including German y,using the
acoustic locking veri/cation signal is forbid-
den bytra1c la ws(in accordance with §16
Pa ra. 1 and §30 Para. 1 of the German
national road tra1c regulations). The driver of
th eve hicle must comply with these regula-
tions. In countries where the use of this func-
tion is forbidden, this function is not activated
in theve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king se ttings
ttings Po
ssible unlocking functions of theke y:
R Central unlocking
R Unlocking the driver's door and fuel /ller 0ap R
Plug-in h Plug-in h ybr ybrid:
id:unlocking the driver's door and
fuel /ller 0ap/soc ket0 ap #
T To switc o switc h be
h betw
tween se
een se ttings:
ttings: presstheÜ
and ß buttons simultaneously for appr ox-
imately six seconds until the indicator lamp
0ashes twice.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap has been selected:
R T To unloc o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap are unloc ked.
Options if the unlocking function forth e driver's
door and fuel /ller 0ap/soc ket0 ap has been
selected (plug-in-hybrid):
R T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr ally:
all y: press the
Ü button twice.
R V
Vehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo uto uch the
inner sur face of the door handle on the driv-
er's door, only the driver's door and the fuel
/ller 0ap/soc ket0 ap are unloc ked. Deactiv
Deactiv
ating t
ating the function of t
he function of t hekey
he key V
V
ehicles wit
ehicles wit h KEYLESS-GO:
h KEYLESS-GO: ifyo u deactivate the
function of theke y,the KEYLESS-GO functions are
also deactivated. Access or drive authorization by
KEYLESS-GO is then no longer possible with that
particular key.Activate the function of theke y so
th at all its functions will again be available.
Yo u can also deactivate the function of theke yto
re duce the energy consum ption of theke y if you
do not use theve hicle or a keyfo r an extended
period of time. #
T
To deactiv
o deactiv at
ate:
e: press theß button on the
ke y twice in quick succession.
The key indicator lamp 0ashes twice brie0y
and lights up once. #
T
To activ
o activ at
ate:
e: press any but ton on thekey.
% When theve hicle is star ted with theke y in the
st ow age compartment of the centre console,
th e function of theke y is automatical lyactiva-
te d (/ page 166). Opening and closing
83
83

R
R
emo
emo ving/inser
ving/inser ting t
ting the emerg
he emerg encykey
ency key R R
emo emo ving t
ving t he emerg
he emerg encykey
ency key #
Press release button 1.
Emer gency key2 is pushed out slightl y.#
Pull out eme rgency key2 until it en gage s in
th e intermediate position.
% Depending on theve hicle's equipment, the
intermediate position is not available. #
Press release button 1again and fully
re mo veemer gency key2. Inser
Inser
ting t
ting t he emerg
he emerg encykey
ency key #
Press release button 1. #
Insert emer gency key2 tothe intermediate
position or fully until it engages.
% You can use the intermediate position of
emer gency key2 toattach theke yto akey
ri ng. R
R
eplacing t
eplacing t heke
he key batt
y batt ery
ery &
D
DAN
AN GER
GER Risk of fatal injuries due toswal-
lowing batteries
Bat teries contain toxic and cor rosive subs tan-
ces. Swall owing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fatal injur y. #
Keep batteries out of there ach of chil-
dren. #
Ifth e cap and/or the battery compart-
ment does not close securel y,do not use
th eke y any lon ger and keep it out of the
re ach of children. #
If batteries are swallo wed, seek medical
attention immediatel y. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. R
R
eq
eq uir
uir ements:
ements:
R Youre qu ire a CR 2032 3 V cell batter y.84
84
Opening and closing

Mercedes-Benz
recommends that you ha vethe
battery replaced at a quali/ed specialist work-
shop. #
Remo vethe emer gency key (/ page 84). #
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in th
e battery compartment and on the battery
when doing this. #
Push in battery compartment 3. #
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 82). #
Replace theke y batter y,if necessary
(/ page 84). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 89). #
Have theke ych ecked at a quali/ed specialist
wo rkshop. Ther
Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Opening and closing
85
85