USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™
(If Equipped)E142599 E142599
Description
Voice command
Play Audiobook ___ For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse artist The Beatles" or "Browse genre
folk".
Browse ___
Browse Artist ___
Browse Album ___
Browse Genre ___
Browse Playlist ___
Browse Audiobook ___
Browse Podcast ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands (If Equipped)
You can control the temperature of the
vehicle using voice commands. ___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
To adjust the temperature, say: Description
Voice command
Adjust the temperature between 60–85°F
(15.5– 29.5°C).
Set the Temperature to ____
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say: Description
Voice command
Follow the on-screen instructions to complete the pairingprocess. See
Settings (page 469).
Pair Phone
440
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3
(If Equipped)
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
PHONE
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Check the compatibility of your device on
the regional website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on. Select the phone option on the
feature bar.
1. Select Add Phone. Note:
A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your cell phone when you are prompted.
Note: If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.
Favorites
Display and select an entry from the list of
favorite contacts that are set up on your
phone.
Messaging
Displays the list of text messages to read,
listen to, or respond to.
Email
Displays the list of emails to read, listen to,
or respond to.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3
(If Equipped)
Passive Anti-Theft System.........................87
How Does the Passive Anti-Theft System
Work..................................................................... 87
What Is the Passive Anti-Theft System................................................................. 87
Pedestrian Alert System.............................56
Perchlorate......................................................531
Personalized Settings.................................125 Changing the Instrument Cluster Display
Language.......................................................... 125
Changing the Measure Unit............................ 125
Changing the Temperature Unit................... 126
Changing the Tire Pressure Unit................... 126
Personal Safety System Components.................................................46
Personal Safety System ™
.........................46
Phone...............................................................455 Android Auto....................................................... 456
Apple CarPlay..................................................... 456
Pairing Your Cell Phone for the First Time................................................................... 455
Text Messaging.................................................. 456
Using Your Cell Phone..................................... 455
Playing Media Using the USB Port........166
Playing or Pausing the Audio Source............................................................414
Plug-In Hybrid Electric Vehicle Drive Modes...........................................................264
Auto EV................................................................. 264
EV Charge............................................................. 264
EV Later................................................................. 264
EV Now.................................................................. 265
Selecting a Plug-In Hybrid Electric Vehicle Drive Mode...................................................... 264
Plug-In Hybrid Electric Vehicle Information..................................................182
How Does a Plug-In Hybrid Electric Vehicle Work.................................................................... 182
How Does Low Engine Use Mode Work................................................................... 183
Plug-In Hybrid Electric Vehicle Driving Characteristics................................................ 182
Plug-In Hybrid Electric Vehicle Indicators.......................................................... 183
What Is a Plug-In Hybrid Electric Vehicle............................................................... 182
What Is Low Engine Use Mode...................... 183Plug-In Hybrid Electric Vehicle
Information – Troubleshooting............183
Plug-In Hybrid Electric Vehicle Information – Information Messages............................. 184
Plug-In Hybrid Electric Vehicle Information – Warning Lamps.......................................... 183
Post-Crash Alert System...........................318 How Does the Post-Crash Alert System
Work................................................................... 318
Post-Crash Alert System Limitations.........318
Switching the Post-Crash Alert System Off....................................................................... 318
What Is the Post-Crash Alert System.........318
Power Outlet..................................................168
Power Outlet Precautions........................168
Power Seats.....................................................151
Adjusting the Head Restraint.......................... 151
Adjusting the Lumbar Support...................... 153
Adjusting the Seat Backrest........................... 153
Adjusting the Seat Cushion............................ 153
Adjusting the Seat Height............................... 153
Head Restraint Components.......................... 151
Installing the Head Restraint.......................... 152
Moving the Seat Backward and Forward............................................................. 152
Removing the Head Restraint........................ 152
Pre-Collision Assist Limitations
............280
Pedestrian Detection Limitations...............280
Pre-Collision Assist Precautions............279
Pre-Collision Assist
.....................................279
Automatic Emergency Braking..................... 283
Distance Alert..................................................... 283
Distance Indication............................................ 281
Evasive Steering Assist.................................... 284
Pre-Collision Assist – Troubleshooting............................................ 285
Pre-Collision Assist – Troubleshooting........................................
285
Pre-Collision Assist – Frequently Asked
Questions........................................................ 286
Pre-Collision Assist – Information Messages......................................................... 285
Preparing Your Vehicle for Storage.........................................................358
12 Volt Battery..................................................... 358
Body....................................................................... 358
Brakes.................................................................... 358
Engine.................................................................... 358
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index
Traction Control...........................................229
Traction Control – Troubleshooting...........229
Traction Control – Troubleshooting........................................229
Traction Control – Information Messages......................................................... 230
Traction Control – Warning Lamps.............229
Trailer Brake Precautions
.........................303
Trailer Sway Control Precautions...........310
Trailer Sway Control
....................................310
Trailer Towing Hints....................................304
Transporting the Vehicle............................319
Trip Computer
................................................129
Trip Data..........................................................130
This Trip.................................................................. 130
Trip 1 and 2............................................................ 130
U
Under Hood Fuse Box................................324 Accessing the Under Hood Fuse Box.........324
Identifying the Fuses in the Under Hood
Fuse Box........................................................... 325
Locating the Under Hood Fuse Box............324
Under Hood Overview - 1.5L EcoBoost™.................................................335
Under Hood Overview - 2.0L EcoBoost™.................................................336
Under Hood Overview - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV)..........................337
USB Ports
........................................................166
Using Auto Hold...........................................228
Using MyKey With Remote Start Systems..........................................................66
Using Snow Chains.....................................369
Using Summer Tires...................................369
Using SYNC™ With Your Media Player............................................................426
Audio Voice Commands.................................. 427
Media Sources.................................................... 426
Using SYNC™ With Your Phone............422 Accessing Features through the Phone
Menu.................................................................. 423
Pairing a Phone................................................... 422
Phone Controls................................................... 423
Phone Voice Commands................................ 422Using the Instrument Cluster Display
Controls.........................................................123
Button......................................................................\
123
Return Button....................................................... 123
Status Indicator................................................... 123
Toggle Buttons..................................................... 123
Using the Remote Control
..........................58
Liftgate..................................................................... 58
Lock........................................................................\
... 58
Panic Alarm............................................................ 58
Remote Start......................................................... 58
Unlock...................................................................... 58
Using the Tire Sealant and Inflator Kit....................................................................377
First Stage: Reinflating the Tire with sealing compound and air........................................ 378
Second Stage: Checking the tire pressure with the inflator kit...................................... 380
Tips for use of the kit......................................... 377
What to do after the tire has been sealed............................................................... 380
What to do when a tire is punctured...........377
Using This Publication..................................18
Using Voice Recognition
...........................420
Audio Voice Commands................................. 439
Climate Voice Commands............................ 440
Initiating a Voice Session................................ 420
Mobile App Voice Commands...................... 443
Navigation Voice Commands....................... 442
Phone Voice Commands............................... 440
SiriusXM Traffic and Travel Link Voice Commands..................................................... 444
System Interaction and Feedback...............421
Voice Settings Commands............................ 444
V
Vehicle Care
...................................................352
Cleaning the Exterior........................................ 352
Cleaning the Interior......................................... 354
Vehicle Charging Status - Plug-In Hybrid Electric Vehicle (PHEV)..........................128
Vehicle Identification Number
...............408
Locating the Vehicle Identification
Number............................................................ 408
Vehicle Identification Number Overview......................................................... 408
584
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index