2021 FORD ESCAPE Owners Manual

AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION - 2.5L, HYBRID
ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Use refrigerant and oil that meets the
defined specifications.
If you do not use refrigerant and oil that
meets the defined specifications, it could
result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced vehicle performance.
Capacities Refrigerant Oil
Refrigerant
Variant
4.7 fl oz (140 ml)
18.5 oz (0.525 kg)
HEV.
4.7 fl oz (140 ml)
19.4 oz (0.55 kg)
PHEV.
Materials Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C31-B2
Motorcraft® R-1234yf Refrigerant POE Oil(U.S.)
Motorcraft® R-1234yf Refrigerant POE Oil / Huile
POE pour frigorigène R-1234yf Motorcraft®(Canada)
YN-34(U.S. & Canada)
WASHER FLUID SPECIFICATION
Capacities Quantity
Variant
Fill as required.
All.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Capacities and Specifications

Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft®(Canada)
ZC-32-B2(U.S.)
CXC-37-A/B/D/F(Canada)
BRAKE FLUID SPECIFICATION
Use fluid that meets the defined
specification and viscosity grade.
If you do not use fluid that meets the
defined specification and viscosity grade,
it could result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced brake performance. Note:
We recommend you use DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. If
you use any fluid other than the
recommended fluid, it could cause reduced
brake performance and not meet our
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials could result in brake system
damage and possible failure.
Capacities Quantity
Variant
Fill as required.
All.
Materials Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)
407
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Capacities and Specifications

VEHICLE IDENTIFICATION
NUMBER
Locating the Vehicle Identification
Number
The vehicle identification number is on the
left-hand side of the instrument panel.
Note:
In the illustration, XXXX is
representative of your vehicle identification
number.
Vehicle Identification Number
Overview
The vehicle identification number contains
the following information: World manufacturer identifier.
A
Brake system, gross vehicle
weight rating, restraint devices
and their locations.
B
Make, vehicle line, series, body
type.
C
Engine or motor type.
D
Check digit.
E
Model year.
F
Assembly plant.
G
Production sequence number.
H
408
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Vehicle IdentificationE311767 E142477

CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
What Is the Modem
The modem allows access to a
range of features built into your
vehicle.
Enabling and Disabling the Modem
1. Press Settings. 2. Press
FordPass Connect.
3. Press
Connectivity Settings.
4. Switch connectivity features on or off.
Connecting FordPass to the
Modem
1. Make sure that the modem is enabled using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle if already added.
4. Select the option for vehicle details.
5. Select the option to activate your vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK
1. Press
Settings.
2. Press
Wi-Fi.
3. Switch
Wi-Fi on.
4. Press
View Available Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
409
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Connected Vehicle
(If Equipped)

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
MODEM
Possible Cause and Resolution
Symptom
I cannot confirm the
connection of my FordPass
account to the modem. –
Modem is not enabled.
•Switch connectivity features on.
– Weak network signal.
•Move your vehicle closer to a place where the
network signal is not obstructed.
410
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Connected Vehicle (If Equipped)

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
SYNC 3
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
411
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Connected Vehicle (If Equipped)

Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Connected Vehicle (If Equipped)

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select
Settings.
4. Make sure that you have Wi-Fi visibility
switched on.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Scroll to
Hide password.
5. Uncheck the box.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch on Wi-Fi and select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot. Note:
The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
SSID: ___.
5. Enter your required SSID.
6. Select
Done.
7. Select
Password: ___.
8. Enter your required password.
9. Select
Done.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Vehicle Wi-Fi Hotspot