2021 FORD ESCAPE Owners Manual

AUDIO SYSTEM
PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Listening to loud audio for long periods of
time could damage your hearing.
SWITCHING THE AUDIO UNIT
ON AND OFF Press the button on the volume
control.
SELECTING THE AUDIO
SOURCE
1. Press your preferred audio source.
Note: Available audio sources are listed
along the top of the radio screen.
PLAYING OR PAUSING THE
AUDIO SOURCE Press to pause playback. Press
again to resume playback.
Note: Not all sources can be paused. ADJUSTING THE VOLUME
Turn to adjust the volume.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on the
touchscreen to switch shuffle
mode on or off.
Note: Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF Press the button on the
touchscreen to switch repeat
mode on or off.
Note: Not all sources have repeat mode.
SETTING A MEMORY PRESET
1. Select a station or channel.
2. Press and hold a memory preset button
on the touchscreen.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio System E265373

Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note: You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO Press the button on the steering
wheel to mute the audio.
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade (If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Balance / Fade.
5. Press the arrows to adjust the settings.
Tone Settings
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Tone Settings.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Speed Compensated Volume. 5. Press a setting.
Occupancy Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Occupancy Mode.
5. Press a setting.
Sound Mode
(If Equipped)
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Sound.
4. Press
Sound Mode.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Set the time.
Note: The
AM and PM options are not
available if 24-hour mode is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Clock.
4. Switch
Automatic time zone update
on or off.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio System

AM/FM RADIO
AM/FM Radio Limitations
The further you travel from an AM or FM
station, the weaker the signal and the
weaker the reception.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with the
reception.
When you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the
audio system muting.
Selecting a Radio Station
Manually Selecting a Radio
Station
Turn to search through the radio frequency
band.
Using Direct Tune
1.
Press Direct Tune to open the number
pad.
2. Enter the station you prefer. Note:
You can only enter a valid station for
the audio source you are currently listening
to.
Using Seek Press either button. The system
stops at the first station it finds
in that direction.
Using the Station List
1. Press
Browse.
Note: Available on FM radio only.
2. Press a station.
DIGITAL RADIO
What Is Digital Radio
HD Radio ™ technology is the digital
evolution of analog AM/FM radio.
For additional information, visit
www .HDR a dio . c om .
HD Radio Technology is manufactured
under license from iBiquity Digital
Corporation and foreign patents. HD Radio
and the HD and HD Radio logos are
proprietary trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion.
How Does Digital Radio Work
Your system has a special receiver that
allows it to receive digital broadcasts in
addition to analog broadcasts.
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HD1 signifies the main programming status
and is available in both analog and digital
broadcasts. Other multicast stations are
only available digitally and could contain
new or different content.
Note:
When the system first receives an
HD1 station, it plays the station in the analog
version until it verifies the station is an HD
Radio station. Then it shifts to the digital
version.
Note: There is an audio mute delay when
switching to an HD2 or HD3 station because
the system has to reacquire and decode the
digital signal.
Digital Radio Limitations
If you are outside the reception area, the
system could not work.
If you are on the fringe of the reception
area, the station could mute due to weak
signal strength.
Note: If you are listening to HD1, the system
changes back to the analog broadcast until
the digital broadcast is available again. If
you are listening to any other multicast
channels, the station mutes and stays
muted unless it is able to connect to the
digital signal again.
Depending on the station quality, you could
hear a slight sound change when the
station changes between analog and
digital audio.
You cannot access a saved HD station if
your vehicle is outside the station ’s
reception area.
Switching Digital Radio Reception
On and Off
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press
Radio. 4. Switch
HD Radio on or off.
Digital Radio Indicators
HD Radio Indicator
The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology. The color of the indicator changes to
indicate the system status.
Gray indicates the system is acquiring a
digital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.
Note:
For stations that have more than one
HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio SystemE142616

SATELLITE RADIO
What Is Satellite Radio
Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.
For additional information about extended
subscription terms, visit www
.SiriusXM. c om
in the United States,
www .SiriusXM. c a in
Canada, or call SiriusXM at
1-888-539-7474.
Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
Satellite Radio Limitations
For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.
When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference. Locating the Satellite Radio
Identification Number
1. Select SiriusXM as the audio source.
2. Tune to channel 0.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Audio System

GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 427).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have. Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over
3 mph (5 km/h).
Safety Information WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
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(If Equipped)

(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when you connect the cellular phone or
media player. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
No one can access system data without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™ Applications and Services
(page 423).
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
Initiating a Voice Session Press the voice button. A list of
available voice commands
appears in the display.
Global Voice Commands
These voice commands are always
available. You can say them at any time. Global voice commands
Gives you available commands you can use
on the current screen.
Help
Gives you a list of possible voice
commands.
List of Commands
This command ends the voice session. You
can also cancel a session by pressing seek
up, seek down, or holding the voice button
for two or more seconds.
Cancel
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™
(If Equipped)E142599

Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button. System Interaction and Feedback
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
Adjusting the Interaction Level Press the voice button. When
prompted, say:
Action and Description
Voice Command
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Standard
Provides less audible interaction and guid-
ance.
Interaction Mode Advanced
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say: Action and Description
Voice Command
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation Off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
Phone Confirmation On
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ (If Equipped)E142599